Poly G7500 User Manual
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Poly G7500 User Manual

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USER GUIDE
Poly Partner Mode
(G7500, Studio X50, and Studio
X30)
3.5.0 | June 2021 | 3725-86559-007A
Getting Help
For more information about installing, configuring, and
administering Poly/Polycom products or services, go to
Polycom Support.
Plantronics, Inc. (Poly — formerly Plantronics and Polycom)
345 Encinal Street
Santa Cruz, California
95060
©
2021 Plantronics, Inc. All rights reserved. Poly, the propeller
design, and the Poly logo are trademarks of Plantronics, Inc.
All other trademarks are the property of their respective
owners.

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Summary of Contents for Poly G7500

  • Page 1 Plantronics, Inc. (Poly — formerly Plantronics and Polycom) 345 Encinal Street Santa Cruz, California 95060 © 2021 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners.

  • Page 2: Table Of Contents

    Getting Started....................4 Poly Partner Mode Overview....................4 Product Overview of Poly Video Systems................4 Overview of Poly G7500, Studio X50, and Studio X30 Hardware......6 LED Status Indicators......................8 LED Status Indicators for the G7500 System............8 LED Status Indicators for the Studio X50 and Studio X30 Systems......9 Powering the System On and Off..................10...
  • Page 3 Contents Troubleshooting....................18 Poly Device Mode......................18...

  • Page 4: Before You Begin

    Related Poly and Partner Resources This guide contains overview information, procedures, and references you can use to perform tasks with your video system. The information in this guide applies to all the following Poly video systems except where noted: ▪ Poly G7500 (model: P011) ▪...

  • Page 5: Getting Started

    Dialpad: https://help.dialpad.com/ Product Overview of Poly Video Systems Poly G7500, Studio X50, and Studio X30 systems in Partner Mode can seamlessly join meetings using third-party conferencing applications. Note: Exact features and capabilities can vary between partner applications. See the application’s documentation for information.
  • Page 6 Camera tracking technology that can automatically zoom in on the person talking or frame the group of people in the room (depending on the paired camera and system configuration) ▪ Poly NoiseBlockAI, which eliminates background and extraneous sound during calls in common working environments ▪...

  • Page 7: Overview Of Poly G7500, Studio X50, And Studio X30 Hardware

    The following figures and tables provide information about hardware features available on your system. Poly G7500 Hardware The following figure displays the hardware features on the Poly G7500 system. The table lists each feature numbered in the figure. Poly G7500 Feature Descriptions Ref.
  • Page 8 Speaker Mono audio output Poly Studio X50 and Studio X30 Privacy Cover The Poly Studio X50 and Studio X30 systems provide a physical cover that you can place over the camera lens to protect your privacy.

  • Page 9: Led Status Indicators

    The following figures display the LEDs on your systems. The tables list each LED indicator and its associated status. LED Status Indicators for the G7500 System Use the LED on the front right corner of the codec to get information on the state of your system.

  • Page 10: Led Status Indicators For The Studio X50 And Studio X30 Systems

    Getting Started Indicator Status Solid amber Sleeping Blinking red Error preventing normal operation Solid red Muted microphone LED Status Indicators for the Studio X50 and Studio X30 Systems The system provides an LED light bar above the camera to help you understand the system’s behaviors. Basic Studio X50 and Studio X30 LED Indicators and Status Indicator Position...

  • Page 11: Powering The System On And Off

    If you’re using a Poly Trio, tap the screen. Accessibility Features Poly products include a number of features for users with limited mobility, hearing, vision, or cognitive ability, as well as for users who are blind or deaf. Users Who Are Deaf or Hard of Hearing Your system includes accessibility features for users who are deaf or hard of hearing to use the system.

  • Page 12: Users Who Are Blind, Have Low Vision, Or Have Limited Vision

    The following table lists the accessibility features for users with limited mobility. Accessibility Features for Users with Limited Mobility Accessibility Feature Description Poly TC8 The TC8 enables you to control the system and to perform tasks such as placing calls. Auto-answering You can enable the system to auto-answer calls.

  • Page 13: Sharing Content

    Sharing Content Topics: ▪ Share Content Using an HDMI Connection To enhance the collaboration experience, you can share documents, graphics, and videos with other participants using a computer. Share Content Using an HDMI Connection Share content from your device through an HDMI connection. This method doesn’t require you to connect using a wireless service.

  • Page 14: Using Device Mode

    For example, instead of using your computer’s camera for Microsoft Teams calls, connect the Studio X30 and use its 4K camera to automatically follow the conversation in the room. You also gain a Poly echo-cancelling microphone and speaker technology during calls.

  • Page 15: Connect A Windows Or Macos Computer To The System

    In Device Mode, you can mute the system, adjust the volume, and adjust camera settings. Access Device Mode and connect your computer to the system. Note: The controls on a connected Poly Trio phone don’t work if the system is in Device Mode. Procedure 1.

  • Page 16: Managing Incoming Calls When In Device Mode

    Press the arrows to tilt up and down or to pan left to right. Managing Incoming Calls When in Device Mode If there’s an incoming call, your video system may exit Poly Device Mode. This depends on the partner conferencing application you’re using for the video system.

  • Page 17: Settings

    Settings Topics: ▪ Cameras ▪ Audio Adjustments Before or during calls, you can adjust the system volume. During calls, you can adjust your camera’s position. Cameras Depending on the camera type, you can control the following options: ▪ Adjust near-site (local) camera positions. ▪...

  • Page 18: Adjust The Volume

    Settings Adjust the Volume You can adjust the volume before or during a call. Procedure » Use the volume slider on the device controlling your video system.
  • Page 19 Troubleshooting Topics: ▪ Poly Device Mode Refer to the following topics to help you diagnose and fix problems while using your system. Poly Device Mode Use these topics to troubleshoot problems you may encounter using Poly Device Mode.

This manual is also suitable for:

Studio x50Studio x30P011P017P0182200-86260-001 ... Show all

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