Poly G7500 User Manual
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Poly G7500 User Manual

Partner mode
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USER GUIDE
Poly Partner Mode
(G7500, Studio X70, Studio X50,
Studio X30, and Studio E70)
3.10.0 | February 2022 | 3725-86559-012A
Getting Help
For more information about installing, configuring, and
administering Poly/Polycom products or services, go to Poly
Online Support Center.
Poly
345 Encinal Street
Santa Cruz, California
95060
©
2022 Poly. Bluetooth is a registered trademark of Bluetooth
SIG, Inc. All other trademarks are the property of their
respective owners.

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Summary of Contents for Poly G7500

  • Page 1 Poly/Polycom products or services, go to Poly Online Support Center. Poly 345 Encinal Street Santa Cruz, California 95060 © 2022 Poly. Bluetooth is a registered trademark of Bluetooth SIG, Inc. All other trademarks are the property of their respective owners.

  • Page 2: Table Of Contents

    Poly Studio X50 and Studio X30 Privacy Cover............9 Poly Studio E70 Camera Hardware............... 10 LED Status Indicators......................11 LED Status Indicators for the G7500 System............11 LED Status Indicators for the Studio X70 System..........12 LED Status Indicators for Studio X50 and Studio X30 Systems......13 LED Status Indicators for the Studio E70 Camera..........
  • Page 3 Turn Camera Tracking On or Off................21 Audio Adjustments......................21 Adjust the Volume....................22 Troubleshooting....................23 Poly Device Mode......................23 Audio Levels are Too High or Low................23 Conferencing Application Doesn’t Use System Camera or Audio......23 Can’t Use System’s Camera or Audio..............23 Improve Audio Quality....................

  • Page 4: Before You Begin

    Related Poly and Partner Resources This guide contains overview information, procedures, and references you can use to perform tasks with your video system. The information in this guide applies to all the following Poly video systems except where noted: ▪ Poly G7500 (model: P011) ▪...
  • Page 5 Before You Begin ▪ With Poly+ you get exclusive premium features, insights and management tools necessary to keep employee devices up, running and ready for action.

  • Page 6: Getting Started

    Product Overview of Poly Video Systems Poly G7500, Studio X70, Studio X50, and Studio X30 systems in Partner Mode can seamlessly join meetings using third-party conferencing applications. Note: Exact features and capabilities can vary between partner applications. See the application’s...

  • Page 7: Poly Studio E70 Camera Features And Capabilities

    Poly Studio E70 Orientation You can mount the Poly Studio E70 above or below the system display. The Studio E70 supports inverted mounting and includes a gyroscopic sensor that automatically detects the camera's orientation. Overview of System Hardware The following figures and tables provide information about hardware features available on your system.

  • Page 8: Poly Studio X70 Hardware

    Enables the Bluetooth remote control pairing mode Restart button Restarts your system Poly Studio X70 Hardware The following figure displays the hardware features on the Poly Studio X70 system. The table lists each feature numbered in the figure. Ref. Number Feature...

  • Page 9: Poly Studio X50 Hardware

    Note: It can take up to 5 minutes for the privacy shutter to close after the system enters into an idle or sleep state. Poly Studio X50 Hardware The following figure displays the hardware features on the Poly Studio X50 system. The table lists each feature numbered in the figure. Poly Studio X50 Feature Descriptions Ref.

  • Page 10: Poly Studio X30 Hardware

    Speaker Mono audio output Poly Studio X50 and Studio X30 Privacy Cover The Poly Studio X50 and Studio X30 systems provide a physical cover that you can place over the camera lens to protect your privacy.

  • Page 11: Poly Studio E70 Camera Hardware

    Getting Started Poly Studio E70 Camera Hardware The following figure displays the hardware features on the Poly Studio E70 camera. The table lists each feature numbered in the figure. Poly Studio E70 Feature Descriptions Reference Number Feature Description Dual-cameras Camera array with a privacy shutter...

  • Page 12: Led Status Indicators

    The following figures display the LEDs on your systems. The tables list each LED indicator and its associated status. LED Status Indicators for the G7500 System Use the LED on the front right corner of the codec to get information on the state of your system.

  • Page 13: Led Status Indicators For The Studio X70 System

    Getting Started G7500 System LED Status Indicators Indicator Status Blinking white Powering on Solid white Working normally Solid green In a call Blinking amber Update in progress Solid amber Sleeping Blinking red Error preventing normal operation Solid red Muted microphone LED Status Indicators for the Studio X70 System Use the LED on the right side of the system to help you understand the system's behaviors.

  • Page 14: Led Status Indicators For Studio X50 And Studio X30 Systems

    Getting Started Indicator Status Solid red Audio mute LED Status Indicators for Studio X50 and Studio X30 Systems The system provides an LED light bar above the camera to help you understand the system’s behaviors. Basic Studio X50 and Studio X30 LED Indicators and Status Indicator Position Status...

  • Page 15: Led Status Indicators For The Studio E70 Camera

    LED Status Indicators for the Studio E70 Camera The camera provides LED indicators on the front and right side of the camera to help you understand the camera’s behaviors when connected to a G7500 or a Studio X50 video system. Studio E70 Camera System LED Status Indicators...

  • Page 16: Accessibility Features

    If you’re using a Poly Trio, tap the screen. Accessibility Features Poly products include a number of features to accommodate users with disabilities. Users Who Are Deaf or Hard of Hearing Your system includes accessibility features for users who are deaf or hard of hearing to use the system.
  • Page 17 Getting Started Accessibility Features for Users with Limited Mobility Accessibility Feature Description Poly TC8 The TC8 enables you to control the system and to perform tasks such as placing calls. Auto-answering You can enable the system to auto-answer calls. Calling from a personal device...

  • Page 18: Sharing Content

    Sharing Content Topics: ▪ Share Content Using an HDMI Connection To enhance the collaboration experience, you can share documents, graphics, and videos with other participants using a computer. Share Content Using an HDMI Connection Share content from your device through an HDMI connection. This method doesn’t require you to connect using a wireless service.

  • Page 19: Using Device Mode

    For example, instead of using your computer’s camera for Zoom Rooms calls, connect the Studio X30 and use its 4K camera to automatically follow the conversation in the room. You also gain a Poly echo-cancelling microphone and speaker technology during calls.

  • Page 20: Use Your System As A Computer Accessory

    Using Device Mode Note: Your administrator may configure your system to remain in Device Mode. If your system is already in Device Mode, the system monitor and TC8 device prompt you to connect a USB and HDMI cable to your computer. Procedure »...

  • Page 21: Managing Incoming Calls When In Device Mode

    Using Device Mode Note: The controls on a connected Poly Trio phone don’t work if the system is in Device Mode. Procedure 1. To mute the microphones, do one of the following: ▪ In a conference application on your computer, select mute.

  • Page 22: Settings

    Settings Topics: ▪ Cameras ▪ Audio Adjustments Before or during calls, you can adjust the system volume. During calls, you can adjust your camera’s position. Cameras Depending on the camera type, you can control the following options: ▪ Adjust near-site (local) camera positions. ▪...

  • Page 23: Adjust The Volume

    Settings Adjust the Volume You can adjust the volume before or during a call. Procedure » Use the volume slider on the device controlling your video system.

  • Page 24: Troubleshooting

    Troubleshooting Topics: ▪ Poly Device Mode Refer to the following topics to help you diagnose and fix problems while using your system. Poly Device Mode Use these topics to troubleshoot problems you may encounter using Device Mode. Audio Levels are Too High or Low In Device Mode, audio from the video system speakers is too loud or it’s difficult to hear call participants.

  • Page 25: Improve Audio Quality

    When mirroring your laptop screen with an HDMI connection, the picture on the connected monitor isn’t ideal. The resolution on your laptop may need to be adjusted for the monitor connected to the Poly video system. Follow these steps until screen mirroring quality improves: Procedure 1.

This manual is also suitable for:

Studio x70Studio x50Studio x30Studio e70P011P026 ... Show all

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