Poly Studio X32 User Manual

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Poly Studio X32 User Guide

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This guide provides task-based user information for the named product.

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Summary of Contents for Poly Studio X32

Page 1 Poly Studio X32 User Guide SUMMARY This guide provides task-based user information for the named product.
Page 2: Legal Information
Legal information Copyright and license Privacy policy Open source software used in this product © 2024, 2024, HP Development Company, HP complies with applicable data privacy This product contains open source L.P. The information contained herein is and protection laws and regulations. HP software.
Page 3: Table Of Contents
Poly Studio X32 system ports ......................... 3 Poly Studio X32 privacy cover ........................4 Locate the serial number label on your Poly Studio X32 system ..............4 Accessibility features............................5 Users Who Are Deaf or Hard of Hearing ....................5 Users Who Are Blind, Have Low Vision, or Have Limited Vision.............
Page 4 Using Device Mode ............................15 6 System Maintenance ............................16 Locate the system IP address using the system monitor and a USB mouse..........16 Locate the system IP address using a paired Poly touch controller.............. 16 Factory restore the system..........................16 Reset System Settings..........................17 Restart the System............................
Page 5: 1 About This Guide
Audience, purpose, and required skills This guide is intended for beginning users, as well as intermediate and advanced users, who want to learn more about the features available with the Poly Studio X32 system. Icons used in Poly documentation This section describes the icons used in Poly Documentation and what they mean.
Page 6: 2 Getting Started
● mount) You can mount a Poly Studio X32 video bar above or below a display and power the system with PoE++ (65W). For information on mounting your Poly Studio X32, refer to the Poly Studio X32 Quick Start Guide.
Page 7: Poly Studio X32 Hardware
Poly Studio X32 hardware The following figure displays the hardware features on the Poly Studio X32 system. The table lists each feature numbered in the figure. Table 2-1 Poly Studio X32 feature descriptions Ref. Number Feature Feature Description Speakers Dual speaker audio output...
Page 8: Poly Studio X32 Privacy Cover
Ref. number Port description Security lock Poly Studio X32 privacy cover Poly Studio X32 includes a physical cover that you can place over the camera lens to protect your privacy. Locate the serial number label on your Poly Studio X32 system Find your system serial number located on the system label.
Page 9: Accessibility Features
Accessibility features Poly products include a number of features to accommodate users with disabilities. Users Who Are Deaf or Hard of Hearing Your system includes accessibility features so that users who are deaf or hard of hearing can use the system.
Page 10 (sold separately) settings. Poly TC10 or Poly TC8 The Poly TC10 or Poly TC8 enables you to control the system and to perform tasks such as placing calls. (sold separately) Auto-answering You can enable the system to auto-answer calls.
Page 11: 3 Hardware Installation
Mount the Poly Studio X32 system using the included display clamp. Additional mounting options include a wall mount, VESA mount kit, and a table stand (sold separately). For more information on mounting your Poly Studio X32 system, review the Poly Studio X32 quick start guides at Support.
Page 12: Connect The System To Your Network
Connect the system to your network To pair the system with a Poly TC10 or Poly TC8 device, connect the system to your network. To connect to Poly Lens, access the system web interface, or receive updates from the Poly update server, your system must have access to the internet.
Page 13: Connecting A System Controller
When you first power on your Poly TC10 or Poly TC8 touch controller and your Poly Studio X system, you can use the touch controller to set up both devices. If necessary, reset your Poly TC10 or Poly TC8 device to revert it to the out-of-box state.
Page 14: 4 System Setup
Use the out-of-box setup on a Poly TC10 or Poly TC8 touch controller. ● The Poly TC10 or Poly TC8 device must run TCOS 6.0 or later and be connected to the same subnet as the Poly Studio X32 system.
Page 15: Complete Setup With The System Web Interface
To finish setting up your system, manually configure the system’s local administrator password, country, and timezone. After completing setup in the system web interface, you can pair a Poly TC10 or Poly TC8 touch controller. Power on the system and follow the onscreen instructions.
Page 16 Initial system setup is complete. You can start using the system. Chapter 4 System setup...
Page 17: Configuring Your System
Registering the system with Poly Lens Poly Lens provides cloud-based management and insights for your system. Register your system with Poly Lens during system setup or on the Poly Lens registration page. For more information on onboarding your system to Poly Lens, visit Poly Lens Help.
Page 18: 5 Using The System
Using the system After connecting peripherals and powering on your system, begin using your Poly Studio X32 system with the conferencing provider you selected. For instructions on using Poly Video mode, refer to the Poly Video Mode User Guide. For instructions on using partner applications such as Microsoft Teams Rooms or Zoom Rooms visit the partner application website.
Page 19: Using Device Mode
● Using Device Mode Connect your computer to the Poly Studio X32 system’s USB Type-C and HDMI input ports to use the system camera, speakers, microphone, and displays from your computer. For more information on using Device Mode, refer to the...
Page 20: 6 System Maintenance
Locate the system IP address using the system monitor and a USB mouse If you don't have a touch monitor, remote control, Poly TC8 or Poly TC10 touch controller paired to your system, you can use a USB mouse to identify the system IP address.
Page 21: Reset System Settings
● Disconnect the power supply to turn off the system. On the bottom of the Poly Studio X32 system, insert a straightened paper clip through the factory restore pinhole. While continuing to hold the restore button, reconnect the power supply to turn the system on.
Page 22: Restart The System
Keep the system logs. ● Keep the system call detail reports. ● Select Reset. Restart the System If you encounter issues, try restarting your system. In the system web interface, go to Diagnostics > System Reset. Select Restart. Chapter 6 System Maintenance...
Page 23: Updating The System Software
Rooms on Windows systems, it's recommended to allow the system to update automatically as part of overall conferencing PC scheduled updates. If your system is onboarded to Poly Lens Cloud, you can configure updates in Poly Lens. In the system web interface, go to General Settings > Device Management.
Page 24 Select your device from the list. The latest software version displays. Select the software version you want to download and then select Download. Extract the files to a folder on your computer and move the content to the root directory of a FAT32 formatted USB flash drive.
Page 25: 7 Getting Help
Getting help Poly is now a part of HP. The joining of Poly and HP paves the way for us to create the hybrid work experiences of the future. Information about Poly products has transitioned from the Poly Support site to the HP Support site.
Page 26: Document Information
Document information Review the following document information. Model ID: Poly Studio X32 (Model: PATX-STX-32R / PATX-STX-32N) Document part number: P43443-001A Last update: February 2025 Email us at documentation.feedback@hp.com with queries or suggestions related to this document. Chapter 7 Getting help...

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