Poly Studio User Manual
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Poly Studio User Manual

Usb video bar
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1.2.0 | December 2019 | 3725-62048-003A
USER GUIDE
Poly Studio USB Video Bar
Getting Help
For more information about installing, configuring, and
administering Poly/Polycom products or services, go to
Polycom Support.
Plantronics, Inc. (Poly — formerly Plantronics and Polycom)
345 Encinal Street
Santa Cruz, California
95060
©
2019 Plantronics, Inc. All rights reserved. Poly, the propeller
design, and the Poly logo are trademarks of Plantronics, Inc.
All other trademarks are the property of their respective
owners.

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Summary of Contents for Poly Studio

  • Page 1 Plantronics, Inc. (Poly — formerly Plantronics and Polycom) 345 Encinal Street Santa Cruz, California 95060 © 2019 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners.

  • Page 2: Table Of Contents

    Poly Studio Privacy Shutter..................8 Accessibility Features....................... 10 Using Poly Studio.....................11 Set Poly Studio as the Default Audio and Video Device........... 11 Using Camera Presets...................... 11 Connect Poly Studio to a Bluetooth Device..............12 Configuring Poly Studio Using Polycom Companion........13 Initialize the Poly Studio USB Device Using the Setup Wizard.........13...
  • Page 3 Restart Your Poly Studio USB Device................29 Restore Default Settings....................30 Reset Poly Studio to Factory Settings................30 Factory Reset Your Poly Studio USB Device Using Polycom Companion .......31 Pair the Bluetooth Remote Control with Poly Studio............31 Troubleshoot the Remote Control..................31 Test Your Camera Audio Input..................

  • Page 4: Before You Begin

    Audience, Purpose, and Required Skills ▪ Related Poly and Partner Resources This chapter introduces overview information and references about Poly Studio (model P009) USB video bar, an all-in-one audio-video hub. Audience, Purpose, and Required Skills This guide is intended for beginning users, as well as intermediate and advanced users who want to learn more about the features available with Poly Studio.

  • Page 5: Getting Started

    You can connect the Poly Studio USB video bar to either a permanently installed PC USB host in the room or to a laptop that you bring to the room. In all configurations, you primarily connect through USB, with an optional Bluetooth connection.

  • Page 6: Powering On And Off

    Getting Started Powering On and Off The Poly Studio USB video bar system doesn’t have a power button. When you plug in the power cord, the device turns on. Navigating Poly Studio The Poly Studio USB video bar includes an integrated device with a camera, speakers, a microphone...

  • Page 7: Basic Poly Studio Led Indicators

    Basic Poly Studio LED Indicators The Poly Studio USB video bar provides an LED light bar above the camera to help you understand the system’s behaviors. Basic Poly Studio LED Indicators and Status...

  • Page 8: Poly Studio Remote Control

    Getting Started Poly Studio Remote Control The Poly Studio USB video bar provides a low-energy Bluetooth remote control, which automatically pairs with the USB video bar when you turn it on for the first time. By default, Poly Studio enables the Group Framing and Speaker-Tracking function, which provides hands-free experience except for basic buttons like volume, mute, answer, and hang-up.

  • Page 9: Poly Studio Privacy Shutter

    Poly Studio Privacy Shutter The Poly Studio USB video bar provides a physical cover on the camera lens to protect your privacy. When you slide the shutter lever to the left, the shutter opens and the camera captures the room.
  • Page 10 Getting Started When you slide the lever to the right, the shutter closes and the camera turns off.

  • Page 11: Accessibility Features

    If you close the camera privacy shutter during a call, the camera status changes from working to standing by, and the LED lights turn to solid amber. Accessibility Features The Poly Studio USB video bar includes a number of features to accommodate hearing, vision, or mobility-impaired users. Accessibility Feature...

  • Page 12: Using Poly Studio

    Set Poly Studio as the Default Audio and Video Device If you use the Poly Studio USB video bar together with a supported application for video calls, you may need to set Poly Studio as the default audio and video device of your application.

  • Page 13: Connect Poly Studio To A Bluetooth Device

    USB and Bluetooth at the same time, make sure that your application uses both audio and video input from Studio USB device over USB. You can connect the Poly Studio USB video bar to a computer over USB and to a phone over Bluetooth. Procedure 1.

  • Page 14: Configuring Poly Studio Using Polycom Companion

    Initialize the Poly Studio USB Device Using the Setup Wizard When you start up the Poly Studio USB device for the first time, or after you factory reset the system, the setup wizard leads you through the minimum configuration steps.

  • Page 15: View Poly Studio Information

    You can view the basic information for your Poly Studio USB device through Polycom Companion. Procedure 1. Connect the Poly Studio USB device to your computer, then select the Poly Studio USB video bar tile in Polycom Companion. 2. In the Status section, view the basic information for your Poly Studio USB device.

  • Page 16: Update The Poly Studio Usb Device And The Remote Control

    2. Click the Firmware Update tab. The application shows the current version and new version. 3. Click Update to update a Poly Studio USB video bar USB device or a remote control in active mode. Note: If the remote control is in sleep mode, you can press any button to wake up the remote control.

  • Page 17: Control The Device Camera

    You can enable speaker tracking and control the camera on the Poly Studio USB device through Polycom Companion. Procedure 1. Connect the Poly Studio USB device to your computer, then select the Poly Studio USB video bar tile from your Polycom Companion. 2. Go to User Settings > Camera Control.

  • Page 18: Pair The Poly Studio Usb Device To A Bluetooth Device

    7. Select OK. Pair the Poly Studio USB Device to a Bluetooth Device Connect the Poly Studio USB device to a Bluetooth device and use it as the speaker and microphone of the device. You can pair the Poly Studio USB device with a mobile phone, a computer or laptop, or a tablet.

  • Page 19: Configuring Audio Settings

    Procedure 1. Connect the Poly Studio USB device to your computer, then select the Poly Studio USB video bar tile from your Polycom Companion.

  • Page 20: Poly Studio Admin Settings

    This feature is available to the Windows version of Polycom Companion only. Procedure 1. Connect the Poly Studio USB device to your computer, then select the Poly Studio USB video bar tile from your Polycom Companion. 2. Go to User Settings > Audio Settings.

  • Page 21: Configure General Settings

    Configure Camera Tracking Mode You can configure the Poly Studio USB device to track the group participants in the room, track only the active speaker, or disable camera tracking.

  • Page 22: Join A Wi-Fi Network

    You can configure the camera tracking speed of the Poly Studio USB device. Procedure 1. Connect the Poly Studio USB device to your computer, then select the Poly Studio USB video bar tile in Polycom Companion. 2. Go to Admin Settings > Camera Tracking > Tracking Speed and select one of the following options: ▪...
  • Page 23 Configuring Poly Studio Using Polycom Companion ▪ Select Autoconnect to connect to the specified Wi-Fi network automatically when it’s available. ▪ Select Join Other Network and specify the network name manually in the SSID field. Selecting a new SSID erases the previous SSID and relevant Wi-Fi settings from the system.

  • Page 24: Delete Known Wi-Fi Networks

    USB video bar tile from your Polycom Companion. 2. Go to Admin Settings > Bluetooth. 3. Set the Bluetooth Status option to On to enable Bluetooth on the Poly Studio USB video bar USB device. 4. Check Autoconnect to connect your device via Bluetooth to the Poly Studio USB video bar USB device automatically.

  • Page 25: Configure A Provisioning Server For Poly Studio Usb Device

    You can configure a provisioning server for the Poly Studio USB video bar USB device through Polycom Companion. Make sure that the Poly Studio USB video bar USB device connects to a Wi-Fi network before connecting it to a provisioning server.

  • Page 26: Certificate Signing Requests

    Before you enable this setting, you must first install the CA certificates needed to validate your provisioning server certificates. Procedure 1. Connect the Poly Studio USB device to your computer, then select the Poly Studio USB video bar tile in Polycom Companion. 2. Go to Admin Settings > Certificates.
  • Page 27 Note: A factory reset or factory restore deletes all installed certificates. Procedure 1. Connect the Poly Studio USB device to your computer, then select the Poly Studio USB video bar tile in Polycom Companion. 2. Go to Admin Settings > Certificates.

  • Page 28: Import A Configuration File

    View Installed Certificate Details You can view the content of an installed certificate. Procedure 1. Connect the Poly Studio USB device to your computer, then select the Poly Studio USB video bar tile in Polycom Companion. 2. Go to Admin Settings > Certificates.

  • Page 29: Export A Configuration File To Your Local System

    You can export the Poly Studio configuration file from Polycom Companion to your local system. Procedure 1. Connect the Poly Studio USB device to your computer, then select the Poly Studio USB video bar tile in Polycom Companion. 2. Go to Admin Settings > Configuration.

  • Page 30: Troubleshooting

    Download Log and Crash Files ▪ Can't Upgrade, Reset, or Reboot Poly Studio via Polycom Companion If you experience issues with your Poly Studio USB video bar, try the following solutions to resolve certain issues. Identifying Issues Using the LED Indicators The LED light indicators provide troubleshooting information for your Poly Studio USB video bar.

  • Page 31: Restore Default Settings

    The LED lights start out chasing white, then turn to solid amber. Note: If the Poly Studio camera is in use, such as in a call or in Camera Preview on the client, the Reset button doesn't work. The Poly Studio USB video bar clears all saved settings and logs and reboots.

  • Page 32: Factory Reset Your Poly Studio Usb Device Using Polycom Companion

    The system restarts automatically. Pair the Bluetooth Remote Control with Poly Studio If you reset or restore your Poly Studio USB video bar or replace the remote control, you must pair the remote control to the USB video bar. Procedure 1.

  • Page 33: Test Your Camera Audio Input

    Troubleshooting Test Your Camera Audio Input If you have audio problems when using your Poly Studio USB device, you may need to send an audio test file to Polycom Support for troubleshooting. Procedure 1. Connect the Poly Studio USB device to your computer, then select the Poly Studio USB video bar tile from your Polycom Companion.

  • Page 34: Can't Upgrade, Reset, Or Reboot Poly Studio Via Polycom Companion

    Workaround: Make sure that the Poly Studio camera isn't in use and try again. For example, you can check whether the software client shows the video on the Camera Preview page using the Poly Studio USB video bar.

This manual is also suitable for:

P009

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