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EMS 2000 IDU Series User Manual

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RLSS Operations and Maintenance Manual – Complete Hub System
837471
Revision
RLSS Operations and Mainte-
nance Manual – Complete Hub
System
Series 2000/3000
IDU
-
Table 0.2
837471
Revision
Table 0.1
User's Manual
-
DOC No:
REVISION:
DATE:
806777
P4
March 30, 2004

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Summary of Contents for EMS 2000 IDU Series

  • Page 1 Series 2000/3000 RLSS Operations and Maintenance Manual – Complete Hub System Table 0.1 837471 Revision User’s Manual Table 0.2 RLSS Operations and Mainte- 837471 nance Manual – Complete Hub Revision System DOC No: 806777 REVISION: DATE: March 30, 2004...
  • Page 2 EMS is obligated to protect and shall not be disclosed in whole or in part without the prior written permission of EMS Technologies Limited. © 2004 EMS Technologies. All rights reserved. France Telecom - TDF - Groupe des ecoles des telecommunications Turbo codes patents license. Page ii...

  • Page 3: Table Of Contents

    Series 2000/3000 IDU User’s Manual Revision P4 Table of Contents Chapter 1. Getting Started 1.1 Getting Started with the IDU 1.2 Overview of Operation and Maintenance 1.2.1 Configuration and Control 1.2.2 Security and Passwords 1.3 Introduction to DVB-RCS and Satellite Interactive Terminals (SITs) 1.3.1 Digital Video Broadcast-Return Channel System (DVB-RCS) 1.3.2 Satellite Interactive Terminals (SITs) 1.4 IDU Overview...
  • Page 4 Series 2000/3000 IDU User’s Manual Revision P4 2.6.1 Configuring Access to an FTP server 2.6.2 Upgrading Software 2.6.3 Downloading an IPSec Key 2.6.4 Transferring Configuration Files 2.6.5 Delta Configuration File 2.6.6 Downloading a logo 2.6.7 Uploading Alarms and Events Chapter 3. Advanced Control and Monitoring 3.1 Advanced IDU Monitoring 3.1.1 IDU Monitoring 3.1.2 IDU Alarms, Errors and Events...

  • Page 5: Chapter 1. Getting Started

    Getting Started with the IDU This manual covers operation and maintenance of the Series 2000 and 3000 indoor unit (IDU) of an EMS satellite interactive terminal (SIT). Chapter 1 helps you get started with the IDU. Note: this manual is intended for use with the IDU software version 3008Rxx, where xx is the revision number.

  • Page 6: Configuration And Control

    Series 2000/3000 IDU User’s Manual Revision P4 1.2.1 Configuration and Control The IDU includes a number of features that make it easy to configure and control all aspects of its operation. These include: • Monitoring the status of the IDU (see section 2.1).

  • Page 7: Satellite Interactive Terminals (Sits)

    Series 2000/3000 IDU User’s Manual Revision P4 • The return link carries communication from SITs to the gateway and uses a multi-fre- quency time-division multiple access (MF-TDMA) scheme carrying ATM cells. Return link communication is normally in the Ku or Ka band. In the figure below, dotted lines indicate forward link communication and solid lines indi- cate return link communication.

  • Page 8: Idu Overview

    Series 2000/3000 IDU User’s Manual Revision P4 Figure 1.2 SIT Schematic Diagram For more information about the IDU, see section 1.4 Appendix IDU Overview 1.4.1 Series 2000 IDU Figure 1.3 Series 2000 IDU The Series 2000 IDU has a 1U rack-mount form factor. The front panel contains 8 indica- tor LEDs.
  • Page 9 Series 2000/3000 IDU User’s Manual Revision P4 • Ethernet Tx - Amber. Indicates that the IDU ethernet interface is transmitting traffic to host when lit. • Satellite Rx - Green. Indicates forward link is acquired when lit. When flashing it indicates the IDU tuner has locked on the signal but the forward link is not yet acquired.

  • Page 10: Series 3000 Idu

    Series 2000/3000 IDU User’s Manual Revision P4 1.4.2 Series 3000 IDU Figure 1.6 Series 3000 IDU The Series 3000 IDU has a small form factor ideal for desktop use. The front panel con- tains 6 indicator LEDs. Power and cable connections are at the back of the unit. The figure below shows a schematic diagram of the IDU front panel.

  • Page 11: Overview Of The Idu Web Interface

    Series 2000/3000 IDU User’s Manual Revision P4 Figure 1.8 Back View - Series 3000 IDU The shaded areas are as follows (from left to right). • Connect to DC power transformer supplied with the IDU. Requires C8 type power cord, not supplied with the IDU (AC Inlet Connector IEC-60320-1-C8). 110-220 VAC, 50/60 Hz (auto-ranging).
  • Page 12 (see section 2.6). The logo shown in the figure is that of EMS Technologies. • Login. A login link is provided at the left of each page. It can be selected at any time to return to the web interface home page.

  • Page 13: Using The Idu Web Interface

    Series 2000/3000 IDU User’s Manual Revision P4 • IDU Help. Click on IDU parameters or monitoring information to obtain a pop-up description of that field. This information is also contained in this manual. 1.5.2 Using the IDU Web Interface The IDU web interface is designed for three types of tasks. These tasks are normally done by a service provider or satellite network operator.

  • Page 14: Rf Radiation Hazard

    Series 2000/3000 IDU User’s Manual Revision P4 of design, manufacture and intended use of the equipment. EMS Technologies assumes no liability for the customer’s failure to comply with these requirements. Please review the following important safety information before installation and use of the equipment.

  • Page 15: Protection Against Electrostatic Discharge

    Series 2000/3000 IDU User’s Manual Revision P4 • Unplug the equipment from the AC power outlet before cleaning. The outside of the equipment may be cleaned using a lightly dampened cloth. Do not use any cleaning liquids containing alcohol, methylated spirit or ammonia. •...
  • Page 16 Series 2000/3000 IDU User’s Manual Revision P4 to install the component in your equipment. Just before unwrapping the anti-static packaging, be sure to discharge static electricity from your body. • When transporting a sensitive component, first place it in an anti-static container or packaging.

  • Page 17: Chapter 2. Configuration And Control

    Series 2000/3000 IDU User’s Manual Revision P4 Chapter 2 Configuration and Control Monitoring IDU Status You can monitor the status of a SIT using the LEDs and the IDU Monitoring web page. 2.1.1 LEDs The LEDs on the front of the IDU provide a quick way to verify that the unit is operating properly (see section 1.4 for a description of the IDU front panel).

  • Page 18: Controlling Access To The Network

    Series 2000/3000 IDU User’s Manual Revision P4 Table 1: The IDU is able to transmit over the return IDU Tx Status Enabled link. Table 2.1 Basic IDU Monitoring Parameters Click on any parameter on the IDU Monitoring page for a brief description of it. If any of these parameters do not have their normal values, the IDU may not be operating correctly.

  • Page 19: Configuring Ip Addresses

    Series 2000/3000 IDU User’s Manual Revision P4 Disable button. The return link will remain disabled until you click the Return Link Enable button. • You can disable the transmission, but access will be automatically enabled after a reboot of the IDU. To do this, click the Disable IDU Tx button. The return link will remain disabled until you click the Enable IDU Tx button or the IDU is rebooted.

  • Page 20: Configuring Traffic Queues

    Series 2000/3000 IDU User’s Manual Revision P4 Table 2: Ethernet Bridge Not supported. Shall be disabled. Flag High priority IP This parameter specifies the timeout value for the IP packets of the high packet timeout priority queue (priority weight of “1”). The value is specified in msec. (msec): Low priority IP This parameter specifies the timeout value for IP packets of the low prior-...

  • Page 21: Step 1. Defining Traffic Queues

    Series 2000/3000 IDU User’s Manual Revision P4 Voice over IP Internet traffic traffic To ODU and return link Figure 2.1 Typical Configuration of Traffic Queues Use the Queue Management page to configure traffic queues. Traffic queues are config- ured in two steps: 1.
  • Page 22 Series 2000/3000 IDU User’s Manual Revision P4 The table below describes the parameters in queue table entries. "Not applicable" indicates that the parameter is not currently implemented. Table 4: Parameter Description Quality of Service Type Reserved for future use. Enter "1" or "0". All traffic in a priority 1 queue is sent before Quality of Service Priority any traffic in a priority 0 queue.

  • Page 23: Step 2. Applying Filter Patterns

    Series 2000/3000 IDU User’s Manual Revision P4 Table 4: If this flag is enabled, the IDU will encrypt traffic in the queue IPSec enable flag using IPSec. This number points to an IPSEC server entry configured in the IPSec - server table entry IPSec server configuration.
  • Page 24 Series 2000/3000 IDU User’s Manual Revision P4 In the VoIP example above, filter pattern 1 includes only traffic from the VoIP computer. This is done by setting the filter pattern to include the source IP address of the VoIP traffic and a source IP netmask of 255.255.255.255.

  • Page 25: Configuring The Routing

    Series 2000/3000 IDU User’s Manual Revision P4 Table 2.5 Filter Pattern Table Entry Parameters When you have finished modifying these parameters, click Save This Filter Pattern Table Entry. This opens the Superuser Menu Result page, enabling you to reboot the IDU and implement the modifications (see Appendix Configuring the routing...

  • Page 26: Sending And Receiving Files

    Series 2000/3000 IDU User’s Manual Revision P4 host network 1 host network 2 IDU Ethernet network To/from host network 3 IDU Ethernet Satellite Router 1 Interface Interface Router 2 host network 4 PC1 on IDU host network 5 Ethernet network PC2 on IDU Ethernet network Figure 2.2 Typical Routing on the IDU ethernet network...

  • Page 27: Configuring Access To An Ftp Server

    Series 2000/3000 IDU User’s Manual Revision P4 2.6.1 Configuring Access to an FTP server Use the File Management page to configure the IDU to access an FTP server. Four parameters must be configured. • Server Username. Enter the username used to log in to the FTP server. •...

  • Page 28: Downloading An Ipsec Key

    Not supported. 2.6.6 Downloading a logo You can customize the look of the IDU web interface pages by replacing the default EMS logo. This is done using the Web Page Management page. The filename of the new logo must be “logo.gif”, and it must be located on the FTP server path configured above.

  • Page 29: Chapter 3. Advanced Control And Monitoring

    Series 2000/3000 IDU User’s Manual Revision P4 Chapter 3 Advanced Control and Monitoring Advanced IDU Monitoring Advanced monitoring of the satellite link is available in the SIT. Two web pages are avail- able: • The first link displays the current status of a range of IDU parameters (see section 3.1.1).
  • Page 30 Series 2000/3000 IDU User’s Manual Revision P4 Table 7: The current state of the SIT: • Idle. The IDU has completed all subsystem self-tests and has not acquired the forward link. • Initialized. The IDU has acquired the forward link and can support multi- cast services.
  • Page 31 Series 2000/3000 IDU User’s Manual Revision P4 Table 7: Status of SIT authentication. • Not Enabled. RADIUS is disabled according to RADIUS enable flag (see RADIUS Configuration). • Authentication Requested. The IDU has sent an authentication request but Authentication has not received a reply. In addition, the request has not yet timed out. State •...

  • Page 32: Idu Alarms, Errors And Events

    Note: The SITLOG.BIN file cannot be viewed by the user. The file must be sent to EMS for decoding. To save a text record of events, cut and paste the text from the web browser to a text file. Alternately, save the IDU Monitoring page directly in html format.

  • Page 33: Ipsec State Monitoring

    Series 2000/3000 IDU User’s Manual Revision P4 For a description of IDU alarms, errors and events, see Appendix IPSEC State Monitoring The IPSEC State Monitoring page, along with the IPSEC Subnet State Monitoring page, displays information of the current IPSEC state. The table below describes the parameters displayed.

  • Page 34: Advanced Idu Control

    Series 2000/3000 IDU User’s Manual Revision P4 Advanced IDU Control The IDU Control page is used to control many aspects of IDU operation. • The Actions section of the page controls how the IDU accesses the satellite network. For information about this section, see section 2.2.

  • Page 35: Chapter 4. Security

    Series 2000/3000 IDU User’s Manual Revision P4 Chapter 4 Security Secure Access to the IDU Web Interface Access to IDU web pages is encrypted and secure. The web browser used to access the IDU web interface must support SSL 3.0, RSA with 512-bit exchange and DES with 56-bit encryption.

  • Page 36: Ipsec Configuration

    Series 2000/3000 IDU User’s Manual Revision P4 ity, the user will be required to log in again. Typically, a longer time-out will be more con- venient for working with IDU web pages. The time-out can be set at up to 30 minutes (the maximum time-out for the IDU). The fol- lowing procedure describes how to modify the time-out in a registry setting of Internet Explorer.

  • Page 37: Viewing Or Modifying An Ipsec Server Table Entry

    Series 2000/3000 IDU User’s Manual Revision P4 4.2.2 Viewing or Modifying an IPSec Server Table Entry To view or modify an IPSec server table entry, choose the entry from the IPSec Server Table Configuration drop-down box. The table below describes the parameters that can be viewed or modified.

  • Page 38: Radius Configuration

    Series 2000/3000 IDU User’s Manual Revision P4 • Not Authenticated. The IDU has not yet started its RADIUS authentication with the hub. • Authentication Requested. IDU has sent a RADIUS authentication request, but it has not received a reply and the timeout has not expired yet. •...

  • Page 39: Static User Password Settings

    Series 2000/3000 IDU User’s Manual Revision P4 Table 12: This flag enables the RADIUS authentication. This requires the RADIUS server to be enabled. RADIUS Flag This parameter is set during initial configuration of the IDU (see the Installation Manual, section 3.9).

  • Page 40: Appendix A. List Of Idu Alarms, Errors And Events

    41 lists other IDU events. Table 13: Alarm or Error Description !H/W: Device ID <devNum> Failure Hardware failure. For EMS use. Detected Usually anevent that indicates the PLL has !H/W: PLL Lock Lost temporarily lost the lock An internal reference that is missing.
  • Page 41 Series 2000/3000 IDU User’s Manual Revision P4 Table 13: !CFG: Filter patterns with same subnet linked Where <FP#> is a filter pattern number. to different IPSEC servers (<FP1#> and <FP2#>) !CFG: Enabling IPSEC for OAM queue is not Where <SQ#> is a SAT queue number. allowed (<SQ#>) !CFG: SAT queue linked to invalid IPSEC server (<SQ#>)
  • Page 42 Series 2000/3000 IDU User’s Manual Revision P4 Table 13: Where <mode> is either main or quick !IPSEC: hub Security Association negotiation failed (<mode>) mode. Where xxx.xxx.xxx.xxx is the multicast IP !MCAST: Join Refused – NO MMT (xxx.xxx.xxx.xxx) address requested to join. Where xxx.xxx.xxx.xxx is the multicast IP !MCAST: Join Refused –...
  • Page 43 Series 2000/3000 IDU User’s Manual Revision P4 Table 13: !TM: Internal Error Table 4.4 List of IDU Alarms and Errors The table below provides an alphabetical list of IDU events, followed by a brief descrip- tion (where appropriate). Table 14: Event Description Indicates that the tuner as locked to the for-...
  • Page 44 Series 2000/3000 IDU User’s Manual Revision P4 Table 14: Where <boot_type> indicates if it was a soft reset or a power up and <num> refers REBOOT (<boot_type> : <num>) to the number of soft resets since last power up. This information is also displayed on the IDU SIT Operational State: IDLE Monitoring page SIT Operational State: INITIALIZED...
  • Page 45 Series 2000/3000 IDU User’s Manual Revision P4 Table 14: SIT CONFIG: File Saved Where xxx.xxx.xxx.xxx is the multicast IP MCAST: Join Accepted – Address = xxx.xxx.xxx.xxx address requested to join. Where xxx.xxx.xxx.xxx is the multicast IP MCAST: Leave Accepted – Address = xxx.xxx.xxx.xxx address requested to join.

  • Page 46: Appendix B. Menu Result Page

    Series 2000/3000 IDU User’s Manual Revision P4 Appendix B. Menu Result Page When changes to parameters are saved, the Menu Result page opens. This page confirms that changes made to parameters are valid. It also enables you to reboot the IDU. Any changes made to parameters are only implemented on the IDU after it has been rebooted.

  • Page 47: Appendix C. Glossary

    Series 2000/3000 IDU User’s Manual Revision P4 Appendix C. Glossary Acquisition burst, used by the SIT to log on to the satellite network. Automatic Gain Control. Alarm A non-recoverable fault in the IDU that requires user intervention. See Transmitter. Continuous rate assignment. The return link rate capacity which is provided in full for each and every superframe while required.
  • Page 48 Series 2000/3000 IDU User’s Manual Revision P4 File transfer protocol. Used for transferring software, configuration and other files to and from the IDU on the local network. The central terrestrial element of a DVB-RCS system, the hub (or gateway) is responsible for connecting the satellite network with the Internet or other network and for managing all aspects of the forward and return satellite links.
  • Page 49 Series 2000/3000 IDU User’s Manual Revision P4 RBDC Rate-based dynamic capacity. The return link rate-based capacity that is requested dynam- ically by a SIT and assigned by the Hub. Return link The path carrying communication from SITs to the gateway. It uses a multi-frequency time-division multiple access (MF-TDMA) scheme carrying ATM or MPEG cells.
  • Page 50 Series 2000/3000 IDU User’s Manual Revision P4 can be accessed from any computer with a network or Internet connection to the IDU. The web interface is viewed in a web browser. Page 46...
  • Page 51 Series 2000/3000 IDU User’s Manual Revision P4 Index Abbreviations 46 Faults 1 ACQ 46 FCA 46 Acronyms 46 FCAPS 1 AGC 46 Filter pattern 16, 46 Alarms 27, 40, 46 Forward link 47 Downloading 23 Status 27 FTP 23, 47 BUC 48 Glossary 46 Configuration...
  • Page 52 Series 2000/3000 IDU User’s Manual Revision P4 IPSec 36, 47 Safety information 9 Configuration 36 Satellite IP address 15, 21 Key 23, 35–36 Satellite network Server 36 Access 14 Advanced configuration 31 LAN 47 IP addresses 15, 21, 31 LNB 47 Satnetwork page 7 Logging off 14 Monitoring 13...

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