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Ensto One
Installation Manual
ENG
RAK132_ENG
6.4.2021
© 2020 Ensto

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Table of Contents
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Summary of Contents for ensto EVH-ACRM0 Series

  • Page 1 Ensto One Installation Manual RAK132_ENG 6.4.2021 © 2020 Ensto...
  • Page 2: Table Of Contents

    21. Ensto Charger Control Application................... 25 21.1. Installing the application....................25 21.2. Pairing the charger with your mobile device............... 26 21.3. Installer menu in the Ensto Charger Control Application.......... 27 21.3.1. Self test.......................... 27 21.3.2. Connection settings..................... 28 21.3.3. Update device firmware....................28 21.3.4.
  • Page 3: Safety Instructions

    Do not switch on the power supply before the installation work is completed. 2. Delivery contents • EVH Charger • Cable gland M32/M25 (depending on the model) • Installation Manual in English, other languages please see www.ensto.com. • Multilingual User Guide RAK132_ENG / 6.4.2021 3 / 32...
  • Page 4: Charger Features

    3. Charger features Available features depend on the charger model. EVH...-ACRM0 RFID reader 4-color LED indicates the charger’s status Plug holder Plug EVH...-A2RM0 / EVH161-A2RMD EVH...-ASRM0 RFID reader 4-color LED indicates the charger’s status Mechanical hatch lock Mode 3, Type 2 socket with protective flap Fixed charging cable Mechanical...
  • Page 5: Mounting Instructions

    4. Mounting instructions 4.1. Before installation Remove the charger from its package. Do not scratch the surface of the charger after removal from the package. When selecting installation site, take into account the following: • The charger is suitable for indoor and outdoor use. •...
  • Page 6: Cable Entries

    4.2. Cable entries • Take the cable routing into consideration when planning the installation. The supply cable can be routed into the enclosure from the rear or bottom. Default cable routing is from the bottom. • The M32 cable gland for the supply cable is pre-assembled on the bottom of the charger. •...
  • Page 7 Open the needed cable entries with a step drill bit. Prepare the cable entries with suitable accessories. Remove the included cable gland from the bottom and close the cable entry with a cover plug, PMR1217.32B (accessory). Assemble the base and insert. Assemble also the installation box cover, if electrical cables are installed in a separate session.
  • Page 8: Wall Mounting

    4.3. Wall mounting • When selecting the installation location, make sure that the wall material is suitable and robust. The mounting surface should be flat and vertical. max. Ø5 Installation steps Use for the wall material suitable screws. Fasten the upper screw 1270 mm measured from the ground surface.
  • Page 9 TX20 Tightening torque 1,5 Nm Open the installation box hatch by unlocking the hatch lock with a coin or suchlike [1]. Remove the entire installation box cover by unscrewing the fastening screws (4 pcs) [2]. Hang the charger on the screw you attached to the wall. Secure the charger on wall with two washers and fastening screws (not included) [3].
  • Page 10: Electrical Connections

    A label set of RCBO testing instructions is included in the delivery. Attach a language specific label on the installation box hatch. 5.1. Power supply The default setting for the earthing system is TN network. Do not connect Ensto One Apartment chargers to an IT network. EVH161-ACRM0 / EVH321-ACRM0 • Fixed charging cable...
  • Page 11 EVH161-A2RMD EVH163-A2RM0 / EVH323-A2RM0 • Separate charging cable EVH163-ASRM0 / EVH323-ASRM0 • Domestic socket • Separate charging cable Note! Connect these charger models to a 3-phase supply, otherwise the RCBO TN network test button does not work. TN network L1 L2 Supply PE L1 L2 L3...
  • Page 12: Data Connection

    You can configurate charger’s settings in EV Manager. Please see the EV Manager User Manual https://evwiki.ensto.technology/display/CHWI/EV+Manager. You can also make changes to the settings with Ensto Charger Control Application. You can download the application from Google Play or App Store. Please see instructions in chapter 21.
  • Page 13: Change The Operating Mode To "Authorized

    6.1. Change the operating mode to “Authorized” Change the operating mode to “Authorized“ in EV Manager. Installation steps Open your EV Manager in a web browser (Google Chrome or Firefox). Select the charger you want to change to “Authorized” operating mode. Note! The charger must have connection to the internet.
  • Page 14: Technical Information

    7. Technical information Electrical EVH161-A2RM0 EVH321-A2RM0 EVH161-ACRM0 EVH321-ACRM0 EVH161-A2RMD Connections EVH161-ASRM0 EVH321-ASRM0 Nominal 1-ph, 230 VAC supply voltage Nominal AC 50 Hz frequency Charging 1x16 A 1x32 A 1x16 A 1x32 A 1x16 A current max. Charging 3600 W 7400 W 3600 W 7400 W 3600 W...
  • Page 15 EVH161-A2RM0 EVH321-A2RM0 Design and EVH163-A2RM0 EVH323-A2RM0 EVH161-ACRM0 EVH321-ACRM0 EVH161-A2RMD Mechanics EVH161-ASRM0 EVH321-ASRM0 EVH163-ASRM0 EVH323-ASRM0 Material Polycarbonate Frame: RAL7021 dark grey Color Cover: Silver Installation Mechanical hatch lock Weight 5 ... 8 kg Ingress IP 54 Protection Impact IK10 Resistance -40 °C …...
  • Page 16: Code Key

    Not available MID class kWH meter Not available RCBO Fixed charging cable Type 2 socket (T2) Type 2 Shutter socket (T2S) Home Apartment 1-phase 3-phase Max. charging current 16A Max. charging current 32A Ensto One RAK132_ENG / 6.4.2021 16 / 32...
  • Page 17: Installation / Commissioning Checklist

    9. Installation / Commissioning checklist Introduction Check the mechanical and electrical installation according this checklist in order to make sure that the charger is properly installed. Checking the Installation Go through the visual, mechanical and electrical installation when the charger is un- powered.
  • Page 18: Maintenance / Preventive Maintenance Instructions

    10. Maintenance / Preventive Maintenance Instructions Do maintenance actions once a year or as needed. With well-done maintenance you can ensure a long lifetime of the charger and keep the war- ranty valid. WARNING Danger of electric shock! Risk of fire! Disconnect power before working inside the device or removing any components.
  • Page 19: Evh161-Acrm0 / Evh321-Acrm0 Internal Circuit Example

    12. EVH161-ACRM0 / EVH321-ACRM0 internal circuit example Supply Note! All signal wires must be at a sufficient distance from the power wires or protected with insulating shield / plastic spiral. RAK132_ENG / 6.4.2021 19 / 32...
  • Page 20: Evh161-A2Rm0 / Evh321-A2Rm0 / Evh161-Asrm0 / Evh321-Asrm0 Internal Circuit Example

    13. EVH161-A2RM0 / EVH321-A2RM0 / EVH161-ASRM0 / EVH321-ASRM0 internal circuit example Supply Note! All signal wires must be at a sufficient distance from the power wires or protected with insulating shield / plastic spiral. RAK132_ENG / 6.4.2021 20 / 32...
  • Page 21: Evh161-A2Rmd Internal Circuit Example

    14. EVH161-A2RMD internal circuit example Supply Note! All signal wires must be at a sufficient distance from the power wires or protected with insulating shield / plastic spiral. RAK132_ENG / 6.4.2021 21 / 32...
  • Page 22: Evh163-A2Rm0 / Evh323-A2Rm0 / Evh163-Asrm0 / Evh323-Asrm0 Internal Circuit Example

    15. EVH163-A2RM0 / EVH323-A2RM0 / EVH163-ASRM0 / EVH323-ASRM0 internal circuit example Supply Note! All signal wires must be at a sufficient distance from the power wires or protected with insulating shield / plastic spiral. RAK132_ENG / 6.4.2021 22 / 32...
  • Page 23: Dimension Drawing

    16. Dimension drawing 17. Troubleshooting Charging station is off, no lights on Issue Corrective action Mains voltage does not exist in the supply Ensure proper power supply. connectors (L1, L2, L3). The circuit breaker QF1 is off. Turn the QF1 on. RAK132_ENG / 6.4.2021 23 / 32...
  • Page 24: Disposal

    Warranty conditions, see the product card on www.ensto.com. 20. Declaration of Conformity Hereby, Ensto Chago Oy declares that the Ensto One chargers are in compliance with the Directive 2014/53/EU. The full text of the EU declaration of conformity is available on request.
  • Page 25: Ensto Charger Control Application

    21. Ensto Charger Control Application • With the Ensto Charger Control Application you can control the charger and change the settings of the charger. The use of this application is intended only for an electrically skilled person. • Bluetooth technology is used for the wireless connection.
  • Page 26: Pairing The Charger With Your Mobile Device

    21.2. Pairing the charger with your mobile device ≤ 5m Connected charger Paired chargers Available charger First switch off the charger from the main switch and then switch it on again. Start the pairing procedure within 3 minutes. Open the application. Go to “Devices”.
  • Page 27: Installer Menu In The Ensto Charger Control Application

    Open the Ensto Charger Control on your mobile device. • Go to “Support”. • Press the letter E on the ENSTO logo for a long time. • In the installer menu available features depend on the charger model. 21.3.1. Self test •...
  • Page 28: Connection Settings

    Default: 0.europe.pool.ntp.org Address to a NTP server, which is used to synchronize the clock. MQTT (Message Queuing Telemetry Transport) Default: a24dm43br7rybm-ats.iot.eu-west-1.amazonaws.com Ensto uses Amazon services. The IP address can change at any time. https://docs.aws.amazon.com/general/latest/gr/aws-ip-ranges.html Use DHCP Default: Enabled IP address If the DHCP is not used you can specify the static IP address here.
  • Page 29: Connected Phases

    Charger 3 => STR (L2 / L3 / L1) The Dynamic Load Management (DLM) server needs this information. 21.3.7. Dynamic Load Management (DLM) Enable / disable the DLM server. The DLM server is managed by Ensto. Note! You need to registrate in https://www.research.net/r/25YZMS8?lang=en 21.3.8.
  • Page 30: Error Messages

    21.4. Error messages At error state, an error code appears on the screen of your mobile device. See the table below for the cause and corrective actions. Error Issue Corrective action code Switch off the charger from the main The charger has received incorrect in- switch and then switch it on again.
  • Page 31 If the error occurs again, contact service. If you need to contact Ensto related to faulty operation of the charger, go first to “Support / Er- ror log”. Save the error log information before contacting. This information helps the technical support and maintenance to resolve the issue.
  • Page 32 Ensto Chago Oy Ensio Miettisen katu 2, P.O. Box 77 FIN-06101 Porvoo, Finland Tel. +358 204 76 21...

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