Arris SD300 User Manual

Arris SD300 User Manual

Access appliance

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Model: SD300
Report No: 06-0357-15C-PC
FCC Part 15 Subpart B
ACS Report: 06-0357-15C-PC
Revision A
Manufacturer: Arris Group, Inc.
Model: SD300
Appendix C: User's Manual/Installation Guide
May 21, 2007
Advanced Compliance Solutions
Appendix C

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Summary of Contents for Arris SD300

  • Page 1 Model: SD300 Report No: 06-0357-15C-PC FCC Part 15 Subpart B ACS Report: 06-0357-15C-PC Revision A Manufacturer: Arris Group, Inc. Model: SD300 Appendix C: User’s Manual/Installation Guide May 21, 2007 Advanced Compliance Solutions Appendix C...
  • Page 2 SD300/301 Access Appliance User Guide Revision C February 2006 ARRIS International, Inc. 3871 Lakefield Drive Suwanee, GA 30024 Document P/N: 601013-001...
  • Page 3 Specifications contained herein are subject to change without notice. ARRIS International shall not be liable to the purchaser or third party users for any liability, loss, or damage caused, or alleged to be caused, directly or...
  • Page 4 Therein, ARRIS does not warranty that the products will be error-free or will operate without interruption.
  • Page 5 Cet appareil numérique de classe B est conforme à la norme Canadienne NMB 003. NEC Compliance The SD300/301 Access Appliance is intended for connection to a cable system, which has been properly grounded in accordance with the National Electric Code. UL Compliance To insure proper operation and UL compliance of the SD300/301 Access Appliance in the USA, use only an ARRIS-approved power supply.
  • Page 6 -- Blank Page --...
  • Page 8: Table Of Contents

    SD300/SD301 Access Appliance Table of Contents 1: Overview........................3 Introduction........................3 Target Audience......................3 Package Contents......................3 Items You Need ......................4 Personal Computer Requirements ................4 Building Requirements ....................4 Operating Safely ......................4 Servicing the Access Appliance .................. 6 Customer Care ......................
  • Page 9 SD300/301 Access Appliance...
  • Page 10: 1: Overview

    1: Overview Introduction ARRIS welcomes you to the world of Broadband. Through the use of our SD300/301 Access Appliance and your PC, you can take advantage of the many Internet services available today, and will be ready with high-speed connectivity that will be required for the services of tomorrow.
  • Page 11: Items You Need

    Have Microsoft Internet Explorer 4.0 or later, or Netscape Navigator 4.0 or later. Building Requirements This unit operates only in buildings using ARRIS Internet Access Solutions. Operating Safely The Access Appliance has been engineered with both performance and safety in mind.
  • Page 12 Use caution Use caution whenever moving the Access when moving Appliance. If dropped, resulting damage could the product render the appliance inoperable or a fire hazard. ARRIS SD300/301 Access Appliance User Guide Page 5...
  • Page 13: Servicing The Access Appliance

    Chapter 1: Overview Important Rules for Safe Operation Be sure the outside cable system is grounded to Ground the cable system provide some protection against voltage surges and built-up static charges. Section 810 of the National Electric Code, ANSI/NFPA No. 70-1984 (section 54 of the Canadian Electrical Code, Part 1) provides information with respect to proper grounding of the cable system.
  • Page 14: Customer Care

    When the product exhibits a distinct change in performance, such as the inability to perform basic functions, indicating a need for service. Customer Care If after reading through this documentation you still have questions regarding the use of the Access Appliance, please contact ARRIS Customer Care: Web: cxm-support@arrisi.com Phone: 678-473-8240...
  • Page 15 Chapter 1: Overview...
  • Page 16: Installing The Access Appliance

    The chapter provides step-by-step instructions for installing your Access Appliance. The SD300/301 Access Appliance is easy to install; taking an average of 15 minutes to set up. However, before getting started, it is important for you to read the following information.
  • Page 17: Rear Panel

    The ports at the back of the Access Appliance connect the appliance to your computer, power, and the coax network. Note: When making these connections, unplug the TV/VCR, computer, and the SD300/301 from the power source, as a precaution. ARRIS SD300/301 Access Appliance User Guide Page 10...
  • Page 18: Before Installing

    7/16” wrench or pliers to loosen an existing coax cable connection on a TV or CATV wall outlet. ARRIS recommends that you lightly tighten all coax cable connections associated with installing the Access Appliance to ensure solid, reliable connections;...
  • Page 19: Connecting The Access Appliance

    Many parts have labeled connectors; those labels are in bold type. Caution: As a precaution , turn off power to the computer and TV (or VCR) before connecting the cables. ARRIS recommends that you disconnect them from the wall power outlets.
  • Page 20 Locate the longer (8-foot) coaxial cable included with the Access Appliance and connect one end to the X port of the diplex-filter or splitter. b) Connect the other end of that coaxial cable to the RF port of the Access Appliance. ARRIS SD300/301 Access Appliance User Guide Page 13...
  • Page 21 Ethernet cable. 6. Connect the Power Adapter to the Appliance. Locate the included power adapter and connect the appropriate end to the PWR port on the Access Appliance. ARRIS SD300/301 Access Appliance User Guide Page 14...
  • Page 22 If the power adapter’s input voltage specification does not match what is being provided at your AC outlet, contact your service provider or ARRIS for a replacement. See the chapter on Operating Safely on page 4.
  • Page 24: Configuring Your Pc

    Note: If information is already entered in these fields, be sure to write down all this information before making any changes. You will need to re-enter this information if you remove the SD300/301 from your system. Configuring Windows 98 1. Click Start > Settings > Control Panel.
  • Page 25: Configuring Windows 2000 And Me

    5. At the General tab, select the Obtain an IP Address automatically option. 6. Select the Obtain DNS server address automatically option. 7. Click Apply, then click OK. If the computer prompts you to reboot, do so now. ARRIS SD300/301 Access Appliance User Guide Page 18...
  • Page 26: Using Your Access Appliance

    4. Using Your Access Appliance Accessing the Internet Your Access Appliance provides you with an “Always-On” connection to the Internet, so simply start up your e-mail client, Web browser, newsgroup reader, or other Internet applications and use them as usual. If you have any security concerns about leaving your PC connected while it is not in use, firewall software or equipment can be purchased at many computer retailers;...
  • Page 27 Chapter 4: Using Your Access Appliance ARRIS SD300/301 Access Appliance User Guide Page 20...
  • Page 28: Appendix A: Specifications

    Appendix A: Specifications Client Interface • Ethernet transfer speed: up to typical 10/100BaseT speeds • Cable connectivity: RJ-45 Ethernet Electrical Specifications There are two options for the AC Adapter: • Inputs: 120VAC 50/60 Hz Operating Ranges: 108-132 VAC Output: 5VDC, 1A •...
  • Page 29 Appendix A: Specifications ARRIS SD300/301 Access Appliance User Guide Page 22...
  • Page 30: Appendix B: Optional Equipment And Replacement Parts

    Appendix B: Optional Equipment and Replacement Parts Many optional and replacement parts are available for the SD300/301 Access Appliance. If you need to replace or add a part, consult the service provider from whom you obtained this product. The following appliance options and replacements are available. Specify the part...
  • Page 31 Appendix B: Optional Equipment and Replacement Parts ARRIS SD300/301 Access Appliance User Guide Page 24...
  • Page 32: Index

    Index Coaxial Cable · 8, 15 Safe Operation · 9 Security Concerns · 21 Location for Installation · 15 Tools · 15 Troubleshooting · 21 Personal Computer Requirements · 8 Power Supply · 4 Table of Contents 25...
  • Page 33 Appendix B: Optional Equipment and Replacement Parts ARRIS SD300/301 Access Appliance User Guide Page 26...

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Sd301

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