Arris SBG6950AC2 Quick Start Manual
Wi-fi cable modem
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Also See for SBG6950AC2:
- User manual (63 pages) ,
- Quick start manual (52 pages) ,
- User manual (64 pages)
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Summary of Contents for Arris SBG6950AC2
- Page 1 Q U IC K STA RT GUI DE Wi-Fi Cable Modem SBG6950AC2 SBG7400AC2 SBG7600AC2...
- Page 2 What’s in the Box Support Power Adapter Information Card Ethernet Cable Software License Quick Start Guide & Warranty Card SBG6950AC2 Wi-Fi Cable Modem SBG7400AC2 SBG6950AC2 SBG7600AC2 SBG7400AC2 SBG7600AC2...
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Page 3: Table Of Contents
Introduction Status Indicators Let’s Get Started Set Up Your Wi-Fi Network Connection 3.1 Download ARRIS SURFboard® Manager 3.2 Connect Using Your Mobile Device Download McAfee™ Secure Home Internet Web Manager... -
Page 4: Status Indicators
Status Indicators... - Page 5 Flash 5 GHz wireless connection is Wireless made between the Wi-Fi cable modem and your Wi-Fi device Note: Detailed LED status information is available online in the SURFboard SBG6950AC2, SBG7400AC2, & SBG7600AC2 User Guide at the ARRIS Support website, www.arris.com/selfhelp.
- Page 6 Note: For Internet connections, you need a cable service connection with a cable Internet Service Provider. The SBG6950AC2, SBG7400AC2, and SBG7600AC2 will not work with DSL or satellite Internet service.
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Page 7: Let's Get Started
Let’s Get Started... - Page 8 Connect the coaxial cable (not included) from the cable wall outlet or RF splitter to the Cable connector on the rear of your Wi-Fi cable modem. Tighten the connector by hand.
- Page 9 Connect the Ethernet cable to any Ethernet port on the rear of your Wi-Fi cable modem and the Ethernet port on your PC or laptop.
- Page 10 Connect the power adapter to the Power port on the rear of your Wi-Fi cable modem, then plug it into an electrical wall outlet that is not controlled by a wall switch. Your Wi-Fi cable modem will automatically power ON when the power adapter is connected.
- Page 11 Check the front panel LEDs on your Wi-Fi cable modem. After a brief pause, the first three LEDs should light up SOLID blue. Power Send/Receive Online 2.4 GHz Wireless 5 GHz Wireless The 2.4 GHz and 5 GHz Wireless LEDs will light up SOLID when Wi-Fi connectivity is available and ready.
- Page 12 Note: For Comcast subscribers, please visit xfinity.com/activate before calling Comcast or ARRIS. If there is an issue with the activation, please call Comcast: 1-800-Xfinity (1-800-934-6489). Make sure you have your Comcast XFINITY account number, account phone number, and login information...
- Page 13 Verify Wi-Fi cable modem connectivity by accessing the Internet on your connected PC or laptop. Visit any public webpage such as www.surfboard.com. If the website fails to open, please contact your service provider to set up your Internet service or activate your Wi-Fi cable modem.
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Page 14: Set Up Your Wi-Fi Network Connection
Set Up Your Wi-Fi Network Connection Choose one of the following options: ® 3.1 Download ARRIS SURFboard Manager 3.2 Connect using your mobile device... - Page 15 Download ARRIS SURFboard® Manager Mobile App Download the iOS or Android version of the ARRIS SURFboard Manager Mobile App for your iOS or Android mobile device to set up your Wi-Fi home or small business network connection.
- Page 16 ARRIS SURFboard Manager mobile app (see page 17) or the Web Manager for your SBG6950AC2, SBG7400AC2, or SBG7600AC2 (see page 26) to set the same network name and password, if you are replacing the router or Wi-Fi cable modem in an existing Wi-Fi network.
- Page 17 Apple App Store or Google Play Store. Scan the QR code to download the mobile app on your iOS or Android mobile device: Open the ARRIS SURFboard Manager mobile app and follow the prompts to configure your SBG6950AC2, SBG7400AC2, or SBG7600AC2.
- Page 18 Connect using your mobile device Some of the selections used in this procedure may vary slightly depending on your mobile device and operating system. Please make sure to select the most applicable selections on your mobile device.
- Page 19 Access the Settings screen on your mobile device and then select: Wi-Fi, Wireless, or Connections. Check that Wi-Fi or Wireless is set to ON. For iOS devices, you may have to enter a password and then select JOIN.
- Page 20 Select the SBG6950AC2, SBG7400AC2, or SBG7600AC2 Wi-Fi network from the list of available Wi-Fi networks.
- Page 21 Enter your Wi-Fi network password in the Password field and select Join or Connect. This is the password that you set up during the Wi-Fi cable modem activation.
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Page 22: Download Mcafee™ Secure Home Internet
Download McAfee™ Secure Home Internet... - Page 23 Get protection in just a few steps. McAfee Secure Home Download the Internet mobile app from the Apple App Store or Google Play Store Sign up through the mobile app Follow the step-by-step instructions in the mobile app to set up your Wi-Fi home network McAfee LiveSafe for 90 days free PLUS...
- Page 24 Download the McAfee Secure Home Internet mobile app from the Apple App Store or Google Play Store. Scan the QR code to download the mobile app on your iOS or Android mobile device: McAfee For more information, the Secure Home Internet User Guide is available online.
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Page 25: Web Manager
Web Manager... - Page 26 Manage your SBG6950AC2, SBG7400AC2, or SBG7600AC2 using the Wi-Fi cable modem Web Manager. Open a web browser (e.g., Internet Explorer, Google Chrome, etc.) on your connected computer or laptop 192.168.0.1 and then type in the address bar. The default login is case-sensitive:...
- Page 27 Wi-Fi network name or create a new network name to help you to easily identify your Wi-Fi home network. For additional assistance with your Wi-Fi cable modem, ARRIS is available to help. Choose one of the following: • www.arris.com/selfhelp Visit for Self Help, FAQs, Product Manuals, Live Chat, and Email support.
- Page 28 ARRIS, SURFboard, and the ARRIS logo are all trademarks or registered trademarks of ARRIS Enterprises, LLC. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks or the names of their products. ARRIS disclaims proprietary interest in the marks and names of others.
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