ADTRAN Total Access 362R Installation And Maintenance Manual
Single family unit with rf return
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- Page 1 Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide Document Number: 61187715G1-5B January 2011...
- Page 2 Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide Trademarks Any brand names and product names included in this document are trademarks, registered trademarks, or trade names of their respective holders. To the Holder of this Document ® The contents of this document are current as of the date of publication. ADTRAN reserves the right to change the contents without prior notice. In no event will ADTRAN be liable for any special, incidental, or consequential damages or for commercial losses even if ADTRAN has been advised thereof as a result of issue of this document. About this Document This document supports Total Access 5000 System Release 5.5. This document provides instructions for the installation and maintenance of the Total Access 362R Single Family Unit with RF Return. The intended audience for this information is the craftperson responsible for the installation and maintenance of the equipment. These instruc‐ tions assume familiarity with the intended use of the equipment, basic required installation skills, and knowledge of local and accepted safety practices. Additionally, this document provides provisioning information specific to the User Interface of the Single Family Unit with RF Return. The intended audience for this information is ...
- Page 3 Revision History Revision Date Description August 2010 Initial release. this release supports Total Access 5000 System Release 5.5. January 2011 Added Optical Wavelength and Output Power to the Specifica‐ tions Table. Conventions The following typographical conventions are used in this document: This font indicates a cross‐reference link. This font indicates screen menus, fields, and parameters. HIS FONT indicates keyboard keys (E NTER , E , A ). Keys that are to be pressed simulta‐ neously are shown with a plus sign (A indicates that the A key and key should be pressed at the same time). This font indicates references to other documentation and is also used for emphasis. This font indicates on‐screen messages and prompts. This font indicates text to be typed exactly as shown. This font indicates silk‐screen labels or other system label items. This font is used for strong emphasis. 61187715G1-5B...
- Page 4 Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide Hazard Classifications The following hazard classifications are used in this document: DANGER DANGER indicates a hazard with a high level of risk which, if not avoided, will result in death or serious injury. WARNING WARNING indicates a hazard with a medium level of risk which, if not avoided, could result in death or serious injury. CAUTION CAUTION indicates a hazard with a low level of risk which, if not avoided, could result in minor or moderate injury. CAUTION can also be used to alert against unsafe practices associated with events that could lead to personal injury. NOTICE Notice call‐outs indicate a potentially hazardous situation not related to personal injury, such as messages related to property damage only. NOTE Notes inform the user of additional, but essential, information or features. 61187715G1-5B...
- Page 5 Icons The following icons are used throughout the ADTRAN document suite: jobAid installation guide deployment guide application guide reference guide diagnostic guide compliance engineering guide release notes upgrade guide user guide Training ADTRAN offers training courses on our products. These courses include overviews on product features and functions while covering applications of ADTRAN product lines. ADTRAN provides a variety of training options, including customized training and courses taught at our facilities or at customer sites. For inquiries concerning training, contact ADTRAN: Training Phone: 800‐615‐1176, ext. 6303 Training Fax: 256‐963‐6217 Training Email:training@adtran.com 61187715G1-5B...
- Page 6 Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide 61187715G1-5B...
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Page 7: Table Of Contents
Contents Scope of this Guide ..........1 In this Guide . - Page 8 ADTRAN Technical Support........
- Page 9 Total Access 362R SFU ONT ........
- Page 10 Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide TablesList of Tables Tables Table 1. Topic List ............1 Table 2.
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Page 11: Scope Of This Guide
Total Access 362R Single Family Unit with RF Return Scope of this Guide This document supports Total Access 5000 System Release 5.5. This document provides instructions for the installation and maintenance of the Total Access 362R Single Family Unit with RF Return, including LED descriptions, regulatory information, and troubleshooting procedures. In this Guide This guide contains the topics listed in Table 1. Table 1. Topic List Topic See Page Description Safety and Regulatory Compliance Components and Interfaces Installation Commissioning and Testing Troubleshooting Maintenance Specifications 61187715G1-5B... -
Page 12: Related Documentation
Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide Related Documentation Refer to Table 2 for additional, detailed information concerning the SFU ONT. Table 2. Related Documentation Title Part Number Component‐level Documentation Total Access 362R Single Family Unit with RF Return Safety and Regulatory 6128715G1‐17 Compliance Notice Total Access 362R Single Family Unit with RF Return Job Aid 61287715G1‐22 Total Access 5000 GPON 2.5G 2‐Port Access Module Installation and Maintenance 61187500E1‐5 Guide Total Access 5000 GPON OLT 2X SFP Access Module Installation and Mainte‐ 61187501G1‐5 nance Guide Total Access 5000 System‐level Documentation Total Access 5000 Fiber to the Premises Deployment Guide 65K55FTTPDG‐50 Total Access 5000 BBDLC Deployment Guide 65K510DEP02‐1... -
Page 13: Description
RF Video Connection Hinge Fiber Drop Cable Power Supply Surface Customer Cable and Mounting Grommets Ground Wire Hole Figure 1. Total Access 362R SFU ONT GPON Technology GPON technology provides a consistent and common approach to advancing the public communications network using: • Traditional telephone services [Plain Old Telephone Service (POTS)] • High speed data services • RF Video services The GPON network consists of an Optical Line Terminal (OLT) located at the central office and an Optical Network Terminal (ONT) located at the customer premises. Between them lies the Optical Distribution Network (ODN), consisting of fibers and passive splitters or couplers. A splitter is a device that divides an optical signal into two or more signals. It can also reassemble signals from multiple signal sources into one signal. The GPON technology is based on Passive Optical Network (PON) technology. ... -
Page 14: Features
Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide office and the customer premises are replaced by passive components that guide traffic based on splitting optical wavelengths to end points along the way. These passive components, such as splitters and coupler devices, work by passing or restricting light and do not require power to transmit data. In a PON, a single fiber can be run from the serving exchange out to a subdivision or office park. Then, individual fiber strands can be run to each building. Also, serving equipment can be split from the main fiber using passive splitters/couplers. This allows one fiber cable from the exchange to the customer to be shared by many customers. This dramatically lowers the overall costs of deployment for Fiber To The Premises (FTTP) applications. In this type of network, the subscriber’s voice, video, and data devices are connected to the GPON via the ONT. The ONT translates IP data and analog voice into GPON Encapsulated Method (GEM) frames and combines/splits the signal with analog and/or digital video to and from the OLT. The signal is split/combined at the OLT similar to the ONT. GEM is based on the SONET/SDH Generic Framing Procedure (GFP) for handling time division multiple access (TDMA), ATM and Ethernet based traffic without additional encap‐ sulation protocols. Signal transmission from ONTs to the OLT use a type of TDMA. TDMA is a technique used to frame channels of data. In this technique, data communication sessions originating from multiple points are transmitted in turn. Each data communication session is assigned a time slot in the TDMA frame and transmits (or accesses that time slot) only at that time. To allow for the transmission of downstream and upstream traffic on a single fiber, different wavelengths are used for both directions. Downstream traffic uses 1490 nm while upstream traffic uses 1310 nm. For return of RF TV distribution, a second downstream wavelength of 1550 nm is used. RF uses 1610 nm for the upstream return path. Downstream data is broadcast from the OLT to all ONTs. Each ONT processes the data destined to it by matching the address at the protocol transmission unit header. The downstream PON signal is broadcast to up to 32 ONTs with a data rate of 2.5 Gbps for voice ... -
Page 15: Modules And Housings
Description Modules and Housings This manual covers the following electronic modules and housings: Table 3. 362R Modules and Housings Total Access 362R Modules Description 1187715G1 Total Access 362R SFU Electronics Module 1187770G1 Total Access ONT Splice Housing 1187771G1 Total Access ONT with OptiTap Housing NOTE The Total Access 362R SFU ONT is only intended to be used with the Corning Systems Model FNI‐NG series outdoor NID housing. 61187715G1-5B... -
Page 16: Safety And Regulatory Compliance
Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide Safety and Regulatory Compliance CAUTION C A U T I O N C A U T I O N ! SUBJECT TO ELECTROSTATIC DAMAGE OR DECREASE IN RELIABILITY. - Page 17 • This equipment must be connected to a known, reliable earth ground at all times during installation and service. Refer to the National Electrical Code (NEC) and state/local codes for details on grounding requirements. A 6 AWG copper ground conductor shall be used to connect the equipment to earth ground. NOTE • The main feed is optical and therefore not classified as any type of port as defined in Appendix B of GR‐1089‐CORE, Issue 5. • The Total Access 362R SFU ONT Chassis frame ground terminal must be connected to an earth ground to ensure the ONT SFU is properly grounded. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by ADTRAN could void the user’s authority to operate this equipment. 61187715G1-5B...
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Page 18: Components And Interfaces
Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide Components and Interfaces The ONT consists of the following components and interfaces: • Mechanical Components • Electronics Module • Circuit Board Mechanical Components The ONT is designed for outdoor applications. The Corning Systems Model FNI‐NG series outdoor NID housing is intended as a demarcation point between the Telco and a subscriber’s wiring and house fiber‐to‐the‐home (FTTH) electronics. Outer Enclosure The Outer Enclosure provides both environmental control (weatherproofing) and access control. Outer Enclosure Security Locking Feature The enclosure is intended for use on the outside of a building and is designed to meet US environmental requirements. The unit is weather hardened and is able to withstand 70 m.p.h. wind driven rain, high temperature, cold temperature, drop tests and all other GR‐49, ... -
Page 19: Figure 2. Security Features
Components and Interfaces Snap Door Retainer 5/32” Hex-Head Tamper-proof fastner 3/32” Flat-Head Screw Padlock Point Figure 2. Security Features 61187715G1-5B... -
Page 20: Outer Enclosure W/Cover Removed
Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide Outer Enclosure w/cover Removed The Outer Enclosure base (refer to Figure 3) contains cable entry points for power, ground, Telco incoming cabling, and cabling to the customer premises . Each cable entry has grommets to provide environmental protection. The cable entries also support strain relief with Tie‐ wraps. Splice Housing OptiTap Housing Grommet Grommet (Telco Cable Entry) (Cable to Customer) Figure 3. Enclosure with Cover and Electronics Module Removed... -
Page 21: Electronics Module
POTS 2 POTS 1 Point POTS 2 ETH 1 ETH 2 TOTAL ACCESS 362R 1187715G1 TELEPHONE TROUBLESHOOTING 1. Identify the bad line. 2. Disconnect the plug from the appropriate POTS jack and plug any working telephone into that jack. If the telephone works, there is a problem inside the house. -
Page 22: Circuit Board
Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide Circuit Board WARNING Do Not open the Electronics Module or attempt to remove the Circuit Board from the Electronics Module. The Electronics Module contains a single circuit board that provides the following functions: • Data Processing • Voice Processing • Alarm Reporting Data Processing The following data processing functions are performed: • Traffic management (priority queuing, scheduling, policing and traffic shaping) • Up to 16 VLANs • IGMP Snooping • QoS with four traffic classes per IEEE 802.1p • Full IEEE 802.1Q VLAN ID processing per port • 64 byte to 1600 byte packet sizes Voice Processing The POTS Voice Processing feature set is listed below:... -
Page 23: Alarm Reporting
Components and Interfaces Alarm Reporting The circuit board provides alarm reporting for the Uninterruptible Power Supply (UPS). The following alarms are supported: • Low Battery • Battery Missing • Replace Battery • On Battery ONT Interfaces The ONT supports the following interfaces: • GPON • 10/100/1000 Ethernet Interfaces • POTS Interface • RF TV • Power GPON Interface The GPON interface consists of a diplexer device for optical to electrical conversion. It supports 1.25 Gbps upstream and 2.5 Gbps downstream GPON applications per ITU‐T G.984.2. The diplexer transceiver is a physical device that connects the SFU to the passive optical network. The transceiver consists of both a transmitter and receiver, and provides the following: • Full ITU‐T G.984 compliance • Downstream traffic (1490 nm) • Upstream traffic (1310 nm) Ethernet Interface The ONT supports data services through two 10/100/1000 Base‐T Ethernet interfaces via the ... -
Page 24: Rf Interface
Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide • 30 mA loop current • Integrated GR‐909 testing RF Interface The ONT includes an analog video transmitter that provides a CATV interface over a standard F‐Type connector. The RF interface capabilities are listed below: • Frequency Range of 54 ‐ 870 MHz • 136 channels • Support for both Analog and Digital CATV channels UPS Power Supply The power feed is 12 VDC. The ONT uses an uninterruptible power supply (UPS). An UPS (see Figure 5) is a battery backup system designed to continue providing power when the primary power source is lost. When the UPS senses a loss of power from the primary source, the backup battery is activated to provide power for a short period of time. 85V AC- Power Converter 264V AC... -
Page 25: Installation
HANDLING PRECAUTIONS REQUIRED. Electrostatic Discharge (ESD) can damage electronic components. When handling modules, wear an antistatic discharge wrist strap to prevent damage to electronic components. Place modules in antistatic packing material when transporting or storing. When working on modules, always place them on an approved antistatic mat that is electrically grounded. After unpacking the ONT, inspect it for damage. Before planning the installation of the ONT, the technician should do the following to verify component integrity. 1. Unpack both the ONT and power supply (packed separately) to ensure the units are vis‐ ibly intact and are not missing any components. 2. Examine the ONT enclosure, fiber management guide, associated terminals, weather resistant grommets, fiber connector, telephone and Ethernet ports for usability. 3. Examine the power supply to ensure that the UPS, battery and power cord are present and sound. If damage has occurred, file a claim with the carrier then contact ADTRAN Customer Service. Refer to “Appendix A, Warranty and Customer Support” for further information. If possible, keep the original shipping container for returning the ONT for repair or for verification of shipping damage. Shipping Contents The contents include the following items: • Total Access 362R Electronics Module • Total Access 362R Single Family Unit with RF Return Job Aid (P/N 61187715G1‐22) • Total Access 362R Single Family Unit with RF Return Safety and Regulatory Notice (P/N 61187715G1‐17) Required Tools Standard technician tools are used for a ONT installation (for example, drill, drill bits, side cutters, screwdrivers, nut drivers, hex wrenches, wire strippers, etc.). Specifically, the following tools are required for the installation of the ONT: • Carpenter’s level •... -
Page 26: Necessary Supplies
Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide • 5/32” hex tamper‐proof bit • 216‐Type can wrench • Fiber splicing tools • RJ‐45/RJ‐11connector crimper • Two RJ‐45 plugs • Two RJ‐11 plugs (when not using Two‐screw Terminal Bridges) • A telephony/data communication test set • PON power meter preferably with wave length filtering • Fiberscope or videoscope • Optical Time Domain Reflector meter calibrated for 1310 and 1490 nm output • Composite fiber cable for non‐connectorized installation • ONT mounting hardware • Silicone sealant (and application material, i.e., cotton swabs) • Bonding clamp for grounding and securing the composite cable on non‐connectorized ... -
Page 27: Instructions For Installing The Sfu Ont
Installation Instructions for Installing the SFU ONT A typical ONT installation with UPS is shown in Figure 6. Customer provided premises wiring including CAT5 or higher Ethernet cable and POTS twisted pair to be terminated in the ONT by technician Communications Distribution Panel UPS with battery backup installed by technician Riser conduit for fiber drop cable GFI/non-GFI outlet - highly... -
Page 28: Determining Ont Enclosure Location
Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide CAUTION • This equipment must be connected to a known, reliable earth ground at all times during installation and service. Refer to the National Electrical Code (NEC) and state/local codes for details on grounding requirements. A 6 AWG copper ground conductor shall be used to connect the equipment to earth ground. • This equipment must be serviced by authorized service personnel only. All repair procedures are detailed to allow sub‐assembly level repairs ONLY. Authorized service personnel should not attempt component level repairs or circuit modifications to the printed circuit board. Improper repairs can create a safety hazard. Determining ONT Enclosure Location The SFU ONT can be mounted outdoors or indoors. In either case, use the requirements below when mounting the SFU ONT: • Proper airflow in and around the equipment must be maintained at its final mounted location. Siding and other building material should not be installed around the outside of the enclosure to prevent excessive heat buildup and ultimate product failure. • The unit should be mounted within proximity of the AC electrical power meter where the Multi‐Ground Neutral (MGN) is easily accessible. • The unit should be mounted away from down spouts, permanent water sprinklers, or other water sources. ... -
Page 29: Accessing The Inner Electronics Module
ETH 1 ETH 0/1 ETH 2 ETH 1 ETH 2 ETH 0/2 TOTAL ACCESS 365 ONT TOTAL ACCESS 362R Outer 1287715G1 1187715G1 Security TELEPHONE TROUBLESHOOTING 1. Identify the bad line. 2. Disconnect the plug from the appropriate POTS jack and plug Screw any working telephone into that jack. -
Page 30: Mounting The Enclosure
Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide Mounting the Enclosure Use a maximum of a #10 screw to fit properly in the diameter of the mounting holes (see Figure 8). Make sure to leave a minimum clearance of 2 inches (50 mm) from the hinges for opening the door. Complete the following steps to mount the enclosure: 1. Using the enclosure as a template and a carpenter’s level, mark the locations for the two mounting holes on the mounting surface. (For an indoor mount, prepare the mounting surface by attaching a 3/4 inch (19 mm) plywood board to the wall studs. This provides long‐term stability for the SFU ONT.) 2. Pre‐drill the marked locations and install fasteners or anchors appropriate to the mounting surface and the weight of the ONT (each anchor rated to 15 lbs minimum, or 6.8 kg) and the weight of the SFU ONT (approximately 3.8 pounds, or 1.7 kg). 3. Mount the ONT to the side of the subscriber premises. Surface Mounting Holes Surface Mounting Holes OptiTap Housing Splice Housing Figure 8. -
Page 31: Wire Routes
Installation Wire Routes Figure 9 displays the various wire routing and drops for each housing. OptiTap Housing Splice Housing Video/POTS Drop Fiber Drop and Power Drop Ground Drop (see callout) (see callout) Power Fiber Drop Note: Fiber, Ground/Power and Ground Drop Video/Pots Drops are the same for each housing. Drop Callout Figure 9. -
Page 32: Fiber Drop Cable Route
Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide Fiber Drop Cable Route WARNING Do not look into the ends of optical fibers. Exposure to invisible LASER radiation may cause serious retinal damage or even blindness. Verify the optical source is disabled through the use of an optical power meter before handling optical fibers. CAUTION Use caution when routing wires and cables. Avoid severe bending and routing over sharp edges. Use grommet material when possible to avoid wear on cable insulation. The Outer Enclosure offers several alternatives for Fiber installation. These include: • Corning Optitap connection (refer to Figure 10) • Pre‐terminated Drop cable • Drop cable and Field splice or Field termination Protective OptiTap Connector Protective Cover with Lanyard Figure 10. -
Page 33: Figure 11. Bulk Head Adapter
Installation NOTE When the OptiTap connector is not installed, replace the protective end caps to help keep the optics clean. For the Splice Housing (1187770G1) the Fiber may be routed through a riser conduit. It can then be terminated at the bulk head adapter as shown below. Figure 11. Bulk Head Adapter NOTE The connector termination type is SC/APC (Green). In all cases route a tie‐wrap through the cut‐outs at the bottom of the ONT to secure the fiber to the Outer Enclosure. 61187715G1-5B... -
Page 34: Grounding The Buried Fiber
Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide Grounding the Buried Fiber The buried fiber drop cable to the subscriber premises used in this application can be one of the following: • Non‐armored: the non‐armored fiber drop cable has a metal strand for locating purposes. Skip this procedure if the fiber drop is non‐armored. • Armored drop: when the fiber drop cable is armored, grounding of the cable sheath is required at the ONT. A UL Listed ground shield connector is used to ground the armored fiber. If the fiber drop is armored, complete the following steps to ground the fiber: 1. Install the ground shield connector assembly on the fiber drop cable. 2. Place black electrical tape tightly around the connections to prevent water intrusion and corrosion. 3. Attach a ground strap to the ground termination lug. Ground Wire Connection WARNING Extreme care must be taken when attaching the ground connectors to the utility (earth) ground rod. If the ground is interrupted or disturbed in any way, an unsafe condition will exist. Refer to the National Electrical Code (NEC) and state/local codes for details on grounding requirements. -
Page 35: Figure 13. Ont Ground Connection
Installation Splice Housing OptiTap Housing Figure 13. ONT Ground Connection 5. Route the 6 AWG ground wire 12” below finished grade by the shortest and most direct route to the AC power ground system (MGN) of the customer premises free of any sharp bends. (See the “Alternative Grounding Method” on the following page if MGN is not available). 6. Attach the 6 AWG ground wire to the side of the subscriber premises with stainless steel half moon clamps or tie‐wrap the ground to the riser conduit of the buried fiber cable drop. When using tie‐wraps wait until the Local Power Source (LPS) wire run has been installed and tie‐wrap both the 6 AWG ground wire and the LPS wire run to the riser conduit of the Buried Fiber drop. 7. Clean the MGN connector with emery cloth to insure a stable connection. 8. Coat the connection with a metal corrosion preventative. 9. Connect the ground wire to the ground lug and tighten. 10. Attach a Warning Ground Tag to this grounding connection. 61187715G1-5B... -
Page 36: Alternative Grounding Method
Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide Alternative Grounding Method This section describes an alternative grounding method if MGN is not available. Article 800‐11c of the National Electrical Code (NEC) states for the purpose of grounding the point of entry for communications wiring and cables should be within 20 feet of the electrical service entry point. Where this is impractical, a separate grounding electrode should be installed in compliance with Article 800‐40‐(b)(3) and bonded in compliance with Article 800‐ 40(c) and (d). Briefly stated: • A copper clad steel ground rod should be driven into the earth at least 8 feet deep. • An Earth Resistance Megger Test Set is utilized to determine the resistance of the earth electrode. The NEC requires this ground rod conduction to earth to be no more than 25 ohms of resistance. If 25 ohms cannot be achieved with a single electrode (ground rod), a secondary electrode must be used and bonded to the primary electrode using a 6 AWG copper ground wire. • The secondary electrode must be spaced at least 8 feet from the primary electrode. • The 6 AWG ground wire should be connected to the ground rod with a UL Listed ground clamp. Local Power Source Wire Run WARNING • Before making any power connections to this equipment, verify the power... -
Page 37: Sfu Ont Power/Alarm Connector
Installation SFU ONT Power/Alarm Connector The SFU ONT is provided with a 7‐pin Euro‐style connector (see Figure 14). Pin 1 Low Battery Battery Missing Pin 7 Replace Battery On Battery Signal Return 12V Return +12VDC Power/Alarm UPS Power Connector Connector (Note: Refer to the sticker on the bottom of the Power/Alarm Connector if needed) Figure 14. -
Page 38: Figure 15. Power/Alarm Connector
Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide Back of Electronics Module Euro-Connector Figure 15. Power/Alarm Connector 2. Remove the rubber grommet from the housing and route the wires through the rubber grommet (see Figure 16). Figure 16. Power/Alarm Wire Routing 3. To terminate the 2 Power leads and, and if needed, the 5 alarm status leads, cut wire to length and strip the insulation back 1/4 inch. 4. Loosen each retaining screw on the Power/Alarm Connector and insert the wire into the appropriate slot (see Figure 14 on page 27 and Table 4 on page 27). 61187715G1-5B... -
Page 39: Figure 17. Euro Connector Installed
Installation 5. Tighten the retaining screws. 6. Reinstall the Power/Alarm Connector in the Electronics Module. Back of Electronics Module Power/Alarm Connector Tie Wrap wires as shown Note: Even though there are brackets to position the Euro-Connector wires, we recommend not using them. Use of these brackets can “bind” the wires Rubber Grommet when the Electronics Module is closed. -
Page 40: Installation Of The Power Supply
Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide Installation of the Power Supply WARNING • Before making any power connections to this equipment, verify the power is off (fuse removed/breaker tripped). • This equipment should only be operated from the type of certified/listed power supply supplied by the manufacturer with the equipment To install the uninterruptible power supply (UPS) complete the following steps: 1. Select a location for the UPS. When making this determination, consider the following: • This unit is not appropriate for outdoor placement. • Place the UPS in a safe area, free of excessive dust, and with adequate airflow. • Refer to UPS technical specifications table for details on temperature and humidity requirements. Do not operate outside these specified limits. 2. Use the template enclosed with the unit to mark the installation location. 3. Remove the battery cover from the UPS unit and remove the strap from the battery holding it to the shelf of the unit. 4. Disconnect the battery cable at the battery terminals if already connected to the battery. -
Page 41: Table 5. Ups Pin-Out Connection
Installation CAUTION Wiring the UPS incorrectly can cause damage to the unit. Use caution when connecting the wiring. Table 5. UPS Pin-Out Connection Pin-Out Pin-Out Description Power/Alarm LOW BAT BAT MIS REP BAT ON BAT SIG RTN 12 V RTN +12 VDC 9. Plug the UPS power cord into the utility power cord inlet on the UPS. 10. Plug the UPS power cord into the wall outlet. (The UPS battery charges when it is connected to the utility power. The battery charges fully during the first 18 hours of normal operation. Do not expect full battery run capability during this initial charge period.) 11. Verify indicator lights are in agreement with manufacturer specifications and the unit is functioning. 61187715G1-5B... -
Page 42: Sc/Apc Fiber Drop Cable Installation
Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide SC/APC Fiber Drop Cable Installation A fiber connection is required between the inner ONT enclosure and the fiber termination point in the Outer Enclosure. This may be achieved by using the provided fiber patch cord. To install the fiber connection, perform the following steps: Remove the dust cover from one end of the fiber patch cord and attach it to the incoming fiber drop cable at the SC/APC bulk head (see Figure 19). 1. Connect the fiber cable coming into the Splice Housing to the SC/APC Connector. 2. Route the fiber patch cord from the SC/APC connector to the connection on the bottom of the Electronics Module as shown in Figure 19. Ensure that this cable is not pinched when the Electronics Module is closed. 3. Close the Electronics Module and secure by tightening the “Inner Security Screw” (see Figure 7 on page 19). SC/APC Connector on SC/APC Connector in back of Electronics Module Splice Housing Bulkhead Figure 19. -
Page 43: Optitap Fiber Drop Cable Installation
Installation OptiTap Fiber Drop Cable Installation To install the OptiTap connector, complete the following steps: 1. Unscrew the Cover w/Lanyard on the bottom of the OptiTap connector. Retain the Cover w/Lanyard so it can be used to protect the optics when the optical cable is disconnected 2. Connect the OptiTap connector to the housing as shown in Figure 20. 3. Route the fiber patch cable from the OptiTap connector to the connection on the bottom of the Electronics Module as shown in Figure 20. 4. Connect the fiber optic cable to the bottom of the OptiTap connector. 5. Provide a service wire loop if required. Fiber Patch Cable Fiber Optic Cable Cover w/Lanyard Figure 20. OptiTap Installation CAUTION Position the fiber patch cable so that it does not become crimped or pinched when the Electronics Module is closed. 61187715G1-5B... -
Page 44: Figure 21. Wire Routing
Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide 6. Before closing the Electronics Module, route all wires as shown in Figure 21. NOTE When the wires are routed correctly, the Electronics Module will close and be nearly flush with the housing. Some “slight spring” with the Electronics Module is acceptable. However, it is critical that the fiber optic cable be free from crimping or sharp bends. Note: Do not tie wrap the optical cable. Simply route it as shown. Cover w/Lanyard Figure 21. Wire Routing 7. While closing the Electronics Module, ensure that none of the wires are pinched. -
Page 45: Subscriber Connections
Ethernet ETH 0/1 ETH 0/2 ETH 1 ETH 2 Connections TOTAL ACCESS 362R 1187715G1 TELEPHONE TROUBLESHOOTING 1. Identify the bad line. 2. Disconnect the plug from the appropriate POTS jack and plug any working telephone into that jack. If the telephone works, there is a problem inside the house. -
Page 46: Ethernet Connection
Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide Ethernet Connection When supporting up to two Gigabit operation (10/100/1000) use a CAT‐5 rated cable. To connect Ethernet, complete the following steps: 1. Route the Subscriber Ethernet wires through the cable entry on the bottom of the enclo‐ sure. A tie wrap point is provided for wire management (see Figure 22 on page 35). 2. Strip back the jacket of the subscriber Ethernet cable and connect the 4 pair twisted wires to the RJ‐45 Plug using a RJ‐45 crimper. There are two RJ‐45 jack holders molded into the enclosure (see Figure 22 on page 35). Refer to Table 6 for a list of Ethernet Cable Pin‐Outs. Table 6. Ethernet Cable Pin-Outs Ethernet RJ-45 Pin-out Name Description Color Code TRD0+ Transmit/Receive Positive White/Orange TRD0‐ Transmit/Receive Negative... -
Page 47: Rf Connection
Ethernet ETH 0/1 ETH 0/2 ETH 1 ETH 2 Connections TOTAL ACCESS 362R 1187715G1 TELEPHONE TROUBLESHOOTING 1. Identify the bad line. 2. Disconnect the plug from the appropriate POTS jack and plug any working telephone into that jack. If the telephone works, there is a problem inside the house. -
Page 48: Commissioning And Testing
Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide Commissioning and Testing This section provides detailed information on the following: • “Turn‐Up” (see below) • Additional tests: Depending on the local service provider’s requirements the technician may be required to perform additional tests beyond the ONT on the Customer Premises Equipment (CPE) wiring and/or equipment. If this is the case, a GPON power meter may be used to test the upstream and downstream signal types for voice, data and video • “Secure the Unit” on page 39 • “Test for POTS Line Faults” on page 39 • “Provision Ethernet Interface at OLT” on page 40 Turn-Up Initial turn‐up of the ONT involves applying power and observing LEDs for status infor‐ mation. To complete the turn‐up of the ONT, complete the following steps: 1. Plug the green UPS connector into the male connector of the UPS. 2. Check to ensure the AC, output, and battery LEDs are green and functioning. The UPS is ... -
Page 49: Front Panel Leds
Commissioning and Testing Front Panel LEDs The ONT provides front panel LEDs to display status information. The ONT LEDs and status descriptions are shown in Table 7. Table 7. Front Panel LEDs Label Status Description No power Green Power is ON Network Green OLT has activated the ONT Status Yellow OLT is discovering and ranging the ONT The OLT has shut down ONT POTS 1 and 2 Fiber is disconnected, or GPON interface is down Green At least one port is Off Hook Green Flashing At least one port is Ringing ETH 1 and 2 Links down: no activity or Administratively Shut Down Green 10/100/1000 Link is up... -
Page 50: Provision Ethernet Interface At Olt
Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide Provision Ethernet Interface at OLT Provision and unlock the Ethernet port to be used at the OLT. For the provisioned Ethernet link, use external equipment (for example, a laptop computer) to verify the Ethernet link is active. NOTE Refer to the Total Access 5000 GPON 2.5G 2‐Port Access Module Installation and Maintenance Guide (P/N 61187500E1‐5) or the Total Access 5000 GPON 2X SFP Installation and Maintenance Guide (61187501G1‐5) for details on provisioning the ONT. Troubleshooting Two principles should be kept in mind when troubleshooting an ONT unit: • Because voice and data signals originate at the OLT equipment, a failure of all services normally indicates the problem is before the ONT. A failure at the OLT equipment normally results in a loss of service to multiple customers. • The OLT has diagnostic testing procedures that can monitor the status of every ONT in the system, which very often can direct you to the root cause of the trouble. NOTE If the home telephone wires are connected to the Two‐screw Terminal Bridge, then the RJ‐11 jack serves as a test access point. In this configuration, inserting a telephone cable into the RJ‐11 jack will disconnect the ONT from home wiring and connect the ONT to the inserted cable instead. This allows the home owner or service provider to diagnose ONT or home wiring related... -
Page 51: Faults Indicated With Leds
Troubleshooting Faults Indicated with LEDs Begin troubleshooting at the ONT by checking to see if all LEDs are in their normal state, shown in Table 7 on page 39. There are separate LEDs for each Ethernet RJ‐45 jack that appear on the SFU circuit board. If the LEDs are in their normal state, refer to “LEDs in Normal State” on page 41. If the LEDs are in a fault state, refer to “LEDs in Fault State” below. LEDs in Normal State If the LEDs are in the normal state but you are still having problems, complete the following troubleshooting steps: 1. If the trouble is of a random or intermittent nature, check for loose or broken connections at the common mounting platform. 2. If the trouble is solid, remove the Customer Provided Equipment (CPE) wiring and complete the following tests: • POTS tests described in “Test for POTS Line Faults” on page 39. • Ethernet tests described in “Provision Ethernet Interface at OLT” on page 40. Verify the OLT can run and pass the loop‐back tests for the Ethernet port. If the above tests are successful, the indication of the trouble is directed back toward the CPE wiring/equipment. LEDs in Fault State Descriptions of each LED are listed in Table 7 on page 39 with possible causes for fault LED conditions. A flow chart for troubleshooting the problem for each fault condition is provided ... -
Page 52: Ups Power Leds
Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide UPS Power LEDs Power A UPS LED that is off indicates there is no power. Refer to Table 8 to determine if a problem exists. Table 8. Power LEDs Label Status Description Green UPS is on AC Yellow UPS is on Battery Output No power Green UPS is providing DC to ONT Battery Battery is OK Battery is not connected or is bad 61187715G1-5B... -
Page 53: Network Status Led Off
Troubleshooting Network Status LED Off Network Status LED Off indicates no laser detected, or the ONT has been administratively shut down. This can be caused by one of the following conditions: • Failure at the OLT • Failure between the OLT and the ONT before the drop wire optical connector • Drop wire optical connector • Malfunction of LED at ONT. Use the flowchart in Figure 24 on page 43 to determine the cause and correct the problem. Network LED is Red Check reflective Is there Work with power with PON a failure at OLT admin power meter the OLT? to resolve Is power Replace ONT Network LED solid green... -
Page 54: Pots Troubleshooting
Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide POTS Troubleshooting When the POTS LED is red, the port is in a fault condition. To correct the problem, do the following: • Contact the OLT administrator and ensure the port is provisioned and working. If the port is provisioned and working, proceed to the next step. • Disconnect the CPE wiring and wait 30 seconds. If the LED turns off, the trouble is a short in the housing wiring. If the LED remains Red, the unit is probably bad. ODN Interface Troubleshooting The successful use of the ODN interface connection relies on several factors being within tolerance. The components must: • Be clean and dry (refer to “Cleaning and Inspection of Components” below). • Have mechanically tight connections. • Contain the proper optical signal levels. Refer to “Signal Level Verification” on page 45. The ODN interface within the ONT at the customer premises consists of the elements depicted in Figure 25. Figure 25. ONT Fiber Connection Cleaning and Inspection of Components Because the physical size of the transmission core of the optical fiber is typically only 9 ... -
Page 55: Cleaning Suggestions
Troubleshooting Cleaning Suggestions Following is a list of suggestions for cleaning connectors, ferrules, and bulkheads: • Always maintain dust caps and dust plugs installed when connectors or adapters are not mated. Store spare dust caps in a zip‐lock bag when not in use. • Avoid allowing unmated connectors to touch surrounding unrelated surfaces and do not touch a connector or bulkhead ferrule for any reason other than while performing the cleaning process. • Use a fiberscope or videoscope to verify proper cleaning of connectors prior to mating connecting components together. • Use an appropriate quality fabric type cleaner and pure alcohol (reagent grade, 99.5% pure) when cleaning the endface of connectors. The alcohol can be applied with either laboratory grade lint‐free tissues or with pre‐moistened optical grade wipes. • Use microporous fabric spiral wrapped cleaning tips to clean bulkhead ferrules. • Do not use compressed air to clean optical bulkheads. Cleaning the Connectors To clean the connector, complete the following steps: 1. Wrap the cleaning wipe around the exposed connector endface, apply firm pressure, and twist the wipe around the ferrule back and forth in quarter to half‐turn rotations at least three times. 2. Press the endface of the ferrule directly into a clean, wet spot on the wipe and twist the ferrule while applying pressure to perform a wiping action. 3. Inspect the endface of the ferrule with either the fiberscope or videoscope. If further cleaning is warranted, use the fabric type cleaner to continue cleaning according to the cleaner instructions. Remember an angle polished connector is in use so refer to that specific section of the fabric type cleaner’s instructions. Cleaning the Bulkhead To clean the bulkhead, complete the following steps: 1. -
Page 56: Downstream Signal Level Verification
Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide Downstream Signal Level Verification A valid optical power level delivered by the OLT must be received at the drop cable point in the GPON to assure proper ONT ranging and operation. There are two optical wavelengths to consider in the downstream direction that will contribute to the absolute optical power level delivered to the ONT: 1490 nm and 1550 nm wavelengths. The 1490 nm wavelength is used for digital data. The 1550 nm wavelength is used for the video overlay. The individual optical power levels that should be present at the optical fiber that is connected to the ONT are listed in Table 9. Table 9. Downstream Power Levels Optical Wavelength Minimum Power Level 1490 nm (digital) –28 dBm 1550 nm (video) –8 dBm To verify the correct downstream optical signal levels are present: Ensure all connectors are clean and dry. Refer to “Cleaning and Inspection of Compo‐... -
Page 57: Upstream Signal Level Verification
Troubleshooting Upstream Signal Level Verification A valid optical power level delivered by the ONT must be received by the OLT on the GPON to assure proper ONT ranging and operation. The laser output of the ONT is burst mode at 1310 nm that is controlled in the upstream direction by grants given by the OLT. The individual optical power level that should be present at the optical bulkhead that is located on the ONT is listed in Table 10. Table 10. Upstream Power Levels Optical Wavelength Minimum Power Level Maximum Power Level 1310 nm 0 dBm +5 dBm 1600 to 1620 nm 1.0 dBm minimum +3 dBm To verify the correct upstream optical signal level is present, complete the following steps: Ensure all connectors are clean and dry. Refer to the “Cleaning and Inspection of Compo‐ nents” on page 44 for details. 2. Setup and calibrate an OPM or OLTS that can be placed inline on the optical fiber and is capable of performing wavelength filtering in order to obtain individual wavelength optical power level readings. 3. Connect the test equipment to the optical fiber drop cable and the optical bulkhead on the ONT using a test jumper as shown in Figure 27 on page 47. 1550 nm 1610 nm Upstream 1490 nm... -
Page 58: Ups Communication Signals
Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide UPS Communication Signals The communication signals of the UPS are isolated from the internal circuitry via open SIG RTN collector opto‐coupled transistors. The connection (Signal Return) is a common return point for all communication signals. In the typical application, the attached equipment digital ground connects to Signal Return, and pull‐up resistors turn the open collector signals into logic levels. A pinout of the communication signals is shown in Table 11. Table 11. UPS Communication Signal Descriptions Signal Description +12 VDC Vo+ (+ Voltage output) 12 V RTN Return path for +12 VDC SIGNAL RETURN Signal return ON BATTERY Low when operating from utility line... -
Page 59: Maintenance
Maintenance Maintenance The ONT does not require routine maintenance for normal operation. Do not attempt to repair the ONT in the field. Repair services are obtained by returning the defective unit to ADTRAN. Refer to “Appendix A, Warranty and Customer Support” for further information. 61187715G1-5B... -
Page 60: Specifications
Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide Specifications Specifications for the ONT are detailed in Table 12. Table 12. Specifications Specification Description Power Voltage Range: 10.5 VDC to 15 VDC Maximum Current: 1.5 Amp Optical Wavelength: 1600 to 1620 nm Optical Output Power: 1 dBm minimum Environmental Operating Temperature: –40°C to +65°C (–40°F to 149°F) Storage Temperature: –40°C to +85°C (–40°F to 185°F) Relative Humidity: 0 to 95% noncondensing within enclosure Physical Dimensions: Height: 12 inches (30.48 cm) Width: 9.75 inches (25 cm) Depth: 4 inches (10 cm) -
Page 61: Warranty And Customer Support
Appendix A Warranty and Customer Support Warranty ADTRAN will replace or repair our products within the warranty period if they do not meet their published specifications or fail while in service. Warranty information can be found at www.adtran.com/warranty. ADTRAN Customer Care From within the U.S.: 1.800.726.8663 From outside the U.S.: +1 256.963.8716 ADTRAN Sales Pricing/Availability: 1.800.827.0807 ADTRAN Technical Support ADTRAN offers Technical Support Engineering services for all of our products. These services are provided at no charge during the product warranty period. Pre‐Sales Applications/Post‐Sales Technical Assistance: 1.800.726.8663 Standard hours: Monday ‐ Friday, 7 a.m. ‐ 7 p.m. CST Emergency hours: 7 days/week, 24 hours/day Email: support@adtran.com Web: http://www.adtran.com/getsupport ADTRAN Repair/CAPS Return for Repair/Upgrade: 1.256.963.8722 Repair and Return Address Contact CAPS prior to returning equipment to ADTRAN. ADTRAN, Inc. CAPS Department 901 Explorer Boulevard Huntsville, Alabama 35806‐2807... - Page 62 Carrier Networks Division 901 Explorer Blvd. Huntsville, AL 35806 U.S.A. http://www.adtran.com ADTRAN CUSTOMER CARE From within the U.S. 1.800.726.8663 From outside the U.S. +1 256.963.8716 PRICING AND AVAILABILITY 1.800.827.0807...
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