Chapter 6 Troubleshooting - Dataman S6 User Manual

Compact usb programmer
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Status Description:
Software and/or driver did not install correctly. The software does not run correctly or at
all.
1
Troubleshooting:
Please make sure that you have "Administrator" permissions on the PC and then run the
software and driver installation again.
Status Description:
The software does not operate correctly or you suspect that something is wrong.
2
Troubleshooting:
Disconnect the programmer, restart the software and then reconnect the programmer.
Check the situation again.
Status Description:
Failure to detect the IC in the ZIF socket. Following error messages appear "Insertion
Detection Empty!", "Insertion Detection Fail!", "ID Check Fail!" or other similar error
messages.
Troubleshooting:
Check whether the IC is placed correctly in the ZIF socket? Is the direction and position
3
correct (towards the bottom of the socket, index mark pointing upwards)?
Check the IC pins are straight and free from flux, oxidization or some other residue?
If using an adapter, confirm whether it is the correct one. Is the adapter old or had a lot
of use? Adapters are consumable items and have limited life. Please purchase a new
adapter if required.
Status Description:
The software can not connect to the programmer (Message window shows "Dataman-
S6 Programmer not detected!").
Troubleshooting:
Check whether the programmer is connected using the supplied Y-type USB cable and
4
both USB connectors are plugged into the host PC.
Check whether the driver is installed correctly (Windows Device Manager).
Check whether the hosts USB Port is a USB 2.0 High Speed interface.

Chapter 6 Troubleshooting

29
Dataman-S6 - User's Manual

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