My Pci Card Doesn't Work - One Stop Systems PE3R Manual

6.2

My PCI Card Doesn't Work

Follow these simple troubleshooting steps to resolve typical 3
The following additional steps might also help when the above troubleshooting steps for fail to resolve your problem:
1. Shut down the computer followed by the OSS expansion chassis
2. Remove the PCI card displaying a problem
3. Replace the "problem card" with a simple PCI card, such as an Ethernet card that has drivers built into the operating system. (Using
this "type of card" will avoid any future questions about drivers possibly being installed incorrectly.)
4. Turn on the OSS expansion chassis, and then turn on the computer.
5. For Windows: Next, open the Device Manager (View by Connection selection).
a. If you see a "Yellow Bang" on a device, the problem is with the 3
Windows Error Codes section of this chapter to learn how to troubleshoot using error codes.
b. If you see a "Yellow Bang" on the PCI standard PCI to PCI bridge, the problem may be with the OSS expansion system.
Please contact OSS Technical Support for further assistance or you may need to send your expansion system for repair.
6. For MAC: Check Apple System profiler. On newer Mac OS Operating systems such as 10.7 and above, the OSS expansion system will
be transparent to the OS. Only the PCI card will show up, if it is working or if it is supported by the Operating System.
PE3R 3-Slot PCI Expansion| 49
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Party PCI card problems:
Party PCI card or the card drivers. You should go to the
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One Stop Systems