Mounting Options; Cellular Signal Strength - Alarm.Com Flex IO Installation Manual

Mounting options

Consider the following mounting requirements. For diagrams and more information, see
• Using screws: Holes are located in the battery compartment.
• Using zip ties: Use cutouts at the top and bottom of the device to make sure Flex IO is mounted flush to the
installation surface.
Important: A mounting tamper is located on the back of the Flex IO. This tamper button must be fully pressed (until you
hear a clicking sound) to avoid reporting a mounting tamper malfunction.
If not applicable for your installation, tampers can be disabled by updating device settings on the Partner Portal or
MobileTech.

Cellular signal strength

Prior to mounting, check the cellular signal strength using the following steps.
1. Using a screwdriver, remove the battery door and temporarily insert batteries. Leave the battery cover off.
2. Hold the Flex IO in the desired installation location.
3. Using a paper clip, push the diagnostic button for 5 seconds, then release. The device LED should now be active.
◦ Tip: Don't have a paper clip? You can use the optional resistor included in the box.
Once diagnostic mode is initiated, the LED will display the cell signal strength in a continuous loop for 2 minutes based
on the patterns below. It may take up to 30 seconds for the signal strength to be acquired.
As you move the device, any changes in signal strength will be displayed by updates to the LED pattern. Alarm.com
recommends a signal strength of 2 bars or greater.
Signal strength
Signal strength pending
0 bars
1 bar
2 bars
https://answers.alarm.com/ADC/Partner/Installation_and_Troubleshooting/Cellular_Sensors/Flex_IO/Flex_IO_-_Pull-Apart_In...
LED pattern
Solid red
Single red LED blink every 8
seconds
1 red LED blink, followed by 1 yellow
LED blink
1 red LED blink, followed by 2 yellow
LED blinks
Step 4: Mount the Flex
LED visual
Updated: Sun, 11 Apr 2021 14:46:03 GMT
IO.
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