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Alarm.Com Flex IO Led Patterns And Troubleshooting

Alarm.Com Flex IO Led Patterns And Troubleshooting

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The following table displays what the red and yellow LEDs indicate on the Flex IO sensor.
State
1
Device booting up
2
Device reboot
3
Diagnostic mode
(BLE
troubleshooting activated—
reed switch, loop, and
tamper activity will not be
shown on LED)
See Signal Strength table
for additional details.
4
Device in idle mode
5
Device cell modem unable
to connect to cell tower
To troubleshoot, confirm
coverage in your area by
using the Check Coverage
feature on Alarm.com
Partner Portal.
6
Red LED
None
None
Signal strength indicator,
repeats every 8 seconds
Pattern based on signal strength.
Rate of 1 blink per second.
Unknown: Red, Red,
Yellow, Yellow
0 bars: Red
1 bars: Red, Yellow
2 bars: Red, Yellow, Yellow
...
6 bars: Red, Yellow (6x)
Note: This mode prevents any
other pattern from displaying.
None
2 Blink, repeats every 2 seconds
3 Blink, repeats every 2 seconds
Yellow LED
1 Blink
None
Signal strength indicator,
repeats every 8 seconds
Pattern based on signal strength.
Rate of 1 blink per second.
Unknown: Red, Red,
Yellow, Yellow
0 bars: Red
1 bars: Red, Yellow
2 bars: Red, Yellow, Yellow
...
6 bars: Red, Yellow (6x)
Note: This mode prevents any
other pattern from displaying.
None
None
None
1

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Summary of Contents for Alarm.Com Flex IO

  • Page 1 The following table displays what the red and yellow LEDs indicate on the Flex IO sensor. State Red LED Yellow LED Device booting up None 1 Blink Device reboot None None Diagnostic mode Signal strength indicator, Signal strength indicator, (BLE...
  • Page 2 State Red LED Yellow LED Device cell modem unable 4 Blink, repeats every 2 seconds None to connect to Alarm.com To troubleshoot, contact Technical Support. Device reed switch opens None 2 Blink If the device is not reliably reporting open/close...