Technical Malfunctions - Ivoclar Vivadent Programat CS6 Operating Instructions Manual

4. What If...

4.2 Technical malfunctions

These malfunctions may occur without an error message being displayed:
Error
Vacuum is not or only slowly released
Indication on display incomplete
Display not illuminated
Signal transmitter does not sound
Furnace head does not open
Vacuum pump does not start working
Final vacuum is not reached.
Incorrect or illogical temperature
indication
Cracks in the insulation
Cracks in the heating element or
heating element fractured
Firing result does not meet the
expectations
The furnace does not send any
messages to the Programat app
(e.g. at the end of the program)
The furnace does not react to touch
entries.
*If there are any questions, please contact the After Sales Service.
62
Double-Check
Is the vacuum released within approx.
30 seconds?
Is the furnace properly connected according to
the Operating Instructions and switched on?
Is the signal transmitter switched off
(volume = 0)?
Was the furnace head opened manually?
Has the vacuum already been released?
Is the program still running?
Is the vacuum pump fuse defective?
Was the maximum power consumption
exceeded?
Is the vacuum pump correctly connected?
Is the pump performance OK?
Is the pump performance OK?
Humidity/condensation in the vacuum hose?
Is the thermocouple bent or fractured?
Are the cracks small and insignificant (hairline
cracks)?
Are the cracks large or have parts broken off?
Are there cracks in the heating element or is
the heating element fractured?
Are the firing parameters correct?
Has a suitable firing tray been used?
Was the furnace calibrated?
Is the thermocouple bent or damaged?
Is the restoration discoloured?
Is the furnace connected to the Internet?
Are there any interfering sources, e.g. Lamps,
in the vicinity of the device?
Action
Wait until the vacuum has been released and
remove object. Switch the device off/on*
Conduct vacuum test
Activate the display test program and check the
display*
Correctly connect the furnace and switch it on.
Adjust volume
Open the furnace head only by using the
corresponding keys. Switch the device off/on
again
Wait until the program is completed. Switch the
device off/on*
Check fuse and, if necessary, replace with a fuse
of the same type
Use only a vacuum pump that does not exceed
the indicated power consumption. Use only the
vacuum pump recommended by Ivoclar
Vivadent.
Check plug-in connection to the vacuum pump.
Check vacuum hose and hose connection
Start the vacuum test program
Run Program P7 (IPS e.max ZirCAD MT Multi
sintering)
*
Small cracks in the insulation do not negatively
affect the performance of the furnace.
*
Switch off the furnace. *
Set the firing parameters in accordance with the
instructions by the material manufacturer
Use the firing tray recommended for the
respective material.
Conduct a furnace calibration.
*
Clean the firing chamber (see Chapter 3.2)
Connect the furnace to an network with an
Internet access via Ethernet or WLAN. Test the
push messaging (Settings menu).
Remove interfering source or operate the furnace
in another room.