Running Tcpdump - AudioCodes 400HD Series User's And Administrator's Manual

CHAPTER 7 Troubleshooting
4. Next to the field 'PC folder', click the Browse button and navigate to and select the folder
to which to send the screen captures.
5. Click the Screen Capture button; the phone's screen is captured and the screenshot is
saved and sent to the folder.
6. On your PC, navigate to the folder and retrieve the screenshot. Default filename:
screencap.png . Rename it to a name related to the screen you captured. If you don't
rename it, it will be overwritten the next time you take a screenshot.

Running Tcpdump

Tcpdump is a common packet analyzer that allows network administrators to display TCP/IP
and other packets transmitted or received over the IP telephony network, for debugging
purposes.
➢ To run Tcpdump:
1. In the Teams IP Phone Utility (see Teams IP Phone Utility on page 92 for more
information), enter the phone's IP address, click SSH Connect and browse to a folder on
the PC to which to send the information.
2. Click the Run Tcpdump button.
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