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Summary of Contents for ADTRAN Total Access 374
- Page 1 Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide Document Number: 61287703G1-5B CLEI: BVM9Z00B_ _ June 2014...
- Page 2 In no event will ADTRAN be liable for any special, incidental, or consequential damages or for commercial losses even if ADTRAN has been advised thereof as a result of issue of this document.
- Page 3 Revision History Revision History Revision Date Description July 2013 Initial Release June 2015 Added Registration ID Revision Functional Description This revision adds instructions for adding an ONT using Registration ID. Hazard Classifications The following hazard classifications are used in this document: DANGER DANGER indicates a hazard with a high level of risk which, if not avoided, will result in death or serious injury.
- Page 4 Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide Training ADTRAN offers training courses on our products. These courses include overviews on product features and functions while covering applications of ADTRAN product lines. ADTRAN provides a variety of training options, including customized training and courses taught at our facilities or at customer sites.
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Page 5: Table Of Contents
Contents Introduction Scope of this Guide ......... . Intro-1 In this Guide . - Page 6 Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide In this Section..........2-1 ONT Installation .
- Page 7 ADTRAN Technical Support........
- Page 8 Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide viii 61287703G1-5B...
- Page 9 Total Access 374 MDU ONT ........
- Page 10 Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide Tables Table Intro-1. Topic List ..........Intro-1 Table Intro-2.
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Page 11: Introduction
Introduction Introduction Scope of this Guide This document provides instructions for the installation and maintenance of the Total Access 374 4-POTS, 4-GigE MDU ONT, including LED descriptions, regulatory information, and troubleshooting procedures. In this Guide This guide contains the topics listed in Table Intro-1. -
Page 12: Related Documentation
Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide Related Documentation Documentation for ADTRAN Carrier Networks products is available for viewing and download directly from the ADTRAN Support Community website. Go to: https://supportforums.adtran.com/welcome Registration is required. Refer to Table Intro-2 for related documentation. -
Page 13: 4-Pots, 4-Gige Mdu Ont
Section 1, 4-POTS, 4-GigE MDU ONT 4-POTS, 4-GigE MDU ONT Scope of this Section This section provides general information concerning the Total Access 374 4-POTS, 4-GigE MDU ONT including available features, regulatory statements, components, and interfaces. In this Section This guide contains the topics listed in Table 1-1. -
Page 14: Features
Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide Surface Mounting Holes located under Electronics Module Ethernet Connections Snap Ethernet Door Connections Retainer POTS Connections Security Screw Snap Door Retainer Fiber Drop Cable Surface Mounting Hole located under... -
Page 15: Modules And Housings
1187781G1 Total Access 374 Wall Mounting Plate Figure 1-2 illustrates the Electronics Module of the Total Access 374 MDU ONT. NOTE The Electronics Module is not designed to be removed after the initial installation in the Network Interface Device (NID) housing. -
Page 16: Safety And Regulatory Compliance
Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide Safety and Regulatory Compliance WARNING ■ Read all warnings and cautions before installing or servicing this equipment. ■ The protective earth (PE) grounding wire for this product must be 6 AWG (13.3 mm... - Page 17 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by ADTRAN could void the user’s authority to operate this equipment. 61287703G1-5B...
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Page 18: Components And Interfaces
■ Circuit Board Mechanical Components The ONT is designed for outdoor or indoor applications. The ADTRAN Model 374 Network Interface Device (NID) housing is intended as a demarcation point between the Telco and a subscriber premises for outdoor application. For indoor application, the NID housing is not used. -
Page 19: Nid Housing
NID Housing The NID Housing base (refer to Figure 1-3) contains cable entry points for power, ground, Telco incoming cabling and cabling to the customer premises. Each cable entry has grommets to provide environmental protection. The cable entries also support strain relief with Tie- wraps. -
Page 20: Circuit Board
Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide Circuit Board The Circuit Board is contained within the Electronics Module Housing. WARNING Do Not open the Electronics Module Housing or attempt to remove the Circuit Board from the Electronics Module. -
Page 21: Alarm Reporting
Alarm Reporting The circuit board provides alarm reporting for the Uninterruptible Power Supply (UPS). The following alarms are supported: ■ Low Battery ■ Battery Missing ■ Replace Battery ■ On Battery ONT Interfaces The ONT supports the following interfaces: ■ Four POTS Ports ■... -
Page 22: Ups Power Supply
Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide UPS Power Supply The power feed must be UL Listed ITE SPS having Limited Power Supply (LPS) Output rated at 12 VDC, minimum 2 A, and suitable for the intended location. The ONT utilizes an uninter- ruptible power supply (UPS). -
Page 23: Installation And Testing
Section 2 Section 2, Installation and Testing Installation and Testing Scope of this Section This section provides Outdoor and Indoor Installation information. Commissioning and Testing information for the ONT is also provided. In this Section This section contains the topics listed in Table 2-1. -
Page 24: Ont Installation
3. Examine the power supply to ensure that the UPS, battery and power cord are present and sound. If damage has occurred, file a claim with the carrier then contact ADTRAN Customer Service. Refer to Appendix A, “Warranty and Customer Support”... -
Page 25: Required Tools
Section 2, Installation and Testing - ONT Installation Required Tools Standard technician tools are used for an ONT installation (for example, drill, drill bits, side cutters, screwdrivers, nut drivers, hex wrenches, wire strippers, etc.). Specifically, the following tools are required for the installation of the ONT: ■... -
Page 26: Instructions For Installing The Mdu Ont
Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide Instructions for Installing the MDU ONT A typical exterior ONT installation with UPS is shown in Figure 2-1. Customer provided premises wiring including CAT5 or higher Ethernet cable and POTS... -
Page 27: Determining Ont Enclosure Location
Section 2, Installation and Testing - ONT Installation CAUTION ■ This equipment must be connected to a known, reliable, earth ground at all times during installation and service. Refer to the applicable codes for details on how to establish a protective earth ground. ■... -
Page 28: Mounting The Enclosure Outdoors
Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide Mounting the Enclosure Outdoors Use an appropriately sized screw to fit properly in the diameter of the mounting holes (see Figure 2-2). Make sure to leave a minimum clearance of 2 inches (5.1 cm) from the hinges for opening the door. -
Page 29: Ground Wire Connection
Section 2, Installation and Testing - ONT Installation Ground Wire Connection WARNING Exercise extreme care when attaching the ground connectors to the utility (earth) ground rod. If the ground is interrupted or disturbed in any way, an unsafe condition will exist. Refer to the National Electrical Code (NEC) and state/local codes for details on grounding requirements. -
Page 30: Alternative Grounding Method
Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide 7. Attach the 6 AWG ground wire to the side of the subscriber premises with stainless steel half moon clamps or tie-wrap the ground to the riser conduit of the buried fiber cable drop. - Page 31 1. Install the LPS wire run from the ONT to the connector of the LPS via the customer pro- vided PVC conduit (or method used by your local telephone company). For power, ADTRAN recommends using 16 AWG wire at a maximum of 100 feet (30.5 meters). For alarm signals, ADTRAN recommends using 24 AWG wire.
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Page 32: Fiber Installation
Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide Fiber Installation Fiber can be installed to the ONT in the following options: ■ Straight Fiber Installation (refer to “Straight Fiber Installation” below) ■ OptiTap Fiber Installation (refer to “OptiTap Installation”... -
Page 33: Optitap Installation
Section 2, Installation and Testing - Fiber Installation OptiTap Installation CAUTION Ensure that fiber used is UL Listed Optical Fiber Cable suitable for this application, and does not contain any metallic members or other electrical conductive materials. To install the OptiTap Connector to the ONT, refer to Figure 2-5 Figure 2-6 on page 2-12... -
Page 34: Figure 2-6. Optitap Installation
Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide Fiber Jumper Bulkhead Connector Note: Connect the Fiber Jumper to the Bulkhead connector until it is terminated in the Fiber Termination step. Figure 2-6. OptiTap Installation 5. Splice the incoming fiber to the OptiTap Connector using a Fiber Optical Fusion Splice Tool. -
Page 35: Install Electronics Module
Section 2, Installation and Testing - Fiber Installation Install Electronics Module NOTE In all the following illustrations, the cover of the Electronics Module has been removed for clarity purposes. This procedure applies to both the Straight Fiber and OptiTap Installation procedures. Refer to Figure 2-7 for instructions on installing the Electronics Module in the NID Housing. -
Page 36: Fiber Termination
Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide Fiber Termination Refer to Figure 2-8 for instructions on terminating the Fiber in the NID Housing. 1. Remove the plastic Fiber Protective Cover. 2. Connect the Fiber to SC/APC connectors as shown. -
Page 37: Figure 2-9. Completed Fiber Installation
Section 2, Installation and Testing - Fiber Installation Fiber Guide Figure 2-9. Completed Fiber Installation 61287703G1-5B 2-15... -
Page 38: Install Power /Alarm Connector
Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide Install Power /Alarm Connector WARNING Before making any power connections to this equipment, verify the power is off (fuse removed/breaker tripped). This equipment should only be operated from the type of certified/listed power supply supplied by the manufacturer with the equipment. -
Page 39: Table 2-3. Ont Power/Alarm Connector Pinout
Section 2, Installation and Testing - Fiber Installation Table 2-3 lists the Pinout designations for the Power/Alarm Connector Pinouts. Table 2-3. ONT Power/Alarm Connector Pinout Description Color Low Battery Orange Battery Missing Blue Replace Battery Brown On Battery Grey Signal Return Green 12 V Return Black... -
Page 40: Figure 2-11. Power To The Electronics Module
Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide Figure 2-11. Power to the Electronics Module 2-18 61287703G1-5B... -
Page 41: Installation Of Ups
Section 2, Installation and Testing - Fiber Installation Installation of UPS NOTE Installation of the Uninterruptible Power source (UPS) will be dictated by on- site conditions and local telephone company practices. Refer to the installation material provided with the UPS. When installing the UPS, refer to the UPS manufacture’s mounting instructions where possible. -
Page 42: Table 2-4. Ups Pin-Out Connection
Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide 8. Replace the battery and secure the battery with the strap. Table 2-4. UPS Pin-Out Connection Pin-Out Pin-Out Description Power/Alarm LOW BAT (Orange) BAT MIS (Blue) REP BAT (Brown) -
Page 43: Install Subscriber Services
Section 2, Installation and Testing - Fiber Installation Install Subscriber Services Refer to Figure 2-13 for instructions on installing POTS and Ethernet services to the Electronics Module. To connect POTS, complete the following steps: 1. Trim each wire to length. 2. -
Page 44: Table 2-5. Ethernet Cable Pin-Outs
Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide Table 2-5. Ethernet Cable Pin-Outs Ethernet RJ-45 Pin-out Name Description Color Code TRD0+ Transmit/Receive Positive White/Orange TRD0- Transmit/Receive Negative Orange TRD1+ Transmit/Receive Positive White/Green TRD2+ Transmit/Receive Positive Blue TRD2-... -
Page 45: Indoor Ont Installation
The Electronics Module must be installed in a Restricted Access location. Mounting the Outdoor ONT (P/N 1287703G1) in an Indoor location requires the use of the Total Access 374 Wall Mounting Bracket (P/N 1187781G1). To mount the bracket and ONT, perform the following steps: 1. -
Page 46: Figure 2-15. Indoor Ont Mounting
Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide Ground this wire to an external Captive Mounting ground source. Screw Figure 2-15. Indoor ONT Mounting 4. Secure the ONT to the Mounting Bracket by tightening the Captive Mounting Screw at the bottom of the ONT. -
Page 47: Figure 2-16. Ground Indoor Wall Mount Ont
Section 2, Installation and Testing - Indoor ONT Installation Figure 2-16. Ground Indoor Wall Mount ONT 8. Refer to “Straight Fiber Installation” on page 2-10, or “OptiTap Installation” on page 2-11 for the specific installation application needed. 9. Close the cover of the ONT and secure. 61287703G1-5B 2-25... -
Page 48: Commissioning And Testing
Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide Commissioning and Testing This section provides detailed information on the following: ■ “Turn-Up” below NOTE Depending on the local service provider’s requirements the technician may be required to perform additional tests beyond the ONT on the Customer Provided Equipment (CPE) wiring and/or equipment. -
Page 49: Front Panel Leds
Section 2, Installation and Testing - Commissioning and Testing Front Panel LEDs The ONT provides front panel LEDs to display status information. The ONT LEDs and status descriptions are shown in Table 2-6. Table 2-6. Front Panel LEDs Label Status Description AC or Battery off ... -
Page 50: Secure The Unit
Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide Secure the Unit At the conclusion of successful turn up and testing, the unit must be secured using the following procedure. 1. Secure the door on the electronics Module with the Telco Access Screw. -
Page 51: Provision Ethernet Interface At Olt
Section 2, Installation and Testing - Commissioning and Testing NOTE The Reorder tone is continuously played after going off-hook until the valid Registration ID password is dialed. See Step 6. 6. On the keypad, dial the registration ID password: *123#. 7. - Page 52 Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide 2-30 61287703G1-5B...
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Page 53: Troubleshooting
Section 3, Troubleshooting Troubleshooting Scope of this Section This section presents Troubleshooting information for the Total Access 374 4-POTS, 4-GigE MDU ONT. Maintenance and ONT Specification information is also provided. In this Section This section contains the topics listed in Table 3-1. -
Page 54: Troubleshooting
Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide Troubleshooting When troubleshooting an ONT unit, consider the following two principles: ■ Because voice and data signals originate at the OLT equipment, a failure of all services normally indicates the problem is before the ONT. A failure at the OLT equipment normally results in a loss of service to multiple customers. -
Page 55: Table 3-2. Front Panel Leds
Section 3, Troubleshooting Table 3-2. Front Panel LEDs Label Status Description AC or Battery off Green No Failure BATTERY ONT Boot or Battery missing/not equipped Green Battery equipped and no battery alarms present Green Flashing Loss of AC, on Battery Slow Green Flashing Battery Low... -
Page 56: Leds In Fault State
Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide LEDs in Fault State Descriptions of each LED are listed in Table 3-3 with possible causes for fault LED conditions. Table 3-3. LED in Fault State Label Color Cadence... -
Page 57: Battery Led Off Or Flashing Green
Section 3, Troubleshooting Battery LED Off or Flashing Green If the BAT LED is off or flashing Green, a battery backup failure is indicated. This can be caused by the following conditions: ■ Missing Battery ■ Defective Battery ■ Battery not charging through UPS ■... -
Page 58: Cleaning And Inspection Of Components
Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide Cleaning and Inspection of Components Because the physical size of the transmission core of the optical fiber is typically only 9 microns in size, debris such as a single particle of dust or smoke or strand of hair can impair the path enough to cause transmission problems. -
Page 59: Connector Cleaning Instructions
Section 3, Troubleshooting Connector Cleaning Instructions The following describes the connector cleaning process. 1. Make sure the lasers are turned off before you begin the inspection. 2. Inspect the fiber connector, component, or bulkhead with a fiberscope. 3. If the connector is dirty, clean it with a dry cleaning technique. 4. -
Page 60: Dry Cleaning Technique
Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide Dry Cleaning Technique The following procedure describes how to use a dry cleaning technique for fiber optics. NOTE In the following procedure, use lint-free swabs that resemble a q-tip in appearance. -
Page 61: Required Tools
Section 3, Troubleshooting Required Tools NOTE Lint-free wipes can be used for wet cleaning connectors. However, the dry- cleaning that immediately follows wet cleaning (Step 7) should be done with a connector cleaner, NOT a swab or wipe. The following are required to perform a wet cleaning technique: ■... -
Page 62: Signal Level Verification
Total Access 374 4-POTS, 4-GigE MDU ONT Installation and Maintenance Guide Signal Level Verification The following sections detail signal level verification if problems are encountered when service activation of an installed ONT is performed. Both “Downstream Signal Level Verifi- cation”... -
Page 63: Upstream Signal Level Verification
Section 3, Troubleshooting 5. Do one of the following: ■ If the results are not within range, perform the necessary testing and verification steps to validate points further up the network, towards the OLT, to locate the cause of the optical signal level differences. ■... -
Page 64: Maintenance
Maintenance The ONT does not require routine maintenance for normal operation. Do not attempt to repair the ONT in the field. Repair services are obtained by returning the defective unit to ADTRAN. Refer to Appendix A, “Warranty and Customer Support”... -
Page 65: Warranty And Customer Support
Appendix A Warranty and Customer Support Warranty ADTRAN will replace or repair our products within the warranty period if they do not meet their published specifications or fail while in service. Warranty information can be found at www.adtran.com/warranty. ADTRAN Customer Care From within the U.S.: 1.800.726.8663... - Page 66 Carrier Networks Division 901 Explorer Blvd. Huntsville, AL 35806 U.S.A. http://www.adtran.com ADTRAN CUSTOMER CARE From within the U.S. 1.800.726.8663 From outside the U.S. +1 256.963.8716 PRICING AND AVAILABILITY 1.800.827.0807...
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