Self Test Failure - Keysight Technologies X Series Getting Started Manual

Operation Verification
Running Self Test
NOTE

Self Test Failure

1. Confirm that all external cables, including GPIB, LAN, and USB cables, are
2. If the self-test continues to fail, the signal generator requires service. If
Viewing Test Results
Utility > Instrument Info >
Self Test
This information is supplemental. Please disregard unless Keysight specifically requests this information.
Keysight CXG, EXG, and MXG X-Series Signal Generators Getting Started Guide
The
root failure
Refer to "Contacting Keysight" on page
disconnected from the signal generator and repeat the self-test.
you are unable to service the signal generator, send it to an Keysight
service center for repair. Include a detailed description of the most
significant failure (root failure) and any displayed error messages.
Also include the model, serial number, installed options, and firmware
version.
See "Returning a Signal Generator to Keysight Technologies" on page 25
for return instructions.
is the error to report to Keysight Support.
26.
If Self Test fails, the summary indicates the
most significant failure (root failure).
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