Troubleshooting Extra troubleshooting Graphics ............................18 Video ..............................23 DVD ..............................24 TV output Connection setup ..........................26 SCART adapter ..........................28 Software setup ...........................29 TV output troubleshooting ........................30 Sound troubleshooting........................33 Display information Hardware information Customer support Warranty Index Matrox Graphics Card – User Guide...
(Portable Document Format) files. To view or print PDF files, use the Acrobat Reader program, which you can install from the Matrox installation CD-ROM. This guide is available on the CD-ROM as a PDF file (Doc\English\Guide\Guide_en.pdf). The online version of this guide has additional information, including the following sections: “Extra...
* With multi-display mode, you may be able to use your existing graphics card. For Windows 98, see Windows 98 online help under “Multiple Display Support”. For Windows NT 4.0, only Matrox graphics card models supported by the Matrox display driver can be used.
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Remove the cover for the slot you intend to card screw use. Save the screw for the mounting bracket. Position your Matrox card over the expansion slot you’ve chosen. Push the card in firmly and evenly until it’s fully seated in the slot. Motherboard Replace the screw to secure the bracket of your Matrox card to the computer frame.
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“TV output” in the online version of this guide. Your Matrox card is now installed. To get the most out of your Matrox card, install Matrox software: „ for Windows 95/98 and Windows NT 4.0, see “Software installation”, page „...
Matrox installation CD-ROM.) Restart your computer If you’re using Windows 95/98, it detects new hardware when you restart. If Matrox display drivers haven’t been previously installed, Windows reports finding a PCI adapter (even if you have an AGP card). Windows prompts you to install a display driver. Follow the on-screen instructions.
Software setup Matrox PowerDesk display drivers and utilities help you get the most out of your Matrox graphics card. This section has important information on how to configure your display settings using Matrox PowerDesk software. Accessing PowerDesk property sheets Many display controls are on Matrox PowerDesk property sheets. You can identify Matrox PowerDesk property sheets by the icon appearing on the tab.
If you have a Plug-and-Play monitor: Make sure the button is Plug-and-Play (DDC) monitor selected. If so, the Matrox display driver automatically uses the correct settings for your monitor. If not, click this button, then click Apply If you don’t have a Plug-and-Play monitor: See if the button is selected.
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In multi-display mode under Windows NT 4.0, the same display resolution and color palette is used for each display. Other DualHead features If your Matrox graphics card has a second monitor connector and you’re using Windows 95/98, you can also use these features: „...
More information For more information on Matrox PowerDesk: Windows 95/98 – „ Access the PowerDesk property sheet (see “Accessing PowerDesk property Information sheets”, page 8), then click Help View Readme File „ Where available, see the PowerDesk context-sensitive help. (Some help topics are only available through context-sensitive help.)
Your Matrox card may not be properly installed. Solution Make sure your Matrox card is properly installed. Specifically, make sure the card is firmly inserted in its expansion slot and that all connections to it are firmly in place. For more information, see “Hardware installation”, page...
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Cause Your monitor may not be properly connected. Solution Make sure your monitor is connected to the correct connector on your Matrox graphics card (see “Connect the monitor”, page Solution Make sure the monitor power cable is firmly in place.
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(blank screen, rolling or overlapping screen images) Cause The Matrox display driver may be trying to use settings your monitor doesn’t support. This can happen if a monitor was never selected in the software and the display resolution was changed to one your monitor doesn’t support, or if the monitor connected to your computer was changed without changing it in the software.
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Cause Files on your system may have been deleted or corrupted. Solution After you’ve made sure that your Matrox hardware is properly installed, try removing the current display drivers, then install Matrox display drivers. Windows 95/98 – If your display is currently unusable, press [Ctrl]+[Alt]+[Del] twice to restart your Æ...
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Standard display Æ Æ Æ Æ Æ types Standard Display Adapter (VGA) Next Next Finish Install the latest Matrox display drivers for your graphics card – run the setup program, then follow the on-screen instructions. Matrox Graphics Card – User Guide...
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Matrox display driver „ After game for Windows 95/98 starts, monitor doesn’t display properly „ Matrox Diagnostic or setup program reports an IRQ problem „ Game for Windows 95/98 doesn’t start or runs slower than normal „ After restarting computer, Windows 95/98 warns that the graphics card isn’t configured correctly „...
), then click Remove In the following folders, remove all files or folders related to “PowerDesk” (pd*.*), “Matrox” or “MGA”. (For more information on some files, right-click on them in Æ Windows Explorer, then click . The following paths assume default...
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Click Select customizations from the Matrox list From the Matrox monitor list, select the monitor model you’re using. If your monitor model doesn’t appear in the list, select a monitor that runs at 60 Hz at 640 × 480 (for Æ...
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Cause Your computer may not have given an interrupt request (IRQ) to your Matrox graphics card or may have given one used by another device in your computer. This may be because your computer’s “Plug-and-Play”...
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(program uses Microsoft DirectX interface) Cause An older version of DirectX may be installed. The Matrox CD-ROM setup program installs DirectX, but some programs install an older version of DirectX (overwriting your version). To see what version of DirectX is installed:...
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(Depending on the feature you disabled, you may have to restart your computer for the changes to take effect.) Solution If possible, update your Matrox display driver. Matrox makes new display drivers available on the Matrox Web site (www.matrox.com/mga) and BBS (see page 42).
Restart your computer. Note: If you identify a program that doesn’t work well with Matrox acceleration, please contact Matrox technical support (see page 43) and describe the problem. This information may help us come up with a fix or work-around in a future driver release.
Properties Device Manager Properties Look in the list box to see if your Matrox graphics card is assigned the same IRQ number as another PCI card in your computer. Solution Try moving the PCI card to another PCI slot in your computer. For more information, see the documentation for this card or see your system manual.
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Solution To get a copy of a DVD video that’s compatible with the region code of your DVD player, contact the vendor of that video. Matrox Graphics Card – User Guide...
TV output If your Matrox graphics card has a second monitor connector, you can connect it to a TV or VCR. This section describes how to use a TV or VCR with your Matrox graphics card. Connection setup Turn off computer Windows NT 4.0 –...
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). To match labels, see the documentation for your video devices. VIDEO 2 † If your TV only has an antenna or cable TV connector, you can use an RF modulator to connect it to your Matrox card. RF modulators are available at most electronics stores.
To use a SCART adapter, connect the SCART end of the adapter to your TV or VCR, then connect the other end to your Matrox TV adapter and sound card. * If your sound card has no connector, you can use its connector instead.
Software setup If a TV or VCR is connected to the second monitor connector on your Matrox graphics card, you can use TV output mode to view or record your display on your TV or VCR. (To connect video devices...
. For more information, see your VCR manual. LINE Cause Matrox software may not be set up for TV output. Particularly, the TV standard selected may not be correct. Solution Windows 95/98 or NT 4.0 – See “Software setup”, page...
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Solution Make sure your Matrox graphics card is properly configured to support TV output for DOS display modes. To enable TV output support for DOS display modes, use Matrox System . You can install this software from your Matrox installation CD-ROM. For more Utilities information, see the Readme file included with this software.
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Can’t record video with a VCR Cause The video source may be copy protected. Your Matrox product may not let you make copies of copy-protected video. (Some video sources let you make a copy of a video, but you may not be able to make a copy of that copy.)
(if you’re not sure, try half level), and the check Select boxes are enabled. Æ Click Options Properties Click the button, enable all check boxes in the list box, then click Playback Matrox Graphics Card – User Guide...
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(if you’re not sure, try half level), and the check boxes Mute are cleared. Close the dialog box. Cause The problem may be specific to the sound card you have. Solution For more information, see your sound card manual. Matrox Graphics Card – User Guide...
1152 × 864, or 1600 × 1200 and higher display resolutions. To use these resolutions, or higher refresh rates than those reported by the monitor, you can use the Matrox monitor selection method. To use Matrox monitor settings with Windows 95/98 or NT 4.0, “Monitor setup”, page...
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856 × 480 1280 × 720 16:9/16:10 1600 × 1024 — (wide screen) 1920 × 1080 — 1920 × 1200 — * Based on a monitor with a maximum horizontal refresh rate of 130 kHz Matrox Graphics Card – User Guide...
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2048 × 1536 2048 × 1536 32 MB 16 M colors (32-bit) 2048 × 1536 2048 × 1536 1800 × 1440 * 3D acceleration is only available with a 15/16- or 32-bit color palette. Matrox Graphics Card – User Guide...
Supported VESA modes In the table below, VESA modes supported by your Matrox graphics card are indicated by a VESA mode number. Many Super VGA DOS programs use VESA modes. Display 16 colors 256 colors 32 K colors 64 K colors...
† AGP 2×: These cards support AGP 2× mode with AGP 2× and 4× computers. ‡ AGP 4×: These cards support AGP 4× mode with AGP 4× computers, and 2× mode with 2× computers. Matrox Graphics Card – User Guide...
Minimum/maximum storage temperature: -40 to 75º C „ Maximum altitude for operation: 3,000 meters „ Maximum altitude for transport: 12,000 meters „ Operating humidity: 20 to 80% relative humidity (non-condensing) „ Storage humidity: 5 to 95% relative humidity (non-condensing) Matrox Graphics Card – User Guide...
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Not connected 13 TTL horizontal sync 5–8 Ground 14 TTL vertical sync +5 V (DDC) 15 SCL (DDC) Pin usage with Matrox TV output adapter (see page Analog red output (SCART) / 10 Ground Y (S-video) 11 Not connected Analog green output (SCART) /...
If you have a problem Please give a complete description of the problem, and include: Matrox card model number, revision number, BIOS number, driver type and version, and memory address at which the Matrox card is installed. Computer brand name, system BIOS manufacturer and version number or date, bus type, model, processor speed, and amount of memory.
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Windows 95/98 – access the Information property sheet (see “Accessing PowerDesk property sheets”). Windows NT 4.0 – click Start Programs Matrox PowerDesk NT Matrox Display Properties Information. For system information: Windows 95/98 – right-click My Computer on your Windows desktop, then click Properties.
(3) years from the date of purchase. This warranty applies only to the original end- user purchaser and is non-transferable. Conditions and limitations of Matrox’s warranty are stated below. 2. Matrox’s limited warranty covers only those defects which arise as a result of normal use of the hardware and does not apply to any: a.
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3. If you are still experiencing difficulties, please contact your dealer where you purchased your Matrox product. 4. If you must return a Matrox product, leave the configuration as it was when you were using it, and leave all identification stickers on the product.
Making telecommunication data transmissions of the Software. Matrox reserves the right to terminate this license if there is a violation of its term or default by the Original Purchaser. Upon termination, for any reason, all copies of the Software must be immediately returned to Matrox, and the Original Purchaser shall be liable to Matrox for any and all damages suffered as a result of the violation or default.
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THE INFORMATION IN THIS GUIDE IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE. Matrox Graphics Inc. reserves the right to make changes in specifications at any time and without notice. The information provided by this document is believed to be accurate and reliable. However, no responsibility is assumed by Matrox Graphics Inc.
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