Problems With Voice Prompts; If You Still Have A Problem - Worth Data 7100 RF Terminal Series Owner's Manual

Problems with Voice Prompts

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If you have any problems with RF Terminal Voice Prompts, read the "If you have problems" topic of the 7000 RF Terminal
Voice Prompts program help file.

If you still have a problem...

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If you have a problem with your RF System, consult the troubleshooting section of this manual FIRST. As a last resort be-
fore calling for an RMA, you can follow the steps below to perform a diagnostic reset on your terminal. This resets everything
back to the factory defaults, so be prepared to remake any setup changes (i.e. Terminal ID) you had made prior to the reset.
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Turn your terminal on, and press any key to bring up the Mode Menu.
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With the terminal displaying the Mode Menu, press the terminal's 2 key to select Setup.
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With the terminal displaying the RF Terminal Setup menu, press the terminal's 9 key to select System Tools.
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With the terminal displaying the System Tools menu, press the terminal's 3 key to reset all terminal settings to the factory de-
faults. Again, if you had made any setup changes (such as changing the Terminal ID, or enabling a bar code type) you will need
to make those changes again following the reset.

If you cannot find the answer here, or if doing a diagnostic reset does not help, call your Dealer or Worth Data for help.

Save the shipping box. If you ever need to send the RF Terminal or any of its parts back for repair, use this box.

Before you call your dealer or Worth Data for technical support, have your RF Terminal and related equipment in front of you
and be prepared to explain your problem in detail to the Technical Support Engineer.

The Engineer may ask you to go through some troubleshooting procedures while on the telephone. This will help them deter-
mine what is wrong and what the course of action should be. Many problems can be resolved over the telephone and will not
require that you return the equipment to us. If you do need to return any of the RF equipment to Worth Data, the Engineer
will issue an RMA number.

If you do need to return the RF Terminal for ANY reason, you MUST have an RMA number first. Write the RMA number on
the outside of the original shipping box and make sure to insure the shipment. All RMAs should be shipped back to the follow-
ing address unless directed otherwise:
RMA #XXXXXX
Worth Data Inc.
623 Swift St.
Santa Cruz, CA 95060
831-458-9938
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