Software Upgrades; Validated Upgrades; Removing Existing Ip Office Admin Suite - Avaya IP403 Installation Manual

Page 44 - Software Upgrades

Software Upgrades

The software level of the IP Office and the core software within the IP Office must always
be the same. Installing a new version of the IP Office manager includes core software files
appropriate for upgrading the hardware.
Caution:
As the IP Office Manager upgrade procedure requires the existing Manager application to
be removed, it is strongly advised that any software upgrade actions are performed during
a system quiet time. Perform Removing Existing IP Office Admin Suite on page 44 before
Upgrading the IP Office Software.

Validated Upgrades

IP Office Level 2.1 software supports validated upgrades. This allows remote upgrades to
be performed. However, validated upgrades are only supported for IP Office units with
core software Level 2.1 or higher.
For hardware with Level 2.0 or earlier installed, validated upgrades are not supported.
Therefore, when upgrading a system to level 2.1, the upgrade must be performed from a
PC running IP Office Manager that:
• Has a fixed IP address
• Is connected to the same LAN segment as the IP Office control unit.

Removing Existing IP Office Admin Suite

1. Right click on Start and select Explore | Program Files | Avaya | IP Office
Manager. Save all xxx.cfg files (where xxx is the name of the configuration) to a
separate safe location. Make a note of the location of where the IP Office suite is
located and the name of the Program folder (these will be needed latter for Upgrading
the IP Office Software).
2. From Start select Settings | Control Panel | Add/Remove Programs. Highlight IP
Office Admin Suite and click Change/Remove. The install Wizard will run.
3. Select Modify and click Next. Make a note of the ticked components used in the
current installation (these will be used latter). Click Back.
4. Select Remove and click Next. Confirm that you wish to remove all components.
5. If Read Only files are detected, click OK. If Locked Files are detected, click Ignore.
Note: Your configuration and license files will be untouched and available for the
upgraded software.
6. You are provided with the option to reboot your PC. Select Reboot and click Finish.
The Wizard will run (removing the existing IP Office Suite). On completion click
Finish.
7. When your PC has rebooted, proceed from either Upgrading the IP Office Software
on page 45 or Upgrading an IP403 to Software Level 2. on page 46 as required.
Page 44 - Basic System Programming
Software Upgrades
The procedure for upgrading the IP Office manager software on an IP403 to
level 2.0 is different to the normal upgrade procedure. Hence, refer to
Upgrading an IP403 to Software Level 2.1 on page 46.
Basic System Programming
IP Office (R2.1) Installation Manual
40DHB0002UKCL – Issue11c (19th November 2004)