Advertisement
Joerns Healthcare Warranty Program
for Hoyer
HPL400 and HML400 Patient Lift
®
Your Hoyer Classics Lifts are warranted for one
(1) year after purchase by the original consumer/
owner.
Components are warranted as follows:
1. Lifter structure; base, mast, boom, and
suspension cradle.
2. Hydraulic pump/jack (for manual lifters).
3. Electronic control box, hand pendant, and
actuator (for power lifters).
The Hoyer battery is warranted for 90 days.
All other non-durable components, such as rubber
parts, plastic parts and painted surfaces, are
warranted for one (1) year from original consumer/
owner purchase. These non-durable components
are subject to normal wear and replacement.
Damage caused by use in unsuitable
environmental conditions or failure to maintain
the product in accordance with user and service
instructions is not covered. Any alteration,
modification, or repair unless performed by or
authorized in writing by Joerns Healthcare will void
this warranty.
This warranty applies in the USA only. Check
with your supplier to find out if international
warranties apply.
Post Acute, Acute, HomeCare
2430 Whitehall Park Dr. Ste 100
Charlotte, NC 28273
(P) 800.826.0270
(F) 800.457.8827
www.joerns.com • email: info@joerns.com
VA/Government
Canadian Office
19748 Dearborn Street
1000 Clarke Rd. Ste 6
Chatsworth, CA 91311
London, ON Canada N5V 3A9
(P) 800.966.6662
(P) 866.546.1151
(F) 800.232.9796
(F) 519.451.8662
Parts
Hoyer Classics Lifts contain various parts that
wear from normal use. These parts, such as
rubber parts, plastic parts and painted surfaces
are not covered under the one-year warranty but
are covered for 90 days after date of purchase.
Joerns Healthcare's obligation under this
warranty is limited to supplying replacement
parts, servicing, or replacing, at its option, any
product which is found by Joerns Healthcare to be
defective.
Warranty replacement parts are covered by the
terms of this warranty until the product's original
warranty period expires.
When requested by Joerns Healthcare, parts
must be returned for inspection at the customer's
expense. Credit will be issued only after
inspection.
Service
Most service requests can be handled by
the facility Maintenance Department with
assistance from the Joerns Healthcare Product
Service Department.
Should a technician be required, one will be
provided by Joerns Healthcare, at our discretion.
Only the Joerns Healthcare Product Service
Department can dispatch authorized technicians.
This warranty is extended to the original purchaser
of the equipment.
United Kingdom and
Other Countries
+44 (0)844 811 1156
+44 (0)844 811 1157
© 2014 Joerns Healthcare • 000-3258 RevE • 14-2632
Netherlands
+31 (0)30 6363700
+31 (0)30 6363799
Advertisement
