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TROUBLESHOOTING
Problem
Water leaking at the top of the tank around the head.
The tank leans to one side or is not level.
Unlevel
Tank
Boot
Unlevel
Tank
Boot
Water pressure is slowing.
Water appears grey or cloudy.
Water pressure is slowing immediately after
installation.
Note
If you have experienced a Boil Alert or require your system to be sanitized, please go to pentair.com/assets/pwsboilalert for
product sanitization instructions.
12 •
WATER SOFTENER ALTERNATIVE WITH NATURSOFT® SALT-FREE TECHNOLOGY
Solution
You may need to turn the head to tighten it. The tank
head is pre-installed hand-tight, do not overtighten the
head (just turn it snug).
If the tank is not level, lift the tank straight up 6 inches
and tap it on the ground until the tank stands vertical.
The bottom of the tank is round and the boot allows the
tank to stand upright.
It is recommended that the sediment filter be replaced
every 6-9 months depending on the amount of
sediment present in the water supply. If the system
hasbeen working properly and the pressure is slowing,
it may be time to change the sediment filter. Check the
sediment filter and replace if necessary.
Water may appear grey or cloudy for the first seven to
ten days after installation due to extra carbon dust.
The check valve on the lower end of the pump is stuck
in the open position. Turn water off, relieve pressure,
remove the suction hose nut as well as the retaining
nut underneath. Remove the check valve by pulling
down. Rotate the white retainer cap to expose the
check valve. Clean o-ring, inner housing and Replace.
WHOLE HOUSE WATER FILTER SYSTEM
Level
Tank
Unlevel
Boot
• 11
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