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TROUBLESHOOTING
Please ensure the unit and any related equipment is installed in accordance with the
installation manual. If not, the Waterco warranty will not apply and the customer may
be liable for service call charges.
Nothing Is Working And The Electronic Control Does Not
Operate
1. Ensure the circuit-breaker has not tripped and/or the fuses have not blown;
**Take note that only an electrician can verify if the circuit breaker is defective;
if this is the case, repairs will not be covered under the warranty.
2. For three phase models, this situation could occur when phases are not in the
appropriate order.
Please have a qualified electrician swap over two of the incoming phase wires.
Nothing Is Working But The Electronic Control
Temperature Displays Digits Or A Code
1. Identify the analyser code that the electronic control displays and refer to the
Service Analyser codes section;
2. If the electronic control displays digits, make sure that the electronic control
is programmed correctly, refer to the Operation of your pool heat pump and
reprogram if necessary.
**Note that this situation could occur when the electrical voltage is not respected
as stated on the pool heat pump name plate. This situation is not covered by the
manufacturer warranty.
Fan Doesn't Work (the fan blades are not moving)
1. IMPORTANT: For safety, switch OFF the circuit-breaker.
2. Try to rotate the fan blades of the fan with a rod to see if the motor is jammed or
seized
3. If the fan blades do not turn freely leave the unit switched OFF and call for service;
4. If the fan blades turn freely switch ON the circuit breaker and the pool heat pump
again.
** Note that your fan motor may have an electrical fault if the blades turn freely
when the unit is switched OFF and does not start when the unit is switched ON.
Pool Heat Pump I 32
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