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Service and support
16.1 Return
For disposal, our products can be returned free of charge. However, the prod-
ucts must be free from remains such as oil, grease or other impurities.
Furthermore, the products returned for disposal must not contain any undue for-
eign substances or external components.
Send the products free of charge to the following address:
Bosch Rexroth AG
Electric Drives and Controls
Bürgermeister-Dr.-Nebel-Straße 2
97816 Lohr am Main, Germany
16.2 Packaging
The packaging material consists of cardboard, plastics, wood or styrofoam.
Packaging material can be recycled anywhere.
For ecological reasons, please do not return empty packages.
16.3 Batteries and accumulators
Batteries and accumulators can be labelled with this symbol.
The symbol indicating "separate collection" for all batteries and accumulators is
the crossed-out wheeled bin.
The end user within the EU is legally obligated to return used batteries. Outside
the validity of the EU Directive 2006/66/EC keep the stipulated directives.
Used batteries can contain hazardous substances, which can harm the environ-
ment or the health of the individual when they are stored incorrectly or disposed
of.
After use, the batteries or accumulators contained in Rexroth products have to
be disposed of according to the country-specific collection system.
17 Service and support
Our worldwide service network provides an optimized and efficient support.
Our experts offer you advice and assistance should you have any queries. You
can contact us 24/7.
Service Germany
Our technology-oriented Competence Center in Lohr, Germany, is responsible
for all your service-related queries for electric drive and controls.
Contact the Service Hotline and Service Helpdesk under:
Bosch Rexroth AG R911403058_Edition 01
IndraControl VEP 30.6, VEP 40.6,
VEP 50.6 Embedded Terminals
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