Where To Get Help; Speak To A Support Representative - Epson PowerLite 825 User Manual

Solving Problems
130

Where To Get Help

Epson provides these technical support services:
Internet Support
Visit Epson's support website at www.epson.com/support and select
your product for solutions to common problems. You can download
utilities and documentation, get FAQs and troubleshooting advice, or
e-mail Epson with your questions.

Speak to a Support Representative

To use the Epson PrivateLine Support service, call (800) 637-7661
and enter the PIN on the included Epson PrivateLine Support card.
This is the fastest way of speaking to a live representative, and it's free.
This service is available 6
Friday, for the duration of your warranty period.
You may also speak with a projector support specialist by dialing one
of these numbers:
U.S.: (562) 276-4394, 6
■
through Friday.
Canada: (905) 709-3839, 6
■
through Friday.
Days and hours of support are subject to change without notice. Toll
or long distance charges may apply.
Before you call for support, please have the following information
ready:
Product name (PowerLite 85/825/826W)
■
Product serial number (located on the projector)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer or video configuration
■
■ Description of the problem
to 6 , Pacific Time, Monday through
AM PM
to 6 , Pacific Time, Monday
AM PM
to 6 , Pacific Time, Monday
AM PM