Matrix RXP Service Manual
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Matrix RXP Service Manual

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R X P ( A R 1 2 )
S E R V I C E M A N U A L

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Summary of Contents for Matrix RXP

  • Page 1 R X P ( A R 1 2 ) S E R V I C E M A N U A L...

  • Page 2: Table Of Contents

    9.11 Battery Replacement ....................42 9.12 LCB Replacement ....................... 43 CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.1 RXP Specifications ...................... 44 10.2 Fasteners and Assembly Tools ................... 44 10.3 Assembly Instructions ....................45 10.4 Phoenix Console WI-FI Set Installation ..............48 10.5...

  • Page 3: Chapter 1: Serial Number Location

    CHAPTER 1: SERIAL NUMBER LOCATION 1.1 SERIAL NUMBER LOCATION...

  • Page 4: Chapter 2: Important Safety Instructions

    Matrix Fitness or authorized dealers. Never operate the Rower if it is not working properly, or if it has been damaged or immersed in water. Return it to Matrix Fitness or authorized dealers for examination and repair.

  • Page 5: Before Getting Started

    2.3 BEFORE GETTING STARTED GETTING STARTED Read the Owner’s Manual before setting up the Matrix Rower. Place the unit where it will be used before beginning the setup procedure. CHOOSING A LOCATION The site should be well-lit and well-ventilated. Place the Rower on a structurally solid flat surface and kept a few feet from the wall or any equipment.

  • Page 6: Chapter 3: Preventative Maintenance

    Equipment needs to be inspected at regular intervals. Ensure that any person(s) making adjustments or performing maintenance or repair of any kind is qualified to do so. MATRIX dealers will provide service and maintenance training at our corporate facility upon request.

  • Page 7: Chapter 4: Console Overlay And Workout Description

    CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION 4.1 CONSOLE DESCRIPTION HOME SCREEN DEFAULT SCREEN (500M SPLIT)
  • Page 8 • PERSONAL INFO: Enter weight, age and gender to ensure caloric data and the power-to-weight ratio is more accurate. • BATTERY: Battery level is shown at the bottom of the MENU screen. Rowing can wake/power the console on. If the RXP is...
  • Page 9 CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION 4.1 CONSOLE DESCRIPTION - CONTINUED FIRST TIME SETUP SCREENS Note: 1. The Network Setup / Features only show including Wi-Fi board console. 2. The console serial number writes from barcode: CFC26ODMJHTXXXXXXXXXXX.

  • Page 10: Chapter 5: Manager Mode

    5.1 USING MANAGER MODE 1) To enter Manager Mode, hold the screen "MATRIX" for 5's, when the display will show the keyboard, press "ENTER, 1, 0, 0, 1, ENTER" on the number keypad and Manager Mode will appear on the display.

  • Page 11: Manager Mode Overview

    Target Training Distance values will be in range of Workouts Tolerance 1, 2, 3, 4, 5, 6, 7, 8, 9,10 the desired Target in Matrix Target ROWER Distance Training workouts that use Distance as their goal. Field value determines what...
  • Page 12 -If checked and a Custom Logo has Show Cus- Can be checked OR not Checked NOT been uploaded to Asset Manage- ROWER tom Logo checked ment for the Facility ID the console is set at, the MATRIX logo will be displayed on the welcome screen.
  • Page 13 CHAPTER 5: MANAGER MODE 5.2 MANAGER MODE OVERVIEW CONTINUED Category Name Models Default Range Units Comments Only activates if RFID hardware is dtected RFID Tag Type 0~100 Any tags in range of RFID antenna will be ROWER read and tag type, if supported, will display Only activates if RFID hardware is de- tected RFID UID...

  • Page 14: Chapter 6: Service Mode

    6.1 USING SERVICE MODE 1) To enter Service Mode, hold the screen "MATRIX" for 5's, when the display will show the keyboard, press "ENTER, 2, 0, 0, 1, ENTER" on the number keypad and Manager Mode will appear on the display.

  • Page 15: Service Mode Overview

    Target Training Distance values will be in range of Workouts Tolerance 1, 2, 3, 4, 5, 6, 7, 8, 9,10 the desired Target in Matrix Target ROWER Distance Training workouts that use Distance as their goal. Field value determines what Calorie...
  • Page 16 NOT been uploaded to Asset Manage- ROWER tom Logo checked ment for the Facility ID the console is set at, the MATRIX logo will be displayed on the welcome screen. Enable The settings on this page are used to Persistent...
  • Page 17 CHAPTER 6: SERVICE MODE 6.2 SERVICE MODE OVERVIEW - CONTINUED Category Name Models Default Range Units Comments Only activates if RFID hardware is dtected RFID Tag Type 0~100 Any tags in range of RFID antenna will be ROWER read and tag type, if supported, will display Only activates if RFID hardware is de- tected RFID UID...

  • Page 18: Chapter 7: Engineering Mode

    7.1 USING ENGINEERING MODE 1) To enter Engineering Mode, hold the screen "MATRIX" for 5's, when the display will show the keyboard, press "ENTER, 3, 0, 0, 1, ENTER" on the number keypad and Manager Mode will appear on the display.

  • Page 19: Engineering Mode Overview

    Target Training Distance values will be in range of Workouts Tolerance 1, 2, 3, 4, 5, 6, 7, 8, 9,10 the desired Target in Matrix Target ROWER Distance Training workouts that use Distance as their goal. Field value determines what Calorie...
  • Page 20 NOT been uploaded to Asset Manage- ROWER tom Logo checked ment for the Facility ID the console is set at, the MATRIX logo will be displayed on the welcome screen. Pressing Clear All button clears all of the Error CLear All ROWER Errors.
  • Page 21 CHAPTER 7: ENGINEERING MODE 7.2 ENGINEERING MODE OVERVIEW - CONTINUED Category Name Models Default Range Units Comments Only activates if RFID hardware is dtected RFID Tag Type 0~100 Any tags in range of RFID antenna will be ROWER read and tag type, if supported, will display Only activates if RFID hardware is de- tected RFID UID...

  • Page 22: Chapter 8: Troubleshooting

    CHAPTER 8: TROUBLESHOOTING 8.1 ELECTRICAL DIAGRAMS RXP ELECTRICAL BLOCK DIAGRAM...
  • Page 23 CHAPTER 8: TROUBLESHOOTING 8.1 ELECTRICAL DIAGRAMS - CONTINUED BATTERY WIRE BATTERY EXTENSION WIRE PULSE EXTENSION WIRE...
  • Page 24 CHAPTER 8: TROUBLESHOOTING 8.1 ELECTRICAL DIAGRAMS - CONTINUED CONSOLE WIRE GENERATOR...

  • Page 25: Lcb Led Indicators

    CHAPTER 8: TROUBLESHOOTING 8.2 LCB LED INDICATORS STATUS Generator RPM signal Generator output power 5,8V / 3A. The status of software working. Flash every second Error status. Bright: have error code, Not bright: normal. The CTS status for the mode of communication transmission. Bright: Master mode(LCB active), Not bright: Slave mode(LCB passive) Communication status.

  • Page 26: Charging The Battery

    CHAPTER 8: TROUBLESHOOTING 8.3 TROUBLESHOOTING - CHARGING THE BATTERY 1) SYMPTOM: Can’t turn on the console light when the press any function key 2) SOLUTION: 1) Rowing machine console will show the running screen. 1.1 Press right corner list -->hold the “OPTION” for 5’s screen will the number key. 1.2 Press the number “3001 enter”...

  • Page 27: Error Code List

    CHAPTER 8: TROUBLESHOOTING 8.4 ERROR CODE LIST Console Error List Error Code Class Description Troubleshooting a. Enter the Engineer mode disable B Level Error, bypass CLASS A and B error EEPROM is abnormal or 0301 code. broken b. Replace Console. Keypad is abnormal.

  • Page 28: Chapter 9: Parts Replacement Guide

    CHAPTER 9: PARTS REPLACEMENT GUIDE 9.1 CONTROL BOARD SET REPLACEMENT 1) Remove the 4 screws holding on the back cover (Figure A & B). FIGURE B FIGURE A 2) Remove all the cables and 4 screw from the UCB (Figure C & D). FIGURE D FIGURE C...

  • Page 29: Key Control Board Replacement

    CHAPTER 9: PARTS REPLACEMENT GUIDE 9.2 KEY CONTROL BOARD REPLACEMENT 1) Remove the UCB as outlined in Section 9.1. 2) Remove the 2 screws holding on the key control board (Figure A & B). FIGURE B FIGURE A...

  • Page 30: Tft-Lcd Module Set / Touch Panel Replacement

    CHAPTER 9: PARTS REPLACEMENT GUIDE 9.3 TFT-LCD MODULE SET / TOUCH PANEL REPLACEMENT 1) Remove the UCB as outlined in Section 9.1. 2) Remove the 4 screws holding on the TFT Fixing Plate (Figure A & B & C). FIGURE B FIGURE A FIGURE C...

  • Page 31: Receiver Set Replacement

    CHAPTER 9: PARTS REPLACEMENT GUIDE 9.4 RECEIVER SET REPLACEMENT 1) Upright the machine (Figure A). 2) Remove the 3 screws holding rail set to the frame (Figure B). FIGURE B FIGURE A 3) Remove the one screw holding end cover to the rail (Figure C). 4) Remove the 2 screws holding Receiver Set to the rail (Figure D).
  • Page 32 CHAPTER 9: PARTS REPLACEMENT GUIDE 9.4 RECEIVER SET REPLACEMENT - CONTINUED 5) Cut off the cable tie (Figure E). 6) Tie the wire on damaged Receiver Set (When you pull out Receiver Set, the wire will be inside the rail. It will be easier to replace new Receiver Set) - Figure F.

  • Page 33: Generator Replacement

    CHAPTER 9: PARTS REPLACEMENT GUIDE 9.5 GENERATOR REPLACEMENT 1) Remove the 3 screws holding right cover to the frame (Figure A). 2) Remove the 3 screws and wire holding generator to the frame (Figure B). FIGURE B FIGURE A 3) When replacing new generator, please make sure the belt is on the generator plastic wheel (Figure C). 4) The screw needs to be at the left side of the hole to make sure the belt is tight (Figure D).

  • Page 34: Ecb Replacement

    CHAPTER 9: PARTS REPLACEMENT GUIDE 9.6 ECB REPLACEMENT 1) Remove the 3 screws holding right cover to the frame (Figure A). 2) Remove the 3 screws holding left cover to the frame (Figure B). FIGURE B FIGURE A 3) Remove the spring (Figure C). 4) Remove the 2 screws holding the ECB to the frame (Figure D).
  • Page 35 CHAPTER 9: PARTS REPLACEMENT GUIDE 9.6 ECB REPLACEMENT - CONTINUED 7) Install the tension wire (Figure G). Note: Don't fix the tension wire to the frame at this time. 8) Install the spring (Figure H). FIGURE G FIGURE H 9) Insert φ8 rod through the hole of ECB to touch the flywheel (Figure I). 10) Adjust Tension level to number 1 (Figure J).

  • Page 36: Tension Control Replacement

    CHAPTER 9: PARTS REPLACEMENT GUIDE 9.7 TENSION CONTROL REPLACEMENT 1) Refer to 9.6.1 and 9.6.2 to remove the covers. 2) Remove the spring (Figure A). 3) Turn the cover to left and it will be removed (Figure B). FIGURE A FIGURE B 4) Remove the 2 screws holding tension knob to the frame (Figure C).
  • Page 37 CHAPTER 9: PARTS REPLACEMENT GUIDE 9.7 TENSION REPLACEMENT - CONTINUED 6) Remove the 4 screws holding front frame cover to the frame (Figure E). 7) Cut off the 2 cable tie (Figure F). FIGURE F FIGURE E 8) Remove the tension wire (Figure G). 9) Remove the one screw holding tension wire to the frame (Figure H).
  • Page 38 CHAPTER 9: PARTS REPLACEMENT GUIDE 9.7 TENSION REPLACEMENT - CONTINUED 12) Install the spring (Figure K). 13) Insert φ8 rod through the hole of ECB to touch the flywheel (Figure L). FIGURE K FIGURE L 14) Adjust Tension level to number 1 (Figure M). 15) Adjust the tightness of the cable (Figure N).

  • Page 39: Spiral Spring Set Replacement

    CHAPTER 9: PARTS REPLACEMENT GUIDE 9.8 SPIRAL SPRING SET REPLACEMENT 1) Refer to 9.6.1 and 9.6.2 to remove the covers. 2) Remove the 3 screws holding Left/Right spiral spring to the frame (Figure A). Note: Be careful when these 3 screws are released. The spiral spring will rotate.

  • Page 40: Belt Pulley Set Replacement

    CHAPTER 9: PARTS REPLACEMENT GUIDE 9.9 BELT PULLEY SET REPLACEMENT 1) Remove the Left/Right spiral spring as outlined in Section 9.5. 2) Remove the belt (Figure A). Note: This is a flexonic belt. Remove the flexonic belt by walking it off the side of the pulley. 3) Remove the grip (Figure B).
  • Page 41 CHAPTER 9: PARTS REPLACEMENT GUIDE 9.9 BELT PULLEY SET REPLACEMENT - CONTINUED 6) When the belt pulley set is fixed, put the belt installation tool on the pulley, turn the pulley until the belt is installed (Figure E). Note: 6-1 The belt installation tool part number: 0000093768. 6-2 If there’s no belt installation tool, please use 3 pcs cable tie to fix the pulley and belt (Figure F).

  • Page 42: Fly Wheel Set Replacement

    CHAPTER 9: PARTS REPLACEMENT GUIDE 9.10 FLY WHEEL SET REPLACEMENT 1) Remove the ECB set as outlined in Section 9.6. 2) Remove the 2 screws holding tension wire plate to the frame (Figure A). 3) Remove the 2 screws holding generator plate to the frame (Figure B). FIGURE B FIGURE A 4) Remover the belt and 2 screws holding fly wheel set to the frame (Figure C).
  • Page 43 CHAPTER 9: PARTS REPLACEMENT GUIDE 9.10 FLY WHEEL SET REPLACEMENT - CONTINUED 6) Tighten the fly wheel screws to 400kgf-cm (Figure E). FIGURE E 7) When the belt pulley set is fixed, put the belt installation tool on the pulley, turn the pulley until the belt is installed (Figure F & G). Note: Please refer to 9.9 for installation steps.

  • Page 44: Battery Replacement

    CHAPTER 9: PARTS REPLACEMENT GUIDE 9.11 BATTERY REPLACEMENT 1) Remove the 3 screws holding right cover to the frame (Figure A) 2) Remove the 3 screws holding left cover to the frame (Figure B). FIGURE B FIGURE A 3) Stand up machine, remove the 1 screws holding battery cover to the LCB plate(Figure C). 4) Remove the battery from battery cover (Figure D).

  • Page 45: Lcb Replacement

    CHAPTER 9: PARTS REPLACEMENT GUIDE 9.12 LCB REPLACEMENT 1) Remove the 3 screws holding right cover to the frame (Figure A) 2) Remove the 3 screws holding left cover to the frame (Figure B). FIGURE B FIGURE A 3) Stand up machine, remove the 2 screws and wire holding LCB to the frame(Figure C). FIGURE C...

  • Page 46: Chapter 10: Specifications And Assembly Guide

    4MM L-Shaped Allen Wrench Phillips Screwdriver 5MM L-Shaped Allen Wrench 13MM Open-End Wrench 6MM L-Shaped Allen Wrench 14MM Open-End Wrench 8MM L-Shaped Allen Wrench 17MM Open-End Wrench If any items are missing please contact your country’s local MATRIX dealer for assistance.

  • Page 47: Assembly Instructions

    CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 ASSEMBLY INSTRUCTIONS STEP 1 STEP 2 Black Hardware Pack Orange Hardware Pack Description Description A Bolt Flat Washer Bolt Arc Washer Note: Tighten hardware from step 1 using the Torque Value: 24.5 Nm / 18 ft-lb...
  • Page 48 CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 ASSEMBLY INSTRUCTIONS - CONTINUED STEP 4 Red Hardware Pack Description Bolt Flat Washer Arc Washer Note: Tighten hardware from step 5 using the Torque Value: 39.2 Nm / 29 ft-lb...
  • Page 49 CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 ASSEMBLY INSTRUCTIONS STEP 5 STEP 6 White Hardware Pack Pre-installed Hardware Description Description Bolt Flat Washer Stopper Left Note: Stopper Right Tighten hardware from step 3 Bushing using the Torque Value: Bolt 24.5 Nm / 18 ft-lb Note: Tighten hardware from step 2 using the Torque Value:...

  • Page 50: Phoenix Console Wi-Fi Set Installation

    CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.4 PHOENIX CONSOLE WI-FI SET INSTALLATION MAIN COMPONENT LIST OF WI-FI SET (PART NUMBER #1000408815) Item Parts number Description Q’ 1000407099 WiFi;;BCM43241; 1000407103 WIFI Aerial Wire;;;;;;;;FC24; 1000420870 Tape;;10x60x0.25T;;;TESA4965+PET SH71S(0 1000216463 SCREW;RND;M3X0.5PX4L;PH;BZN;...
  • Page 51 CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.4 PHOENIX CONSOLE WI-FI SET INSTALLATION - CONTINUED 1. Remove the 4 screws holding on the back cover (Figure A & B). FIGURE A FIGURE B 2. Install the WiFi Board and fasten screws (Figure C). 3.
  • Page 52 CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.4 PHOENIX CONSOLE WI-FI SET INSTALLATION - CONTINUED 4. Apply tapes for better fixing (Figure E). 5. Twist the wires and then connect the antennas to the module after screw up fixed the back cover (Figure F). Note: Software Interface: Note that items below will need to be configured as well.

  • Page 53: Phoenix Console Rfid Set Installation

    CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.5 PHOENIX CONSOLE RFID SET INSTALLATION MAIN COMPONENT LIST OF RFID SET (PART NUMBER #1000432133) Note: If console didn't include Wifi please order the Wi-Fi + RFID kit (PART NUMBER #1000432134) Item Parts number Description Q’...
  • Page 54 CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.5 PHOENIX CONSOLE RFID SET INSTALLATION - CONTINUED 1. Remove the 4 screws holding on the back cover (Figure A & B). FIGURE A FIGURE B 2. Assemble the Signal contact wire to Antenna board and put to RFID side cover (Figure C & D). FIGURE C FIGURE D 3.
  • Page 55 CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.5 PHOENIX CONSOLE RFID SET INSTALLATION - CONTINUED 4. Contact the Signal Contact wire to Reader board after assemble to back cover and use screw fix it (Figure G & H & I). Note: Make sure the Signal Contact wire on the back cover into the groove (Figure J).
  • Page 56 CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.5 PHOENIX CONSOLE RFID SET INSTALLATION - CONTINUED How to release the RFID function 1. To enter Service Mode, press "ENTER, 3, 0, 0, 1, ENTER" on the number keypad and Engineer mode appear on the display. 2.
  • Page 57 CHAPTER 11: SOFTWARE UPGRADE PROCEDURE 11.1 SOFTWARE UPGRADE PROCEDURE 1. Copy the RXP software onto the USB drive (Figure A). 2. Remove the one screw holding the console back cover and insert the USB Drive into the USB port in the console..
  • Page 58 NOTES...
  • Page 59 MATR IX FITN E SS SY S TE M S C OR P. 1610 LANDMARK D R IV E C OTTAG E G RO V E WI 5 35 27 U S A TOLL FR EE 866. 693.4863 w ww.m at ri xf i tn es s .c om FAX 6 08. 83 9. 171 7 REV.

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