TAblE of CoNTENTS TAblE of CoNTENTS 8.18 Troubleshooting - Toggle Issues ................. 52 CHAPTER 1: SERiAl NUmbER loCATioN ............1 8.19 TV Troubleshooting - Overview ................... 55 8.20 TV Troubleshooting - Picture Fuzzy or Unclear ............56 CHAPTER 2: imPoRTANT SAfETy iNSTRUCTioNS 8.21 TV Troubleshooting - TV Will Not Turn On ..............
This Climb Mill is intended for commercial use. To ensure your safety * If you feel faint, stop exercising immediately. console serial number location and protect the equipment, read all instructions before operating the MATRIX Climb Mill. CAUTioN! If you experience chest pains, nausea, dizziness, or When using an electrical product, basic precautions should always be shortness of breath, stop exercising immediately and consult followed including the following: your physician before continuing.
The unit is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. If the user does not follow these grounding instructions, the user could void the Matrix limited warranty. AddiTioNAl ElECTRiCAl iNfo In addition to the dedicated circuit requirement, the proper gauge wire must be used from the circuit breaker box, to each outlet that will have the maximum number of units running off of it.
3.2 CARE ANd mAiNTENANCE iNSTRUCTioN In order to maximize life span, and minimize down time, all MATRIX equipment requires regular cleaning, and maintenance items performed on in order to maximize life span, and minimize down time, all matrix fitness Equipment requires regularly a scheduled basis.
CHAPTER 3: PREVENTATiVE mAiNTENANCE CHAPTER 4: CoNSolE oVERlAy ANd woRkoUT dESCRiPTioN 3.3 ToUCH SCREEN CARE & ClEANiNg 4.1 CoNSolE dESCRiPTioN ToUCH SCREEN CARE ANd ClEANiNg * The touch screen requires very little maintenance. We recommend that you periodically clean the touch screen surface with a clean dry 100% lint free cloth and water / soap mixture or a computer or LCD / LED screen cleaner.
LESS LESS LESS LESS designed to help users burn fat through various resistance changes. womEN tarGet Heart rate - The Matrix Climb Mill comes with HIGH 44.2+ 41.0+ 39.5+ 35.2+ 35.2 standard digital contact heart rate sensors and are POLAR telemetry...
CHAPTER 5: mANAgER modE CHAPTER 5: mANAgER modE 5.2 mANAgER modE - AboUT TAb 5.3 mANAgER modE - TimE TAb mANAgER modE fUNCTioN & dEfAUlTS dESCRiPTioNS modifiEd Time Maximum Time This option allows the club to set the maximum Maximum: 99 Minutes Default: 60 Minutes workout duration limits during peak and non peak Minimum: 5 Minutes...
CHAPTER 5: mANAgER modE CHAPTER 6: ENgiNEERiNg modE 5.7 mANAgER modE - lANgUAgE TAb 6.1 ENgiNEERiNg modE oVERViEw The Engineering Mode allows the club owner to keep track of the technical settings and error history for the Climb Mill. 1) To enter Engineering Mode, press ENTER, 2, 0, 0, 1, ENTER on the lower keypad. Engineering Mode will appear on the display (Figure A). 2) Follow the prompts to change the desired setting.
6.3 ENgiNEERiNg modE - STATiSTiCS TAb ENgiNEERiNg modE fUNCTioN & dEfAUlTS dESCRiPTioNS modifiEd ENgiNEERiNg modE fUNCTioN & dEfAUlTS dESCRiPTioNS modifiEd Clubs This option allows the club to select a screen Default: MATRIX header from a list. Statistics This option displays the workout history.
CHAPTER 6: ENgiNEERiNg modE CHAPTER 6: ENgiNEERiNg modE 6.6 ENgiNEERiNg modE - ClUb id TAb 6.8 ENgiNEERiNg modE - oTHER TAb ENgiNEERiNg modE fUNCTioN & dEfAUlTS dESCRiPTioNS modifiEd ENgiNEERiNg modE fUNCTioN & dEfAUlTS dESCRiPTioNS modifiEd Other Erp Time If there is no use of the machine over a Maximum: 30 minutes Club ID...
CHAPTER 7: SERViCE modE CHAPTER 7: SERViCE modE 7.1 SERViCE modE oVERViEw 7.2 SERViCE modE - SETUP TAb The Service Mode allows an authorized service provider to test and store information on the Climb Mill. 1) To enter Service Mode, press ENTER, 3, 0, 0, 1, ENTER on the lower keypad. Service Mode will appear on the display (Figure A). 2) Follow the prompts to change the desired setting.
CHAPTER 7: SERViCE modE CHAPTER 7: SERViCE modE 7.3 SERViCE modE - TEST TAb 7.4 SERViCE modE - log TAb C7xe-01--C or C7xe-02-C Keypad - Old keypad - Includes Quick Start Key C7xe-03--C Keypad - Old keypad - Does NOT Includes Quick Start Key SERViCE modE fUNCTioN &...
CHAPTER 8: TRoUblESHooTiNg CHAPTER 8: TRoUblESHooTiNg 8.8 ERRoR CodE TRoUblESHooTiNg - 02C1 8.9 ERRoR CodE TRoUblESHooTiNg - 02C2 ERRoR CodE 02C1 ERRoR CodE 02C2 (Control Zone 3 iR sensors error) 1) SymPTom: 1) SymPTom: a. 02C1 -Speed tracking error (the speed tracking is off by at least 10 rpms for a continuous 20 sec). a.
CHAPTER 8: TRoUblESHooTiNg CHAPTER 8: TRoUblESHooTiNg 8.11 TRoUblESHooTiNg - ERRoR 03A5 / 03A6 8.10 ERRoR CodE TRoUblESHooTiNg - 02C3 ERRoR CodE 02C3 (frame iR sensors error) ERRoR CodE 03A5 / 03A6 1) SymPTom: 1) SymPTom: a. The frame IR sensors are no communication or disconnected over 3 seconds. b.
CHAPTER 8: TRoUblESHooTiNg CHAPTER 8: TRoUblESHooTiNg 8.12 TRoUblESHooTiNg - ERRoR 03A7 8.13 TRoUblESHooTiNg - ERRoR 03A8 ERRoR CodE 03A7 ERRoR CodE 03A8 1) SymPTom: 1) SymPTom: 03A7 – Can not load video in Virtual Active program. 03A8 - Machine type setting is not matched to LCB or MCB. 2) SolUTioN: 2) SolUTioN: 1) Check if the console machine type is matched with the correct frame.
CHAPTER 8: TRoUblESHooTiNg CHAPTER 8: TRoUblESHooTiNg 8.14 ERRoR CodE TRoUblESHooTiNg - 04A0 8.15 ERRoR CodE TRoUblESHooTiNg - 04b0 ERRoR CodES 04b0 ERRoR CodE 04A0 1) SymPTom: 1) SymPTom: a. 04A0 - UCB has no communication or is disconnected. a. 04B0 - LCB no communication response for over 3 seconds. . 2) SolUTioN: 2) SolUTioN: a.
CHAPTER 8: TRoUblESHooTiNg CHAPTER 8: TRoUblESHooTiNg 8.16 TRoUblESHooTiNg - No PowER To THE CoNSolE 8.17 TRoUblESHooTiNg - HEART RATE iSSUES No PowER To THE CoNSolE HEART RATE iSSUES 1) SymPTom: 1) SymPTom: a. The incoming power is not correct. a. No heart rate. b.
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If your problem is not with the HR grips, a continuity check should be performed on the unit to verify that the console is properly grounded (see Service Bulletin – Continuity Test on Matrix Climb Mills). - Once the console grounding has been verified, the heart rate board ground wire should be verified.
CHAPTER 8: TRoUblESHooTiNg CHAPTER 8: TRoUblESHooTiNg 8.18 TRoUblESHooTiNg - TogglE iSSUES 8.18 TRoUblESHooTiNg - TogglE iSSUES - CoNTiNUEd TogglE iSSUES - Remove the 2 screws going into the handlebar connection frame from the bottom (Figure E). - Remove the 3 screws going into the handlebar connection frame from the top (Figure F). 1) SymPTom: a.
If this reading is higher than 1 or if there is not a reading, replace this section of grip wiring. The Matrix 7xe console includes an integrated TV that shows in the large display window. The TV is capable of being shown as a 7" or 15"...
CHAPTER 8: TRoUblESHooTiNg CHAPTER 8: TRoUblESHooTiNg 8.20 TV TRoUblESHooTiNg - PiCTURE fUZZy oR UNClEAR 8.21 TV TRoUblESHooTiNg - TV will NoT TURN oN 1) For a fuzzy or unclear picture, see the TV programming instructions in Section 10. If the TV is still fuzzy or unclear after programming: 1) Remove the console back and check the electrical connections for the TV (Figures A &...
If replacing the keypad does not resolve the issue, replace the console. figURE A figURE b 4) Remove the 3 screws and remove the small Matrix logo cover at the top of the stairs (Figures C & D). figURE b figURE A...
1) Turn off power and disconnect the cord from the machine. 5) Rotate the 2 plastic clips counter-clockwise to remove the Matrix logo cover (Figures E & F). 2) Remove the 5 screws that hold the console to the console mast (Figure A).
CHAPTER 9: PART REPlACEmENT gUidE CHAPTER 9: PART REPlACEmENT gUidE 9.3 CoNSolE kEyPAd / oVERlAy REPlACEmENT 9.3 CoNSolE kEyPAd / oVERlAy REPlACEmENT - CoNTiNUEd 6) Push the overlay / keypad ribbon cable through the hole in the console and plug it in (Figure E). note: The instructions below are for console overlays / keypads replacement, but the procedure is the same regardless of where the overlay / 7) Match the overlay / keypad to the cutout in the console (Figure F).
CHAPTER 9: PART REPlACEmENT gUidE CHAPTER 9: PART REPlACEmENT gUidE 9.4 fRoNT SHRoUd REPlACEmENT 9.4 fRoNT SHRoUd REPlACEmENT - CoNTiNUEd 1) Turn off power and disconnect the cord from the machine. 8) Disconnect the hand pulse and quick key cables on the inside of the console mast (Figure E). 2) Remove all of the cables from the front cover (Figure A).
CHAPTER 9: PART REPlACEmENT gUidE CHAPTER 9: PART REPlACEmENT gUidE 9.5 lowER CoNTRol boARd (lCb) REPlACEmENT 9.6 UPPER HANdlEbAR REPlACEmENT 1) Turn off power and disconnect the cord from the machine. 1) Turn off power and disconnect the cord from the machine. 2) Remove all wiring from the front cover and remove it from the machine as outlined in Section 9.4.
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CHAPTER 9: PART REPlACEmENT gUidE CHAPTER 9: PART REPlACEmENT gUidE 9.6 UPPER HANdlEbAR REPlACEmENT SET - CoNTiNUEd 9.7 lowER HANdlEbAR SET REPlACEmENT 6) Disconnect the wire that connects the left hand grip cable to the hand pulse extension wire (Figure E). 1) Turn off the power and disconnect the cord from the machine.
CHAPTER 9: PART REPlACEmENT gUidE CHAPTER 9: PART REPlACEmENT gUidE 9.9 STAiR REPlACEmENT 9.8 HANdlEbAR SERViCE 1) Turn off the power and disconnect the cord from the machine. 1) Turn off power and disconnect the cord from the machine. 2) All items on the handlebar are removed using a Phillips screwdriver from the underside of the bar. 2) Remove the side covers as outlined in Section 9.1.
2) Turn the 2 plastic screws counter-clockwise and remove the Matrix logo covers on both sides of the machine. 3) Turn the brake lever to the right to lock the stairs (Figure A) to prevent movement that could cause injury.
CHAPTER 9: PART REPlACEmENT gUidE CHAPTER 9: PART REPlACEmENT gUidE 9.10 dRiVE SET REPlACEmENT - CoNTiNUEd 9.11 CHAiN REPlACEmENT 9) While a tech is pushing the drive set towards the front of the unit (the drive set will still be supported by the guide screw - Figure G), the other 1) Turn off the power and disconnect the cord from the machine.
1) Turn off the power and disconnect the cord from the machine. 9) The chain can now be removed. 2) Remove the Matrix logo covers from each side of the machine. 3) Turn the brake lever to the right to lock the stairs and prevent movement that could cause injury.
2) Remove the Matrix logo covers from each side of the machine. 2) Rotate the 2 plastic clips counter-clockwise to remove the Matrix logo cover (Figures A & B). 3) Turn the brake lever to the right to lock the stairs and prevent movement that could cause injury.
CHAPTER 9: PART REPlACEmENT gUidE CHAPTER 9: PART REPlACEmENT gUidE 9.15 dRiVE bElT REPlACEmENT 9.16 ECb REPlACEmENT 1) Turn off power and disconnect the cord from the machine. 1) Turn off power and disconnect the cord from the machine. 2) Remove the drive set as outlined in Section 9.10. 2) Follow the steps outlined in Section 8.4 to test the new ECB before installing it.
9) There should be 4 screws & ferrules remaining to mount the new ECB (Figure F). 2) Rotate the 2 plastic clips counter-clockwise to remove the left side Matrix logo cover. 3) Disconnect the speed sensor wire (Figure A). note: Use 2 hands to disconnect the speed sensor wire. Do not pull the socket downwards to disconnect as it will damage the connector.
2) Pull up on the Control Zone carefully (Figure A). 2) Rotate the 2 plastic clips counter-clockwise to remove the left side Matrix logo cover. 3) Unplug the wire from the Control Zone and remove the Control Zone from the unit (Figure B).
8) Remove the IR sensor with plate from frame (Figure E). 2) Remove the Matrix logo covers from each side of the machine. 9) Remove the 2 screws holding the IR sensor to the plate (Figure F) and remover the IR sensor.
CHAPTER 9: PART REPlACEmENT gUidE CHAPTER 10: Climb mill SPECifiCATioNS ANd ASSEmbly gUidE 9.21 TESTiNg THE Climb mill 10.1 Climb mill SPECifiCATioNS oNCE THE UNiT oR REPlACEmENT PART iS fUlly iNSTAllEd ANd ASSEmblEd ANd C7xe CLIMBMILL PRoPERly PlACEd oN THE flooR, USE THE followiNg iNSTRUCTioNS To TEST Features THE mACHiNE: STEP HEIGHT...
CHAPTER 10: Climb mill SPECifiCATioNS ANd ASSEmbly gUidE CHAPTER 10: Climb mill SPECifiCATioNS ANd ASSEmbly gUidE 10.2 ASSEmbly HARdwARE 10.3 Climb mill ASSEmbly STEPS STEP 1 - blACk HARdwARE bAg QUANTiTy SkETCH dESCRiPTioN PACkAgE ColoR SOCKET HEAD SCREW BLACK (M8 X 25L) 1) Open the Black hardware bag.
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CHAPTER 10: Climb mill SPECifiCATioNS ANd ASSEmbly gUidE CHAPTER 10: Climb mill SPECifiCATioNS ANd ASSEmbly gUidE 10.3 Climb mill ASSEmbly STEPS - CoNTiNUEd 10.3 Climb mill ASSEmbly STEPS - CoNTiNUEd STEP 2 - blUE & gREEN HARdwARE bAgS STEP 3 - CoNSolE 1) Open the Blue and Green hardware bags.
STEP 4 - bASE STEP STABILIZING THE MATRIX C7XE-04 CLIMB MILL The Matrix Climb Mill should be level for optimum use. Locate a level, stable surface to position the equipment. The equipment has leveling 1) Connect the wires from the Base Frame to the Base Step.
CHAPTER 10: Climb mill SPECifiCATioNS ANd ASSEmbly gUidE CHAPTER 10: Climb mill SPECifiCATioNS ANd ASSEmbly gUidE 10.5 TV PRogRAmmiNg iNSTRUCTioNS (US) 10.5 TV PRogRAmmiNg iNSTRUCTioNS (US) - CoNTiNUEd Once the cardio equipment has been installed, and proper power and cable wiring is provided, The Television must be programmed to the club's Auto Scan (continued): channels and settings.
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CHAPTER 10: Climb mill SPECifiCATioNS ANd ASSEmbly gUidE CHAPTER 10: Climb mill SPECifiCATioNS ANd ASSEmbly gUidE 10.5 TV PRogRAmmiNg iNSTRUCTioNS (id mARkET) 10.5 TV PRogRAmmiNg iNSTRUCTioNS (id mARkET) - CoNTiNUEd Once the cardio equipment has been installed and proper power and cable wiring is provided, The Television must be programmed to the club's Auto Tuning (continued): channels and settings.
CHAPTER 10: Climb mill SPECifiCATioNS ANd ASSEmbly gUidE CHAPTER 11: SofTwARE UPgRAdE PRoCEdURE 10.5 TV PRogRAmmiNg iNSTRUCTioNS (id mARkET) - CoNTiNUEd 11.1 SofTwARE UPgRAdE PRoCEdURE foR UCb * An AC power cord is required to update software in the field. Plug in the unit prior to beginning the update procedure. Picture Mode - ** All plug ins must be removed prior to updating software (for example, no IPod can be connected). Do not use the console while an Picture Mode will help to define the TV display setting. update is in process.
CHAPTER 11: SofTwARE UPgRAdE iNSTRUCTioNS 11.2 SofTwARE UPgRAdE PRoCEdURE foR lCb NoTES NOTE: 1. In order update LCB from console, The UCB software version should be upgraded to GUI L2.0 (application), IO 10.2 and OS 3.27. 2 or above. The instructions below are LCB 1 software upgraded process for H/U/R/E/S, but the procedure is the same with ClimbMill. Please choose the correct LCB software for ClimbMill upgrade. 1) Copy the update manager and LCB firmware files to USB Flash Drive root folder. Two files as below (Figure A). 2) Plug the USB Flash Drive into 7xe console. Software will automatically update. Note: During upgrade process, the LCD screen will be show upgrade information (Figure B&C).
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