Robustel GoRugged M1000 USBV2 User Manual
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Robustel GoRugged M1000 USBV2 User Manual

Industrial cellular usb modem for 2g / 3g / 4g networks
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Robustel GoRugged M1000 USBV2
Industrial Cellular USB Modem
for 2G / 3G / 4G Networks
User Guide
Document Name:
Date:
Status:
DocID:
User Guide
2014-06-27
/Confidential
RT_UG_M1000 USBV2_v.1.0.0
/
www.robustel.com

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Summary of Contents for Robustel GoRugged M1000 USBV2

  • Page 1 Robustel GoRugged M1000 USBV2 Industrial Cellular USB Modem for 2G / 3G / 4G Networks User Guide Document Name: User Guide Date: 2014-06-27 Status: /Confidential DocID: RT_UG_M1000 USBV2_v.1.0.0 www.robustel.com...
  • Page 2 The contents of this document are subject to revision without notice due to continued progress in methodology, design and manufacturing. Robustel shall have no liability for any error or damage of any kind resulting from the use of this document.
  • Page 3 Robustel accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the modem, or for failure of the modem to transmit or receive such data.
  • Page 4 Robustel GoRugged M1000 USBV2 User Guide  Do not drop, hit or shake the modem. Do not use the modem under extreme vibrating conditions.  Do not pull the antenna or power supply cable. Attach/detach by holding the connector. Connect the modem only according to the instruction manual. Failure to do it will void the warranty.
  • Page 5 Robustel GoRugged M1000 USBV2 User Guide Regulatory and Type Approval Information Table 1: Directives Directive of the European Parliament and of the Council of 27 January 2003 on the restriction of the use of certain hazardous substances in electrical and...
  • Page 6 Robustel GoRugged M1000 USBV2 User Guide Revision History Updates between document versions are cumulative. Therefore, the latest document version contains all updates made to previous versions. Release Date Details 2014-06-27 First Release RT_UG_M1000 USBV2 27.06.2014 5 / 39 Confidential...

  • Page 7: Table Of Contents

    Robustel GoRugged M1000 USBV2 User Guide Contents Chapter 1. Product Concept ............................7 Overview ................................ 7 Packing List ..............................7 Specifications ..............................9 Dimensions ..............................10 Selection and Ordering Data ........................10 Chapter 2. Installation ..............................11 Overview ..............................11 LED Indicators ...............................

  • Page 8: Chapter 1. Product Concept

    Robustel GoRugged M1000 USBV2 User Guide Chapter 1. Product Concept 1.1 Overview Robustel GoRugged M1000 USBV2 is a rugged cellular modem with Mini USB interface offering state-of-the-art 2G (GPRS/EDGE)/3G (HSPA/EV-DO)/4G (LTE) connectivity for machine to machine (M2M) applications. Control via AT commands.
  • Page 9 Robustel GoRugged M1000 USBV2 User Guide  SMA antenna (Stubby antenna or Magnet antenna optional) x1 Stubby antenna Magnet antenna  2-pin pluggable terminal block for power connector x1  USB Type A male to USB Mini Type A Male Data Cable x 1 ...

  • Page 10: Specifications

    Robustel GoRugged M1000 USBV2 User Guide  35mm Din-Rail mounting kit x2  AC/DC Power Supply Adapter (12VDC, 1A) x1 1.3 Specifications Cellular Interface  Standards: LTE (DL/UL up to 100/50 Mbps), HSPA+/HSUPA/HSDPA/UMTS, EDGE/GPRS  Frequency: Please refer to “Selection and Ordering Data”...

  • Page 11: Dimensions

    Robustel GoRugged M1000 USBV2 User Guide  Input Voltage: 10 to 36 VDC Physical Characteristics  Housing & Weight: Metal, 300g  Dimension(L x W x H): 102 x 71 x 29 mm  Installation: 35mm Din-Rail or wall mounting or desktop Selection and Ordering Data Model No.

  • Page 12: Chapter 2. Installation

    Robustel GoRugged M1000 USBV2 User Guide Chapter 2. Installation 2.1 Overview 2.2 LED Indicators NET LED Function ME is in one of the following modes: - POWER DOWN mode - ALARM mode - CHARGE ONLY mode - NON-CYCLIC SLEEP mode...

  • Page 13: Usb Interface

    Robustel GoRugged M1000 USBV2 User Guide 75 ms on / 75 ms off / One or more GPRS PDP contexts activated. 75 ms on / 3 s off 500 ms on / 25 ms off Packet switched data transfer is in progress.

  • Page 14: Connect The External Antenna (Sma Type)

    Robustel GoRugged M1000 USBV2 User Guide Don’t forget screw the cover for again-theft. Don’t touch the metal surface of the SIM card in case information in the card is lost or destroyed. Don’t bend or scratch your SIM card. Keep the card away from electricity and magnetism.

  • Page 15: Mount The Modem

    Robustel GoRugged M1000 USBV2 User Guide 2.7 Mount the Modem Use 2 pcs of M3 screw to mount the modem on the wall. Wall Mounting Screw Hole 2.8 Ground the Modem Grounding Screw Grounding and wire routing help limit the effects of noise due to electromagnetic interference (EMI). Run the ground connection from the ground screw to the grounding surface prior to connecting devices.

  • Page 16: Chapter 3. Operate The Modem

    Robustel GoRugged M1000 USBV2 User Guide Chapter 3. Operate the Modem 3.1 AT command Set We can operate and configure M1000 USB V2 via AT commands through USB interface. This chapter will introduce how to install USB driver and AT command examples while configuring M1000 USBV2.
  • Page 17 Robustel GoRugged M1000 USBV2 User Guide 2. Right-click to enter Properties and then click Update Driver. 3. Click Browse my computer for driver software. RT_UG_M1000 USBV2 27.06.2014 16 / 39 Confidential...
  • Page 18 Robustel GoRugged M1000 USBV2 User Guide 4. Click Browse to locate to position of the USB driver (you can find out relevant USB driver in the CD), then click Next. 5. After succeeding to install the USB driver, it will pop up the following window.
  • Page 19 Robustel GoRugged M1000 USBV2 User Guide 6. A simulated virtual COM port which binds to the USB interface of M1000 USBV2 will open after USB driver has been installed. Please check “Device Manager” -> “Modems”. 7. Select the USB modem and right-click to enter “Properties”. In tab “Modem”, you will find that there is simulated COM port which serial software such as secureCRT needs to connect to.

  • Page 20: Start Securecrt

    Robustel GoRugged M1000 USBV2 User Guide 3.1.2 Start SecureCRT We can enter AT commands to configure M1000 USBV2 from serial software such as secureCRT, you can download this software via link: https://app.box.com/s/arkn6xk1asgs1myvuuie. 1. Double click SecureCRT Potable.exe . 2. File->Connect->New Session 3.

  • Page 21: At Command Examples

    Robustel GoRugged M1000 USBV2 User Guide 4. Select the simulated COM port and match the parameters as below, click the “Next” button to finish this session. Note: You need to disable “RTS/CTS. 3.1.3 AT Command Examples M1000 USBV2 supports the guidelines known as the “AT Command Set.” AT Command Set is the industry standard line-oriented command language used to communicate with the modem.

  • Page 22: Csd Connection

    Robustel GoRugged M1000 USBV2 User Guide +CPIN: SIM PIN PIN1 is required +CPIN: SIM PUK PUK1 is required Saves parameters in The configuration settings are stored. AT&W non-volatile memory 3.2 CSD Connection 3.2.1 Overview A Circuit-Switched Data Connection makes the wireless modem work in a manner similar to a regular analog modem.

  • Page 23: Answering A Csd Connection

    Robustel GoRugged M1000 USBV2 User Guide 5. Type ATH and press Enter to disconnect. Note:  +++ is the escape sequence, and ATH is the hang-up command.  For international calls, the local international prefix does not need to be set, but does need to be replaced by the + character.

  • Page 24: Using Short Message Service

    Robustel GoRugged M1000 USBV2 User Guide 3. Type AT&W and press Enter. 4. To close the CSD connection, type +++. The modem will respond with OK to indicate that you have already switched back to the command mode. 5. Type ATH and press Enter to disconnect.

  • Page 25: Reading A Short Message

    Robustel GoRugged M1000 USBV2 User Guide Note: AT+CMGF=1 sets the SMS to Text mode. 3.3.2 Reading a Short Message 1. Type AT+CMGF=1 and then press Enter. 2. Type AT+CNMI=2,1 and then press Enter. 3. When a short message is received, the modem will show the storage number of the message after “+CMIT: “SM”, x”...

  • Page 26: Deleting A Short Message

    Robustel GoRugged M1000 USBV2 User Guide 3.3.3 Deleting a Short Message Type AT+CMGD=x,n and then press Enter. This is where x represents one of the following options: “REC UNREAD” Shows received unread messages. “REC READ” Shows received read messages. “STO UNSENT” Shows stored unsent messages.

  • Page 27: Internet Access For Pc

    Robustel GoRugged M1000 USBV2 User Guide 3.4.2 Internet Access for PC The modem can use Windows DUN (Dial-up Networking) to provide the Internet access through the cellular network. Instructions are described in the following chapters. Note: The specific steps may vary depending on your version of Windows and your Windows settings. Following steps are basing on Windows 7.
  • Page 28 Robustel GoRugged M1000 USBV2 User Guide 2. Right-click to enter Properties. You can select the maxumum port speed as 230400 in tab Modem.  Modem Diagnostics Follow these steps to verify that the modem is installed properly and has been activated.
  • Page 29 Robustel GoRugged M1000 USBV2 User Guide 2. If the query is successful, both commands sent to the modem and responses from the modem will be displayed. Click OK to close the window.  Adding Windows DUN Follow these steps to add Windows Dial-up Networking.
  • Page 30 Robustel GoRugged M1000 USBV2 User Guide click Next. 3. Select the No, create a new connection option, and then click Next. RT_UG_M1000 USBV2 27.06.2014 29 / 39 Confidential...
  • Page 31 Robustel GoRugged M1000 USBV2 User Guide 4. Select the Dial-up option. 5. Select the correct USB Modem which is shown as the same as Device Manager -> Modems -> XXX USB modem. RT_UG_M1000 USBV2 27.06.2014 30 / 39 Confidential...
  • Page 32 Robustel GoRugged M1000 USBV2 User Guide 6. Type *99***1# in the Phone number text input box, and type the User name and Password in the appropriate text boxes, and then click Connect. Note: User Name and Password is used for cellular dial-up connection, you can check with local ISP whether you need to enter and what you need to enter.
  • Page 33 Robustel GoRugged M1000 USBV2 User Guide 8. Also you can try to ping to www.google.com to check whether GPRS connection has been established. RT_UG_M1000 USBV2 27.06.2014 32 / 39 Confidential...

  • Page 34: Chapter 4. Appendix

    Robustel GoRugged M1000 USBV2 User Guide Chapter 4. Appendix 4.1 GSM Alphabet Standard SMS can contain 160 characters. However, the characters typed must be part of the so-called 7-bit default alphabet as specified by GSM 3.38. You can see in the table below that this alphabet contains all ASCII characters and some accented characters.
  • Page 35 Robustel GoRugged M1000 USBV2 User Guide 0×17 GREEK CAPITAL LETTER PSI Ψ 0×18 GREEK CAPITAL LETTER SIGMA Σ 0×19 GREEK CAPITAL LETTER THETA Θ 0×1A GREEK CAPITAL LETTER XI Ξ 0×1B ESCAPE TO EXTENSION TABLE 0×1B0A 27 10 FORM FEED 0×1B14...
  • Page 36 Robustel GoRugged M1000 USBV2 User Guide 0×37 DIGIT SEVEN 0×38 DIGIT EIGHT 0×39 DIGIT NINE 0×3A COLON 0×3B SEMICOLON 0×3C LESS-THAN SIGN < 0×3D EQUALS SIGN 0×3E GREATER-THAN SIGN > 0×3F QUESTION MARK 0×40 INVERTED EXCLAMATION MARK ¡ 0×41 LATIN CAPITAL LETTER A 0×42...

  • Page 37: Troubleshooting

    LATIN SMALL LETTER U WITH DIAERESIS ü 0×7F LATIN SMALL LETTER A WITH GRAVE à 4.2 Troubleshooting This section of the document describes possible problems encountered when using the Robustel M1000 USBV2 and their solutions. RT_UG_M1000 USBV2 27.06.2014 36 / 39 Confidential...

  • Page 38: The Modem's Led Does Not Light

    Robustel GoRugged M1000 USBV2 User Guide 4.2.1 The modem’s LED does not light:  Check if modem has connected to a proper power supply.  Check if the power connector is properly inserted. 4.2.2 The modem keep rebooting all the time: ...

  • Page 39: Terms And Abbreviations

    Robustel GoRugged M1000 USBV2 User Guide Terms and Abbreviations Abbreviations Description Alternating Current Access Point Name of GPRS Service Provider Network Conformité Européene (European Conformity) CHAP Challenge Handshake Authentication Protocol Circuit Switched Data Clear to Send Decibel Decibel Relative to an Isotropic radiator...
  • Page 40 Robustel GoRugged M1000 USBV2 User Guide Point-to-point Protocol Personal Identity Number Power Supply Unit Personal Unblocking Key R&TTE Radio and Telecommunication Terminal Equipment Radio Frequency Real Time Clock Request to Send Receive Direction Subscriber Identification Module Subminiature Version A RF Connector...

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