Robustel GoRugged M1000 Pro User Manual
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Robustel GoRugged M1000 Pro User Manual

Serial to gprs/edge gateway for gsm/gprs/edge networks
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Robustel GoRugged M1000 Pro
Serial to GPRS/EDGE Gateway
For GSM/GPRS/EDGE Networks
User Guide
Document Name:
Firmware:
GatewayConfigurator Pro: 1.0.7
Date:
Status:
DocID:
User Guide
2.1.0
2012-11-15
/Confidential
RT_M1000_Pro_v01.01
/
www.robustel.com

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  • Page 1 Robustel GoRugged M1000 Pro Serial to GPRS/EDGE Gateway For GSM/GPRS/EDGE Networks User Guide Document Name: User Guide Firmware: 2.1.0 GatewayConfigurator Pro: 1.0.7 Date: 2012-11-15 Status: /Confidential DocID: RT_M1000_Pro_v01.01 www.robustel.com...
  • Page 2 The contents of this document are subject to revision without notice due to continued progress in methodology, design and manufacturing. Robustel shall have no liability for any error or damage of any kind resulting from the use of this document.
  • Page 3 Robustel accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the gateway, or for failure of the gateway to transmit or receive such data.
  • Page 4 Robustel GoRugged M1000 Pro User Guide  Do not drop, hit or shake the gateway. Do not use the gateway under extreme vibrating conditions.  Do not pull the antenna or power supply cable. Attach/detach by holding the connector. Connect the gateway only according to the instruction manual. Failure to do it will void the warranty.
  • Page 5 Robustel GoRugged M1000 Pro User Guide Regulatory and Type Approval Information Table 1: Directives Directive of the European Parliament and of the Council of 27 January 2003 on the restriction of the use of certain hazardous substances in electrical and...
  • Page 6 Robustel GoRugged M1000 Pro User Guide Revision History Updates between document versions are cumulative. Therefore, the latest document version contains all updates made to previous versions. Release Date Firmware Version Details 2011-08-31 1.00 First Release 2011-12-27 1.01 Add DI, DO 2012-07-27 1.02...

  • Page 7: Table Of Contents

    Robustel GoRugged M1000 Pro User Guide Contents Chapter 1. Product Concept ............................8 Overview ................................ 8 Packing List ..............................8 Features and Specifications.......................... 10 Dimensions ..............................12 Selection and Ordering Data ........................12 Chapter 2. Installation ..............................13 Overview ..............................13 LED Indicators ...............................
  • Page 8 Factory Settings ............................48 Restore to Factory Default ........................... 48 SMS Commands for Remote Control ......................48 Modbus Address Mapping ........................... 57 Robustel DI and DO over TCP Protocol......................58 Troubleshooting ............................59 5.6.1 The gateway’s LED does not light: ....................59 5.6.2...

  • Page 9: Chapter 1. Product Concept

    Robustel GoRugged M1000 Pro User Guide Chapter 1. Product Concept 1.1 Overview The Robustel GoRugged M1000 Pro is a rugged serial to GPRS/EDGE gateway offering state-of-the-art GSM/GPRS  (EDGE optional) connectivity for machine to machine (M2M) applications. Automatic GPRS connection (no AT commands required) and watchdog for reliable communications.
  • Page 10 Robustel GoRugged M1000 Pro User Guide  CD with user guide and configuration utility x1 Note: Please notify your sales representative if any of the above items are missing or damaged. Optional accessories (can be purchased separately):  SMA antenna (Stubby antenna or Magnet antenna optional) x1...

  • Page 11: Features And Specifications

    Robustel GoRugged M1000 Pro User Guide  DB9 Male to 9-pin 5mm pluggable terminal block for serial port and DI/DO x1 1.3 Features and Specifications  Configuration mode and Normal mode selecting by switch  Configurable by Robustel GatewayConfigurator Pro GUI Auto GPRS connection (no AT commands required) and watchdog for reliable communications ...
  • Page 12 Robustel GoRugged M1000 Pro User Guide GSM and GPRS (* EDGE optional) Standard GPRS: max. 86 kbps (DL and UL) EDGE: max. 236.8 kbps (DL and UL) Band Options Quad-Band 850/900/1800/1900 MHz Cellular Interface GPRS Multi-slot Class Class 10 (* Class 12 optional)

  • Page 13: Dimensions

    Robustel GoRugged M1000 Pro User Guide Data Link: 100 to 200 mA (peak) @ 12 V Housing Metal Weight 300g Physical Without ears (L x W x H): 102.4 x 71.4 x 29.4 mm Characteristics Dimension With ears (L x W x H): 102.4 x 99.4 x 29.4 mm...

  • Page 14: Chapter 2. Installation

    Robustel GoRugged M1000 Pro User Guide Chapter 2. Installation 2.1 Overview 2.2 LED Indicators Name Color Function RSSI (3 LEDs) Green Cellular signal strength level Please refer to Table ME Functions Indicating the TCP connection status. Green TCP connection established: blinking every 0.3s No TCP connection: blinking every 1.5s...

  • Page 15: Mounting The Gateway

    Robustel GoRugged M1000 Pro User Guide ME Functions NET LED Function ME is in one of the following modes: - POWER DOWN mode - ALARM mode - CHARGE ONLY mode - NON-CYCLIC SLEEP mode - CYCLIC SLEEP mode with no temporary wake-up event in progress...

  • Page 16: Installation The Sim Card

    Robustel GoRugged M1000 Pro User Guide 2.4 Installation the SIM Card Be sure to insert a SIM card before you use the gateway. Note: A SIM card set with PIN code cannot be used normally in the gateway. You need to use Modem Configurator to unlock the PIN code of the SIM card before using it in the gateway.

  • Page 17: Connect The External Antenna (Sma Type)

    Robustel GoRugged M1000 Pro User Guide   2.5 Connect the External Antenna (SMA Type) Connect this to an external antenna with SMA male connector. Make sure the antenna is for the correct frequency as your GSM operator with impedance of 50ohm, and also connector is secured tightly.

  • Page 18: Connecting The I/O Device And Sensors

    Robustel GoRugged M1000 Pro User Guide PIN assignment for gateway’s DB9 female connector PIN Assignment DB9 Female Connector RS232 RS485 (2-wire) Data- (B) RXD -> Data+ (A) TXD <- RTS <- CTS -> IO GND 2.7 Connecting the I/O Device and Sensors...

  • Page 19: Grounding The Gateway

    Robustel GoRugged M1000 Pro User Guide 2.8 Grounding the Gateway Grounding and wire routing help limit the effects of noise due to electromagnetic interference (EMI). Run the ground connection from the ground screw to the grounding surface prior to connecting devices.

  • Page 20: Chapter 3. Operate The Gateway

    3.2 Modem Configurator Pro Overview Modem Configurator Pro is a PC-based configuration software tool for managing and configuring Robustel M1000 Pro gateways. With a full graphics mode and Windows-based environment, even first time users will find it easy to learn how to use this new software tool.

  • Page 21: Starting Modem Configurator Pro

    Robustel GoRugged M1000 Pro User Guide 3.2.1 Starting Modem Configurator Pro Switch the gateway to “Config Mode”, connect the RS-232 port of the gateway to a host PC, then power on the gateway. Double click “Modem Configurator Pro.exe” to start the software.
  • Page 22 Robustel GoRugged M1000 Pro User Guide After that you can see the popup windows “Operation Succeed”. Note: The RS-232 connector uses the standard PINOUT. A direct male DB9 to female DB9 cable can be used to connect to a PC’s serial port. If you use a USB-to-serial product to configure the gateway may cause unexpected errors when configuring the gateway.

  • Page 23: Export And Import Profiles

    Robustel GoRugged M1000 Pro User Guide Read Read gateway’s currently settings. Save changes into gateway. Write Note: Reboot for changes to take effect. Set gateway to default factory settings, which will take effect after clicking “Write” button. Default Note: PIN setting, Phone Book settings and COM settings will not be restored to factory default.

  • Page 24: Upgrade Gateway Firmware

    Robustel GoRugged M1000 Pro User Guide 2. Select Import from the Settings menu. Then select a profile. Click on Open. 3. Click “Write” button then it will popup “Import Succeed” windows. 3.2.3 Upgrade Gateway Firmware The following instructions illustrate how to use Modem Configurator to upgrade the firmware of a gateway.

  • Page 25: Basic

    Robustel GoRugged M1000 Pro User Guide 3. During upgrading, you can see the progress bar. After upgrading, you can see “Upgrade Finished” popup windows. 4. Reboot the gateway manually after upgrading. 3.2.4 Basic This tab allows user to set follow items:...

  • Page 26: Gprs

    Robustel GoRugged M1000 Pro User Guide GSM / GPRS module Vary different IMEI Cellular module’s IMEI number. cellular module Password for SMS control, including remote configuration and remote Password reading gateway status. Null The password can be left as null, maximum 20 ASCII characters.
  • Page 27 Robustel GoRugged M1000 Pro User Guide built-in PPP protocol. This tab allows user to set GPRS and related items for automatic GPRS connection: GPRS Item Description Default Access Point Name for cellular dial-up connection, provided by local ISP. Null User Name User Name for cellular dial-up connection, provided by local ISP.
  • Page 28 Robustel GoRugged M1000 Pro User Guide item. Select from “Always Online” and “Connect On Demand”. Mode Always Online: M1000 Pro will automatically a GPRS connection after power on and each Always Connection restarts, this will remain and will be re-established after an interruption.

  • Page 29: Advanced 1

    Robustel GoRugged M1000 Pro User Guide 3.2.6 Advanced 1 Advanced settings part 1 for GPRS and IP communications. Advanced 1 Item Description Default The serial port will queue the data in the buffer and send the data to the Cellular port when it reaches the Interval Timeout in the field.
  • Page 30 Robustel GoRugged M1000 Pro User Guide Online SMS Notification includes follow information: Name: Reg: Operator: RSSI: Local IP: RTC: COM: Note: Local IP is the M1000 Pro’s IP address assigned by ISP when dial-up to cellular network successful. Tick to enable.

  • Page 31: Advanced 2

    Robustel GoRugged M1000 Pro User Guide 3.2.7 Advanced 2 Advanced settings part 2 for GPRS and IP communications. Advanced 2 Item Description Default Tick to enable. Some TCP servers required Login Request Packet with follow flow: A TCP connection begins with the client opening a TCP/IP socket to the server and sending a Custom Login Request Packet.

  • Page 32: Wakeup

    Robustel GoRugged M1000 Pro User Guide DHCP server or the APN, this is performed so that system resources are not taken up unnecessarily. To stop this happening you will need to send periodic Keep Alive bytes to keep the gateway always online.
  • Page 33 Robustel GoRugged M1000 Pro User Guide Wakeup Item Description Default Tick the Time checkbox to allow gateway automatic connects to GPRS Disable Time with preset time schedule every day, support maximum 3 time schedule/day (e.g. 07:00, 11:00 and 23:30 every day).

  • Page 34: Reboot

    Robustel GoRugged M1000 Pro User Guide 3.2.9 Reboot Since cellular network is not as stable as fixed line, M1000 Pro supports various auto reboot function to keep gateway working 24x7 without hang up. Reboot Note: This function is available under both “Config Mode” and “Normal Mode”.
  • Page 35 Robustel GoRugged M1000 Pro User Guide ID (e.g. Reboot ok!). Note: Only support text format SMS. Note: 1. Time format for Time reboot is 24-hours. 2. The phone numbers for Call and SMS function can be set in Phone Book tab.
  • Page 36 Each phone group include up to 10 phone numbers. Tick to enable DI over TCP. Disable DI over TCP Protocol: please refer to 5.5 Robustel DI and DO over TCP Protocol Note: the Event Counter value will be reset to zero if power is disconnected. 3.2.11 DO Type...
  • Page 37 Robustel GoRugged M1000 Pro User Guide This tab describes Digital Output settings. Networks Item Description Default Digital Output acts according to different alarm source. Selected from DI Alarm, SMS Control, Call Control, selection can be one or more. DI Alarm: Digital Output triggers the related action when there is Alarm Source alarm from Digital Input.

  • Page 38: Phone Book

    The first pulse will be generated after a “Delay”. Input from 0 to 30000ms. (0=generate pulse without delay) Tick to enable DO over TCP. Disable DO over TCP Protocol: please refer to 5.5 Robustel DI and DO over TCP Protocol 3.2.12 Phone Book Networks Item Description Default Phone NO.

  • Page 39: Phone Group

    Robustel GoRugged M1000 Pro User Guide Tick the SMS Reboot checkbox to allow gateway auto reboot with Disable SMS Reboot incoming specified short message from this number. Tick the Call Wakeup checkbox to allow gateway automatic connects Disable Call Wakeup to GPRS with incoming call from this number.

  • Page 40: Networks

    Robustel GoRugged M1000 Pro User Guide 3.2.14 Networks Networks Item Description Default Read SMS Service SMS Service Center Read the Short Message service center. Center from card Show the gateway current registration status. There are 3 status: Registration 1. Not registered 2.
  • Page 41 Robustel GoRugged M1000 Pro User Guide 2. Click “Read” to refresh the “Network” and “Rx Level” status. Values of received signal strength (RSSI) Value of received signal strength indication (RSSI) Interpretation of the received signal strength 0 to 12 Insufficient or weak...

  • Page 42: Chapter 4. Typical Applications

    Robustel GoRugged M1000 Pro User Guide Chapter 4. Typical Applications 4.1 Overview Cellular data transmission is an increasingly attractive mechanism for communication with remote, non-permanent or mobile devices. Being able to collect and distribute data virtually anywhere without requiring the limitation of working within specific fixed line networks is a powerful force for efficiency and reliability.

  • Page 43: Gprs General

    Robustel GoRugged M1000 Pro User Guide 4.2 GPRS General When using data services via GPRS, GPRS ISPs offer various contract options, especially regarding the pricing (basic price, basic data volume, billing unit). Please contact the according providers for further information.

  • Page 44: Date Rates

    Robustel GoRugged M1000 Pro User Guide Exceptions to this restriction will be provided by the according provider, if available. Please also contact your provider to clarify if it is possible to use a public IP or Operator VPN (Virtual Private Network) for possibly required server functionality.

  • Page 45: Delay

    Robustel GoRugged M1000 Pro User Guide Note: The above mentioned values represent the theoretically maximum possible values for a GPRS device. For an EDGE device, values four times as large may be assumed. In practice, the following applies: GPRS will not provide guaranteed data rates or bandwidths for the application. The values allocated by the network provider (coding scheme and time slots to be used) can change dynamically during a connection and depend, among other things, on the current amount of connections in the GSM cell.

  • Page 46: Tcp Server Mode

    Robustel GoRugged M1000 Pro User Guide Types of TCP Client Connection: 1. Fixed Public IP (or dynamic public IP with domain name) for the host PC The M1000 Pro will only be able to connect to a host PC if the PC is using a fixed public IP address (or dynamic public IP with domain name), M1000 Pro can be any IP (either a private IP or public IP).

  • Page 47: Udp Mode

    Robustel GoRugged M1000 Pro User Guide subnetwork. To ensure that this is the case, use the same cellular ISP to connect the devices to the network. In addition, you will need to request that the cellular ISP provide you with two private fixed IP addresses (e.g., 192.168.1.1 and 192.168.1.2).
  • Page 48 Robustel GoRugged M1000 Pro User Guide remote serial devices or gateways. The purpose of the redirector is to make the virtual COM port exhibit behavior that closely resembles that of a "real" COM port, i.e., a COM port driver for local serial port hardware. A virtual COM port itself is a relatively simple software mechanism that can be implemented by driver software similar to that of a conventional COM port driver.

  • Page 49: Chapter 5. Appendix

    Robustel GoRugged M1000 Pro User Guide Chapter 5. Appendix 5.1 Factory Settings Factory setting of the gateway COM port under Config Mode and Normal Mode Data bits = 8 Parity = none Stop bits = 1 Baud = 115200 bps Flow control = none 5.2 Restore to Factory Default...
  • Page 50 Robustel GoRugged M1000 Pro User Guide 6. E.g., 1234:1001,M1000 Pro;0004 In this command, password is 1234, and we set device name as “M1000 Pro”, then save parameters and reset the gateway to take effect with command 0004. Description Syntax Comments...
  • Page 51 Robustel GoRugged M1000 Pro User Guide 0 - use peer dns 1 - manual dns1(ip address, such 192.168.0.1) dns2(ip address, such 192.168.0.2) mode: Socket Application 0 - tcp client 1009 cmd,mode Mode 1 - tcp server 2 - udp 1010...
  • Page 52 Robustel GoRugged M1000 Pro User Guide 1 - enable flag: 0 - disable 1 - enable 1023 Enable Internal Roaming cmd,flag,mode,plmn *mode:(can be null) 0 - PLMN in SIM 1 - manual plmn(max 6 bytes) flag: 0 - disable 1 - enable...
  • Page 53 Robustel GoRugged M1000 Pro User Guide 0 - disable sms reply 1 - enable sms reply *content(max 20 bytes and can be null) flag1: 0 - disable sms wakeup 1 - enable sms wakeup flag2: 0 - disable sms reply...
  • Page 54 Robustel GoRugged M1000 Pro User Guide index: 0 - 10(0 - M1000 will auto generate a index when the phone book isn't full) number(max 20 bytes) flag: xxxxx (binary format: 00000 - 11111) flag.1: 0 - disable call reboot 1 - enable call reboot flag.2:...
  • Page 55 Robustel GoRugged M1000 Pro User Guide power on *message1: alarm on message (max 70 bytes) *message2: alarm off message (max 70 bytes) *group: 1 - 10 (phone group) *DIOverTcp: 0 - disable 1 - enable flag: xxxx (binary format: 000 - 111) flag.0 :...
  • Page 56 Robustel GoRugged M1000 Pro User Guide low: 1 - 30000 high: 1 - 30000 1041 Set Pulse Parameters cmd,low,high,output,delay output: 0 - 30000 delay: 0 - 30000 *onContent: max 70 bytes Control 1042 cmd,onContent,offContent,group *offContent: max 70 bytes Parameters group: 1 - 10 (phone group)
  • Page 57 Robustel GoRugged M1000 Pro User Guide return: 1 - time wakeup 2004 Get Wakeup Parameters 2 - call wakeup 3 - sms wakeup 4 - data wakeup return: 1 - time reboot 2005 Get Reboot Parameters 2 - call reboot...

  • Page 58: Modbus Address Mapping

    Robustel GoRugged M1000 Pro User Guide 4. Enable International Roaming a. Enable International Roaming, corresponding command is: 1023,1 b. Disable International Roaming, use PLMN in SIM, corresponding command is: 1023,0,0 or 1023,0 c. Disable International Roaming, manual, plmn = 46002, corresponding command is: 1023,0,1,46002 5.

  • Page 59: Robustel Di And Do Over Tcp Protocol

    Robustel GoRugged M1000 Pro User Guide 5.5 Robustel DI and DO over TCP Protocol DI over TCP and DO over TCP are using private protocol. User can easily integrate Robustel DI and DO over TCP Protocol into their SCADA or system. Data format: Data Type...

  • Page 60: Troubleshooting

    Robustel GoRugged M1000 Pro User Guide 5.6 Troubleshooting This section of the document describes possible problems encountered when using the Robustel M1000 Pro gateway and their solutions. 5.6.1 The gateway’s LED does not light:  Check if gateway has connected to a 9 to 36VDC power supply properly.
  • Page 61 Robustel GoRugged M1000 Pro User Guide CHAP Challenge Handshake Authentication Protocol Circuit Switched Data Clear to Send Decibel Decibel Relative to an Isotropic radiator Direct Current Data Carrier Detect Data Communication Equipment (typically gateways) DCS 1800 Digital Cellular System, also referred to as PCN...
  • Page 62 Robustel GoRugged M1000 Pro User Guide Subscriber Identification Module Subminiature Version A RF Connector Short Message Service TCP/IP Transmission Control Protocol / Internet Protocol Terminal Equipment, also referred to as DTE Transmit Direction UART Universal Asynchronous Receiver-transmitter User Datagram Protocol...

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