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Robustel GoRugged M1000 MP User Manual

Industrial cellular modem 1 rs-232 + 1 usb host
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User Guide
GoRugged M1000 MP
Industrial Cellular Modem
1 RS-232 + 1 USB Host
Guangzhou Robustel Technologies Co., Ltd.
www.robustel.com

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Summary of Contents for Robustel GoRugged M1000 MP

  • Page 1 User Guide GoRugged M1000 MP Industrial Cellular Modem 1 RS-232 + 1 USB Host Guangzhou Robustel Technologies Co., Ltd. www.robustel.com...
  • Page 2 The contents of this document are subject to change without notice due to continued progress in methodology, design and manufacturing. Robustel shall have no liability for any error or damage of any kind resulting from the use of this document.
  • Page 3 Robustel accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the modem, or for failure of the modem to transmit or receive such data.
  • Page 4 Robustel GoRugged M1000 MP User Guide Do not expose the modem to extreme conditions such as high humidity / rain, high temperature, direct sunlight,  caustic / harsh chemicals, dust, or water. Do not try to disassemble or modify the modem. There is no user serviceable part inside and the warranty ...
  • Page 5 Robustel GoRugged M1000 MP User Guide Regulatory and Type Approval Information Table 1: Directives 2011/65/EC Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and...
  • Page 6 Robustel GoRugged M1000 MP User Guide Document History Updates between document versions are cumulative. Therefore, the latest document version contains all updates made to previous versions. Date Document Version Change Description Dec. 18, 2013 V1.0.0 Initial release Jan. 4, 2015 V1.1.0...

  • Page 7: Table Of Contents

    Robustel GoRugged M1000 MP User Guide Contents Chapter 1 Product Overview ........................... 8 Key Features ............................... 8 Package Contents............................8 Specifications ............................10 Dimensions ............................... 12 Ordering Information ..........................12 Chapter 2 Hardware Installation ........................13 PIN Assignment ............................13 LED Indicators ............................

  • Page 8: Chapter 1 Product Overview

    Chapter 1 Product Overview 1.1 Key Features The Robustel Industrial Cellular Modem M1000 MP is a compact design cellular modem based on GSM/GPRS/EDGE/ UMTS/HSDPA/HSUPA/HSPA+ networks. It offers the state-of-the-art 2G/3G connectivity for machine to machine (M2M) applications, providing users with reliable data transmission.
  • Page 9 1 x 2-pin 3.5 mm male terminal block for power supply  1 x Quick Start Guide with download link of other documents or tools Note: If any of the above items is missing or damaged, please contact your Robustel sales representative. Optional Accessories (sold separately): ...

  • Page 10: Specifications

    Robustel GoRugged M1000 MP User Guide  RS-232 serial cable (DB9 male to DB9 female)  Mini USB cable  AC/DC power adapter (12V DC, 1.0 A; EU/US/UK/AU plug optional) 1.3 Specifications Cellular Interface Number of antennas: 2 (MAIN + AUX) or 1 (MAIN) optional ...
  • Page 11 Robustel GoRugged M1000 MP User Guide Serial Interface Number of ports: 1 x RS-232  Connector: DB9 female  Baud rate: 1200 bps to 115200 bps  RS-232: RxD, TxD, RTS, CTS, GND  USB Interface Number of ports: 1 x mini USB ...

  • Page 12: Dimensions

    B1, 2, 5, 8, 19 850/900/1800/1900 MHz Operating Temperature -40 to +85 °C Relative Humidity 5 to 95% RH *For more information about frequency bands in different countries, please contact your Robustel sales representative. RT_UG_M1000 MP_v.2.0.1 Apr. 09, 2018 12/43...

  • Page 13: Chapter 2 Hardware Installation

    Robustel GoRugged M1000 MP User Guide Chapter 2 Hardware Installation 2.1 PIN Assignment RS-232 Terminal block Direction M1000 MP  Device M1000 MP  Device M1000 MP  Device M1000 MP  Device GND x 2 M1000 MP  Device M1000 MP ...

  • Page 14: Led Indicators

    Robustel GoRugged M1000 MP User Guide 2.2 LED Indicators Name Color Status Description POWER Green On, solid Modem is powered on. Modem is powered off. STATUS Green On, solid The current network is connected. (for dual-antenna) Note: Only available for the 3G module, and the indicator On, 0.5 sec blink...

  • Page 15: Usb Interface

    Robustel GoRugged M1000 MP User Guide 2.3 USB Interface Function Operation Data transmission Connect an USB cable to the mini USB connector at the bottom of the M1000 MP Modem, and connect the other end of the cable to external communication equipment.

  • Page 16: Insert Or Remove Sim Card

    Robustel GoRugged M1000 MP User Guide 2.4 Insert or Remove SIM Card Please ensure to insert the SIM card before starting. If the PIN of the SIM card is unlocked, and if the corresponding PIN code is incorrect at the time of device configuration, the SIM card is unavailable.

  • Page 17: Attach External Antenna (Sma Type)

    Robustel GoRugged M1000 MP User Guide 2.5 Attach External Antenna (SMA Type) Attach an external SMA antenna to the modem’s antenna connector and twist tightly. Make sure the antenna is within the correct frequency range provided by the ISP and with 50 Ohm impedance.
  • Page 18 Robustel GoRugged M1000 MP User Guide Use 3 pcs of ST2.9*6 pan head self-tapping Phillips screws to fix the wall mounting kit to the modem, and then use 2 pcs of M3 drywall screws to mount the modem associated with the wall mounting kit on the wall.

  • Page 19: Connect The Modem To External Device

    Robustel GoRugged M1000 MP User Guide 2.7 Connect the Modem to External Device Connect a serial cable to the DB9 female connector at the bottom of the M1000 MP Modem, and connect the other end of the cable to an external controller or computer. Here takes RS-232 port as an example.

  • Page 20: Chapter 3 Modem Operation

    Robustel GoRugged M1000 MP User Guide Chapter 3 Modem Operation You can use AT commands to operate and configure the M1000 MP Modem through the mini USB port or serial port. This chapter will mainly introduce AT commands examples about how to configure the M1000 MP Modem.
  • Page 21 Robustel GoRugged M1000 MP User Guide Choose “Serial” as the protocol. Choose the relevant COM port and match the parameters as below, then click “Next”. Note: Please be sure to configure the parameters as following: 115200, 8, n, 1, and disable “RTS/CTS”.

  • Page 22: At Command Examples

    Robustel GoRugged M1000 MP User Guide 3.1.2 AT Command Examples Following are some examples of the AT commands. For more detailed description, please refer to the AT command guide for the module. Description AT Commands Modem Response Comments Modem confirm Responding OK indicates that the modem is ready.

  • Page 23: Reading A Short Message

    Robustel GoRugged M1000 MP User Guide Note: AT+CMGF=1 is used to set the SMS as Text mode. 3.2.2 Reading a Short Message Type AT+CMGF=1 and press Enter. Type AT+CNMI=2,1 and press Enter. When a short message is received, the window will show +CMIT: “SM”, x, in which the x is the index number for SMS save position.

  • Page 24: Deleting A Short Message

    Robustel GoRugged M1000 MP User Guide 3.2.3 Deleting a Short Message Type AT+CMGD=x,n and press Enter. Here the x represents one of the following options: “REC UNREAD” showing the unread messages “REC READ” showing the read messages “STO UNSENT” showing the unsent and saved messages “STO SENT”...

  • Page 25: Windows Gprs Access

    Robustel GoRugged M1000 MP User Guide 3.3.2 Windows GPRS Access The modem can use Windows DUN (Dial-up Networking) to provide the Internet access through the GPRS mobile network. The following are the steps about how to dial via Windows. Note: The following steps are based on Windows 7, so the specific steps may vary depending on your version of Windows and your Windows settings.
  • Page 26 Robustel GoRugged M1000 MP User Guide code before you can proceed. 2. When the “Add Hardware Wizard” window pops out, select “Don’t detect my modem, I will select it from a list” and click Next. Choose Standard 33600 bps Modem and click Next.
  • Page 27 Robustel GoRugged M1000 MP User Guide Choose the selected port that the modem wants to connect to the computer and click Next. Click Finish to finish the modem installation. RT_UG_M1000 MP_v.2.0.1 Apr. 09, 2018 27/43...
  • Page 28 Robustel GoRugged M1000 MP User Guide The new modem will be listed on the Modems tab. Set Maximum Port Speed  Double-click “Standard 33600 bps Modem” and click Properties. RT_UG_M1000 MP_v.2.0.1 Apr. 09, 2018 28/43...
  • Page 29 Robustel GoRugged M1000 MP User Guide Next, click the Modem tab, select “115200” as the Maximum Port Speed and click OK. Modem Diagnostics  Follow these steps to verify that the modem is installed properly and has been activated. Click the Diagnostics tab and click Query Modem. It will pop up a “Please Wait” window in about 2 seconds.
  • Page 30 Robustel GoRugged M1000 MP User Guide If the query is successful, both commands sent to the modem and responses from the modem will be displayed. Setting up the APN  The APN (Access Point Name) must be added to the modem as a modem initialization command before the Windows dial-up.
  • Page 31 Robustel GoRugged M1000 MP User Guide Click Change Default Preferences. RT_UG_M1000 MP_v.2.0.1 Apr. 09, 2018 31/43...
  • Page 32 Robustel GoRugged M1000 MP User Guide Choose “115200” as the port speed and “None” as the flow control, and then click OK. Click OK to close the Properties window. Click OK to close the Modems window. RT_UG_M1000 MP_v.2.0.1 Apr. 09, 2018...
  • Page 33 Robustel GoRugged M1000 MP User Guide Adding Windows DUN  The following are the steps about how to add the Windows Dial-up Networking. In the Control Panel, open Network and Sharing Center and click Set up a new connection or network.
  • Page 34 Robustel GoRugged M1000 MP User Guide Choose the Dial up option. Type *99***1# in the Dial-up phone number box, type the User name and Password in the corresponding boxes, and click Connect. Note: User Name and Password are used for cellular dial-up connection. Please check with your local ISP to see whether you should type.
  • Page 35 Robustel GoRugged M1000 MP User Guide After the dialing up is completed, the window is shown below. Ping www.google.com to check whether GPRS connection has been established. RT_UG_M1000 MP_v.2.0.1 Apr. 09, 2018 35/43...

  • Page 36: Chapter 4 Appendix

    Robustel GoRugged M1000 MP User Guide Chapter 4 Appendix 4.1 GSM Alphabet A standard SMS consists of 160 characters, and which must be 7-bit default alphabet specified by GSM 3.38 character set. The following character table contains all ASCII characters and other accented characters. For example, u umlaut (ü) and e with grave (è), are in this set.
  • Page 37 Robustel GoRugged M1000 MP User Guide 0×1B28 27 40 LEFT CURLY BRACKET 0×1B29 27 41 RIGHT CURLY BRACKET 0×1B2F 27 47 REVERSE SOLIDUS (BACKSLASH) 0×1B3C 27 60 LEFT SQUARE BRACKET 0x1B3D 27 61 TILDE 0x1B3E 27 62 RIGHT SQUARE BRACKET 0×1B40...
  • Page 38 Robustel GoRugged M1000 MP User Guide 0×40 INVERTED EXCLAMATION MARK ¡ 0×41 LATIN CAPITAL LETTER A 0×42 LATIN CAPITAL LETTER B 0×43 LATIN CAPITAL LETTER C 0×44 LATIN CAPITAL LETTER D 0×45 LATIN CAPITAL LETTER E 0×46 LATIN CAPITAL LETTER F 0×47...

  • Page 39: Troubleshooting

    Robustel GoRugged M1000 MP User Guide 0×6C LATIN SMALL LETTER L 0×6D LATIN SMALL LETTER M 0×6E LATIN SMALL LETTER N 0×6F LATIN SMALL LETTER O 0×70 LATIN SMALL LETTER P 0×71 LATIN SMALL LETTER Q 0×72 LATIN SMALL LETTER R 0×73...

  • Page 40: What Should I Do If The Modem Receives The "No Carrier" Message

    Robustel GoRugged M1000 MP User Guide  Check if the serial parameters have been correctly configured, and the factory settings of the serial port are 115200, 8, n, 1  Check if there is another program interfering with the communication program, such as a port conflict 4.2.4 What should I do if the modem receives the “No Carrier”...

  • Page 41: Glossary

    Robustel GoRugged M1000 MP User Guide 4.3 Glossary Abbreviations Description Alternating Current Access Point Name of GPRS Service Provider Network Conformité Européene (European Conformity) CHAP Challenge Handshake Authentication Protocol Clear to Send Decibel Decibel Relative to an Isotropic radiator Direct Current...
  • Page 42 Robustel GoRugged M1000 MP User Guide Personal Unblocking Key R&TTE Radio and Telecommunication Terminal Equipment Radio Frequency Request to Send Receive Direction Subscriber Identification Module Subminiature Version A RF Connector Short Message Service TCP/IP Transmission Control Protocol / Internet Protocol...

  • Page 43: Rt_Ug_M1000 Mp_V.2.0.1

    Robustel GoRugged M1000 MP User Guide Guangzhou Robustel Technologies Co., Ltd. Address: 3rd Floor, Building F, Kehui Park, No.95 Daguan Road, Guangzhou, China 510660 Tel: 86-20-29019902 Email: info@robustel.com RT_UG_M1000 MP_v.2.0.1 Apr. 09, 2018 43/43...

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