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Robustel GoRugged M1000 MP User Manual

Smart cellular modem for gprs/edge/umts/hspa+ networks
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Robustel GoRugged M1000 MP
Smart Cellular Modem
For GPRS/EDGE/UMTS/HSPA+ Networks
User Guide
Document Name:
Date:
Status:
Doc ID:
User Guide
2015-10-07
Confidential
RT_UG_M1000 MP_v.1.2.2
www.robustel.com

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Summary of Contents for Robustel GoRugged M1000 MP

  • Page 1 Robustel GoRugged M1000 MP Smart Cellular Modem For GPRS/EDGE/UMTS/HSPA+ Networks User Guide Document Name: User Guide Date: 2015-10-07 Status: Confidential Doc ID: RT_UG_M1000 MP_v.1.2.2 www.robustel.com...
  • Page 2 The contents of this document are subject to revision without notice due to continued progress in methodology, design and manufacturing. Robustel shall have no liability for any error or damage of any kind resulting from the use of this document.
  • Page 3 Robustel accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the modem, or for failure of the modem to transmit or receive such data.
  • Page 4 Robustel GoRugged M1000 MP User Guide Do not drop, hit or shake the modem. Do not use the modem under extreme vibrating conditions.  Do not pull the antenna or power supply cable. Attach/detach by holding the connector.  Connect the modem only according to the instruction manual. Failure to do it will void the warranty.
  • Page 5 Robustel GoRugged M1000 MP User Guide Regulatory and Type Approval Information Table 1: Directives Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and...
  • Page 6 Robustel GoRugged M1000 MP User Guide Revision History Updates between document versions are cumulative. Therefore, the latest document version contains all updates made to previous versions. Release Date Doc Version Details 2013-12-18 V1.0.0 First Release 2015-01-04 V1.1.0 Update Section: Packing List, Install SIM Card, Power Supply...

  • Page 7: Table Of Contents

    Robustel GoRugged M1000 MP User Guide Contents Chapter 1 Product Concept ............................7 Overview ................................ 7 Packing List ..............................7 Specifications ..............................9 Dimensions ..............................10 Selection and Ordering Data ........................11 Chapter 2 Installation ..............................12 Overview ..............................12 LED Indicator ..............................

  • Page 8: Chapter 1 Product Concept

    Chapter 1 Product Concept 1.1 Overview Robustel GoRugged M1000 MP is a compact design cellular modem with serial/USB port and plastic housing, offering state-of-the-art 2G/3G connectivity for machine to machine (M2M) applications. Control via AT commands (Hayes 3GPP TS 27.007 and 27.005).
  • Page 9 Robustel GoRugged M1000 MP User Guide  SMA antenna (Stubby antenna or Magnet antenna optional) The number of SMA antenna depend on the model of M1000 MP, more details please refer to 1.3 Specifications section. Stubby antenna Magnet antenna ...

  • Page 10: Specifications

    Robustel GoRugged M1000 MP User Guide  DB9 Male to terminal block for serial port The detail about the PIN assignment is showed in the 2.3 PIN assignment section. 1.3 Specifications Cellular Interface Standards: GSM/GPRS/EDGE/UMTS/HSDPA/HSPA+  GPRS: max. 86 kbps (DL & UL), class 10 ...

  • Page 11: Dimensions

    Robustel GoRugged M1000 MP User Guide Serial Standards: RS232 or RS485  ESD Protection: ±15KV  Parameters: 1200bps to 115200bps  RS-232: DCD, RxD, TxD, DTR, GND, DSR, RTS, CTS, RI  RS-485: Data+ (A), Data- (B)  USB Interface Number of Ports: 1 x mini USB Female ...

  • Page 12: Selection And Ordering Data

    Robustel GoRugged M1000 MP User Guide 1.5 Selection and Ordering Data Model No. Description Operating Environment Input Voltage M1000-MP2GA 1 port RS232, GSM/GPRS 850/900/1800/1900 MHz -40 to 85°C/5 to 95% RH 6 to 18 VDC 6 to 18 VDC M1000-MP2GB 1 port RS485, GSM/GPRS 850/900/1800/1900 MHz -40 to 85°C/5 to 95% RH...

  • Page 13: Chapter 2 Installation

    Robustel GoRugged M1000 MP User Guide Chapter 2 Installation 2.1 Overview 2.2 LED Indicator Name Color Status Description M1000 MP is powered up. Green M1000 MP is powered off. The current network is connected. On(dual antennas only) / Blinking Note: only effective on 3G module, if some 3G modules quickly(single antenna only) don’t support the LED, the LED won’t light.

  • Page 14: Pin Assignment

    Robustel GoRugged M1000 MP User Guide The current module is 2G. The LED will never light. 2.3 PIN assignment RS232 RS485 Terminal Direction (2-wire) block M1000 MP  Device Data+ (A) 485+ M1000 MP  Device Device  M1000 MP Device ...

  • Page 15: Connect The External Antenna (Sma Type)

    Robustel GoRugged M1000 MP User Guide Inserting SIM Card  Make sure your adapter is disconnected. Insert the SIM card, and you need press the SIM card with your fingers until you hear “a cracking sound”. Removing SIM card ...

  • Page 16: Connect The Modem To External Device

    Robustel GoRugged M1000 MP User Guide 2.7 Connect the Modem to External Device User can use the serial cable to connect the modem’s DB9 female connector to external controller / computer. User can use the USB cable to connect the modem’s Mini USB Connector to external controller / computer.

  • Page 17: Power Supply

    Robustel GoRugged M1000 MP User Guide Mount the modem on a DIN rail with 3 pcs of M3 screws, and then hang the DIN-Rail on the holder. You need to choose a standard holder. 2.9 Power Supply The power supply range is 6 to 18 VDC (2G model) or 6 to 26 VDC (3G model).
  • Page 18 Robustel GoRugged M1000 MP User Guide power supply adapter, as it illustrates on the power supply adapter label, the line printed with letters needs to be connected with the positive polarity, and the striped line needs to be connected with the negative polarity.

  • Page 19: Chapter 3 Operate The Modem

    Robustel GoRugged M1000 MP User Guide Chapter 3 Operate the Modem We can operate and configure M1000 MP via AT commands through mini USB port or serial port. This chapter will introduce mainly AT commands examples while configuring M1000 MP.
  • Page 20 Robustel GoRugged M1000 MP User Guide Select Protocol as “Serial”. Select relevant COM port and match the parameters as below, click the “Next” button to finish this session. Note:you need to match the serial parameters as: 115200,8,n,1, and disable “RTS/CTS”.

  • Page 21: At Commands Examples

    Robustel GoRugged M1000 MP User Guide 3.1.2 AT Commands Examples Followings are examples of some AT commands. Please refer to the AT command guide for a full description. Description AT commands Modem response Comments Responding OK indicates that the modem is Modem acknowledgement ready.

  • Page 22: Establishing A Csd Connection

    Robustel GoRugged M1000 MP User Guide collection and monitoring will be more flexible since CSD can be used for applications that are hard to wire or hard to access. Note: Ensure that your SIM card has the CSD Service activated. For most regions, you must apply to your mobile service provider to receive this service.

  • Page 23: Answering A Csd Connection

    Robustel GoRugged M1000 MP User Guide  +++ is the escape sequence, and ATH is the hang-up command.  For international calls, the local international prefix does not need to be set, but does need to be replaced by the + character. E.g., you would type ATD+86123456, in which +86 is the country code.

  • Page 24: Using Short Message Service

    Robustel GoRugged M1000 MP User Guide 4. To close the CSD connection, type +++. The modem will respond with OK to indicate that you have already switched back to the command mode. 5. Type ATH and press Enter to disconnect.

  • Page 25: Deleting A Short Message

    Robustel GoRugged M1000 MP User Guide x” (where the x is the storage number). 4. Type AT+CMGR=x to read the message. 5. In the example shown below, the x=5 means that the message is stored in the 5th storage location.

  • Page 26: Gprs Connection

    Robustel GoRugged M1000 MP User Guide GPRS Connection 3.4.1 Overview GPRS is a packet-switched technology, which means that multiple users share the same transmission channel. In addition, GPRS transmits only when there is outgoing data. This means that the available bandwidth can be dedicated solely to data communication when needed.
  • Page 27 Robustel GoRugged M1000 MP User Guide Installing the Modem Driver  1. In the Control Panel, open “Phone and Modem” Options and click the “Modem” tab. Click Add to add a new modem. Note: The first time you access the Phone and Modem Options, Windows will ask you to input the area code.
  • Page 28 Robustel GoRugged M1000 MP User Guide 3. Click Standard Modem Types->Standard 33600 bps Modem, then click Next. 4. Select the port you want to install the modem on (the port which M1000 MP connects to PC), then click Next. RT_UG_M1000 MP_v.1.2.2 07.10.2015...
  • Page 29 Robustel GoRugged M1000 MP User Guide RT_UG_M1000 MP_v.1.2.2 07.10.2015 28 / 44 Confidential...
  • Page 30 Robustel GoRugged M1000 MP User Guide 5. The modem installation is finished, click Finish. 6. At this point, the modem driver should be listed on the Modems tab under Phone and Modem Options. RT_UG_M1000 MP_v.1.2.2 07.10.2015 29 / 44 Confidential...
  • Page 31 Robustel GoRugged M1000 MP User Guide Set Maximum Port Speed  1. Click Properties. 2. Click the Modem tab next, select 115200 at Maximum Port Speed then click OK. RT_UG_M1000 MP_v.1.2.2 07.10.2015 30 / 44 Confidential...
  • Page 32 Robustel GoRugged M1000 MP User Guide Modem Diagnostics  Follow these steps to verify that the modem is installed properly and has been activated. 1. Click the Diagnostics tab, and then click Query Modem. After that it will popup “Please Wait” window. This process will almost take you 20seconds.
  • Page 33 Robustel GoRugged M1000 MP User Guide Setting up the APN  Before using the GPRS on the Windows DUN, the APN (Access Point Name) must be added as a modem initialization command. Detailed instructions are shown below. 1. Click the Advanced tab.
  • Page 34 Robustel GoRugged M1000 MP User Guide 4. Select Port speed as 115200 and Flow control as None, and then click OK. RT_UG_M1000 MP_v.1.2.2 07.10.2015 33 / 44 Confidential...
  • Page 35 Robustel GoRugged M1000 MP User Guide 5. Click OK to close the Properties window. 6. Click OK to close the Modems window. RT_UG_M1000 MP_v.1.2.2 07.10.2015 34 / 44 Confidential...
  • Page 36 Robustel GoRugged M1000 MP User Guide Adding Windows DUN  Follow these steps to add Windows Dial-up Networking. 1. In the Control Panel, open Network and Sharing Center, and then click Set up a new connection or network. 2. When the Set Up a Connection or Network window opens, select the Connect to the Internet option, and then click Next.
  • Page 37 Robustel GoRugged M1000 MP User Guide 4. Select the Dial up option. 5. Type *99***1# in the Phone number text input box, and type the User name and Password in the appropriate text boxes, and then click Connect. Note: User Name and Password is used for cellular dial-up connection, you can check with local ISP whether you need to enter and what you need to enter.
  • Page 38 Robustel GoRugged M1000 MP User Guide 7. Also you can try to ping to www.google.com to check whether GPRS connection has been established. RT_UG_M1000 MP_v.1.2.2 07.10.2015 37 / 44 Confidential...

  • Page 39: Chapter 4 Appendix

    Robustel GoRugged M1000 MP User Guide Chapter 4 Appendix 4.1 GSM Alphabet Standard SMS can contain 160 characters. However, the characters typed must be part of the so-called 7-bit default alphabet as specified by GSM 3.38. You can see in the table below that this alphabet contains all ASCII characters and some accented characters.
  • Page 40 Robustel GoRugged M1000 MP User Guide 0×18 GREEK CAPITAL LETTER SIGMA Σ 0×19 GREEK CAPITAL LETTER THETA Θ 0×1A GREEK CAPITAL LETTER XI Ξ 0×1B ESCAPE TO EXTENSION TABLE 0×1B0A 27 10 FORM FEED 0×1B14 27 20 CIRCUMFLEX ACCENT 0×1B28...
  • Page 41 Robustel GoRugged M1000 MP User Guide 0×38 DIGIT EIGHT 0×39 DIGIT NINE 0×3A COLON 0×3B SEMICOLON 0×3C LESS-THAN SIGN < 0×3D EQUALS SIGN 0×3E GREATER-THAN SIGN > 0×3F QUESTION MARK 0×40 INVERTED EXCLAMATION MARK ¡ 0×41 LATIN CAPITAL LETTER A 0×42...

  • Page 42: Troubleshooting

    0×7F LATIN SMALL LETTER A WITH GRAVE à 4.2 Troubleshooting This section of the document describes possible problems encountered when using the Robustel M1000 MP and their solutions. 4.2.1 The modem’s LED does not light:  Check if modem has connected to a proper power supply.

  • Page 43: The Modem Keep Rebooting All The Time

    Robustel GoRugged M1000 MP User Guide  Check if the power connector is properly inserted. 4.2.2 The modem keep rebooting all the time:  Please make sure you have inserted the SIM card. 4.2.3 No connection with modem through serial link ...

  • Page 44: Terms And Abbreviations

    Robustel GoRugged M1000 MP User Guide 13 to 19 Average 20 to 31 Good No signal Terms and Abbreviations Abbreviations Description Alternating Current Access Point Name of GPRS Service Provider Network Conformité Européene (European Conformity) CHAP Challenge Handshake Authentication Protocol...
  • Page 45 Robustel GoRugged M1000 MP User Guide Personal Computer Personal Communications Network, also referred to as DCS 1800 Personal Communication System, also referred to as GSM 1900 Protocol Data Unit Point-to-point Protocol Personal Identity Number Power Supply Unit Personal Unblocking Key R&TTE...

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