Interact with Microsoft softphone Voice assistant Enable and use Amazon Alexa (smartphone feature) Play or pause audio Use sensors Advanced features Enable Tile Adjust voice alert volume Load software Update your Poly device Troubleshooting What's in the box Accessories Support...
Headset overview Alexa* Microsoft Siri / Teams* Google Assistant Volume Mute Alexa* Amazon Alexa (requires Plantronics Hub mobile app) Call Microsoft Teams (requires Teams desktop app) Bluetooth pairing Siri, Google Default voice assistant Assistant Near Field Communication (available on select models) Charge port Power Indicator light...
USB Bluetooth adapter Your high-fidelity Bluetooth USB adapter comes pre-paired to your Poly device. Plug it into your computer to connect to high-fidelity computer audio. NOTE Adapter's USB connection and design may vary, but function is the same. Standard LEDs...
Charge case overview The USB Bluetooth adapter is stored inside of the charge case. IMPORTANT The charge case is placed in deep sleep mode after manufacturing to save power and protect the battery. To wake-up the charge case, plug it into a power source for a minimum of 1 minute.
• Listen to voice prompts on the headset by pressing the Call button. • Check the LED indicators on the headset or charging case. • Use the Plantronics Hub application for desktop or mobile. You can download the software by visiting poly.com/software.
Headset LED behavior Charging complete Battery high Battery medium Battery low Battery critical Low battery warnings Battery Level Voice Prompt 30 minutes of talk time remaining "Battery Low" repeats every 15 minutes 10 minutes of talk time remaining "Recharge Headset" every 5 minutes...
Use charge case A fully charged case can recharge your headset fully two times for an additional 14 hours of headset talk time. IMPORTANT The charge case is placed in deep sleep mode after manufacturing to save power and protect the battery. To wake-up the charge case, plug it into a power source for a minimum of 1 minute.
Slide headset over and behind your ear, then press gently toward your ear. NOTE Remove your eyeglasses before donning the headset for best fit. Rotate microphone boom until it is pointed toward your mouth. Mic boom moves up and down for a better fit. Change the eartip for a better fit.
Windows To configure your Bluetooth USB adapter to play music, go to Start menu > Control Panel > Sound > Playback tab. Select Poly BT700 or Plantronics BT600, set it as the Default Device and click OK. To pause music when you place or receive calls, go to Start menu > Control Panel > Sound >...
NFC pairing completes. If necessary, accept the connection. Pair USB adapter Typically, your USB adapter is pre-paired to your Poly audio device. In the event that your adapter is disconnected or bought separately, you will need to pair the adapter to your Poly again device.
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Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it. Put your Poly audio device in pair mode. Put your Bluetooth USB adapter into pair mode by pressing and holding the recessed pair button with a pen or paperclip until the Bluetooth USB adapter flashes red and blue.
The Basics Alexa* Microsoft Siri / Teams* Google Assistant Make/Take/End Calls Answer a call • Put the headset on to answer a call, or • Say “answer” after call is announced, or • Tap the Call button. Answer a second call on VOIP •...
• For Skype for Business, press and hold the headset's Call button for 2 seconds to interact (application required). • Set your target phone by going to Poly Lens Desktop App > Softphones > Software Settings > Target Softphone ™...
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LED turns off. Then put on your headset and turn it on. Disable sensors • You can disable your headset smart sensors in Poly Lens App or by using a button press while your headset is idle. Simultaneously press and hold the Call and Mute buttons for...
Pair the headset to your mobile device Download or update your Plantronics Hub mobile app (software) if necessary. Download: poly.com/software Launch Plantronics Hub app and ensure that your headset (firmware) is up-to-date From Plantronics Hub main menu, choose Apps > Tile > Enable...
Load software Customize your device behavior through advanced settings and options with Poly Lens App. Some softphones require the installation of Poly software to enable device call control (answer/end and mute) functionality. Download: poly.com/lens. NOTE Device settings and updates are also available in Plantronics Hub App.
• For Skype for Business, press and hold the Call button for 2 seconds to interact. • Set your target phone by going to Poly Lens Desktop App > Softphones > Software Settings > Target Softphone Does my Microsoft Teams-...
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• doesn't go to Teams notifications • will not launch Cortana...