Poly Plantronics Voyager 5200 Office User Manual

Poly Plantronics Voyager 5200 Office User Manual

For desk phone
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PLANTRONICS + POLYCOM.
NOW TOGETHER AS
Voyager 5200 Office
for desk phone
User Guide

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Questions and answers

Elli
January 21, 2025

Do I need to have the base to attach to my desk phone for my headset to work? the base is something I didn't want.

1 comments:
Mr. Anderson
February 10, 2025

Yes, you need the base to connect the Poly Plantronics Voyager 5200 Office headset to your desk phone. The base is used to connect to your phone's headset port or handset port, depending on your phone's configuration.

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Summary of Contents for Poly Plantronics Voyager 5200 Office

  • Page 1 PLANTRONICS + POLYCOM. NOW TOGETHER AS Voyager 5200 Office for desk phone User Guide...
  • Page 2: Table Of Contents

    Contents Overview Headset Overview Base overview Accessories Hook up your system Desk phone setup details Position Your Base Pair Pair again to base Pair to mobile device Pair mode Fit and charge Charge Low battery warnings Load software The Basics Power on your headset Adjust volume Make, answer, end calls...
  • Page 3: Overview

    Overview Headset Overview Alexa* Siri Google Now Charge port Call button Bluetooth button (use when pairing a device) Siri, Google Now, Virtual Personal Assistant (VPA) button *Alexa requires Plantronics Hub app Alexa* Mute button Volume buttons Indicator light Power button Near Field Communication Be safe Please read the safety guide for important safety, charging, battery and regulatory information...
  • Page 4: Base Overview

    Base overview Desk phone LED Telephone interface cable jack Bluetooth LED Headset Bluetooth pairing button Charging LED Desk phone listening volume USB port Desk phone speaking volume Power jack Desk phone configuration switch Handset lifter jack Accessories Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends a desk phone call.
  • Page 5: Hook Up Your System

    Hook up your system Using the diagram, connect your headset system. HEADSET PORT HEADSET PORT plantronics.com/software Plantronics Hub for Windows/Mac NO HEADSET PORT NO HEADSET PORT Desk phone setup details Choose a desk phone setup A, B, C or D and connect cables.
  • Page 6 • Connect one end of the telephone interface cable to the back of the base • Disconnect the handset coil cord from the base of the desk phone and re-connect it to the telephone interface cable junction box • Finally connect the remaining end of the telephone interface cable into the open handset port on the desk phone •...
  • Page 7: Position Your Base

    • Adjust the configuration switch on the bottom of the base to default A, which works for most phones. Use configuration for Cisco phones. Position Your Base The minimum recommended separation between your desk phone and the base is 6 inches. The minimum recommended separation between the base and computer is 12 inches.
  • Page 8: Pair

    Pair Pair again to base Your headset comes pre-paired to the base. To pair again: Press the headset Call button until you hear "pairing" and the headset LEDs flash blue and red. Put your base into pair mode by pressing and holding the Bluetooth pairing button on the back of your base for 2 seconds until the display panel's Bluetooth icon flashes blue and red.
  • Page 9: Fit And Charge

    Fit and charge Slide headset over and behind your ear, then press gently toward your ear. NOTE Remove your eyeglasses before donning the headset for best fit. Rotate microphone boom until it is pointed toward your mouth. Mic boom moves up and down for a better fit. Change the eartip for a better fit.
  • Page 10: Low Battery Warnings

    Low battery warnings Battery Level Voice Prompt 30 minutes of talk time remaining "Battery Low" repeats every 15 minutes 10 minutes of talk time remaining "Recharge Headset" every 5 minutes...
  • Page 11: Load Software

    Load software Plantronics Hub is an invaluable headset tool. NOTE Some softphones require the installation of Plantronics Hub for Windows and Mac to enable headset control (answer/end and mute) functionality. • Download Plantronics Hub for Windows/Mac by visiting plantronics.com/software. • Download Plantronics Hub for iOS/Android by visiting plantronics.com/software, the App Store or Google Play.
  • Page 12: The Basics

    The Basics Alexa* Siri Google Now Power on your headset To turn on the headset, slide the Power button. Adjust volume • Headset volume Fine-tune your headset volume by adjusting the headset's volume up (+) and down (-) controls. • Desk phone volume When you are on a desk phone call and your voice is too quiet/loud, adjust the speaking volume on the bottom of the base.
  • Page 13: Use Sensors

    NOTE Switching 2 desk phone calls can only be done from your desk phone. Use sensors Smart sensors respond when you put on or take off your headset. Customize on Plantronics Hub. Below describes default settings. With active sensors putting on the headset will: taking off the headset will: Mobile/softphone call answer the call...
  • Page 14: More Features

    More Features Play or pause audio Tap the Call button to pause or resume streaming audio. NOTE Functionality varies by application. May not function with web-based apps. Voice assistant Siri, Google Now ™ , Cortana Press and hold the Call button for 2 seconds to activate your phone's (smartphone feature) default voice assistant.
  • Page 15: Troubleshooting

    Troubleshooting Headset I can’t hear a dial tone in the • Make sure your headset is charged. headset. • Make sure your headset is paired to base. See Pair again to base. • Press the base's corresponding Audio button. • Adjust the configuration switch (A--F) on the bottom of the base until a dial tone is heard.
  • Page 16: Desk Phone

    • If your speaking volume is too low for your listener in this position, adjust the position of the headset to make sure the microphone is as close as possible to your mouth. People I talk to can hear a buzz in •...
  • Page 17: Support

    Netherlands © 2019 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners.

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