Poly Voyager 5200 UC User Manual
Wireless headset system
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Summary of Contents for Poly Voyager 5200 UC
- Page 1 PLANTRONICS + POLYCOM. NOW TOGETHER AS Voyager 5200 UC Wireless Headset System User Guide...
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Page 2: Table Of Contents
Contents Overview Headset Overview USB Bluetooth adapter Charge case overview Charge case to PC or USB wall charger Charge your Headset Check Battery Level Low battery warnings Use charge case Connect and pair Connect to PC Configure for media Pair to mobile device NFC pairing Re-Pair the USB adapter The Basics... -
Page 3: Overview
Overview Headset Overview Alexa* Siri Google Now Charge port Call button/Press to interact with Microsoft Teams (app required) Bluetooth button (use when pairing a device) Siri, Google Now Virtual Personal Assistant (VPA) button Alexa* *Alexa requires Plantronics Hub app Mute button Volume buttons Indicator light Power button... - Page 4 USB LEDs What they mean Solid red Mute active Flashing purple Streaming media from computer LEDs when Microsoft Teams* is detected USB LEDs What they mean Flashing red and blue Pairing Solid purple Headset connected Flashing blue On a call Solid red Mute active Pulsing purple...
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Page 5: Charge Case Overview
Charge case overview The USB Bluetooth adapter is stored inside of the charge case. IMPORTANT The charge case is placed in deep sleep mode after manufacturing to save power and protect the battery. To wake-up the charge case, plug it into a power source for a minimum of 1 minute. -
Page 6: Charge Your Headset
• Listen to voice prompts on the headset by pressing the Call button. • Check the LED indicators on the headset or charging case. • Use the Plantronics Hub application for desktop or mobile. You can download the software by visiting poly.com/software. -
Page 7: Low Battery Warnings
Headset LED behavior Charging complete Battery high Battery medium Battery low Battery critical Low battery warnings Battery Level Voice Prompt 30 minutes of talk time remaining "Battery Low" repeats every 15 minutes 10 minutes of talk time remaining "Recharge Headset" every 5 minutes... -
Page 8: Use Charge Case
Use charge case A fully charged case can recharge your headset fully two times for an additional 14 hours of headset talk time. IMPORTANT The charge case is placed in deep sleep mode after manufacturing to save power and protect the battery. To wake-up the charge case, plug it into a power source for a minimum of 1 minute. -
Page 9: Fit
Slide headset over and behind your ear, then press gently toward your ear. NOTE Remove your eyeglasses before donning the headset for best fit. Rotate microphone boom until it is pointed toward your mouth. Mic boom moves up and down for a better fit. Change the eartip for a better fit. -
Page 10: Connect And Pair
When on a call, the LED on the USB adapter flashes blue. When not on a call the LED is solid. OPTIONAL Load Plantronics Hub for Windows/Mac by visiting poly.com/software. This allows you to customize your headset behavior through advanced settings and options. Configure for media Your USB Bluetooth adapter comes ready to take calls, but listening to music takes some additional configuration. -
Page 11: Nfc Pairing
NFC pairing NFC pairing is an option if you have no more than one other device already connected. NFC pairing will not work if there are two devices connected already. On your mobile phone ensure NFC is enabled and your phone’s display is unlocked. (Phones may vary and some phones may not have NFC support.) With the headset powered on, lay the headset on the back of phone near the NFC tag on phone as shown until NFC pairing completes. -
Page 12: The Basics
The Basics Alexa* Siri Google Now Make/Take/End Calls Answer a call • Put the headset on to answer a call, or • Say “answer” after call is announced, or • Tap the Call button. Answer a second call on VOIP •... -
Page 13: Interact With Microsoft Softphone
While not on a call or streaming audio you can press the Volume buttons to adjust the volume level for Caller Announce and other voice prompts. Adjust headset microphone volume (softphone) Place a test softphone call and adjust softphone volume and PC sound volume accordingly. Interact with Microsoft •... - Page 14 Putting on your headset will: • Answer an incoming call • Transfer an active call from your phone • Resume streaming audio Taking off your headset will: • Transfer an active call to your phone • Pause streaming audio...
- Page 15 Reset sensors You may need to reset the sensors if they are not working as expected. • Wearing the headset, tap the Call button to test sensors. A talk time voice alert means sensors are working. A tone or lack of voice prompts means sensors need to be reset. •...
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Page 16: Advanced Features
Launch the Tile app and follow the instructions to connect your headset Voice alerts list Following is a list of common voice alerts, you can use Plantronics Hub to customize some of these alerts. Download Plantronics Hub at poly.com/software • "Answering call" • "Battery low" • "Redialing last outgoing call"... -
Page 17: Load Software
Install Plantronics Hub for Windows and Mac onto your computer by visiting poly.com/software Manage your headset settings with your computer or mobile device with Plantronics Hub for Windows and Mac or Plantronics Hub for iOS and Android, respectively (poly.com/software). Plantronics Hub iOS and Android... -
Page 18: Firmware Update
• Add new features to your device You can update your headset wirelessly using either your smartphone or your desktop PC with Plantronics Hub. Download at poly.com/software With Plantronics Hub for Android/iOS installed on your smartphone, check Settings to see if an update is available. -
Page 19: Troubleshooting
Troubleshooting Callers can't hear me. • Ensure headset is paired and connected to your phone. • On iOS, check your audio output on your smartphone to make sure that the audio is directed to the headset and not another audio output. - Page 20 • doesn't go to Teams notifications • will not launch Cortana...
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Page 21: What's In The Box
What's in the box Headset Charge case USB Bluetooth adapter Micro USB cable Eartips (S, M, L) -
Page 22: Accessories
Accessories Sold separately at poly.com/accessories. Vehicle power charger Eartips with foam covers Wall charger... -
Page 23: Specifications
Specifications Talk time Up to 7 hours talk time without using case; Up to 14 hours additional talk time using fully-charged case. Bluetooth Version 4.1 Standby time 9 days if connected to a mobile device, 7 days if connected to the Plantronics USB Bluetooth adapter. Weight 20 grams Smart sensor technology... -
Page 24: Support
Support NEED MORE HELP? poly.com/support Plantronics, Inc. Plantronics B.V. 345 Encinal Street Scorpius 171 Santa Cruz, CA 95060 2132 LR Hoofddorp United States Netherlands © 2020 Plantronics, Inc. Plantronics and Voyager are trademarks of Plantronics, Inc. registered in the US and other countries, and OpenMic and PLT are trademarks of Plantronics, Inc.
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