Poly Voyager 5200 Office User Manual
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Poly Voyager 5200 Office User Manual

Bluetooth headset system for desk phone
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Voyager 5200 Office
Bluetooth headset system for desk
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User Guide

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Summary of Contents for Poly Voyager 5200 Office

  • Page 1 Voyager 5200 Office Bluetooth headset system for desk phone User Guide...

  • Page 2: Table Of Contents

    Contents Hook up system Desk phone setup details Position Your Base Overview Headset overview Base overview Accessories Pair Pair headset to base Pair to mobile device Pair mode Fit and charge Charge Low battery warnings Load software Update firmware The basics Power on/off Adjust volume Make, answer, end calls...

  • Page 3: Hook Up System

    Hook up system Using the diagram, connect your headset system. HEADSET PORT HEADSET PORT plantronics.com/software Plantronics Hub for Windows/Mac NO HEADSET PORT NO HEADSET PORT NOTE Base configuration settings Desk phone Setting (on bottom of base) Most phones Cisco phones Cisco phones with EHS cable Desk phone setup Choose a desk phone setup A, B, C or D and connect cables.
  • Page 4 NOTE Use this setup if you are not using the HL10 lifter or EHS cable. In this configuration, press both the headset button on your desk phone and the call control button on the headset to answer or end calls. B Desk phone (standard) •...

  • Page 5: Position Your Base

    IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other phones use default configuration A. Position Your Base The minimum recommended separation between your desk phone and the base is 6 inches. The minimum recommended separation between the base and computer is 12 inches. Incorrect position can cause noise and interference problems.

  • Page 6: Overview

    Overview Headset overview Alexa* Siri / Google Assistant Volume Mute Alexa* Amazon Alexa (requires Plantronics Hub mobile app) Call Bluetooth pairing Siri, Google Default voice assistant Assistant Near Field Communication (available on select models) Charge port Power Indicator light Be safe Please read the safety guide for important safety, charging, battery and regulatory information before using your new headset.

  • Page 7: Base Overview

    Base overview Desk phone LED Telephone interface cable jack Bluetooth LED Headset Bluetooth pairing button Charging LED Desk phone listening volume USB port Desk phone speaking volume Power jack Desk phone configuration switch Handset lifter jack Accessories Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends a desk phone call.

  • Page 8: Pair

    Pair Your system has a base and compatible Bluetooth headset. Pair headset to base Your headset comes pre-paired to the base. To pair again: Press the headset Call button until you hear "pairing" and the headset LEDs flash blue and red.

  • Page 9: Fit And Charge

    Fit and charge Slide headset over and behind your ear, then press gently toward your ear. NOTE Remove your eyeglasses before donning the headset for best fit. Rotate microphone boom until it is pointed toward your mouth. Mic boom moves up and down for a better fit. Change the eartip for a better fit.

  • Page 10: Low Battery Warnings

    Low battery warnings Battery Level Voice Prompt 30 minutes of talk time remaining "Battery Low" repeats every 15 minutes 10 minutes of talk time remaining "Recharge Headset" every 5 minutes...

  • Page 11: Load Software

    While updating firmware: • Do not use your Poly device until the update is complete. • Disconnect your Poly device from paired devices such as phones, tablets and computers. • Do not start a second update from a second device.

  • Page 12: The Basics

    • Base ringtone volume Adjust the base ringtone volume setting in Poly Lens Desktop App. This ringtone alerts you if you are not wearing your headset and a call comes in.

  • Page 13: Use Sensors

    LED turns off. Then put on your headset and turn it on. Disable sensors • You can disable your headset smart sensors in Poly Lens App or by using a button press while your headset is idle. Simultaneously press and hold the Call and Mute buttons for...

  • Page 14: More Features

    B Download or update your Plantronics Hub mobile app (software) if necessary. Download: poly.com/software C Launch Plantronics Hub app and ensure that your headset (firmware) is up-to-date D From Plantronics Hub main menu, choose Apps > Amazon Alexa > Enable...

  • Page 15: Troubleshooting

    Troubleshooting Headset I can’t hear a dial tone in the • Make sure your headset is charged. headset. • Make sure your headset is paired to base. See Pair headset to base. • Adjust the configuration switch (A--F) on the bottom of the base until a dial tone is heard.

  • Page 16: Desk Phone

    I hear echo in the headset. • Lower the desk phone speaking volume and/or desk phone listening volume on the base. For most telephones the correct setting is position 2. See Adjust volume. • If the audio level is too low in this position, increase the headset volume.

  • Page 17: Support

    Netherlands © 2021 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners.

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