Poly Voyager 5200 Series User Manual
Poly Voyager 5200 Series User Manual

Poly Voyager 5200 Series User Manual

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Voyager 5200 Series Bluetooth headset
User Guide
SUMMARY
This guide provides the end-user with task-based user information for the featured product.

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Table of Contents
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Summary of Contents for Poly Voyager 5200 Series

  • Page 1 Voyager 5200 Series Bluetooth headset User Guide SUMMARY This guide provides the end-user with task-based user information for the featured product.
  • Page 2: Table Of Contents

    Call back last call (smartphone) Play or pause audio Voice assistant (smartphone feature) Use sensors Reset sensors Disable sensors Advanced features Adjust voice alert volume Reconnect to wireless device Caller Announcement (mobile phone only) Load software Update your Poly device Troubleshooting...
  • Page 3 What's in the box Accessories Safety warnings Frequency and transmitter power Safety Instructions Support...
  • Page 4: Headset Overview

    Headset overview Siri / Google Assistant Icon Headset control Volume Mute Call Bluetooth pairing Siri, Google Default voice assistant Assistant Near Field Communication (Not offered on new product) Charge port Power Indicator light Headset overview...
  • Page 5: Charge Case Overview

    Charge case overview NOTE: The charge case available as an accessory at poly.com/accessories IMPORTANT: The charge case is placed in deep sleep mode after manufacturing to save power and protect the battery. To wake-up the charge case, plug it into a power source for a minimum of 1 minute. The LEDs flash when charging.
  • Page 6: Charge Your Headset

    Charge your headset Your new headset has enough power to pair and make a few calls directly out of the box. It takes approximately 90 minutes to fully charge the headset; the indicator light turns off once charging is complete. A micro USB cable is supplied to allow you to charge the headset with an AC wall charger (not included) or through a PC's USB port.
  • Page 7: Check Headset Battery Status

    ● View headset LEDs while charging. ● Power on your headset and listen to the voice alert. ● View status in Poly Lens App . LED while charging Headset battery status Charging complete Battery high Battery medium...
  • Page 8: Low Battery Warnings

    A fully charged case can recharge your headset fully two times for an additional 14 hours of headset talk time. NOTE: The charge case available as an accessory at poly.com/accessories IMPORTANT: The charge case is placed in deep sleep mode after manufacturing to save power and protect the battery. To wake-up the charge case, plug it into a power source for a minimum of 1 minute.
  • Page 9: Fit

    Slide headset over and behind your ear, then press gently toward your ear. NOTE: Remove your eyeglasses before donning the headset for best fit. Rotate microphone boom until it is pointed toward your mouth. Mic boom moves up and down for a better fit. Change eartip size Change the eartip for a better fit.
  • Page 10 Switch ears...
  • Page 11: Connect And Pair

    Android Settings > Bluetooth On > Scan for devices* ● NOTE: *Menus may vary by device. Select “Poly V5200 Series.” Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing. NOTE: Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously;...
  • Page 12 With the headset powered on, lay the headset on the back of phone near the NFC tag on phone as shown until NFC pairing completes. If necessary, accept the connection. NFC pairing...
  • Page 13: Basics

    Basics Siri / Google Assistant Power on/off ■ To turn on the headset, slide the Power button to reveal green. Adjust the volume ■ Toggle the Volume button up (+) or down (–) during a call or while streaming audio. While not on a call or streaming audio you can toggle the Volume button to adjust the volume level for Caller Announce and other voice prompts.
  • Page 14: Mute

    Use sensors Smart sensors respond when you put on or take off your headset. Customize in Poly Lens App . Below describes default settings. With active sensors putting on the headset will:...
  • Page 15: Reset Sensors

    Disable sensors ● You can disable your headset smart sensors in Poly Lens App or by using a button press while your headset is idle. Simultaneously press and hold the Call and Mute buttons for 5 seconds. You hear "smart sensors off."...
  • Page 16: Advanced Features

    Advanced features Adjust voice alert volume ■ Toggle the volume button when the headset is powered on and idle (not on a call or streaming music) to adjust the volume of the headset's voice alerts. Reconnect to wireless device If your headset has become disconnected, reconnect to your Bluetooth device. ■...
  • Page 17: Load Software

    Load software Download Poly Lens App to get the most out of your device. Some softphones require the installation of Poly software to enable device call control(answer/end and mute) functionality. ● Download Poly Lens Desktop App at poly.com/lens ● Download Poly Lens Mobile App at poly.com/lens...
  • Page 18: Troubleshooting

    See Disable sensors on page 12You may need to reset your sensors. Reset sensors on page ● Disable HD Voice (Wideband Audio) via Poly Lens App as this setting may be incompatible with your phone. Troubleshooting...
  • Page 19 How do I lower the volume of voice Adjust voice alert volume on page prompts? I want to customize my headset Customize your device settings with Poly Lens App . Download: features. poly.com/lens Chapter 9 Troubleshooting...
  • Page 20 What's in the box Figure 10-1 Headset Figure 10-2 Micro USB cable Figure 10-3 Eartips (S, M. L) Accessories Sold separately at poly.com/accessories Figure 10-4 Vehicle power charger What's in the box...
  • Page 21 Figure 10-5 Eartips with foam covers Figure 10-6 USB Bluetooth adapter Figure 10-7 Charge case Figure 10-8 Wall charger Chapter 10 What's in the box...
  • Page 22 Incorrect reassembly can cause electric shock or fire when the product is subsequently used. ● Unplug, discontinue use and contact Poly if the product overheats or has a damaged outer casing, cord or plug. ● Exposure to high volume sound levels or excessive sound pressure may cause temporary or permanent damage to your hearing.
  • Page 23 Contact your local recycling center for battery removal and proper disposal. ● Use only the charger supplied by Poly to charge the product and follow the charging instructions provided. Alternatively, if your headset is designed to be charged with your cell phone charger, use only cell phone chargers approved and provided by your cell phone manufacturer.
  • Page 24 HP Inc. UK Ltd. Regulatory Enquiries Earley West 300 Thames Valley Park Drive Reading, RG6 1PT United Kingdom © 2024 Poly. Bluetooth is a registered trademark of Bluetooth SIG, Inc. All trademarks are the property of their respective owners. Model ID: CC5200 Support...

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