Poly Blackwire 5200 Series User Manual

Corded usb headset with 3.5 mm connection

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Blackwire 5200 Series
Corded USB headset with 3.5 mm
connection
User Guide

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Table of Contents
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Summary of Contents for Poly Blackwire 5200 Series

  • Page 1 Blackwire 5200 Series Corded USB headset with 3.5 mm connection User Guide...
  • Page 2: Table Of Contents

    Contents Overview Setup Load software Adjust the headband Position the boom Adjust the boom Basics Make/take/end calls Volume Mute Troubleshooting Headset Support...
  • Page 3: Overview

    Overview Icons Inline control LEDs Function Call button Triple flash green Incoming call Double flash green Call on hold Solid green On a call Volume up button Increases the listening volume Volume down Decreases the listening volume button Mute button Solid red Headset is muted...
  • Page 4: Setup

    Ensure that your 3.5 mm connector is fully connected to the headset controller. Load software Customize your device behavior through advanced settings and options with Poly Lens Desktop App. Some softphones require the installation of Poly software to enable device call control (answer/end and mute) functionality. Download: poly.com/lens. NOTE Device settings are also available in Plantronics Hub Desktop App.
  • Page 5: Fit

    Lengthen or shorten the band until it fits comfortably. The cushions should sit comfortably Adjust the headband over the center of your ears. Position the boom The headset can be worn with the boom on your left or right side. For true stereo listening, wear the boom on your left side.
  • Page 6: Basics

    Headset call control is a software feature and dependent on a compatible softphone. If you have not installed Poly Lens Desktop App (poly.com/lens) or do not have a compatible softphone, press the headset call button first and then make/take/end the call using the softphone application.
  • Page 7: Troubleshooting

    • If required to enable headset control (answer/end and mute) work. functionality, ensure you have Poly Lens Desktop App installed. See Load software. • Your mobile device may not support call control functionality.
  • Page 8: Support

    2132 LR Hoofddorp United States Netherlands © 2021 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners. Manufactured by Plantronics, Inc. 209253-06 06.21...

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