If you experience difficulty with the basic hardware or software setup procedures in this guide,
check the following table to see whether the difficulty you are experiencing is described. If you
find a description of the difficulty you are experiencing, try the resolution(s) recommended for the
difficulty.
If the resolution does not remove the difficulty or the difficulty is not listed here, see the Getting
Help section in Chapter 1 for technical support.
If you experience this difficulty
An older software version continues
to boot instead of the newer version
on a TFTP server.
You are unable to access the
configuration commands in the CLI.
Configuration changes do not seem to
be taking effect.
Configuration changes are not
reinstated after a reboot.
Troubleshooting
Try this remedy
Use the procedure in
Image Software" on page 3-14
configure the 6SSRM-02 to boot using
newer software.
From the CLI, type enable to access
Enable mode, then type configure to
access Configure mode.
Use the procedure in
Configuration Changes and Saving the
Configuration File" on page 3-17
activate the changes.
Use the procedure in
Configuration to the Startup
Configuration File" on page 3-18
save the configuration changes to the
Startup configuration file.
Troubleshooting
5
"Loading System
to
"Activating
to
"Saving the Active
to
5-1
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