Channel Banks Setup Troubleshooting; Channel Banks; Channel Preview/Banks Setup Menu - LG 32LY770M Commercial Mode Setup Manual

Symptom
Cannot change channel
status in menu.
Channel Preview/Banks
Setup Menu does not
appear.
Channel is blanked in all

channel banks.

Cannot tune in deleted
channel on Channel
Preview/Banks Setup Menu.
"Inactive TV" message
appears and then TV turns
OFF.
Channel found during Auto
Tuning does not tune in with
Channel Up/Down.
When BANK on Installer
Remote is pressed, TV
shows Input List Menu.
206-4271
CHANNEL PREVIEW - BANK 1
CH 011-001
CC -> VCHIP Menu, Ch. Preview -> Exit

Channel Preview/Banks Setup Menu

Possible Cause
Channel Access was denied in Express
Script.
Express Script not completed.
Blanking a channel in one channel bank
will make it blank in all channel banks.
While its status in the currently selected
bank is NORMAL-DELETED, the channel
is not accessible using Channel Up/Down
arrows on the Installer Remote.
TV is set up to display "Inactive TV"
message if all channels are "NORMAL-
DELETED" from Channel Bank 4.
Channel was deleted in currently selected
channel bank.
Installer Menu item 027 HOSPITAL MODE
is set to 0.

Channel Banks Setup Troubleshooting

NORMAL-ADDED
Enter -> Change
Possible Solution
Set CH. OVERIDE to 1 to allow access for channel
status change. (Make sure to reset item 028 back to 0
when you are finished with channel banks setup.)
The Channel Preview/Banks Setup Menu will not be
available until the TV setup is transferred to the PTC.
Also, set Installer Menu item 028 CH. OVERIDE to 1 to
allow access for channel status changes. (If applicable,
make sure to reset item 028 back to 0 when you are
finished with channel banks setup.)
Modify the channel status in the Channel Preview/Banks
Setup Menu, if desired.
(Re)select the channel bank in which the status of the
channel is NORMAL-DELETED, and direct enter the
deleted channel number. You can then modify the channel
status in the Channel Preview/Banks Setup Menu, as
desired.
Select another channel bank (1, 2, or 3) to return TV to
normal operation.
If banks were set up, premium channels may only be
available on another channel bank. Select the channel
bank where the channel is set to NORMAL-ADDED. Or,
direct enter channel number; then go to Channel Preview/
Banks Setup Menu and select "NORMAL-ADDED."
Set item 027 to appropriate setting for channel banks to
appear with CH. BANK key presses.
Troubleshooting (Cont.)
101