LG Lodging Guest Interactive Pro: Centric 32LD660H Setup Manual
Commercial mode setup
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- Owner's manual (207 pages) ,
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© Copyright 2012 LG Electronics U.S.A., Inc.
32LD660H 37LD660H 42LD660H
32LD665H 37LD665H 42LD665H
Lodging Guest Interactive Pro:Centric
Commercial Mode Setup Guide
Note: Selected features shown in this guide may not be available on all models.
EXPERIENCED INSTALLER
Master TV Setup
pages 10 – 13
Cloning Information
pages 24 – 32
FTG Mode of Operation
pages 33 – 44
P/N: 206-4200 (Rev D)
®
TVs
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Table of Contents
Troubleshooting
Related Manuals for LG Lodging Guest Interactive Pro: Centric 32LD660H
Summary of Contents for LG Lodging Guest Interactive Pro: Centric 32LD660H
- Page 1 Note: Selected features shown in this guide may not be available on all models. EXPERIENCED INSTALLER Master TV Setup pages 10 – 13 Cloning Information pages 24 – 32 FTG Mode of Operation pages 33 – 44 P/N: 206-4200 (Rev D) © Copyright 2012 LG Electronics U.S.A., Inc.
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Page 2: Safety Warnings
• Consult the dealer or an experienced radio/TV technician for help. CAUTION: Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A., Inc. Unauthorized modification could void the user’s authority to operate this product. -
Page 3: Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS Read these instructions. 17. Power Cord Caution: It is recommended that appliances be placed Keep these instructions. upon a dedicated circuit; that is, a single outlet circuit Heed all warnings. which powers only that appliance and has no additional outlets or branch circuits. - Page 4 IMPORTANT SAFETY INSTRUCTIONS 26. Do not touch the ventilation openings, as they may become (Continued from previous page) hot while the TV is operating. 22. Outdoor Antenna Grounding 27. If you smell smoke or other odors coming from the TV or If an outside antenna or cable system is connected to the hear strange sounds, unplug the power cord, and contact an product, follow the precautions below.
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Page 5: Table Of Contents
Table of Contents Safety Warnings ........2 Optional Manual Configuration / TV Setup . -
Page 6: Commercial Mode Overview
This document describes how to set up LD660H/LD665H and LV555H Pro:Centric TVs for Commercial Mode operation. LG commercial TV functionality is based on “ownership” of the Channel Map; that is, the Channel Map resides in the TV’s CPU, Protocol Translator Card (PTC), or embedded b-LAN™ (EBL) module, or it resides externally from the TV (i.e., in a device from the solution provider). -
Page 7: Ftg Mode
Once it is determined whether the TV CPU or the EBL will own the FTG Channel Map, configuration can begin. Configuration of either requires a PC application—the LG FTG File Manager for the TV CPU or the LG FTG Device Configuration Application for the EBL. Each application provides utilities that enable you to create/edit an FTG Channel Map and configure Installer Menu settings. -
Page 8: Pro:centric Operation
The Pro:Centric server Admin Client web editor/content wizard is provided for customer configuration of portal messages and billboards/maps. Note: Customized content is typically defined by the service integrator and/or hotel administrators. LG does not provide hotel-specific content. Pro:Centric Interactive Menu Navigation Use the Pro:Centric TV remote control to operate both interactive menus and regular TV features. -
Page 9: Pro:centric Setup
Pro:Centric Operation (Cont.) Pro:Centric Setup Administration and management options for the Pro:Centric server are described in detail in the Pro:Centric Server Admin Client User Guide. This document describes only those settings that must be specified on the TVs. On the TVs, the Data Channel must be set appropriately to enable Pro:Centric remote management/ administration facilities, while the Pro:Centric Application Mode must be set appropriately to enable the Pro:Centric application. -
Page 10: Master Tv Setup
Master TV Setup This section describes how to create a Master TV Setup for cloning purposes when the TV is in Pass- through Mode. Note: Refer to FTG Mode information on pages 33 to 44 for details on entering FTG Mode and configuring/ editing FTG Channel Map and FTG Installer Menu settings. -
Page 11: Master Tv Setup Procedure
Master TV Setup (Cont.) Master TV Setup Procedure 1. Set Installer Menu items. This step provides specific instruction only on the Installer Menu items that should be set on a Master TV. Refer to pages 14 to 22 xxLD66xH PTC INSTALLER MENU CPU-CTV for detailed information on all Installer Menu items. - Page 12 Master TV Setup (Cont.) (Continued from previous page) 3. (Optional) Run Auto Tuning. Note: If you intend to use a USB memory device / .tlx file CHANNEL Move Enter for cloning purposes, DO NOT run Auto Tuning. If you Auto Tuning Teach a .tlx file with an auto-tuned/edited Channel Map to a Target TV, this will put the Target TV in FTG Mode Manual Tuning...
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Page 13: Installer Menu
Master TV Setup (Cont.) (Continued from previous page) a) After the TV channel lineup has been edited and channel label icons added, tune to the channel (source) for which you wish to transfer TV setup menu settings. Note: If you intend to use a clone programmer for cloning purposes, this must be either an analog channel or Aux input. -
Page 14: Accessing The Installer Menu
Installer Menu Use the Installer Menu to set up, change, or view operational settings. Refer to the table on pages 16 and 17 for brief descriptions of Installer Menu items. More detailed descriptions follow the table listing. Accessing the Installer Menu 1. -
Page 15: Using The Installer Menu
Installer Menu (Cont.) Using the Installer Menu Refer to the table starting on the next page for an overview of the available Installer Menu items, including their item numbers, functions, value ranges, and default values. Installer Menu items not relevant to these TV models are not present in the Installer Menu; therefore, some numbers are missing. - Page 16 Installer Menu (Cont.) Installer Menu Items 000 through 073 Menu Function Value Range Default Value Brief Description of Function Item INSTALLER SEQ 0 ~ 3 Leave default set to 0. POWER MANAGE 0 ~ 7 Sets number of hours of no activity before automatic shutoff. AC ON 0 / 1 Set to 1 to enable Auto Turn ON when AC power is applied.
- Page 17 Installer Menu (Cont.) Installer Menu Items 075 through 122 Menu Function Value Range Default Value Brief Description of Function Item REVERT CH 0 / 1 If set to 1 and loss of MPI communication occurs, TV tunes to Start Channel. UPN MSB 0 ~ 255 User programmable number, most significant byte.
- Page 18 Installer Menu (Cont.) Detailed Descriptions of Installer Menu Items 005 - CHAN LOCK (Channel Lock) 000 - INSTALLER SEQUENCE Channel Lock is ideal if the system must always be on the same Specifies entry sequence to the Installer Menu. channel. Changing channels with the Channel Up/Down or keypad 0 = 9876 1 = 4321 numbers is impossible.
- Page 19 Installer Menu (Cont.) 010 - MUTE DISABLE 023 - CAPTION LOCK Enables or disables sound mute function. If set to 1, sound cannot If set to 0, captions are OFF when the TV is turned ON. Set to 1 to be muted.
- Page 20 Installer Menu (Cont.) 046 - STRT AUX SRCE (Start Aux Source) 075 - REVERT CH (Revert to Start Channel) Sets the starting Aux source. When turned ON, the TV will tune to If set to 1 and loss of MPI communication occurs, TV automatically starting Aux source if item 004 STRT CHANNEL is set to 0.
- Page 21 Installer Menu (Cont.) 091 - YPrPb2 EN. (HDMI2 Enable) 098 - PRO:CENTRIC Set to 1 to enable display panel HDMI 2 input. Set to 0 to disable Selects the Pro:Centric Application Mode. Set to 0 (default) to display panel HDMI 2 input. disable Pro:Centric operation.
- Page 22 Installer Menu (Cont.) 117 - FACT DEFAULT (Factory Default) 119 - DATA CHANNEL Set to 0 for normal. Set to 1 to load presets of all Installer Menu Set to 0 (default) to disable. Set to the RF channel number of the item settings.
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Page 23: Channel Icons / Custom Text Labels (2-5-4 + Menu Mode)
Channel Icons / Custom Text Labels (2-5-4 + MENU Mode) Changing Channel Icons and/or Adding or Editing Changing icons and/or adding or editing custom text labels Custom Text Labels in the Channel-Time Display can only be done if there are channels that have been transferred to the TV’s PTC either during Master TV Setup If there is no pre-assigned icon for a channel, you can add (see pages 10 to 13) or by cloning (USB memory device /... -
Page 24: Cloning Overview
Cloning Overview IMPORTANT CLONING INFORMATION Starting with these TV models, there are now four different procedures for cloning a Master TV Setup, each with its own advantages and limitations (see also “Cloning Methods” on page 10): • Using a USB memory device / .tlx file •... -
Page 25: Usb Cloning Procedures
USB Cloning Procedures Learning / Teaching a Master TV Setup using a USB Memory Device / .tlx File USB Cloning Notes • Read the IMPORTANT CLONING INFORMATION on page 24 before beginning any cloning procedures. In particular, ensure that the Master TV Setup does not contain a Channel Map; otherwise, Teaching will result in the Target TV(s) being configured for FTG Mode via CPU. - Page 26 USB Cloning Procedures (Cont.) Teach Master TV Setup to Target TV 1. Turn ON the Target TV, and ensure it is in Pass-through Mode. 2. Use the Installer Remote to access the Target TV Installer Menu (see “Accessing the Installer Menu” on page 14 for further information). Set Installer Menu item 117 FACT DEFAULT to 001, and press ENTER.
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Page 27: Learning / Teaching A Master Tv Setup Using A Usb Memory Device / .Tll File
USB Cloning Procedures (Cont.) Learning / Teaching a Master TV Setup using a USB Memory Device / .tll File USB Cloning Notes • Read the IMPORTANT CLONING INFORMATION on page 24 before beginning any cloning procedures. • You may edit the filename as part of the Learning procedure; however, a file with edited contents will not be recognized. - Page 28 USB Cloning Procedures (Cont.) Teach Master TV Setup to Target TV 1. Turn ON the Target TV, and ensure it is in Pass-through Mode. 2. Use the Installer Remote to access the Target TV Installer Menu (see “Accessing the Installer Menu” on page 14 for further information). Set Installer Menu item 117 FACT DEFAULT to 001, and press ENTER.
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Page 29: Clone Programmer Cloning Procedures
Clone Programmer Cloning Procedures Learning / Teaching a Master TV Setup using a TLL-1100A Clone Programmer Caution: Do not connect a clone programmer to a PPV card installed in the Master or Target TVs. Also, if the TV is in LodgeNet PPV Mode (check with the site administrator if you are not certain), do not connect a clone programmer to the GAME CONTROL/MPI port. - Page 30 (5) DISPLAY TV SETUP Since the TLL-1100A’s time cannot be set directly, the current time needs (6) DISPLAY CLONE SETUP to be copied from an LG TV equipped with an enabled MPI port. CLONE CLOCK = XX:XX CLOCK = XX:XX After the time is copied to the TLL-1100A clone programmer, the current THE CLONE IS VERSION VX.X.X...
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Page 31: Learning / Teaching A Master Tv Setup Using An Lt2002 Clone Programmer
Clone Programmer Cloning Procedures (Cont.) Learning / Teaching a Master TV Setup using an LT2002 Clone Programmer Caution: Do not connect a clone programmer to a PPV card installed in the Master or Target TVs. Also, if the TV is in LodgeNet PPV Mode (check with the site administrator if you are not certain), do not connect a clone programmer to the GAME CONTROL/MPI port. - Page 32 Since the LT2002’s time cannot be set directly, the current time needs to be TO CHANGE MENU ITEMS, PRESS copied from an LG TV equipped with an enabled MPI port. CHANNEL KEYS OR DIGITS. After the time is copied to the LT2002 clone programmer, the current time will TO EXECUTE ITEM, PRESS ON/OFF, POWER, OR ENTER.
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Page 33: Ftg Mode Of Operation Overview
• Pro:Centric data delivery over RF or IP. FTG Mode via EBL requires LG FTG Device Configuration FTG Mode via CPU requires that you use LG FTG File Application PC software. In this mode, the EBL is the owner Manager PC software to create an FTG Configuration (.tlx) of the FTG Channel Map and must be configured with an file. -
Page 34: Determining The Tv Operating Mode
FTG Mode of Operation Overview (Cont.) While the TV is in FTG Mode: • Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu items will be read-only. • Any FTG configuration changes must be made using either the FTG File Manager (FTG Mode via CPU) or the FTG Device Configuration Application (FTG Mode via EBL). -
Page 35: Ftg Mode Via Cpu
FTG Mode via CPU Creating an FTG Configuration File using the FTG File Manager This section describes how to create an FTG Configuration (.tlx) file that can be saved to a USB memory device. In order to enable Pro:Idiom decryption, it is recommended that you create an FTG Configuration file using the FTG File Manager. - Page 36 FTG Mode via CPU (Cont.) (Continued from previous page) Note: To remove an individual item from the FTG Configuration List or the TV Setup Menu List, click on/ highlight the item to be removed, and then click the Remove Item button directly above the applicable “List”...
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Page 37: Teaching Ftg Configuration To A Tv
FTG Mode via CPU (Cont.) Teaching FTG Configuration to a TV This procedure describes how to “Teach” an FTG Configuration file from a USB memory device to a TV. Ensure you have completed the procedure on the previous page to create the FTG Configuration file before proceeding with the steps below. -
Page 38: Learning An Ftg Configuration File From A Tv
FTG Mode via CPU (Cont.) Learning an FTG Configuration File from a TV To ensure that Pro:Idiom decryption is enabled, it is recommended that you create an FTG Configuration file using the FTG File Manager as described on pages 35 to 36. However, if necessary, this option enables you to save (Learn) an FTG Configuration file from an LD660H/LD665H or LV555H TV to a USB memory device. -
Page 39: Optional Manual Configuration / Tv Setup
FTG Mode via CPU (Cont.) Optional Manual Configuration / TV Setup The manual configuration procedures below should only be performed if you do not know the RF channels at the site and need to “Learn” an FTG Configuration file from an LD660H/LD665H or LV555H TV as described on the previous page. -
Page 40: Ftg Mode Via Ebl (Local Configuration)
FTG Mode via EBL (Local Configuration) The following steps outline local FTG configuration of individual TV EBLs using a direct PC-to-TV connection. Refer to the Free-To-Guest (FTG) Device Configuration Application User Guide for further information. Notes: • FTG Device Configuration Application software is available online at: www.LGsolutions.com/ ftgsoftware. -
Page 41: Ftg File Manager Utilities Overview
FTG File Manager Utilities Overview FTG File Manager Main Screen FTG CONFIGURATION LIST Data to be saved in FTG CLEAR/SAVE NEW/OPEN Configuration (.tlx) file. FTG Configuration TLX File options. List options. Filename of opened FTG Configuration (.rml) file created using FTG Device Configuration Application. -
Page 42: Ftg Channel Map Configuration Utility
FTG File Manager Utilities Overview (Cont.) FTG Channel Map Configuration Utility The FTG Channel Map Configuration Utility enables you to create, view, edit, and print a Logical Channel Map. The FTG Channel Map for LD660H/LD665H and LV555H TVs may contain both RF and IP channels. Select the appropriate tab—RF Channel Map or IP Channel Map—as necessary, either in this screen, or in the Channel Map Editor (see next page). -
Page 43: Ftg Channel Map Editor
FTG File Manager Utilities Overview (Cont.) FTG Channel Map Editor The FTG Channel Map Editor shows a single Logical Channel’s data and the FTG Channel Map. Select the appropriate tab—RF Channel Map or IP Channel Map—as necessary, in the bottom panel of the screen. -
Page 44: Ftg Installer Menu Configuration Utility
FTG File Manager Utilities Overview (Cont.) FTG Installer Menu Configuration Utility CONFIGURATION SETTINGS Select tabs for categories of Installer Menu items to set up TV. Filename of opened FTG Configuration (.rml) file created using FTG Device Configuration Application. Notes: • Pro:Centric and LAN tabs enable you to set up parameters equivalent to the Offset Setup and Pro:Centric Menus described under “IP Environment Setup”... -
Page 45: Ip Environment Setup
IP Environment Setup The IP Environment Menu enables you to set up network features of the TV. Like the Installer Menu, the IP Environment Menu is editable (with the Installer Remote) only if the TV is in Pass-through Mode and read-only when the TV is not in Pass-through Mode. -
Page 46: Pro:centric Setup
IP Environment Move Prev. IP Environment Setup (Cont.) Network Setup Offset Setup Pro:Centric Pro:Centric Setup The Pro:Centric Menu options enable you to configure IP Environment Move Prev. Pro:Centric server settings in the TV. With Pro:Centric selected, use the Up/Down arrow keys to navigate between fields. ►... -
Page 47: Remote Jack Pack / Tv Connections & Setup
Remote Jack Pack / TV Connections & Setup Remote Jack Pack Setup RJP Available? If you will use a Remote Jack Pack (RJP) in your system, set Installer Menu item 093 RJP AVAILABLE appropriately (for example, on a legacy model RJP: HDMI Mode, set RJP AVAILABLE to 001). -
Page 48: Device
Reference: Upgrading TV/PTC Software using a USB Memory Device Checking the Software Versions xxLD66xH PTC INSTALLER MENU You can check the software versions of the TV by CPU-CTV accessing the Installer Menu with the Installer Typical Installer Menu Remote (see “Accessing the Installer Menu” on page 000 INSTALLER SEQ 14 for further information). -
Page 49: Device
Reference: Downloading a Splash Screen using a USB Memory Device Splash Screen Image File Guidelines • The splash screen image must be a 24-bit (RGB 8 x 8 x 8) BMP. • The image should be no larger than 3 MB. •... -
Page 50: Power Consumption Settings
Reference: Power Consumption Settings 32/37/42LD660H & 32/37/42LD665H The following tables assume that Installer Menu item 118 POWER SAVINGS is set to 3 (default) and Installer Menu item 099 BACK LIGHTING is set as shown below (default value is 202). 32LD660H / 32LD665H 37LD660H / 37LD665H 42LD660H / 42LD665H Item 099... - Page 51 Reference: Power Consumption Settings (Cont.) 32/37/42/47/55LV555H 32LV555H 37LV555H 42LV555H 47LV555H 55LV555H Item 099 Power Power Power Power Power Back Lighting Percent Percent Percent Percent Percent Consumption Consumption Consumption Consumption Consumption (Static) Savings Savings Savings Savings Savings (Watts) (Watts) (Watts) (Watts) (Watts) 47.6 72.5...
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Page 52: Tv Camport Auto Sense Operation
Reference: TV Camport Auto Sense Operation The Camport Auto Sense function is enabled when: CAMPORT (Side Video) Functionality Control 1. Installer Menu item 034 CAMPORT EN is set to 1 AND Item 034 Item 040 Side (AV IN 2) 2. Installer Menu item 040 AUTO CAMPORT is enabled (1). CAMPORT EN AUTO CAMPORT Video Operation... -
Page 53: Tv Aux Input Configuration
Reference: TV Aux Input Configuration ENABLE MPI DATA MPI DATA DATA STATUS DIRECT ACCESS START AUX STATUS TYPE TYPE 0xD2 Tuning DATA STATUS SOURCE Installer Menu 0x41 SOURCES CURRENT AV TYPE 0x0D ASSIGN- ENABLED (R/W) SOURCE (R) MENT SOURCE (R) OLD_ OLD_ Source... -
Page 54: B-Lan Setup & Overview
003 (default) A b-LAN enabled head end device, such as an LG FMA-LG101, broadcasts over the RF distribution system to communicate to multiple TVs. When the TV is first installed, it must be turned ON in order for its embedded b-LAN module to receive communication from the head end device. -
Page 55: Rjp Model List And Input Auto-Sensing Hierarchy
Reference: RJP Model List and Input Auto-sensing Hierarchy RJP Legacy Models RJP-101M RJP-110WBR • • RJP-101ML RJP-110S • • RJP-110F RJP-120G • • RJP-110FW RJP-120T • • RJP-110W RJP-201B/202B • • RJP Scaler Models RJP-201M • RJP-301B • RJP-401B • RJP Input Auto-sensing Hierarchy Priority Video... -
Page 56: Restoring Factory Defaults On The Tv(S)
Reference: Restoring Factory Defaults on the TV(s) This section describes how to restore factory defaults either on a single TV that is currently in Pass-through or FTG Mode or on multiple TVs that are currently in FTG Mode. Note: If the TV(s) is/are currently in FTG Mode, restoring the factory defaults also resets the TV to Pass- through Mode. -
Page 57: Tv Zone Restrictions
Reference: TV Zone Restrictions The FTG Channel Map Editor in the FTG File Manager’s FTG Channel Map Configuration Utility enables you to assign Zone restrictions to channels that may be deemed unsuitable for certain locations, for example, a hotel lobby. In the FTG Channel Map Editor, a Zone # (for example, “1”) must be designated for each channel that is to be restricted. -
Page 58: Ld660H/Ld665H Rear Jack Panel
Reference: LD660H/LD665H Rear Jack Panel UPDATE OPTICAL DIGITAL AUDIO OUT Restricted to software updates. Use for amps and home theater systems. Note: In Standby Mode, this port is not RESET enabled. Initiates a hardware reset and switches the TV to standby. LAN 1 Use for video IP and/or TV-LINK CFG... -
Page 59: Lv555H Rear Jack Panel
Reference: LV555H Rear Jack Panel SPEAKER OUT (8Ω) * Connect to 8 ohm self-powered speaker input. RESET Intended for special applications, such as a powered Initiates a hardware reset and bathroom speaker with volume control. switches the TV to standby. OPTICAL DIGITAL AUDIO OUT UPDATE Use for amps and home theater systems. -
Page 60: Side Connections Panel
Reference: Side Connections Panel LD660H/LD665H TVs USB IN Insert USB memory device for software updates, cloning purposes, FTG Mode via CPU A/V 2 Input configuration, picture/music entertainment, etc., as applicable. L/MONO-AUDIO-R IN Connect to audio output jacks on external device. For only mono audio output, connect to Left audio input. -
Page 61: Rf Antenna Connection
Reference: RF Antenna Connection LD660H/LD665H TVs only Note: The Antenna connection for LV555H TVs is located on the rear jack panel (see page 59). Antenna or CATV ANTENNA IN Connect to Antenna/ CATV. 206-4200... -
Page 62: Installer Remote Control Typical Key Functions
Installer Remote Control Typical Key Functions The LG Installer Remote is supplied with and dedicated to operate the TV. The LG Installer Remote illustrated below shows typical remote control functions and is provided for reference only. This Installer Remote may vary from the Installer Remote supplied with the TV. -
Page 63: Troubleshooting
IR path to TV’s receiver obstructed. Remove obstructions. Weak batteries. Replace batteries. Wrong battery polarity. Check that “+” and “-” match in battery compartment. Too much light in room. Dim room light. Wrong Installer Remote. Requires compatible Installer Remote. Contact your LG dealer. 206-4200... -
Page 64: Troubleshooting Flowchart
Press VOLUME UP/ DOWN or MUTE key on LG Installer Remote. * (LV555H only) If the Power Indicator/Standby Light option in the Option Menu is set to OFF, the POWER LED will not remain lit. Continue to the next step. -
Page 65: Commercial Mode Check / Ftg Operation Troubleshooting
Troubleshooting (Cont.) Commercial Mode Check / FTG Operation Troubleshooting Commercial Mode Check Use this flowchart to determine whether the TV is currently in Commercial Mode. Press POWER on Installer Remote. connected Plug into AC TV turned to AC Power outlet. Power? Leave the TV set ON, and press MENU on the... -
Page 66: Clone Programmer Troubleshooting
Then redo Learn/Teach. (Learning usually takes about 90 seconds; Teaching usually takes 3 to 4 minutes.) Remote does not operate Wrong Installer Remote. Only use an LG Installer Remote to operate clone programmer clone programmer. with TV. Clone menu does not dis- MPI cable not connected. -
Page 67: Glossary Of Terms
Setup and transferring it to a Target TV. Refers to a particular commercial mode assure rapid, broad deployment of HDTV May be accomplished using either a USB of operation within an LG TV. See also and other high-value digital content. memory device (available on select FTG Mode. -
Page 68: Document Revision History / Open Source Software Notice 68
In addition to the source code, all referenced license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping and handling) upon e-mail request to opensource@ lge.com. - Page 69 Pro:Idiom is a registered trademark of Zenith Electronics LLC. Pro:Centric is a registered trademark of LG Electronics Inc. b-LAN is a trademark of LodgeNet Interactive Corporation. All other trademarks or registered trademarks are the property of their respective owners.