Service Support; Fault Finding As Simple As Abc - Datatool S4 Series Training Manual

Service support

The follow tables are provided on the Datatool website for owner assistance.
Fuller explanations of some of the items are contained AFTER the ABC type tables.
Fault finding (As simple as A B C)
Transmitter based issues
A. Symptom
The transmitter LED does not light or dims
while the buttons are being pressed.
The alarm fails to respond or will only
respond to the transmitter at very close
range.
The new transmitter is not accepted by the
alarm unit when programming is attempted.
The new transmitter is not accepted by the
alarm unit when programming is attempted.
The transmitter will not arm / disarm the
alarm.
The transmitter will not disarm the alarm
easily and the LED is flashing only every 10
seconds or will only disarm with the ignition
turned ON
The transmitter will not disarm the alarm until
the ignition is turned on and the LED is
flashing every 30 seconds, dimly. The siren
is also beeping quietly every minute
The transmitter will not disarm the alarm until
the ignition is turned on and the LED is NOT
flashing
The transmitter would not disarm the alarm
until the ignition was turned on and then the
alarm started to beep and then went off.
Transmitter range has reduced
B. Problem
Transmitter battery failed/failing.
External radio interference or transmitter battery
failing.
Has the transmitter been coded to the alarm?
Is the transmitter the correct transmitter for this
system?
The programming sequence may be being used
incorrectly.
Is the transmitter programmed to the alarm?
The machine's battery is low (between 11.5 and
10.5 volts)
The machine's battery is very low (between 10.5
and 9.8 volts)
The machine's battery is failing (or has failed)
The alarm was in winter mode. This is not a
problem
The transmitter battery is coming towards the end
of its life.
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C. Cure
Replace using a new battery (see user guide
for battery type).
Disarm with your personal PIN (if entered).
Move the motorcycle to a different location
and / or attempt to shield the alarm unit from
any possible disruptive source.
Replace using a new battery (see user guide
for battery type).
Check that the new transmitter matches the
current / old transmitter.
Check that the system you have is an S4
(this will be recorded on the certificate of
installation).
Check that the sequence and the PIN
number you are using are both correct.
Check that the motorcycle battery is fully
charged and connected.
Is the kill switch in the run position?
Re-program the transmitter to the alarm unit
using the instructions provided in the user
manual. (Note: The alarm will only store six
transmitters in its memory at any one time).
Charge the machine's battery
Charge the machine's battery, URGENTLY!
Charge the machine's battery NOW! If the
battery does not recover replace the battery
and buy a Datatool battery conditioner (Pt.
No. 02012011)
Read your manual to learn about WINTER
mode
Replace the transmitter battery with a NEW
one