Page 1
Version 1.0 December 2020 702P08571 Xerox EC70 Color Copier/Printer ® User Guide...
Page 2
, Global ® ® ® ® Print Driver ® , and Mobile Express Driver ® are trademarks of Xerox Corporation in the United States and/or other countries. Adobe ® , Adobe PDF logo, Adobe ® Reader ® , Adobe ®...
Installation and Setup Overview ..................29 Physical Connection ......................30 Power Options........................30 Assigning a Network Address ................... 34 Using CentreWare Internet Services ................. 34 Getting Additional Information....................36 3 Services and Functions......................37 Xerox ® EC70 Color Copier/Printer User Guide...
Page 4
Loading Envelopes in Tray 5 (Bypass) ................99 Loading Paper in the High Capacity Feeder ..............100 Loading Paper in the Oversized High Capacity Feeder ............ 100 Loading Paper in the Post-Process Inserter ..............101 Xerox ® EC70 Color Copier/Printer User Guide...
Page 5
Problems Receiving Faxes....................135 Getting Help ........................137 Locating the Serial Number.................... 137 Control Panel Messages ....................137 Alerts ..........................137 Web Resources....................... 138 A Specifications........................139 Printer Configurations ......................140 Standard Features......................140 Xerox ® EC70 Color Copier/Printer User Guide...
Page 6
European Union........................164 Domestic or Household Environment ................164 Professional or Business Environment ................164 Collection and Disposal of Equipment and Batteries............164 Battery Symbol ......................165 Battery Removal ......................165 Other Countries........................166 Xerox ® EC70 Color Copier/Printer User Guide...
Page 7
Clearing Jams in the Finisher at Position 3c..............175 Clearing Jams in the Finisher at Position 3d ..............176 Clearing Jams in the Finisher at Position 4 ..............177 Clearing Jams in the Booklet Tray .................. 178 Xerox ® EC70 Color Copier/Printer User Guide...
Page 8
Table of Contents Xerox ® EC70 Color Copier/Printer User Guide...
• Environmental, Health, and Safety Contact Information............. 17 The printer and the recommended supplies are designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of the Xerox ® printer. Xerox ® EC70 Color Copier/Printer User Guide...
Safety requirements include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards. The safety and environment testing and performance of this product have been verified using Xerox ® materials only.
These include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards. The safety and environment testing and performance of this product have been verified using Xerox ® materials only.
• Any part of the printer is damaged. Contact an authorized Xerox service representative. E E l l e e c c t t r r i i c c a a l l S S u u p p p p l l y y The electrical supply for the device meets the requirements stated on the data plate on the rear of the device.
Install the printer in a well-ventilated room. For more information in the United States and Canada, go to www.xerox.com/environment. P P r r i i n n t t e e r r L L o o c c a a t t i i o o n n •...
Agreement do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for the printer. V V a a c c u u u u m m C C l l e e a a n n e e r r U U s s e e f f o o r r T T o o n n e e r r S S p p i i l l l l s s Use a broom or wet cloth to wipe off the spilled toner.
• Do not attempt any maintenance procedure that is not described in the documentation supplied with the printer. • Always exercise care when you move or relocate the printer. Contact your Xerox ® representative to arrange the relocation of the printer.
Do not touch the drum cartridge. Hot surface. Wait the indicated time before handling. WARNING: Moving parts. To avoid a personal injury, use caution. For a complete list of Printer Symbols, refer to www.xerox.com/support. Xerox ® EC70 Color Copier/Printer User Guide...
Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact: United States and Canada: 1-800-ASK-XEROX (1-800-275-9376) For product safety information in the United States and Canada, go to www.xerox.com/environment.
Page 18
Safety Xerox ® EC70 Color Copier/Printer User Guide...
Getting Started This chapter contains: • Parts of the Printer ........................20 • Printer Information ........................25 • Optional Devices ........................26 • Installation and Setup ....................... 29 • Getting Additional Information....................36 Xerox ® EC70 Color Copier/Printer User Guide...
6. Duplex Automatic Document Feeder 2. USB Port 7. Power On/Off Button 3. Stylus 8. Front Cover 4. Tray 5 (Bypass) 9. Main Power Switch (located behind front cover) 5. Paper Trays 1–4 Xerox ® EC70 Color Copier/Printer User Guide...
It accommodates all types of stock in a range of sizes between 182 x 140–330 x 488 mm (7.2 x 5.5–13 x 19.2 in.). The Tray 5 (Bypass) has a capacity of approximately 250 sheets of 20 lb. (75 g/ ) bond paper or a maximum stack height of 0.4. Xerox ® EC70 Color Copier/Printer User Guide...
Switching On the Printer. R R e e a a r r V V i i e e w w 1. Output Tray 3. Ground Fault Interrupt Switch 2. Power Cord Xerox ® EC70 Color Copier/Printer User Guide...
12. Keypad buttons: Used to type letters or numbers when entering values or a password. 13. Language: Used to change the touch screen language and keyboard settings. 14. Help: Accesses the Online Help system. Xerox ® EC70 Color Copier/Printer User Guide...
The printer provides status information from the touch screen on the Control Panel and in printed reports. Usage and billing information are also available from the touch screen. For details, refer to Billing and Usage Information. Xerox ® EC70 Color Copier/Printer User Guide...
The Offset Catch Tray (OCT) is an output tray that can hold up to 500 sheets of paper and allows each set or stack to be offset from the previous to enable easy separation. Xerox ® EC70 Color Copier/Printer User Guide...
R R e e q q u u i i r r e e d d F F i i n n i i s s h h i i n n g g A A c c c c e e s s s s o o r r y y Based on the type of finishing device, use the following accessory. Xerox ® EC70 Color Copier/Printer User Guide...
Page 28
The vertical transport module is required for use with the Business Ready Finisher and the Business Ready Finisher with Booklet Maker. Xerox ® EC70 Color Copier/Printer User Guide...
X X e e r r o o x x W W e e l l c c o o m m e e C C e e n n t t e e r r If you need assistance during or after the product installation, visit the Xerox website for online solutions and support www.xerox.com/office/worldcontacts.
Instructions for installing the print drivers, utilities, and setting up the network are provided in the System Administrator Guide. Locate the System Administrator Guide at www.xerox.com/support. In the Search field, enter Xerox Color EC70 Printer, then select the needed documentation.
Page 31
To avoid damage to the printer hard drive and to prevent a printer malfunction, after powering on the main power, wait a few seconds before pressing the main power switch to power off the printer. To turn on the main printer power: Xerox ® EC70 Color Copier/Printer User Guide...
Page 32
2. Press the Power On/Off button, on the right side of the top front panel. Note: The entire powering-up process, from power-on through a completed self test, takes approximately 3 minutes. Certain functions of the machine, such as copying, are available before other functions, such as printing. Xerox ® EC70 Color Copier/Printer User Guide...
Page 33
To turn off the main power switch: 1. Open the front cover. 2. Press the Main Power Switch to the Off position. Xerox ® EC70 Color Copier/Printer User Guide...
If the network uses a DHCP server, the printer automatically acquires a network address. To assign a static IP address, configure DNS server settings, or configure other TCP/IP settings. Refer to the System Administrator Guide at www.xerox.com/support. Enter Xerox Color EC70 Printer in the Search or Choose field and select the required documentation.
Page 35
For details, refer to the System Administrator Guide at www.xerox.com/support. Enter Xerox Color EC70 Printer in the Search or Choose field, then select the required documentation. F F i i n n d d i i n n g g t t h h e e I I P P A A d d d d r r e e s s s s o o f f t t h h e e P P r r i i n n t t e e r r To use CentreWare Internet Services, the IP address of the printer is required.
• Recommended Media List: For the United States, www.xerox.com/printer-supplies/recommended- paper/enus.html • User Guide (PDF) Software and Documentation: www.xerox.com/support. Enter Xerox Color EC70 Printer in the Search or Choose field and select the required documentation. • Online Support Assistant, driver downloads, and Technical support:: www.xerox.com/support • Ordering Supplies: www.xerox.com/Supplies...
4. In your software application, click File, then click Print. 5. Select your printer from the list. 6. To access the print driver settings, select Properties for Windows or Xerox Features for Macintosh. Depending on your application, the title of the button varies.
P P r r i i n n t t i i n n g g a a 2 2 - - S S i i d d e e d d D D o o c c u u m m e e n n t t Options for automatic 2-sided printing are specified in the print driver. Application settings for portrait or landscape orientation are used. Xerox ® EC70 Color Copier/Printer User Guide...
Page 40
The pages are printed in the correct order so that you can fold and staple the pages to create the booklet. Note: You can create a booklet using A4, Letter, A3, or Tabloid-sized paper. Xerox ® EC70 Color Copier/Printer User Guide...
Page 41
An insert is a separator page that can be inserted after a print job, between copies of a print job, or between individual pages of a print job. Select the tray that contains the needed insert paper. Select an option: Xerox ® EC70 Color Copier/Printer User Guide...
Page 42
A watermark is additional text that can be printed across one or more pages. For example, terms like Draft and Confidential, which you stamp on a page before distribution, can be inserted as a watermark. You can: Xerox ® EC70 Color Copier/Printer User Guide...
Page 43
The Store File in Folder job type stores a print job in a folder in the printer. You can print the job from the printer control panel. The job is not deleted automatically after printing. You can delete the file manually at the printer control panel. Xerox ® EC70 Color Copier/Printer User Guide...
Page 44
JPEG, TIFF, DCF 1.0 JPEG, and TIFF files can be printed directly from a Compact Flash card inserted in the optional Media Card Reader. Note: Ensure that a USB Flash Drive is not present in the USB port located on the left side of the top front panel. Xerox ® EC70 Color Copier/Printer User Guide...
• The document glass automatically detects standard paper sizes. Caution: When you scan a bound document, do not attempt to force the document feeder cover closed. Doing so can damage the document feeder cover. Xerox ® EC70 Color Copier/Printer User Guide...
Page 46
Selecting Color or Black and White Copies If the original document contains color, you can create copies in full color, in single color, in dual color, or in black and white. To select the output color: Xerox ® EC70 Color Copier/Printer User Guide...
Page 47
To select the tray to use: 1. At the control panel, touch Copy. 2. For Paper Supply, touch the required tray. Xerox ® EC70 Color Copier/Printer User Guide...
Page 48
1, 1, 1, 2, 2, 2, 3, 3, 3, 4, 4, 4, 5, 5, 5, 6, 6, 6 1. To choose uncollated copies: a. On the control panel touch screen, touch Copy. b. Touch Copy Output. c. Touch Uncollated. d. Touch Save. Xerox ® EC70 Color Copier/Printer User Guide...
Page 49
I I m m a a g g e e Q Q u u a a l l i i t t y y A A d d j j u u s s t t m m e e n n t t s s Use the Image Quality tab to change the following image quality settings: Xerox ® EC70 Color Copier/Printer User Guide...
Page 50
To minimize the visibility of background colors in your copies, use Auto Suppression. Note: The printer may not reproduce low densities when Auto Suppression is selected. Turn Auto Suppression off to achieve better output in these cases. To change this setting: Xerox ® EC70 Color Copier/Printer User Guide...
Page 51
Touch Advanced Color. b. Touch the required color. c. To adjust the levels for highlights, mid-tones, and shadows, touch the pointer, then move it toward + or - icons. 5. Touch Save. Xerox ® EC70 Color Copier/Printer User Guide...
Page 52
• 2-Sided Book Copying • Specifying the Original Size • Erasing the Edges of a Copy • Shifting the Image • Rotating the Image • Inverting the Image • Specifying the Orientation of the Original Xerox ® EC70 Color Copier/Printer User Guide...
Page 53
• For Ending Page, touch Left Page or Right Page. 4. To specify the Binding Edge Erase amount, the space between the image area and the binding, touch the plus (+) or minus (-) icons. 5. Touch Save. Xerox ® EC70 Color Copier/Printer User Guide...
Page 54
Touch Save. 8. Touch Save. Note: If preset values such as Hole Punch Erase or Header/Footer Erase were previously saved, you can touch the preset in the lower-left corner of the window. Xerox ® EC70 Color Copier/Printer User Guide...
Page 55
• If Auto Paper Select or Auto percent is selected, to have the printer automatically rotate an original image to align with the orientation of the paper in the tray, touch On during Auto. • To cancel rotation, touch Off. 3. Touch Save. Xerox ® EC70 Color Copier/Printer User Guide...
Page 56
5. To compensate for the thickness of the booklet, you can add margins in the center binding area: a. Touch Binding Shift, then touch the plus (+) or minus (-) icons to set the shift. b. Touch Save. Xerox ® EC70 Color Copier/Printer User Guide...
Page 57
To select a printing option for each cover, select Blank Cover, Print on Side One, Print on Side Two, or Print on Both. b. Touch the tray to use for the covers, then touch the tray to use for the main body of the document. Xerox ® EC70 Color Copier/Printer User Guide...
Page 58
(+) or minus (-) icons. To set the width and length proportionally, touch Lock X-Y%. 5. To select the paper tray, touch Paper Supply, touch the required tray, then touch Save. Xerox ® EC70 Color Copier/Printer User Guide...
Page 59
1. Touch Page Numbers, then touch On. 2. To enter the starting page number, touch the plus (+) or minus (-) icons. 3. To select which pages the page number appears on: a. Touch Apply To. Xerox ® EC70 Color Copier/Printer User Guide...
Page 60
3. Select the required font color. 4. To select the placement of the annotations on the second side when printing two-sided copies, touch Same as Side 1 or Mirror Side 1. 5. Touch Save. Xerox ® EC70 Color Copier/Printer User Guide...
Page 61
Tray 5 with the copy side face up and the tabbed edge trailing. 1. On the control panel touch screen, touch Copy, then touch the Output Format tab. 2. Touch Tab Margin Shift. Xerox ® EC70 Color Copier/Printer User Guide...
The Copy screen appears on the touch screen. 3. Program and scan more segments. a. For the next segment, place the original documents in the document feeder or on the document glass, then touch Next Original. Xerox ® EC70 Color Copier/Printer User Guide...
Page 63
• 1-Sided Separators Side 2 Only: The first page of the loaded documents is copied on the back side of a separator. Touch Save. • 2-Sided Separators: The first two pages of the loaded documents are copied onto each side of a separator. Touch Save. 4. Touch Save. Xerox ® EC70 Color Copier/Printer User Guide...
Page 64
Place the original documents for the next set in the document feeder. b. On the Copy screen, touch Next Original. c. On the touch screen, touch Start, or press the green Start button. Copying continues. 8. For each additional set, repeat step Xerox ® EC70 Color Copier/Printer User Guide...
Page 65
1. On the control panel touch screen, touch Copy. 2. Touch the Job Assembly tab, then touch Stored Programming. Note: The Stored Programming option for Build Job takes effect from Job Segment 2 and forward. Xerox ® EC70 Color Copier/Printer User Guide...
Page 66
The overall configuration of the printer depends on the specific stapling, covers, and collation options on the Folding page. Note: To create booklets with booklet formatting, use the Booklet Creation feature. Folding does not apply the same characteristics to the page. Xerox ® EC70 Color Copier/Printer User Guide...
D D o o c c u u m m e e n n t t G G l l a a s s s s Lift the document feeder cover and place the original facedown, toward the back-left corner of the document glass. Xerox ® EC70 Color Copier/Printer User Guide...
Web browser and the Embedded Web Server. Folders are accessible to all users unless protected with a password. For details, refer to Creating a Folder. Note: To enable this feature, contact your system administrator. Xerox ® EC70 Color Copier/Printer User Guide...
Page 69
3. To rotate the preview, touch the Rotate View button until you reach the orientation you want. Note: Rotating the preview does not rotate the printed output. Xerox ® EC70 Color Copier/Printer User Guide...
Page 70
Note: If Send from Folder is not enabled, contact your System Administrator. For details, refer to the System Administrator Guide at www.xerox.com/support. Enter Xerox Color EC70 Printer in the Search field, then select the required documentation. U U s s i i n n g g J J o o b b F F l l o o w w S S h h e e e e t t s s For a file stored in a folder, Job Flow Sheets allow you to execute a series of registered actions, such as Send as Fax or Print.
Page 71
10. Click Save, select the required storage location, then click Save. 11. If a stored file is no longer needed, select the required file. In the upper right corner of the page, click Delete. When prompted, click OK. Xerox ® EC70 Color Copier/Printer User Guide...
Page 72
If you want the job to start automatically, select Auto Start. 6. Touch Close three times to return to the Tools tab. Creating a Folder Using CentreWare Internet Services To create a folder using CentreWare Internet Services: 1. Launch the Web browser. Xerox ® EC70 Color Copier/Printer User Guide...
Page 73
2. Type the printer IP address into the Web browser address bar, then press Enter to open CentreWare Internet Services. Note: If you do not know the printer IP address, refer to Finding the IP Address of the Printer. 3. Click the Scan tab. Xerox ® EC70 Color Copier/Printer User Guide...
To send a scanned image to an email address: 1. Load the original on the document glass or in the document feeder. 2. At the control panel, press the Services Home button. 3. Touch Email. Xerox ® EC70 Color Copier/Printer User Guide...
Page 75
Requesting a Read Receipt To request a read receipt: Note: The System Administrator enables this feature. 1. At the printer control panel, press the Services Home button. 2. Touch Email, then touch the Email Options tab. Xerox ® EC70 Color Copier/Printer User Guide...
Color Scanning, 2-Sided Scanning, Original Type, and Scan Presets. For details, refer to Setting Scan Options. 6. Press the green Start button. For details, refer to the System Administrator Guide. Xerox ® EC70 Color Copier/Printer User Guide...
• 2-Sided Scanning: Choose from one side, two sides, or two sides with second side rotated. • Original Type: Choose from Photo and Text, Text, or Photo. • Scan Presets: Choose from Sharing and Printing, Archival Record, OCR, High-Quality Printing, or Simple Scan. To change the scan settings: Xerox ® EC70 Color Copier/Printer User Guide...
Page 78
Layout adjustment provides additional settings for original orientation, original size, edge erase, Book Scanning, and Reduce/Enlarge. 1. At the printer control panel, press Services Home. 2. Touch the required scan method. 3. Touch the Layout Adjustment tab. Xerox ® EC70 Color Copier/Printer User Guide...
Page 79
• File Name Conflict: Select Do Not Save, Rename New File, Overwrite Existing File, Add to Existing Folder, or AddDateStamp to File Name. • Login Name: Enter Login Name if necessary. • Password: Enter password if necessary. Xerox ® EC70 Color Copier/Printer User Guide...
Lift the document feeder cover and place the original facedown, toward the back-left corner of the document glass as shown. Caution: When scanning a bound document, do not attempt to force the document feeder cover closed. Doing so damages the document feeder cover. Xerox ® EC70 Color Copier/Printer User Guide...
Sender's Comment, touch an available comment, then touch Save. For details, refer to Creating Fax Comments. c. Touch Save. 7. Adjust fax options if necessary. For details, refer to Selecting Fax Settings. Xerox ® EC70 Color Copier/Printer User Guide...
7. Adjust fax options if necessary. For details, refer to Selecting Fax Settings. 8. Press the green Start button. When all pages are scanned, the printer scans the pages and transmits the fax document. Xerox ® EC70 Color Copier/Printer User Guide...
1. In your software application, click File, then Print. 2. Select the printer from the list. 3. To access the print driver settings, select Properties or Preferences (Windows), or Xerox Features for Macintosh. The title of the button varies depending on your application.
Server Fax, and Internet Fax. For more information, refer to the System Administrator Guide at www. xerox.com/support. Enter Xerox Color EC70 Printer in the Search or Choose field and select the required documentation. S S e e l l e e c c t t i i n n g g F F a a x x S S e e t t t t i i n n g g s s S S e e t t t t i i n n g g 2 2 - - S S i i d d e e d d F F a a x x i i n n g g 1.
Page 85
With the exception of Priority Send or Delay Start, these settings are not available for Server Fax. To adjust these settings: 1. On the control panel touch screen, touch Fax, then touch the Fax Options tab. Xerox ® EC70 Color Copier/Printer User Guide...
Page 86
I I n n t t e e r r n n e e t t F F a a x x O O p p t t i i o o n n s s To set additional Internet fax options, do the following: 1. On the touch screen, touch Internet Fax, then touch the Internet Fax Options tab. Xerox ® EC70 Color Copier/Printer User Guide...
Note: Address Book entries can also be managed in CentreWare Internet Services. For details, refer to the System Administrator Guide at www.xerox.com/support. Enter Xerox Color EC70 Printer in the Search field, then select the required documentation. A A d d d d i i n n g g a a n n I I n n d d i i v v i i d d u u a a l l A A d d d d r r e e s s s s 1.
Page 88
• Use the alphanumeric keypad to enter a number. • Touch the keyboard button, use the touch screen keyboard to enter a number, then touch Save. 6. Touch Add. The numbers are added in the recipients list. Xerox ® EC70 Color Copier/Printer User Guide...
4. On the next screen, touch an available comment in the scroll list. 5. On the touch screen keyboard, enter up to an 18 character comment, then touch Save. 6. Touch Close. The comment is ready to use. Xerox ® EC70 Color Copier/Printer User Guide...
Page 90
Services and Functions Xerox ® EC70 Color Copier/Printer User Guide...
The printer is designed to be used with a variety of media types. To ensure the best print quality and to avoid jams, follow the guidelines in this section. For best results, use Xerox printing media specified for the printer.
A complete list of recommended media types is available at: • http://www.xerox.com/printer-supplies/recommended-paper/enus.html. • http://www.xerox.co.uk/printer-supplies/printer-papers/engb.html. Select Colour Presses and select the appropriate Production device. G G e e n n e e r r a a l l M M e e d d i i a a L L o o a a d d i i n n g g G G u u i i d d e e l l i i n n e e s s When loading paper and media in the appropriate trays, follow these guidelines: •...
• Do not open sealed packages of paper until you are ready to load them into the printer. Leave stored paper in the original packaging. The paper wrapper usually contains an inner lining that protects the paper from moisture loss or gain. Xerox ® EC70 Color Copier/Printer User Guide...
Page 95
• Tray 3 can accommodate paper sizes that include A4, (8.5 x 11 in.), (7.25 x 10.5 in.), and B5. • Tray 4 can hold up to 1140 sheets of 90 g/m paper. Xerox ® EC70 Color Copier/Printer User Guide...
Page 96
Paper and Media • Tray 4 can accommodate paper sizes that include A4, (8.5 x 11 in.), (7.25 x 10.5 in.), and B5. Xerox ® EC70 Color Copier/Printer User Guide...
To secure the guides in position, release the levers. 4. Load the paper against the left-hand side of the tray. 5. Adjust the guides so they touch the edges of the stack. 6. Push the tray completely into the printer. Xerox ® EC70 Color Copier/Printer User Guide...
3. Insert the paper either long-edge or short-edge first, face up. Larger paper sizes can be fed only short-edge first. Load punched paper with holes to the right. Load labels and transparencies face up with top edge towards the front of the tray. Xerox ® EC70 Color Copier/Printer User Guide...
Never use envelopes with windows or metal clasps because they can damage the printer. Damage caused by the use of unsupported envelopes is not covered under the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage can vary outside these areas.
The paper weight switches work in conjunction with the blowers in the trays. The blowers help control environmental conditions in the paper trays and ensure optimum feed capability. 1. Slowly pull out the tray toward you until it stops. Xerox ® EC70 Color Copier/Printer User Guide...
6. If you have changed the media type, select an option on the control panel touch screen: • To choose the paper size, type, or color, touch Paper Supply. • To choose a specific paper stock, touch Paper Catalog. Xerox ® EC70 Color Copier/Printer User Guide...
Page 102
Paper and Media 7. Touch Save, then touch Confirm. 8. If you did not change the media type, to retain the previous settings, touch Cancel. Xerox ® EC70 Color Copier/Printer User Guide...
• Do not touch the electrical contacts, gears, or laser devices. Doing so damages the printer and cause the print quality to deteriorate. • Ensure any parts removed during cleaning are replaced before you plug in the printer. Xerox ® EC70 Color Copier/Printer User Guide...
The total impressions counters appear on the left of the screen. 3. Touch Usage Counters, then touch the down arrow to choose the required counter. Touch the scroll arrows to view the entire list. 4. Touch Close. Xerox ® EC70 Color Copier/Printer User Guide...
To clean the document glass and the CVT glass to its left, use a lint-free cloth, lightly dampened with Xerox Anti-Static Fluid or another suitable non-abrasive glass cleaner. Clean the under side of the document cover and the document feeder using a lint-free cloth, Xerox Cleaning Fluid, or Xerox Film Remover.
Use of toner other than Genuine Xerox ® Toner can affect print quality and printer reliability. It is the only toner designed and manufactured under strict quality controls by Xerox for specific use with this printer. F F u u s s e e r r The fuser provides approximately 200,000 prints or copies.
Page 108
Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada.
1. While the machine is powered on, replace the toner cartridge. Open the toner cover, located just above the machine front door. Xerox ® EC70 Color Copier/Printer User Guide...
The Fuser can be recycled so follow the disposal instructions you receive with the new cartridge. 1. Ensure that the machine has stopped running, and open the Front Door. Xerox ® EC70 Color Copier/Printer User Guide...
Page 111
4. Grab and lift the Amber-Gold colored handle only, lift and pull up and out of the Transfer Module. 5. Dispose the Fuser as normal office waste or recycle the fuser. 6. Remove the new Fuser from its packaging. Xerox ® EC70 Color Copier/Printer User Guide...
Waste Toner Container. The machine tells you when to order a new Container and when to install it. 1. Ensure that the machine has stopped running, and open the Front Door. 2. Open the waste toner container cover, located to the right of the Area #2 lever. Xerox ® EC70 Color Copier/Printer User Guide...
Cartridges can be recycled so follow the disposal instructions you receive with the new items. 1. Leave the machine power-on and proceed to the next step. 2. Ensure that the machine has stopped running, and open the Front Door. 3. Pull down the R1-R4 handle. Xerox ® EC70 Color Copier/Printer User Guide...
Page 114
6. Unwrap the sheet that covers the new drum cartridge and place it under the cartridge. Some drum cartridges include a protective film. If the film on the drum cartridge is present, remove it. 7. Open the Drum Drawer. Xerox ® EC70 Color Copier/Printer User Guide...
Page 115
12. Return the Release Handle to its original position. 13. Return the R1-R4 handle to the original position and close the front door. 14. For recycling, insert the used drum cartridge into an empty container. Xerox ® EC70 Color Copier/Printer User Guide...
10. Push in the drum drawer completely. Return the release handle to its original position. 11. Return the R1-R4 handle to the original position and close the front door. 12. Insert the used charge corotron into an empty container for recycling. Xerox ® EC70 Color Copier/Printer User Guide...
Maintenance Recycling Supplies For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. Some routine maintenance items come with a prepaid return label. Use it to return used components in their original boxes for recycling. Xerox ® EC70 Color Copier/Printer...
Page 118
Maintenance Xerox ® EC70 Color Copier/Printer User Guide...
This chapter contains: • General Troubleshooting ......................120 • Paper Jams ..........................122 • Print Quality Problems......................133 • Copy and Scan Problems ......................134 • Fax Problems..........................135 • Getting Help ..........................137 Xerox ® EC70 Color Copier/Printer User Guide...
Turn off the printer, confirm that the power cord is correctly outlet correctly. plugged into the printer and the outlet, then turn on the printer. A system error occurred. Contact your local Xerox service representative with the fault information. Check the fault history. For details, refer to Control Panel Messages.
Wait two minutes, then power the printer on. Ensure that the main power switch behind the front cover of the printer is in the On position. Xerox ® EC70 Color Copier/Printer User Guide...
Troubleshooting Paper Jams The printer is designed to function with minimal paper jams using Xerox-accepted media types only. Other media types cause more frequent paper jams. If accepted media is jamming frequently in one area, that area to be cleaned or repaired.
The following table lists solutions to paper jams in the 2–sided unit, document feeder, and paper trays. Probable Causes Solutions Unaccepted media of the wrong size, thickness, Do not use unaccepted media. Use only Xerox-approved or type is in use. media. For details, refer to Accepted Media. Recheck the paper path inside the module and remove all jammed paper.
Page 124
3. If the document is not caught in the document feeder, pull out the document. 4. Close the top cover until it clicks into place. 5. Close the left cover until it clicks into place. Xerox ® EC70 Color Copier/Printer User Guide...
C C l l e e a a r r i i n n g g J J a a m m s s a a t t 2 2 a a i i n n t t h h e e C C / / Z Z F F o o l l d d e e r r To clear jams at 2a in the C/Z Folder: Xerox ® EC70 Color Copier/Printer User Guide...
Page 126
1. Open the front door of the C/Z Folder. 2. Lift the green handle 2a. 3. Remove the paper carefully. Note: If the paper is torn, remove all torn pieces from the folder. Xerox ® EC70 Color Copier/Printer User Guide...
Page 127
C C l l e e a a r r i i n n g g J J a a m m s s a a t t 2 2 b b i i n n t t h h e e C C / / Z Z F F o o l l d d e e r r To clear jams at 2b in the C/Z Folder: 1. Open the front door of the C/Z Folder. 2. Move green lever 2b to the left. Xerox ® EC70 Color Copier/Printer User Guide...
Page 128
C C l l e e a a r r i i n n g g J J a a m m s s a a t t 2 2 e e i i n n t t h h e e C C / / Z Z F F o o l l d d e e r r To clear jams at 2e in the C/Z Folder: 1. To access lever 2e, open the front door of the C/Z Folder and then open the Folder tray 2d. Xerox ® EC70 Color Copier/Printer User Guide...
Page 129
C C l l e e a a r r i i n n g g J J a a m m s s a a t t 2 2 f f i i n n t t h h e e C C / / Z Z F F o o l l d d e e r r To clear jams at 2f in the C/Z Folder: Xerox ® EC70 Color Copier/Printer User Guide...
Page 130
1. To access lever 2f, open the front door of the C/Z Folder and then open the Folder tray 2d. 2. Move green lever 2f to the right. 3. Remove the paper carefully. Note: If the paper is torn, remove all torn pieces from the folder. Xerox ® EC70 Color Copier/Printer User Guide...
Page 131
C C l l e e a a r r i i n n g g J J a a m m s s a a t t 2 2 g g i i n n t t h h e e C C / / Z Z F F o o l l d d e e r r To clear jams at 2g in the C/Z Folder: 1. Open the front door of the C/Z Folder. 2. Move green lever 2g to the right. Xerox ® EC70 Color Copier/Printer User Guide...
Page 132
3. Remove the paper carefully. Note: If the paper is torn, remove all torn pieces from the folder. 4. Return green lever 2g to its original position. 5. Close the front door of the C/Z Folder. Xerox ® EC70 Color Copier/Printer User Guide...
Print Quality Problems Caution: The Xerox Warranty, Service Agreement, or Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage varies outside these areas;...
When the copy or scan quality is poor, select the closest symptom from the following table to correct the problem. If the copy quality does not improve after carrying out the appropriate action, contact Xerox Customer Support or your reseller.
There is a problem with the Check that the printer can make clean telephone connection or with the copies. If it can, have the caller send fax machine of the caller. the fax again. Xerox ® EC70 Color Copier/Printer User Guide...
Page 136
There is a problem with the fax Make a copy to check that the printer machine of the sender. is operating correctly. If the copy was printed correctly, have the recipient check the condition of the fax machine. Xerox ® EC70 Color Copier/Printer User Guide...
L L o o c c a a t t i i n n g g t t h h e e S S e e r r i i a a l l N N u u m m b b e e r r When you order supplies or contact Xerox for assistance, you are asked to provide the serial number of the printer.
W W e e b b R R e e s s o o u u r r c c e e s s Xerox provides several websites that offer additional help. Resource Link Technical support information for the printer To access the Online Support Assistant, go to www.support.
• PDL Support for PCL 5 and PCL 6 • Support for Ethernet 10/100BaseTX connection • Support for coated and uncoated stock, up to 300 g/m (110 lb. cover) • Paper Catalog for stock type selection Xerox ® EC70 Color Copier/Printer User Guide...
M M a a k k e e r r w w i i t t h h a a 2 2 - - T T r r a a y y O O v v e e r r s s i i z z e e d d H H i i g g h h C C a a p p a a c c i i t t y y F F e e e e d d e e r r Measurement and Description Unit Unit Width of all components 105 in. 2567 mm Depth 32 in. 807 mm Weight 1133 lb. 515.1 kg Xerox ® EC70 Color Copier/Printer User Guide...
• Operating Temperature: 10–28° C (50–83° F). When the humidity is 85%, ensure that the temperature is 28° C (83° F) or below. • Operating Relative Humidity: 15–85%. When the temperature is 32° C (90° F), ensure that the humidity is 62.5% or below. Xerox ® EC70 Color Copier/Printer User Guide...
• 110–127 VAC +10/-6 % • Power Consumption 1.936 kVA or less • Frequency 50/60 (Hz) +/- 3% • Receptacle NEMA Number 5–20R • Cycles 60 Hz This is an ENERGY STAR qualified product. Xerox ® EC70 Color Copier/Printer User Guide...
Maximum print speeds vary by printer model and whether you are printing color pages or black and white pages. Xerox ® Color C70: • Color: 70 ppm • Black and White: 75 ppm Xerox ® EC70 Color Copier/Printer User Guide...
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio or TV technician for help. Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment. WARNING: To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.
Page 147
WARNING: Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment. External radiation from Industrial, Scientific, and Medical (ISM) equipment can interfere with the operation of this Xerox ®...
Page 148
Before you turn off Energy Saver mode or set a long activation time, consider the increase in product power consumption. To learn more about Xerox participation in sustainability initiatives, go to www.xerox.com/about- xerox/environment/enus.html. Default Energy Saver Settings for Product The printer is ENERGY STAR ®...
• This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications to this equipment not specifically approved by the Xerox Corporation may ® void the authority to operate this equipment to the user.
Page 150
A CE mark is required on the host product. A notified body number is required next to the CE mark in cases where a notified body was involved in the RFID approval process. Notified Body involvement is not mandatory. Brazil A Radio Frequency Identification Device model name must be listed on the device. Xerox ® EC70 Color Copier/Printer User Guide...
"fair use" or library reproduction rights provisions of the copyright law. Further information of these provisions may be obtained from the Copyright Office, Library of Congress, Washington, D.C. 20559. Ask for Circular R21. Xerox ® EC70 Color Copier/Printer User Guide...
Canada or a department, board, Commission, or agency established by the Government of Canada or of a province or of a government of a state other than Canada Xerox ® EC70 Color Copier/Printer User Guide...
• Copyright material or trademarks without the consent of the owner • Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel. Xerox ® EC70 Color Copier/Printer User Guide...
Ask your local Telephone Company for the modular jack type installed on your line. Connecting this machine to an unauthorized jack can damage telephone company equipment. You, not Xerox, assume all responsibility and/or liability for any damage caused by the connection of this machine to an unauthorized jack.
Telephone Company may request you to disconnect the equipment until the problem is resolved. Only a Xerox Service Representative or an authorized Xerox Service provider are authorized to make repairs to the printer. This applies at any time during or after the service warranty period. If unauthorized repair is performed, the remainder of the warranty period is null and void.
2/3 technical specifications for terminal equipment for use on analog-switched telephone networks in the European Economic Area. If you have problems with your product, contact your local Xerox representative. This product can be configured to be compatible with other country networks. Before reconnecting the device to a network in another country, contact your Xerox representative for assistance.
9. For correct operation, total of the RNs of all devices connected to a single line at any time should not exceed five. Xerox ® EC70 Color Copier/Printer User Guide...
S S o o u u t t h h A A f f r r i i c c a a This modem must be used in conjunction with an approved surge protection device. Xerox ® EC70 Color Copier/Printer User Guide...
This device is certified by the following agencies using the following safety standards: Agency Standard Underwriters Laboratories Inc. (US or Canada) UL60950-1 (2007) 2nd EditionCSA 22.2 No. 60950-1-07 2nd Edition Underwriters Laboratories Inc. (Europe) IEC60950-1:2005 (2nd Edition) +A1:2009EN60950- 1:2006 (2nd Edition) +A11:2009 +A1:2010+A12:2011 (CB Scheme) Xerox ® EC70 Color Copier/Printer User Guide...
Regulatory Information Material Safety Data Sheets For Material Safety Data information regarding your printer, go to: • North America: www.xerox.com/msds • European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts. Xerox ® EC70 Color Copier/Printer User Guide...
Recycling and Disposal This appendix contains: • All Countries..........................162 • North America ......................... 163 • European Union ........................164 • Other Countries........................166 Xerox ® EC70 Color Copier/Printer User Guide...
Recycling and Disposal All Countries If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.
North America Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative (1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment, or for recycling and disposal information, contact your local authorities.
In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life take-back information. C C o o l l l l e e c c t t i i o o n n a a n n d d D D i i s s p p o o s s a a l l o o f f E E q q u u i i p p m m e e n n t t a a n n d d B B a a t t t t e e r r i i e e s s...
B B a a t t t t e e r r y y R R e e m m o o v v a a l l Batteries should only be replaced by a manufacturer-approved service facility. Xerox ® EC70 Color Copier/Printer User Guide...
Recycling and Disposal Other Countries Please contact your local waste management authority to request disposal guidance. Xerox ® EC70 Color Copier/Printer User Guide...
Business Ready Finisher and Booklet Maker This appendix contains: • Overview of Business Ready Finisher and Booklet Maker............168 • Identifying the Components ....................169 • Maintenance ........................... 170 • Troubleshooting ........................174 Xerox ® EC70 Color Copier/Printer User Guide...
The Business Ready finisher adds several professional-level finishing options to the printer while requiring minimal additional space to do so. The finisher is available with or without an optional booklet maker. Business Ready Finisher Business Ready Finisher with Booklet Maker Xerox ® EC70 Color Copier/Printer User Guide...
Business Ready Finisher and Booklet Maker Identifying the Components 1. Finisher Front Cover 5. Booklet Maker Tray 2. Right Top Tray 6. Booklet Staple Unit 3. Right Middle Tray 7. Booklet Maker Unit 4. Staple Cartridge Xerox ® EC70 Color Copier/Printer User Guide...
3. Grip the staple cartridge by the orange handle and pull it firmly toward you to remove it. 4. Pinch both sides of the staple refill (1) and remove it from the cartridge (2). Xerox ® EC70 Color Copier/Printer User Guide...
3. To remove the staple cartridge from the booklet maker, push down on the staple cartridge handle as shown, then pull the cartridge out and up. 4. Turn the staple cartridge over. Xerox ® EC70 Color Copier/Printer User Guide...
• Wait 10 seconds before reinserting the container into the printer. The hole punch counter resets after 10 seconds. • If you remove the hole punch waste container before the device instructs you to, empty the container before you reinsert it into the finisher. Xerox ® EC70 Color Copier/Printer User Guide...
Page 173
Business Ready Finisher and Booklet Maker 3. Empty the container. 4. Insert the container all the way into the finisher. 5. Close the front door of the Business Ready finisher. Xerox ® EC70 Color Copier/Printer User Guide...
• If the paper is torn, remove all torn pieces from the finisher. • If the paper is inaccessible, or if the Control Panel prompts you to release the paper, turn green handle knob 3b in the direction shown. Xerox ® EC70 Color Copier/Printer User Guide...
• If the paper is torn, remove all torn pieces from the finisher. • If the paper is inaccessible, or if the Control Panel prompts you to release the paper, turn green handle knob 3b in the direction shown. Xerox ® EC70 Color Copier/Printer User Guide...
C C l l e e a a r r i i n n g g J J a a m m s s i i n n t t h h e e F F i i n n i i s s h h e e r r a a t t P P o o s s i i t t i i o o n n 3 3 d d To clear jams at position 3d: 1. Open the front door of the finisher, and locate green lever 3d. 2. Move green lever 3d to the right. Xerox ® EC70 Color Copier/Printer User Guide...
2. Using the green handle, pull out unit 4 until it stops. 3. To remove the jammed paper, turn green knob 4 in either direction as shown. Note: If the paper is torn, remove all small, torn paper pieces from the finisher. Xerox ® EC70 Color Copier/Printer User Guide...
2. To release the jammed paper, turn green knob 4 in the direction shown. 3. To remove the paper, pull it in the direction shown. Note: If the paper is torn, remove all small, torn paper pieces from the finisher. Xerox ® EC70 Color Copier/Printer User Guide...
Page 179
Business Ready Finisher and Booklet Maker 4. Close the front door of the Business Ready finisher. Xerox ® EC70 Color Copier/Printer User Guide...
Page 180
Business Ready Finisher and Booklet Maker Xerox ® EC70 Color Copier/Printer User Guide...