Troubleshooting - Xtralis VESDA Sensepoint XCL Installation Manual

VESDA
A.2

Troubleshooting

1. Warning
Description
Warning 1 Calibration Overdue
Warning 3 BLE failure
(BLE version only)
Warning 4 Time/date not set (RTC not set) /
RTC reset abnormally
Warning 5 Log memory corrupted
(CRC not matched)
Warning 6 Certificate is corrupted or missing
certificate
Warning 7 Over-range warning
Warning 8 Under-range warning
2. Fault
Description
Fault 1 Internal communication
failure
Fault 2 Cell failure
Fault 3 Cell is producing a
negative reading
Fault 4 EEPROM is corrupted
Fault 5 MCU operating voltage
failure
Fault 6 RAM read/write fault
Fault 7 Flash memory corrupted
Fault 8 Code memory failure
Fault 9 mA output failure (mA
output version only)
Fault 10 Supplied voltage failure
Fault 11 Internal HW Fault
Fault 12 Internal SW Fault
Fault 13 Calibration Overdue
35563_02
VESDA Sensepoint XCL – Large Bore Installation Manual
Troubleshooting
Calibrate the unit.
Power-cycle the unit. If same warning occurs again, contact
manufacturer.
Configure unit time. If same warning occurs again, contact
manufacturer.
Power-cycle the unit. Event log might be lost.
Contact manufacturer.
Calibrate the unit.
Calibrate the unit.
Troubleshooting
Power-cycle the unit. If same fault occurs again, contact
manufacturer.
Check the sensor connection. If same fault occurs again, replace
sensor.
Calibrate the unit.
Reconfigure the unit by using Sensepoint App. If same fault occurs
again, contact manufacturer.
Power-cycle the unit. If same fault occurs again, contact
manufacturer.
Power-cycle the unit. If same fault occurs again, contact
manufacturer.
Reconfigure the unit by using Sensepoint App.
Power-cycle the unit. If same fault occurs again, contact
manufacturer.
Check whether loopback resistor is connected correctly.
Power-cycle the unit. If same fault occurs again, contact
manufacturer.
Power-cycle the unit. If same fault occurs again, contact
manufacturer.
Power-cycle the unit. If same fault occurs again, contact
manufacturer.
Calibrate the unit.
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