About Troubleshooting Decommissioning Issues - Symantec NetBackup 5200 Series Troubleshooting Manual

22 Troubleshooting procedures
Troubleshooting NetBackup Appliance problems

About troubleshooting decommissioning issues

NetBackup 5200-log file locations (continued)
Table 2-3
NetBackup appliance logs
NetBackup 52xx appliance debug log
NetBackup logs, Volume Manager logs, and
the NetBackup logs that are contained in the
openv directory
NetBackup 52xx appliance operating system
(OS) installation log
NetBackup Administrative Web user
interface log and the NetBackup Web server
log
You can view additional information about the NetBackup troubleshooting error
codes from the appliance user interface. Click Monitor > Jobs and then click a
status code link in the jobs table to view the error code details.
To view NetBackup 52xx error information, download the following document
from the Symantec Support Web site:
http://www.symantec.com/docs/TECH136888
Note: At the time of the release of the NetBackup appliance, the error code
information was not complete. This Technote contains the most up-to-date error
code information for the NetBackup appliance. At the next major release, these
errors will be available as online Help from the administrative Web UI.
When attempting to decommission a media server appliance, you may encounter
one of the following issues:
A decommission attempt may fail is no policies are defined.
Log file location
<DIR> APPLIANCE
app_debug.log
<DIR> NBU
<DIR> netbackup
<DIR> openv
<DIR> volmgr
<DIR> OS
boot.log
boot.msg
boot.omsg
messages
<DIR> WEBSERVER
<DIR> SYMCOpsCenterGUI
<DIR> SYMCOpsCenterServer
<DIR> SYMCOpsCenterWebServer