Introduction
This chapter includes the following topics:
About troubleshooting the NetBackup appliance
If you experience trouble with your appliance, it is important that you can define
the problem and collect any supporting information. When you reach this point,
you should contact Symantec Technical Support. A technical support
representative works with you to diagnose the trouble and produce a satisfactory
resolution.
The following steps offer general guidelines to help you resolve any problems you
may encounter while you use NetBackup. The steps provide links to more specific
troubleshooting information.
About troubleshooting the NetBackup appliance
NetBackup Appliance log file location information
About gathering information for NetBackup-Java applications
Chapter
1
Need help?
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Questions and answers