About Gathering Information For Netbackup-Java Applications - Symantec NetBackup 5200 Series Troubleshooting Manual

About gathering information for NetBackup-Java
applications
NetBackup 5200-log file locations (continued)
Table 1-2
NetBackup appliance logs
NetBackup 52xx appliance operating system
(OS) installation log
NetBackup Administrative Web user
interface log and the NetBackup Web server
log
You can view additional information about the NetBackup troubleshooting error
codes from the appliance user interface. Click Monitor > Jobs and then click a
status code link in the jobs table to view the error code details.
To view NetBackup 52xx error information, download the following document
from the Symantec Support Web site:
http://www.symantec.com/docs/TECH136888
Note: At the time of the release of the NetBackup appliance, the error code
information was not complete. This Technote contains the most up-to-date error
code information for the NetBackup appliance. At the next major release, these
errors will be available as online Help from the administrative Web UI.
If you encounter problems with the NetBackup-Java applications, use the following
methods to gather data for support.
The following scripts are available for gathering information:

About gathering information for NetBackup-Java applications

Log file location
<DIR> OS
boot.log
boot.msg
boot.omsg
messages
<DIR> WEBSERVER
<DIR> SYMCOpsCenterGUI
<DIR> SYMCOpsCenterServer
<DIR> SYMCOpsCenterWebServer
Introduction 13