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Related Manuals for Avaya Integral 5 R3.0
Summary of Contents for Avaya Integral 5 R3.0
- Page 1 Unified Communication Contact Centers IP Telephony Services Voice mail CV1 Integral 5 R3.0 Version 1.0 Users Guide 05-2010 Manual de usuario Manuel utilisateur Manuale d’uso Gebruikersdocumentatie...
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Page 2: Table Of Contents
Integral 5 Voicemail CV Operating Instructions Table of Contents 1. General Information ..............3 2. Menu structure................4 3. Operating the voicebox..............5 Activating the voicebox................. 5 Listening to messages on the voicebox ..........5 Message waiting..................5 No message on the voicebox..............5 Voicebox full................... -
Page 3: General Information
Integral 5 Voicemail CV Operating Instructions 1. General Information Voice announcements guide you through the user menu and setup menu of your voicebox. As user of a system telephone (T3, 1408, 1416, 9508) you also have the ability to control your voicebox using a corresponding menu. Instead of the voice announcements that usually explain the possible operating steps, the relevant functions are now displayed in the menu. -
Page 4: Menu Structure
Integral 5 Voicemail CV Operating Instructions 2. Menu structure Main menu 1. Sub menu Delete message Listen to previous message Listen to the same message Listen to the next message Configure your personal Return to previous menu voicebox Edit notification Set automatic deletion of old messages Personal greetings 1... -
Page 5: Operating The Voicebox
Integral 5 Voicemail CV Operating Instructions 3. Operating the voicebox 3.1 Activating the voicebox To activate the voicebox, you must set up a call diversion to the voicebox. 3.2 Listening to messages on the voicebox Dial the call number of your voicebox. You are prompted to enter your PIN. -
Page 6: Operating Your Voicebox From Outside The Telephone System
Integral 5 Voicemail CV Operating Instructions 3.6 Operating your voicebox from outside the telephone system The following options are available: If you are calling from an external number (for example, from a mobile phone): Dial your own call number: _ _ _ _ (e.g. 06947114321) You will be forwarded to your voicebox. -
Page 7: Configure Your Personal Voicebox
Integral 5 Voicemail CV Operating Instructions 3.8 Configure your personal voicebox 3.8.1 Activating/deactivating the notification call function If a caller has left a message in the voicebox, you are notified by a call to your internal extension number. If you would like to be informed of new messages on another phone (for example, on your mobile or home phone), enter the appropriate destination number and activate the notification call function. -
Page 8: Greeting Text Menu
Integral 5 Voicemail CV Operating Instructions 3.8.3 Greeting text menu You can record call type dependent greetings (depending on the type of call diversion to the voicebox) and up to 6 call type independent personal greetings. An announcement is only played if you have activated the group (call type dependent or independent) and one or more announcements. - Page 9 Integral 5 Voicemail CV Operating Instructions Upon selecting a digit from 3 to 8 if a text has already been recorded for it. Dial a digit from 3 to 8 Press to activate or deactivate the greeting. The system will inform you of the current status.
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Page 10: Voice-Operated Menu
Integral 5 Voicemail CV Operating Instructions 3.8.4 Voice-operated menu You can select, activate and deactivate the language in which you want to listen to the announcements in your voicebox. If the language you have selected is deactivated you will hear the announcements in the language set up for the system by your system administrator. -
Page 11: Sending A Message To Another Voicebox
Integral 5 Voicemail CV Operating Instructions 3.9 Sending a message to another voicebox Recording a message on another voicebox: Dial the number of the voice server: _ _ _ _ (for example, 1016) Enter 4-digit PIN; You will be informed of any new messages Send new message to another voicebox Enter destination call number (for example, extension 112);... -
Page 12: Functions Not Offered By Means Of Announcements
Integral 5 Voicemail CV Operating Instructions 4. Functions not offered by means of announcements 4.1 Activating/deactivating timestamp announcement Dial the number of the voice server: _ _ _ _ (for example, 1016) Enter 4-digit PIN; You will be informed of any new messages. If the speaking clock has been activated and you want to deactivate it, press . -
Page 13: Voicebox Operation On A System Terminal
Integral 5 Voicemail CV Operating Instructions Voicebox Operation on a System Terminal (version R3.0 and later) (This feature must be activated by the service or by your system administrator.) On a T3 family system telephone, launch the main menu and select the Voicemail menu option. -
Page 14: Enable/Disable Voicemail
Integral 5 Voicemail CV Operating Instructions Once entered, you will be connected to the voicebox. You will hear an announcement about the number of messages and then all messages will be played, starting with new messages followed by messages already listened to. The softkeys and menu options allow the user to skip forward and back through the message and also to delete individual messages or all messages. -
Page 15: Configure Voicemail
Integral 5 Voicemail CV Operating Instructions 5.3 Configure voicemail In this menu, you can customise the voicemail features to suit your requirements. Setup voicemail Welcome message More options Notify call (on) Monitor (off) Call list voicemail (on) Menu control (on) Timestamp (off) 5.3.1 Welcome message... -
Page 16: Call List Voicemail
Integral 5 Voicemail CV Operating Instructions 5.3.6 Call list voicemail This option allows you to choose whether calls answered by your voicebox are to be included in your phone's call log. If the caller leaves a message in the voicebox, the # character will appear next to the entry in the call log.
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