HIKVISION DS-2TD6237-50H4L/W User Manual

HIKVISION DS-2TD6237-50H4L/W User Manual

Thermal & optical bi-spectrum ptz network camera
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Summary of Contents for HIKVISION DS-2TD6237-50H4L/W

  • Page 1 Thermal & Optical Bi-spectrum PTZ Network Camera User Manual...
  • Page 2 WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,...
  • Page 3 Thermal & Optical Bi-spectrum PTZ Network Camera User Manual PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
  • Page 4 Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Indicates a hazardous situation which, if not avoided, will or could Danger result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, could Caution result in equipment damage, data loss, performance degradation, or...
  • Page 5 Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. Laws and Regulations • In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region.
  • Page 6 Thermal & Optical Bi-spectrum PTZ Network Camera User Manual • Improper replacement of the battery with an incorrect type may defeat a safeguard (for example, in the case of some lithium battery types). • DO NOT dispose of the battery into fire or a hot oven, or mechanically crush or cut the battery, which may result in an explosion.
  • Page 7 Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Using Environment • Make sure the running environment meets the requirement of the device. The operating temperature shall be -40°C to 60°C (-40°F to 140°F), and the operating humidity shall be 95% or less, no condensing.
  • Page 8: Table Of Contents

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Contents Chapter 1 Overview ........................1 1.1 Brief Description ........................1 1.2 Function ..........................1 Chapter 2 Device Activation and Accessing ................. 2 2.1 Activate the Device via SADP ....................2 2.2 Activate the Device via Browser .....................
  • Page 9 Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 4.6 Set Smoke Detection Parameters ..................18 Chapter 5 Behavior Analysis ..................... 20 5.1 Flow Chart of Behavior Analysis ................... 20 5.2 Set VCA Parameters ......................20 5.3 Configure the Behavior Analysis ..................21 5.3.1 Set Detection Scenes and Tracking ................
  • Page 10 Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 8.1 PTZ Control .......................... 36 8.2 Set Preset ..........................38 8.2.1 Special Presets ......................38 8.3 Set Patrol Scan ........................39 8.3.1 Set One-Touch Patrol ....................40 8.4 Set Pattern Scan ........................40 8.5 Set Linear Scan ........................
  • Page 11 Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 9.1.9 Operate Wiper ......................49 9.1.10 Lens Initialization ...................... 50 9.1.11 Track Manually ......................50 9.1.12 Auxiliary Focus ......................50 9.1.13 Quick Set Live View ....................50 9.1.14 Lens Parameters Adjustment ..................51 9.1.15 Conduct 3D Positioning .....................
  • Page 12 Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 10.4.1 Scene Mode ......................60 10.4.2 Image Adjustment ..................... 60 10.4.3 Image Adjustment (Thermal Channel) ..............60 10.4.4 Exposure Settings ...................... 61 10.4.5 Focus ......................... 61 10.4.6 ABF ..........................62 10.4.7 Day/Night Switch ...................... 62 10.4.8 Set Supplement Light ....................
  • Page 13 Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 10.9 VCA Rule Display Settings ....................68 10.10 Metadata ......................... 68 Chapter 11 Video Recording and Picture Capture ..............69 11.1 Storage Settings ......................... 69 11.1.1 Set Memory Card ...................... 69 11.1.2 Set NAS ........................
  • Page 14 Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 12.8.1 Enable Hik-Connect Service on Camera ..............80 12.8.2 Set Up Hik-Connect ....................81 12.8.3 Add Camera to Hik-Connect ..................82 12.9 Set ISUP ..........................83 12.10 Set Open Network Video Interface .................. 83 12.11 Set Alarm Server ......................
  • Page 15 Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 13.14.5 Set HTTPS ........................ 91 13.14.6 Set QoS ........................92 13.14.7 Set IEEE 802.1X ....................... 93 13.15 User and Account ......................93 13.15.1 Set User Account and Permission ................93 Chapter 14 Appendix ........................ 95 14.1 Common Material Emissivity Reference ................
  • Page 16: Chapter 1 Overview

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Chapter 1 Overview 1.1 Brief Description Thermal & Optical Bi-spectrum PTZ network camera, integrates the function of the decoder, thermal camera, and the high-definition zoom camera. It performs temperature measurement, dynamic fire source detection and other smart detections in the remote surveillance of the power system, metallurgy system, and petrochemical engineering, and so on.
  • Page 17: Chapter 2 Device Activation And Accessing

    2.1 Activate the Device via SADP Search and activate the online devices via SADP software. Before You Start Access www.hikvision.com to get SADP software to install. Steps 1. Connect the device to network using the network cable. 2. Run SADP software to search the online devices.
  • Page 18: Login

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Note The default IP address of the device is 192.168.1.64. You can set the IP address of the PC from 192.168.1.2 to 192.168.1.253 (except 192.168.1.64). For example, you can set the IP address of the PC to 192.168.1.100.
  • Page 19: Illegal Login Lock

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Operating System Web Browser Operation Display and operation of certain functions are restricted. For example, Playback and Picture are not available. For detailed restricted function, refer to the actual device. Mac OS 10.13+ Mac Safari 12+ Plug-in installation is not required.
  • Page 20: Chapter 3 Temperature Measurement

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Chapter 3 Temperature Measurement When you enable this function, the device measures the actual temperature of the scene. It alarms when temperature exceeds the temperature threshold value. 3.1 Notice This part introduces the notices of configuring temperature measurement function. •...
  • Page 21: Automatic Thermography

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Figure 3-1 Thermography Configuration Flow Chart Note Please refer to the Quick Start Guide for detailed information of Installation part in the flow chart. 3.3 Automatic Thermography Configure the temperature measurement parameters and temperature measurement rules. The device can measure the actual temperature and output alarms when temperature exceeds the alarm threshold value.
  • Page 22: Set Thermography Parameters

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 3.3.1 Set Thermography Parameters Configure the parameters of temperature measurement. Steps 1. Go to Configuration → Local , enable Display Temperature Info. . Display Temperature Info. Select Yes to display temperature information on live view. Display Rule Info.
  • Page 23: Set Normal Mode

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Version View the version of current algorithm. Reflect Light Filter & Forklift Filter Enable these functions if there is strong reflective light from the sun or a forklift in the scene. Or it may cause false alarm.
  • Page 24: Set Expert Mode

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Note Go to Image → VCA Rules Display to adjust the fonts size and the temperature colour of normal, alarm and pre-alarm. 3.3.3 Set Expert Mode Select the temperature measurement rules from Point, Line, or Area and configure parameters, the device alarms if the alarm rules are met.
  • Page 25 Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Emissivity Set the emissivity of the target. The emissivity of the surface of a material is its effectiveness in emitting energy as thermal radiation. Different objects have different emissivity. Refer to Common Material Emissivity Reference to search for the target emissivity..
  • Page 26: Manual Thermography

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Point Thermography Configure the temperature measurement rule and click any point in live view to monitor the temperature. Steps 1. Click in the live view and a cross cursor showed on the interface. 2.
  • Page 27: Search History Temperature

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 5. Go to live view interface and select thermal channel, click . Click any position on the interface to show the real temperature. 3.5 Search History Temperature You can search the history temperature and generate the temperature/time graphic. Before You Start Refer to Set Memory Card and Set NAS to set the storage first.
  • Page 28: Chapter 4 Fire And Smoke Detection

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Chapter 4 Fire and Smoke Detection The device will trigger and upload alarm when detect the fire source or smoke. Fire and smoke detection is applied to fire-prevention purposes in scenic region, forest, tunnel and so on.
  • Page 29: Recommended Scene

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Note Please refer to the Quick Start Guide for detail information of Installation part in the flow chart. Obtain the information of longitude, altitude, direction and so on by device after installation. 4.2 Recommended Scene This part introduces the recommended scenes of fire source detection and helps you select the appropriate scene.
  • Page 30: Set The Presets

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 4.4 Set the Presets Please set the presets according to steps below to improve the accuracy of fire detection. Steps 1. If the presets located in different areas, you can set 6 presets in two areas as the example showed below.
  • Page 31: Set Fire Detection Parameters

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Table 4-1 Table of optical channel zoom ratio and patrol speed 16.7-1000 12.5-775 15.6-500 6.7-330 (focus 10-320 6-240(focus distance) distance) (focus (focus (focus (focus distance) distance) distance) distance) the left column is optical ratio, the right columns are speed level. 5 km 7 3 to 5 4.5 Set Fire Detection Parameters...
  • Page 32 Thermal & Optical Bi-spectrum PTZ Network Camera User Manual by Single Frame It can quickly detect fire while moving, but have a high false positive rate. Adjust Sensitivity during Patrol. The bigger the value is, the more easily the fire source can be detected, and the false rate is higher.
  • Page 33: Set Fire Source Shielded Region

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 4.5.1 Set Fire Source Shielded Region Steps 1. Go to Configuration → Local , and enable Display Shield Area. 2. Go to Configuration → Event → Smart Event → Fire Source Region Shield . 3.
  • Page 34 Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 2. Check Enable Fire and Smoke Detection. 3. Refer to Detection Mode and Application Scene for setting the smoke detection mode. 4. Check Display Smoke Info on Stream to display the smoke information on stream. 5.
  • Page 35: Chapter 5 Behavior Analysis

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Chapter 5 Behavior Analysis The behavior analysis function is used to detect whether there is any target break the VCA rules. The optical camera will track the target or the device will alarm when the VCA rule is triggered. 5.1 Flow Chart of Behavior Analysis The process of configuring the behavior analysis function is described below.
  • Page 36: Configure The Behavior Analysis

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Enable it to display rules information on live view. Display Rules Info. on Capture Select Yes to display rules information on the capture. 2. Go to Configuration → VCA . 3. Select the camera channel. 4.
  • Page 37: Set Rules

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Note If you want to show the name on the image, check Display Scene Name. 4. Check Track to enable the target tracking function for the scene. 5. Optional: Check Limited Tracking and set the auto tracking range. The camera channel tracks a target only within the set auto tracking range.
  • Page 38 Thermal & Optical Bi-spectrum PTZ Network Camera User Manual If any target intrude into the pre-defined region longer than the set duration, the alarm will be triggered. Region Entrance If any target enters the pre-defined region, the alarm will be triggered. Region Exiting If any target exits the pre-defined region, the alarm will be triggered.
  • Page 39: Set The Scene Auto-Switch

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 7. Click Save. 8. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage method. 5.3.3 Set the Scene Auto-Switch The device support patrol tracking for multiple important scenes. The alarm will be triggered if the rule is broken during patrol sequence.
  • Page 40: Advanced Configuration

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Note The schedule for the channels can not overlap. 3. Click Save. 5.4 Advanced Configuration Go to Configuration → VCA → Advanced Configuration and configure the parameters. Detection Parameters Detection Sensitivity The higher the sensitivity is, the easier the target will be detected.
  • Page 41: Chapter 6 Event And Alarm

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Chapter 6 Event and Alarm This part introduces the configuration of events. The device takes certain response to triggered alarm. 6.1 Set Motion Detection It helps to detect the moving objects in the detection region and trigger the linkage actions. Steps 1.
  • Page 42: Expert Mode

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Figure 6-1 Set Rules Stop Drawing Stop drawing one area. Clear All Clear all the areas. 4. Optional: You can set the parameters of multiple areas by repeating the above steps. 6.1.2 Expert Mode You can configure the motion detection parameters of day/night switch according to the actual needs.
  • Page 43: Set Video Tampering Alarm

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 3. Select an Area and click Draw Area. Click and drag the mouse on the live video, then release the mouse to finish drawing one area. Figure 6-2 Set Rules Stop Drawing Finish drawing one area.
  • Page 44: Set Alarm Input

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Figure 6-3 Set Video Tampering Area 6. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage method. 7. Click Save. 6.3 Set Alarm Input Alarm signal from the external device triggers the corresponding actions of the current device.
  • Page 45: Set Exception Alarm

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 6.4 Set Exception Alarm Exception such as network disconnection can trigger the device to take corresponding action. Steps 1. Go to Configuration → Event → Basic Event → Exception . 2. Select Exception Type. HDD Full The HDD storage is full.
  • Page 46 Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Audio Loss Detection Detect sudden loss of audio track. Sudden Increase of Sound Intensity Detection Detect sudden increase of sound intensity. Sensitivity and Sound Intensity Threshold are configurable. Note • The lower the sensitivity is, the more significant the change should be to trigger the detection.
  • Page 47: Chapter 7 Arming Schedule And Alarm Linkage

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Chapter 7 Arming Schedule and Alarm Linkage Arming schedule is a customized time period in which the device performs certain tasks. Alarm linkage is the response to the detected certain incident or target during the scheduled time. 7.1 Set Arming Schedule Set the valid time of the device tasks.
  • Page 48: Ftp/Nas/Memory Card Uploading

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Manual Alarm You can trigger an alarm output manually. Steps 1. Set the manual alarm parameters. Alarm Output No. Select the alarm output No. according to the alarm interface connected to the external alarm device.
  • Page 49: Send Email

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Refer to Set FTP to set the FTP server. Refer to Set NAS for NAS configuration. Refer to Set Memory Card for memory card storage configuration. 7.2.3 Send Email Check Send Email, and the device sends an email to the designated addresses with alarm information when an alarm event is detected.
  • Page 50: Notify Surveillance Center

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 7.2.4 Notify Surveillance Center Check Notify Surveillance Center, the alarm information is uploaded to the surveillance center when an alarm event is detected. 7.2.5 Trigger Recording Check Trigger Recording, and the device records the video about the detected alarm event. For device with more than one camera channels, you can set one or more channels to take recordings if needed.
  • Page 51: Chapter 8 Ptz

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Chapter 8 PTZ PTZ is an abbreviation for pan, tilt, and zoom. It means the movement options of the camera. 8.1 PTZ Control In live view interface, you can use the PTZ control buttons to control the device panning, tilting, and zooming.
  • Page 52 Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Non-motor Vehicle Choose Non-motor Vehicle when you monitor the non-motor vehicles. Motor Vehicle Choose Motor Vehicle when you monitor the motor vehicles. Auto You are recommended to set it as Auto when the application scene of the speed dome is complicated.
  • Page 53: Set Preset

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 8.2 Set Preset A preset is a predefined image position. For the defined preset, you can call the preset No. to view the position. Steps 1. Click to show the setting panel, and click 2.
  • Page 54: Set Patrol Scan

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Preset No. Function Preset No. Function Day mode Start frame scan Night mode Start auto scan Call pattern 1 Start tilt scan Call pattern 2 Start panorama scan Call pattern 3 Call patrol 5 Call pattern 4 Call patrol 6...
  • Page 55: Set One-Touch Patrol

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 4. Click OK to finish a patrol setting. 5. Repeat the steps above to configure multiple patrols. 6. Operate patrols. Call the patrol. Stop patroling. Delete the patrol. Set the patrol. Note You can delete all patrols in Configuration →...
  • Page 56: Set Linear Scan

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Reset pattern scan path. Delete the selected pattern scan. Note If you need to delete all the pattern scans, go to Configuration → PTZ → Clear Config , and check Clear All Patterns, and click Save. 8.5 Set Linear Scan The device can perform auto scan in setting area for fire source detection.
  • Page 57: Set Initial Position

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Note Scan limit is only supported by the device that has scan function. 3. Click Set and set limits according to the prompt on the live image. 4. Optional: Click Clear to clear the limit settings of the selected mode. 5.
  • Page 58: Set Park Action

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 6. Set Park Time. During the set task period, if you operate the device manually, the scheduled task will be suspended. When the manual operation is over, the device will continue to perform the scheduled task after the set park time.
  • Page 59: Set Privacy Mask

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Before You Start Finish setting the desired actions (Linear Scan and Patrol are available) and VCA functions (Fire Detection is available). See Set Linear Scan , Set Patrol Scan , and Fire and Smoke Detection for configuration instructions.
  • Page 60: Set Device Position

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 8.12 Set Device Position Before You Start Go to Configuration → PTZ → Basic Settings → PTZ OSD to enable PT Status display. Steps 1. Go to the setting page: Configuration → PTZ → Position Settings . 2.
  • Page 61: Set Auto Compass

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 2. Adjust the tilt position of the device to 0 by controling the up arrow and down arrow on the PTZ panel. 3. Adjust the pan position to show the live view of the north direction by controling the left arrow and right arrow on the PTZ panel.
  • Page 62 Thermal & Optical Bi-spectrum PTZ Network Camera User Manual It refers to the time interval of PTZ operation controlled by different signals. When the operation with high priority is finished, the low priority signal controls the device after the setting interval. 3.
  • Page 63: Chapter 9 Live View

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Chapter 9 Live View It introduces the live view parameters, function icons and transmission parameters settings. 9.1 Live View Parameters The supported functions vary depending on the model. Note For multichannel devices, select the desired channel first before live view settings. 9.1.1 Window Division •...
  • Page 64: View Previous/Next Page

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 9.1.5 View Previous/Next Page When the number of channels surpasses that of live view window division, this function can switch live view among multiple channels. Click to switch live view among multiple channels. 9.1.6 Full Screen This function is used to view the image in full screen mode.
  • Page 65: Lens Initialization

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Auto Note Auto mode is only available for device that supports rain-sensing auto wiper. In auto mode, the wiper works when rain drops on the window. 9.1.10 Lens Initialization Lens initialization is used on the device equipped with motorized lens. The function can reset lens when long time zoom or focus results in blurred image.
  • Page 66: Lens Parameters Adjustment

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 2. Set PTZ, display settings, OSD, video/audio and VCA resource parameters. - For PTZ settings, see Lens Parameters Adjustment . - For display settings, see Display Settings . - For OSD settings, see OSD . - For audio and video settings, see Video and Audio .
  • Page 67: Icing

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual - Hold and drag the mouse to an upper left position to frame an area on the live: the framed area is zoomed out and relocated to the center of the live image. 3.
  • Page 68 Thermal & Optical Bi-spectrum PTZ Network Camera User Manual The device ensures both the real-time video image and the fluency. Fluent The device takes the video fluency as the priority over teal-time. In poor network environment, the device cannot ensures video fluency even the fluency is enabled. Auto Start Live View •...
  • Page 69: Chapter 10 Video And Audio

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Chapter 10 Video and Audio This part introduces the configuration of video and audio related parameters. 10.1 Video Settings This part introduces the settings of video parameters, such as, stream type, video encoding, and resolution.
  • Page 70: Resolution

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 10.1.3 Resolution Select video resolution according to actual needs. Higher resolution requires higher bandwidth and storage. 10.1.4 Bitrate Type and Max. Bitrate Constant Bitrate It means that the stream is compressed and transmitted at a comparatively fixed bitrate. The compression speed is fast, but mosaic may occur on the image.
  • Page 71 Thermal & Optical Bi-spectrum PTZ Network Camera User Manual H.264 H.264, also known as MPEG-4 Part 10, Advanced Video Coding, is a compression standard. Without compressing image quality, it increases compression ratio and reduces the size of video file than MJPEG or MPEG-4 Part 2.
  • Page 72: Smoothing

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual I-Frame Interval I-frame interval defines the number of frames between 2 I-frames. In H.264 and H.265, an I-frame, or intra frame, is a self-contained frame that can be independently decoded without any reference to other images. An I-frame consumes more bits than other frames.
  • Page 73: Audio Settings

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 10.2 Audio Settings It is a function to set audio parameters such as audio encoding, environment noise filtering. Go to the audio settings page: Configuration → Video/Audio → Audio . 10.2.1 Audio Encoding Select the audio encoding compression of the audio.
  • Page 74: Set Roi

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Steps 1. Click Live View. 2. Click on the toolbar to enable two-way audio function of the camera. 3. Click and select , move the slider to adjust the volume. 4. Click , disable the two-way audio function.
  • Page 75: Scene Mode

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual For device that supports multiple channels, display settings of each channel is required. The settings for different channels may be different. This part introduces all possible parameters among the channels. Click Default to restore settings. 10.4.1 Scene Mode There are several sets of image parameters predefined for different installation environments.
  • Page 76: Exposure Settings

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 10.4.4 Exposure Settings Exposure is controlled by the combination of iris, shutter, and gain. You can adjust image effect by setting exposure parameters. Exposure Mode Auto The iris, shutter, and gain values are adjusted automatically. You can limit the changing ranges of iris, shutter and gain by setting Max.
  • Page 77: Abf

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual You can set the focus range to Short, Medium, Long. In Short mode, the focus range of the device is set to the test range. The device can focus more quickly compared to Medium, Long mode.
  • Page 78: Set Supplement Light

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Scheduled-Switch Set the Start Time and the End Time to define the duration for day mode. Note Day/Night Switch function varies according to models. 10.4.8 Set Supplement Light Steps 1. Go to Configuration → Maintenance → System Service . 2.
  • Page 79: White Balance

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 10.4.12 White Balance White balance is the white rendition function of the camera. It is used to adjust the color temperature according to the environment. 10.4.13 DNR Digital Noise Reduction is used to reduce the image noise and improve the image quality. Normal and Expert modes are selectable.
  • Page 80: Set Palette Range

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Steps 1. Go to Configuration → Image → Display Settings . 2. Select the thermal channel. 3. Click Image Enhancement, select Palette as White Hot or Black Hot. 4. Set the temperature value and color of High Temperature, Interval Temperature, or Low Temperature targets.
  • Page 81: Mirror

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Disable this function. Normal Set the DDE level to control the details of the image. The higher the level is, the more details shows, but the higher the noise is. 10.4.21 Mirror When the live view image is the reverse of the actual scene, this function helps to display the image normally.
  • Page 82: Overlay Picture

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Set the corresponding parameters, and click Save to take effect. Character Set Select character set for displayed information. If Korean is required to displayed on screen, select EUC-KR. Otherwise, select GBK. Displayed Information Set camera name, date, week, and their related display format.
  • Page 83: Set Picture In Picture

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Note If multiple defective pixels need to be corrected, click after locating a defective pixel. Then after locating other pixels, click to correct them simultaneously. 7. Optional: Click to cancel defective pixel correction. 10.8 Set Picture in Picture You can overlay the images of two channels and view the image of two channels at the same time.
  • Page 84: Chapter 11 Video Recording And Picture Capture

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Chapter 11 Video Recording and Picture Capture This part introduces the operations of capturing video clips and snapshots, playback, and downloading captured files. 11.1 Storage Settings This part introduces the configuration of several common storage paths. 11.1.1 Set Memory Card If you choose to store the files to memory card, make sure you insert and format the memory card in advance.
  • Page 85: Set Ftp

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual The saving path of network disk files. Mounting Type Select file system protocol according to the operation system. Enter user name and password of the net HDD to guarantee the security if SMB/CIFS is selected.
  • Page 86: Video Recording

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 1. Go to Configuration → Storage → Storage Management → Cloud Storage . 2. Check Enable Cloud Storage. 3. Set basic parameters. Protocol Version The protocol version of the cloud storage server. Server IP The IP address of the cloud storage server.
  • Page 87: Record Manually

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Alarm When alarm input is enabled and trigger recording is selected as linkage method, the video is recorded after receiving alarm signal from external alarm input device. Motion | Alarm Video is recorded when motion is detected or alarm signal is received from the external alarm input device.
  • Page 88: Playback And Download Video

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 11.2.3 Playback and Download Video You can search, playback and download the videos stored in the local storage or network storage. Steps 1. Click Playback. 2. Select channel No. 3. Set search condition and click Search. The matched video files showed on the timing bar.
  • Page 89: Capture Manually

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Event-Triggered Capture a picture when an event is triggered. 3. Set the Format, Resolution, Quality, Interval, and Capture Number. 4. Refer to Set Arming Schedule for configuring schedule time. 5. Click Save. 11.3.2 Capture Manually Steps 1.
  • Page 90: Chapter 12 Network Settings

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Chapter 12 Network Settings 12.1 TCP/IP TCP/IP settings must be properly configured before you operate the device over network. IPv4 and IPv6 are both supported. Both versions can be configured simultaneously without conflicting to each other.
  • Page 91: Multicast Discovery

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Input IPv6 Address, IPv6 Subnet, IPv6 Default Gateway. Consult the network administrator for required information. It stands for maximum transmission unit. It is the size of the largest protocol data unit that can be communicated in a single network layer transaction.
  • Page 92: Port Mapping

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual TCP-based full-duplex communication protocol port for plug-in free preview. Certificate verification is required to ensure the secure access. Note • WebSocket Port and WebSockets Port are only supported by certain models. •...
  • Page 93: Multicast

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 3. Click Save. What to do next Go to the router port mapping settings interface and set the port number and IP address to be the same as those on the device. For more information, refer to the router user manual. 12.4 Multicast Multicast is group communication where data transmission is addressed to a group of destination devices simultaneously.
  • Page 94: Access To Device Via Domain Name

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 12.6 Access to Device via Domain Name You can use the Dynamic DNS (DDNS) for network access. The dynamic IP address of the device can be mapped to a domain name resolution server to realize the network access via domain name. Before You Start Registration on the DDNS server is required before configuring the DDNS settings of the device.
  • Page 95: Accessing Via Mobile Client

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Password for dial-up network access. Confirm Input your dial-up password again. 4. Click Save. 5. Access the device. By Browsers Enter the WAN dynamic IP address in the browser address bar to access the device.
  • Page 96: Set Up Hik-Connect

    - Visit https://appstore.hikvision.com to download the application according to your mobile phone system. - Visit the official site of our company. Then go to Support → Tools → Hikvision App Store . - Scan the QR code below to download the application.
  • Page 97: Add Camera To Hik-Connect

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual • Visit https://appstore.hikvision.com/static/help/index.html to refer to the troubleshooting. • Visit https://appstore.hikvision.com/ , and click Installation Help at the upper right corner of the interface to refer to the troubleshooting. 2. Start the application and register for a Hik-Connect user account.
  • Page 98: Set Isup

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 12.9 Set ISUP When the device is registered on ISUP platform (formerly called Ehome), you can visit and manage the device, transmit data, and forward alarm information over public network. Steps 1.
  • Page 99 Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 4. Click Test to check if the IP or host is available. 5. Click Save.
  • Page 100: Chapter 13 System And Security

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Chapter 13 System and Security It introduces system maintenance, system settings and security management, and explains how to configure relevant parameters. 13.1 View Device Information You can view device information, such as Device No., Model, Serial No. and Firmware Version. Enter Configuration →...
  • Page 101: Export Diagnose Information

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 13.4 Export Diagnose Information Diagnose information includes running log, system information, hardware information. Go to Configuration → System → Maintenance → Upgrade & Maintenance , and click Diagnose Information to export diagnose information of the device. 13.5 Reboot You can reboot the device via browser.
  • Page 102: Set Electric Current Limit

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Firmware Directory Locate the directory which the upgrade file belongs to. 3. Click Browse to select the upgrade file. 4. Click Upgrade. 13.8 Set Electric Current Limit This function can control the power supply current of the device. Go to Configuration →...
  • Page 103: Set Dst

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 2. Select Time Zone. 3. Click NTP. 4. Set Server Address, NTP Port and Interval. Note Server Address is NTP server IP address. 5. Click Test to test server connection. 6. Click Save. 13.10.3 Set DST If the region where the device is located adopts Daylight Saving Time (DST), you can set this function.
  • Page 104: Set Same Unit

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Note You should keep the parameters of the device and the computer or terminal all the same. 3. Click Save. 13.13 Set Same Unit Set the same temperature unit and distance unit. When you enable this function, the unit cannot be configured separately in other setting pages Steps 1.
  • Page 105: Security Audit Log

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 13.14.2 Security Audit Log The security audit logs refer to the security operation logs. You can search and analyze the security log files of the device so as to find out the illegal intrusion and troubleshoot the security events. Security audit logs can be saved on device internal storage.
  • Page 106: Set Ip Address Filter

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 13.14.3 Set IP Address Filter IP address filter is a tool for access control. You can enable the IP address filter to allow or forbid the visits from the certain IP addresses. IP address refers to IPv4.
  • Page 107: Set Qos

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 4. Click Save. Create and Install Self-signed Certificate Steps 1. Check Create Self-signed Certificate. 2. Click Create. 3. Follow the prompt to enter Country/Region, Hostname/IP, Validity and other parameters. 4. Click OK. Result The device will install the self-signed certificate by default.
  • Page 108: Set Ieee 802.1X

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Note Network can identify the priority of data transmission. The bigger the DSCP value is, the higher the priority is. You need to set the same value in router while configuration. 3.
  • Page 109 Thermal & Optical Bi-spectrum PTZ Network Camera User Manual Steps 1. Go to Configuration → System → User Management → User Management . 2. Click Add. Enter User Name, select Level, and enter Password. Assign remote permission to users based on needs. Administrator The administrator has the authority to all operations and can add users and operators and assign permission.
  • Page 110: Chapter 14 Appendix

    0.98 Hard Paperboard 0.90 White Paper 0.90 Water 0.96 14.2 Device Command Scan the following QR code to get device common serial port commands. Note that the command list contains the commonly used serial port commands for Hikvision thermal cameras.
  • Page 111: Device Communication Matrix

    Thermal & Optical Bi-spectrum PTZ Network Camera User Manual 14.3 Device Communication Matrix Scan the following QR code to get device communication matrix. Note that the matrix contains all communication ports of Hikvision thermal cameras.
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