Wincor Nixdorf iPOS plus Advanced User Manual
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Wincor Nixdorf iPOS plus Advanced User Manual

Wincor Nixdorf iPOS plus Advanced User Manual

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Summary of Contents for Wincor Nixdorf iPOS plus Advanced

  • Page 1 Advanced User Manual...
  • Page 2 Please send us a copy of this page if you have any constructive criticism. We would like to thank you in advance for your comments. With kind regards, Your opinion: Wincor Nixdorf International GmbH Technical Documentation R&D SAT22 Wohlrabedamm 31 D-13629 Berlin E-Mail: retail.documentation@wincor-nixdorf.com...
  • Page 3 Edition June 2017 All brand and product names mentioned in this document are trademarks of their respective owners. Copyright © Wincor Nixdorf International GmbH, 2017 The reproduction, transmission or use of this document or its contents is not permitted without express authority.

  • Page 4: Table Of Contents

    Important Notes ................5 Safety Notes ................... 6 Introduction ................... 8 About this manual ................8 Care of the iPOS plus Advanced............8 Recycling the iPOS plus Advanced ........... 9 Warranty ..................10 Lithium Battery ................11 Unpacking And Checking the Delivery Unit ........11 Basic settings................
  • Page 5 Construction of the Resistive Touch Screen ........23 Instructions for Using the Touch Screen ........24 Cleaning Instructions ..............24 Planning the installation .............. 25 Dimensions ................... 25 Desktop version ................25 Wall mount version ..............26 Required operation space ............. 26 Installation site requirements ............
  • Page 6 Waiter Lock (Optional) ..............58 Installing peripherals..............59 Starting Up the System ..............62 Error reporting ................63 Technical Data ................64 AC Power Adapter ................ 65 NFC Module .................. 66 I/O Hub ..................67 Total Available Power ..............69 Appendix ..................

  • Page 7: Manufacturer´s Certification

    RoHS directive 2011/65/EU. Therefore, you will find the CE mark on the device or packaging. In addition, the iPOS plus Advanced has received the UL symbol and cUL symbol. FCC-Class A Declaration This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.

  • Page 8: Energy Efficiency

    Manufacturer´s Certification Energy Efficiency iPOS plus Advanced is tested in an accredited test lab and can meet the Eligi- bility Criteria for Integrated Desktop laid down in ENERGY STAR version 6.0 for Computers. On a request basis, an application can be made to Energy Star for listing.
  • Page 9 övriga relevanta bestämmelser som framgår av direktiv 2014/53 /EG. Íslenska [Icelandic]: Wincor Hér með lýsir Nixdorf yfir því að tæki er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í 2014/53 tilskipun /EC. 01900xxxxx iPOS plus Advanced – User Manual...
  • Page 10 Norsk [Norwegian]: Wincor Nixdorf erklærer herved at utstyret enhet er i samsvar med de grunnleggende krav og øvrige relevante 2014/53 krav i direktiv /EF. The declaration of conformity may be consulted at http://www.wincor- nixdorf.com. 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 11: Important Notes

    Manufacturer´s Certification Important Notes Wincor Nixdorf is not responsible for any radio and television malfunctions which emerge from unauthorized changes in the device. Make sure that only cables and devices may be connected which are admitted by Wincor Nixdorf. The user is responsible for any malfunctions that emerge from the actions mentioned before.

  • Page 12: Safety Notes

    Manufacturer´s Certification Safety Notes The iPOS plus Advanced conforms to the current safety standards for data processing equipment.  If this device is taken from a cold environment into the operating room, moisture condensation may form. The device must be absolutely dry before being put into service;...
  • Page 13 Manufacturer´s Certification  Your iPOS plus Advanced system is the result of modern technical in- novation. So please see for according structural and technical sur- roundings to guarantee a faultless and efficient work of your iPOS plus Advanced. Therefore, you should connect your...

  • Page 14: Introduction

    The type and scope of application programs depend on the customer’s own selection; therefore, software will not be discussed further in this manual. Care of the iPOS plus Advanced Clean your system’s housing at regular intervals with a dry, lint-free cloth. If this does not suffice please use a suitable plastic-surface cleaner which you can order from Wincor Nixdorf.

  • Page 15: Recycling The Ipos Plus Advanced

    Recycling the iPOS plus Advanced Environmental protection does not begin when the time has come to dis- pose of the iPOS plus Advanced; it begins with the manufacturer. This prod- uct was designed according to our internal norm “Environmental conscious product design and development”.

  • Page 16: Warranty

    All parts of the product which are subject to wear and tear are not included in the warranty engagement. For detailed warranty arrangements please consult your contract documents. Please order spare parts at the Wincor Nixdorf customer service. 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 17: Lithium Battery

    Wincor Nixdorf sales outlet. Transport the device only in its original packaging (to protect it against impact and shock). 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 18: Basic Settings

    Basic settings Basic settings This iPOS plus Advanced (2nd Generation) features a new motherboard based on Intel newer 6th Generation Core Processor with a more en- hanced performance from the previous generations. Apart from the slim- mer aluminium housing which reduces the overall thickness by about 10mm, it also shares many common parts.

  • Page 19: New Interface Ports

    Basic settings New Interface Ports - USB Type C, Alternate DP + PD (Q170 variant only) - 24V Powered USB 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 20: Setting Up The Device

    (desktop version), or on the wall (wall mount version) or on a pole. Set up the iPOS plus Advanced system where it will not be exposed to ex- treme environmental conditions. Protect the device from vibrations, dust, moisture, heat and strong magnetic fields.
  • Page 21 Permitted range of vision Position the screen within a 0° preferred and permit ted range 40° of vision, so that you can look onto the screen from above. 30° 30° Preferred range of vision 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 22: Overview

    Overview Overview Front View with Stand iPOS plus Advanced Desktop Stand Touch buttons and Activities Indicator Power status indicator 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 23: Back View With Stand

    Overview Back View with Stand Stand Base cover of stand *Hinge Cover VESA-mount Cove Access Cover Side-attach peripheral connection cover Side-attach peripheral connection cover Cable connection cover 01900xxxxx iPOS plus Advanced – User Manual...
  • Page 24 Observe the safety precaution mentioned on the next page when you remove the back cover of stand. To avoid damage to the back cover of the stand, be careful of how you would remove it. ✔ ✘ ✘ 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 25: Ac Power Adapter

    AC Power Cord DC Power Out Power Indicator The external power supply is applicable for common line voltage. It automatically adjusts itself to the particular voltage (for grid input voltage and power supply see appendix). 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 26: Front Panel

    Overview Front Panel On/Off 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 27: Projected Capacitive Touch Screen

    With a circular motion of the fingers the element on the dis- play can be rotated. This function must be supported by either the operating system or by the application. 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 28: Cleaning Instructions

    Use a soft, fine-meshed cloth to clean the surface. Dampen the cloth slightly and then clean the screen. A wrong maintenance may cause damages to the screen, which are not covered by warranty. 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 29: Resistive Touch Screen

    Construction of the Resistive Touch Screen 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 30: Instructions For Using The Touch Screen

    Use a soft, fine-meshed cloth to clean the surface. Dampen the cloth slightly and then clean the screen. A wrong maintenance may cause damages to the screen, which are not covered by warranty. 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 31: Planning The Installation

    Please refer to the drawings below for dimensions of the desktop and wall mount versions. All dimensions are specified in millimetres. The views of the systems are not drawn to scale. Desktop version 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 32: Wall Mount Version

    Planning the installation Wall mount version Required operation space Maintain at least 50 mm from the side of the system to ensure proper ventilation during the operation of the system. 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 33: Installation Site Requirements

    The mounting method must be able to support the combined weight of the system and the suspended weight of all cables attached to the system.  The system must be mounted to a solid concrete or brick wall with flat smooth surface. 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 34: Lnstalling To A Stand

    Torx screwdriver to loosen and tighten the Torx screws. Preparing the stand From the stand: 1. Remove the base cover. 2. *Remove the back cover. 3. Remove the frame cover. 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 35: Preparing The Display

    Remove the cable connection cover at the bottom of the display, as illustrated with the green arrow. Plug in the cables. Place back the cable connection cover and pull the cables through the cover opening as illustrated. 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 36: Installing To The Stand

    Stick on the cable clamps to the surface of the I/O hub (3). Then route cable through the cable clamps. Connect the power supply unit to the power socket of the I/O hub (4). 01900xxxxx iPOS plus Advanced – User Manual...
  • Page 37 Connect the USB cable from the I/O hub to the USB3 (a or b) port on the connector panel. And, connect the power cable from the I/O hub to the power socket (c) on the con- nector panel. 01900xxxxx iPOS plus Advanced – User Manual...
  • Page 38 Tighten the four Torx screws to secure the display to the stand. Place in the frame cover. 01900xxxxx iPOS plus Advanced – User Manual...
  • Page 39 The installation is now complete. To uninstall, follow the same steps in reverse order. When uninstalling the stand always make sure that all cables are disconnected. Never connect data cables when the system is switched on. 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 40: Connector Panel

    USB 2.0 (USB3) eSATA USB 2.0 (USB4) PUSB24V * USB-C with DP Standard RS232C (COM1, DB9 male) Mass storage (HDD/SSD) Powered RS232C (COM2, DB9 female) RJ12 (Cash drawer) Connection to power (24V DC Input) 01900xxxxx iPOS plus Advanced – User Manual...
  • Page 41 Make sure that all additional devices have an CE certificate. Please note that MAX 70W load is allowed for any combination of the inter- face connectors. * The iPOS plus Advanced has 2 variants of motherboard. The Q170 variant sup- ports USB-C, but the H110 does not. 01900xxxxx...

  • Page 42: Connecting Cables

    Connector panel Connecting cables All devices belonging to the modular iPOS plus Advanced that have a sepa- rate power cable must be connected to the same electric circuit. Connect the system as described below. Tilt the system to the back.
  • Page 43 Connector panel Connect cables to the assigned connectors. 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 44: Disconnecting Cables

    The metal of the plug is visible. To release a RJ12 plug push the latch under the plug to the top. You loosen the USB-A- connector by push- ing the covering of the connector. 01900xxxxx iPOS plus Advanced – User Manual...
  • Page 45 Manually loosen the knurled screws of the COM or DVI interface connector. To release a RJ45 plug push down the latch (see arrow). 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 46: Storage Media

    The most SSDs are flash memory based. Replacement of the Hard Disk Drive First ensure that the device is switched off and that the power connector is disconnected. Tilt the display to the back. 01900xxxxx iPOS plus Advanced – User Manual...
  • Page 47 The HDD or SDD is in the drive carrier located on the left. Remove both screws that fix the drive carrier to the con- nector panel and pull out the drive carrier. 01900xxxxx iPOS plus Advanced – User Manual...
  • Page 48 Insert the disk carrier into the connector panel. Fix it with the two screw that were removed previously. The replacement is now com- plete. 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 49: Second Hard Disk Drive

    Unpack the parts and check whether the delivery matches the details of the delivery note. The kit contains the following parts. HDD bracket with docking cables Guide rails Hard disk drive Protective layer Screws 01900xxxxx iPOS plus Advanced – User Manual...
  • Page 50 To prevent injury during installation, stick the protective layer provided over the edge of the frame as shown (1). Locate the HDD bracket over the assigned connector for the second hard disk drive. Ensure the bracket fit in properly. 01900xxxxx iPOS plus Advanced – User Manual...
  • Page 51 Storage Media Secure the bracket with the screws provided. Assemble the guide rails to the hard disk drive. 01900xxxxx iPOS plus Advanced – User Manual...
  • Page 52 Slide the hard disk drive as- sembly into the HDD bracket. Apply a slight pressure to en- sure that the hard disk drive assembly is engaged with the docking cables. Tilt the display to the back. 01900xxxxx iPOS plus Advanced – User Manual...
  • Page 53 Pull the cables to the con- nector panel below the display. Connect the cables to the USB4 port (2) and eSATA port (1). The installation is now complete. To uninstall, follow the steps in the reverse order. 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 54: Replacement Of The Ram

    First ensure that the device is switched off and that the power connector is disconnected. Remove the flap using a screw driver. Remove the screw that fixes the RAM cover to the system. 01900xxxxx iPOS plus Advanced – User Manual...
  • Page 55 To remove the RAM, locate the 2 catches by its sides (illustrated with circles), and press them to- ward an outwards direction (il- lustrated with arrows). The RAM is now free to be re- moved and replaced. 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 56: Lnstalling To A Wall

    Recommended Screw for wall is Pan head self-tapping M5 x 55. Drill Diameter: 6 mm Min Hole Depth: 60 mm Load per anchor for concrete: 60 kg (Safety factor accounted for) Load per anchor for Solid brick: 30 kg (Safety factor accounted for) 01900xxxxx iPOS plus Advanced – User Manual...
  • Page 57 Recommended Screw for wall is Pan head Wood Screw TGS-C3- 4.8 x 38L Drill Diameter: 6 mm Min Hole Depth: 40 mm Load per anchor for concrete: 40 kg Load per anchor for Solid brick: 30 kg Safety factor: 6 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 58: Preparation

    Plug in cables. Place back the cable connec- tion cover and pull the cables through the cover opening as illustrated. 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 59: Mounting Height

    Mounting location Once you have determine the mounting height, with the help of the wall mount back plate, mark the location of the four holes on the wall. 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 60: Installation

    Use only Wincor Nixdorf wall mount plate. Fix wall mount back plate to the wall Prepare the mounting points penetrating from the wall according to the dimension of the mounting holes on the back of the system.

  • Page 61: Fix Wall Mount Front Plate To The System

    Align the 4 mounting holes of the wall mount front plate onto the mounting holes at the back of the display. Secure the wall mount front plate onto the display using the screws provided in the wall mount kit. 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 62: Secure The System To The Wall

    Tighten the thumb screw on the top of the wall mount front plate to secure the hooks of the wall mount plates. Dress the cables routing according to the store set up or the overall in- stallation site plan 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 63: Peripherals

    Swipe cards should only be inserted in the top of the specially designed slit of the reading device. If the card is inserted in another place, this could damage the reading head. 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 64: Cleaning Instructions

    In order to guarantee good reading results, the swipe card reader should be cleaned from time to time. This is carried out by using a special cleaning card that can be purchased from Wincor Nixdorf. Waiter Lock (Optional) Each transaction is correctly assigned to the personnel by using the magnetic key.

  • Page 65: Installing Peripherals

    You will find a flap at the rear side of the system at the position for the peripherals. Remove the flap using a screw driver, exposing one end of a connecting cable. 01900xxxxx iPOS plus Advanced – User Manual...
  • Page 66 Remove the back cover of the holder. Locate the holder to the side of the display that was previously uncovered. Route the connecting cable into the holder and connect to the connector. 01900xxxxx iPOS plus Advanced – User Manual...
  • Page 67 Peripherals Use the two screws supplied to secure the holder to the dis- play. Place in the back cover of the peripheral. The mounting is now com- plete. 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 68: Starting Up The System

    Starting Up the System Starting Up the System After installing the iPOS plus Advanced, switch on the system by using the Power button on the front panel. The system first performs an automatic self-test to test its basic functions. For example, you may see the following message (irrespective of processor type) on the monitor: WN „ID xx/xx Date“...

  • Page 69: Error Reporting

    Hard Disk 1 failed (internal hard disk) Hard Disk 2 failed (external hard disk) Processor Hot Processor fan is faulty Capacitive Sense board is faulty ALS / PS board is faulty PCH Hot 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 70: Technical Data

    1x Standard COM, 1x Powered COM, cash drawer, LAN, eSATA, USB-C (Q170 version only) Internal 1x M.2 2230 (WLAN) 1x M.2 2280 (SSD) Expansion External MSR, WaiterLock, Options Barcode, Fingerprint Reader and NFC (Left/right side) readers 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 71: Ac Power Adapter

    Technical Data AC Power Adapter Only use power supply units (PSU) released or approved by Wincor Nixdorf The PSU has to comply with the following minimal requirements and com- mon standards: Rated input voltage 100-240VAC Rated input current 2.0A Input frequency range...

  • Page 72: Nfc Module

    Firmware upgradable via DFU inter- face Middleware support JavaPOS 1.13 Operating Systems Windows 7, Linux Certification Height x Width x Depth 125 mm x 72.8 mm x 34.2 mm Weight Approx. 102 g 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 73: I/O Hub

    Technical Data I/O Hub The I/O Hub (illustration on next page) is an accessory for the iPOS plus Advanced, to extend the number of I/O ports. Power input DC24V IN 24V DC (connect to 24V power supply) User interface COM5...
  • Page 74 Technical Data 01900xxxxx iPOS plus Advanced – User Manual...

  • Page 75: Total Available Power

    Technical Data Total Available Power The total power available for the external IO ports depends on the rating of AC power adapter used. Below is the Wincor Nixdorf’s approved AC power adapter for BEETLE /iPOS plus Advanced. Part number Model Name...

  • Page 76: Appendix

    Appendix Appendix Approved Printers List The following are the approved printers that are allowed to be connected to the iPOS plus Advanced +24Vdc Powered USB port: Model Manufacturer TH180 series Wincor Nixdorf TH230 series Wincor Nixdorf TH320 series Wincor Nixdorf...

  • Page 77: Abbreviations

    Light Emitting Diode Protective Earth Neutral Conductor Random Access Memory Solid State Disk (flash medium) TN-S Terre Neutre- Separé Underwriters Laboratory (standards) Universal Serial Bus Video Graphics Adapter VESA Video Electronics Standards Association 01900xxxxx iPOS plus Advanced – User Manual...
  • Page 78 Wincor Nixdorf 151 Lorong Chuan New Tech Park #05-01A/B Singapore 556741 Order No.: 01900xxxxx...

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