Wincor Nixdorf BEETLE /iPOS plus Advanced User Manual

Wincor Nixdorf BEETLE /iPOS plus Advanced User Manual

All-in-one pos system
Table of Contents

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BEETLE /iPOS plus Advanced
All-in-one POS System
User Manual

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Summary of Contents for Wincor Nixdorf BEETLE /iPOS plus Advanced

  • Page 1 BEETLE /iPOS plus Advanced All-in-one POS System User Manual...
  • Page 2 Please send us a copy of this page if you have any constructive criticism. We would like to thank you in advance for your comments. With kind regards, Your opinion: Wincor Nixdorf International GmbH Technical Documentation R&D SAT22 Wohlrabedamm 31 D-13629 Berlin E-Mail: retail.documentation@wincor-nixdorf.com...
  • Page 3 BEETLE /iPOS plus Advanced All-in-one POS System User Manual Edition June 2014...
  • Page 4 All brand and product names mentioned in this document are trademarks of their respective owners. Copyright © Wincor Nixdorf International GmbH, 2013 The reproduction, transmission or use of this document or its contents is not permitted without express authority. Offenders will be liable for damages.
  • Page 5: Table Of Contents

    Safety Notes ................... 4 Introduction ................... 6 About This Manual ................. 6 Care of the BEETLE /iPOS plus Advanced ......... 7 Recycling the BEETLE /iPOS plus Advanced ........7 Warranty ..................8 Unpacking And Checking the Delivery Unit ........8 Basic settings .................
  • Page 6 General Information ..............20 Construction of the Resistive Touch Screen ........20 Instructions for Using the Touch Screen ........21 Cleaning Instructions ..............21 Planning the installation .............. 22 Dimensions ................... 22 Desktop version ................22 Wall mount version............... 23 Required operation space .............
  • Page 7 Cleaning Instructions ..............51 Waiter Lock (Option) ..............51 Installing peripherals ..............52 Starting Up the System ..............55 Error reporting ................57 Technical Data................58 AC Power Adapter ................ 59 Projected Capacitive Touch Screen ..........59 Resistive Touch Screen ..............59 MSR Module .................
  • Page 9: Manufacturer´s Certification

    RoHS directive 2011/65/EU. Therefore, you will find the CE mark on the device or packaging. In addition, the BEETLE /iPOS plus Advanced has re- ceived the UL symbol and cUL symbol. FCC-Class A Declaration This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 10: Energy Efficiency

    Advanced is tested in an accredited test lab and can meet the Eli- gibility Criteria for Integrated Desktop laid down in ENERGY STAR version 6.0 for Computers. On a request basis, an application can be made to Energy Star for listing. BEETLE /iPOS plus Advanced User Manual...
  • Page 11: Important Notes

    Make sure that only cables and devices may be connected which are admitted by Wincor Nixdorf. The user is responsible for any malfunctions that emerge from the actions mentioned before.
  • Page 12: Safety Notes

    Safety Notes The BEETLE /iPOS plus Advanced conforms to the current safety standards for data processing equipment.  If this device is taken from a cold environment into the operating room, moisture condensation may form. The device must be absolutely dry before being put into service;...
  • Page 13  If you replace a storage medium, make sure that you only use the stor- age medium recommended or approved by Wincor Nixdorf.  You can connect or disconnect USB devices during operation of your BEETLE, provided that these devices comply with the specifications according to usb.org.
  • Page 14: Introduction

    Introduction The BEETLE /iPOS plus Advanced 15" comes in two variants, one with the Projected Capacitive and the other with Resistive touch. Its key features are the bezel-free design with multi-touch capabilities and the elegantly designed aluminum back housing coupled with its support for the high performance i3 and i5 processors as well as the value range of Celeron/Pentium processors.
  • Page 15: Care Of The Beetle /Ipos Plus Advanced

    Please do not stick labels onto plastic case parts. This would help us to re- use components and material. But there are still some parts that are not reusable. Wincor Nixdorf Inter- national GmbH guarantees the environmentally safe disposal of these parts in a Recycling Center, which is certified pursuant to ISO 9001 and ISO 14001.
  • Page 16: Warranty

    For detailed warranty arrangements please consult your contract documents. Please order spare parts at the Wincor Nixdorf customer service. Unpacking And Checking the Delivery Unit Unpack the parts and check to see whether the delivery matches the information on the delivery note.
  • Page 17: Basic Settings

    Basic settings The BEETLE /iPOS plus Advanced is configured to your order. Additional pe- ripheral devices are delivered separately, for example the swipe card read- er. The modules must still be mounted to the system. Components The BEETLE /iPOS plus configuration can consist of the following...
  • Page 18: Replacing The Lithium Battery

    Make sure that you insert the Battery the right way round by the indicated polarity in the picture below. Follow the following steps to replace the Lithium battery. WARNING Always make sure that the system is switched off before you replace the battery. BEETLE /iPOS plus Advanced User Manual...
  • Page 19 Push the spring latch (1) and remove the Lithium Battery from its Socket (2). Insert and press a new Lithium Battery of same type in the Socket. Make sure that you insert the battery the right way round, by the indicated polarity in the picture above. BEETLE /iPOS plus Advanced User Manual...
  • Page 20: Setting Up The Device

    The device is designed to be mounted on a stand (desktop version) or on the wall (wall mount version). Set up the BEETLE /iPOS plus Advanced system where it will not be ex- posed to extreme environmental conditions. Protect the device from vibra- tions, dust, moisture, heat and strong magnetic fields.
  • Page 21 Permitted range of vision Position the screen within a 0° preferred and permit ted range of vision, so that you can look 40° onto the screen from above. 30° 30° Preferred range of vision BEETLE /iPOS plus Advanced User Manual...
  • Page 22: Overview

    Overview Front View with Stand Display Stand Brightness adjustment, LEDs Power status indicator BEETLE /iPOS plus Advanced User Manual...
  • Page 23: Back View With Stand

    Back View with Stand Base cover Cable connection cover Side-attach peripheral connection cover Side-attach peripheral connection cover RAM/mini-PCIe cover BEETLE /iPOS plus Advanced User Manual...
  • Page 24: Ac Power Adapter

    Power Connector DC Power Out Power LED The external power supply is applicable for common line voltage. It automatically adjusts itself to the particular voltage (for grid input voltage and power supply see appendix). BEETLE /iPOS plus Advanced User Manual...
  • Page 25: Front Panel

    Front Panel On/Off BEETLE /iPOS plus Advanced User Manual...
  • Page 26: Projective Capacitive Touch Screen

    With a circular motion of the fingers the element on the dis- play can be rotated. This function must be supported by either the operating system or by the application. BEETLE /iPOS plus Advanced User Manual...
  • Page 27: Cleaning Instructions

    Use a soft, fine-meshed cloth to clean the surface. Dampen the cloth slightly and then clean the screen. A wrong maintenance may cause damages to the screen, which are not covered by warranty. BEETLE /iPOS plus Advanced User Manual...
  • Page 28: Resistive Touch Screen

    Construction of the Resistive Touch Screen BEETLE /iPOS plus Advanced User Manual...
  • Page 29: Instructions For Using The Touch Screen

    Use a soft, fine-meshed cloth to clean the surface. Dampen the cloth slightly and then clean the screen. A wrong maintenance may cause damages to the screen, which are not covered by warranty. BEETLE /iPOS plus Advanced User Manual...
  • Page 30: Planning The Installation

    Dimensions Please refer to the drawings below for dimensions of the desktop and wall mount versions. All dimensions are specified in millimetres. The views of the systems are not drawn to scale. Desktop version BEETLE /iPOS plus Advanced User Manual...
  • Page 31: Wall Mount Version

    Wall mount version Required operation space Maintain at least 50 from the side of the system to ensure proper ventilation during the operation of the system. BEETLE /iPOS plus Advanced User Manual...
  • Page 32: Installation Site Requirements

    The mounting method must be able to support the combined weight of the system and the suspended weight of all cables attached to the system.  The system must be mounted to a solid concrete or brick wall with flat smooth surface. BEETLE /iPOS plus Advanced User Manual...
  • Page 33: Lnstalling To A Stand

    2. Lay the display face down on the protection sheet. 3. Tighten the four screws half way through. 4. Remove the cable connec- tion cover at the bottom of the display. BEETLE /iPOS plus Advanced User Manual...
  • Page 34 6. Pull the cable through the cable support. 7. Secure it with the cable clamps. 8. Place back the cable con- nection cover and pull the cables through the open- ing at the bottom. BEETLE /iPOS plus Advanced User Manual...
  • Page 35: Installing The Stand

    USB2 port on the connector panel. Tighten the four Torx screws to secure the dis- play to the stand. BEETLE /iPOS plus Advanced User Manual...
  • Page 36 Place in the frame cover. Place in the back cover, routing the cables through the bottom. Place in the base cover. The installation is com- plete. To uninstall, follow the steps in the reverse order. BEETLE /iPOS plus Advanced User Manual...
  • Page 37 When uninstalling the stand always make sure that all cables are disconnected. Never connect data cables when the system is switched on. BEETLE /iPOS plus Advanced User Manual...
  • Page 38: Connector Panel

    1 x USB 2.0 (USB Type A) USB1 and eSATA Line-out Standard RS232C (COM1, DB9 male) Powered RS232C (COM2, D89 female) RJ12 (Cash drawer) Connection to power (24V) Mass storage (HDD/SSD) Make sure that all additional devices have an CE certificate. BEETLE /iPOS plus Advanced User Manual...
  • Page 39: Connecting Cables

    Connect the system as described below. Tilt the system to the back. Pull down the cable con- nection cover to uncover the connector panel. Connect cables to the assigned connectors. BEETLE /iPOS plus Advanced User Manual...
  • Page 40: Disconnecting Cables

    The metal of the plug is visible. To release a RJ12 plug push the latch under the plug to the top. You loosen the USB-A- connector by pushing the covering of the connector. BEETLE /iPOS plus Advanced User Manual...
  • Page 41 The P- USB connector is disengaged by pressing the spring that is marked by an arrow. Manually loosen the knurled screws of the COM or DVI interface connector. To release a RJ45 plug push down the latch (see arrow). BEETLE /iPOS plus Advanced User Manual...
  • Page 42: Storage Media

    The most SSDs are flash memory based. Replacement of the Hard Disk Drive First ensure that the device is switched off and that the power connector is disconnected. Tilt the display to the back. BEETLE /iPOS plus Advanced User Manual...
  • Page 43 The HDD or SDD is in the drive carrier located on the left. Remove both screws that fix the drive carrier to the connector panel and pull out the drive carrier. BEETLE /iPOS plus Advanced User Manual...
  • Page 44 Replace the new hard disk and fix it back to the drive carrier. Insert the disk carrier into the connector panel. Fix it with the two screws, removed previously. The replacement is com- plete. BEETLE /iPOS plus Advanced User Manual...
  • Page 45: Second Hard Disk Drive

    Unpack the parts and check whether the delivery matches the details of the delivery note. The kit contains the following parts. HDD bracket with docking cables Guide rails Hard disk drive Protective layer Screws BEETLE /iPOS plus Advanced User Manual...
  • Page 46 (1). 2. Locate the HDD bracket over the assigned con- nector for the second hard disk drive. Ensure the bracket fit in properly. 3. Secure the bracket with the screws provided. BEETLE /iPOS plus Advanced User Manual...
  • Page 47 5. Slide the hard disk drive assembly into the HDD bracket. 6. Apply a slight pressure to ensure that the hard disk drive assembly is engaged with the docking cables. BEETLE /iPOS plus Advanced User Manual...
  • Page 48 8. Pull the cables to the con- nector panel below the display . 9. Connect the cables to the USB1 and eSATA connect- ors. The installation is complete. To uninstall, follow the steps in the reverse order. BEETLE /iPOS plus Advanced User Manual...
  • Page 49: Replacement Of The Ram

    First ensure that the device is switched off and that the power connector is disconnected. 1. Remove the flap using a screw driver. 2. Remove the screw the fix the RAM cover to the sys- tem. BEETLE /iPOS plus Advanced User Manual...
  • Page 50 Release the catches of the RAM holder and pull out the RAM. Replace the new RAM and fix it back to the holder. Repeat steps 1 and 2 in the reverse order. The replacement is com- plete. BEETLE /iPOS plus Advanced User Manual...
  • Page 51: Lnstalling To A Wall

    Recommended Screw for wall is Pan head self-tapping M5 x 55. Drill Diameter: 6 mm Min Hole Depth: 60 mm Load per anchor for concrete: 60 kg (Safety factor accounted for) Load per anchor for Solid brick: 30 kg (Safety factor accounted for) BEETLE /iPOS plus Advanced User Manual...
  • Page 52 Recommended Screw for wall is Pan head Wood Screw TGS-C3- 4.8 x 38L Drill Diameter: 6 mm Min Hole Depth: 40 mm Load per anchor for concrete: 40 kg Load per anchor for Solid brick: 30 kg Safety factor: 6 BEETLE /iPOS plus Advanced User Manual...
  • Page 53: Preparation

    Remove the cable con- nection cover at the bot- tom of the display. Plug in cables. Place back the cable connection cover and pull the cables through the opening at the bot- tom. BEETLE /iPOS plus Advanced User Manual...
  • Page 54: Mounting Height

    Mounting location Once you have determine the mounting height, with the help of the wall mount back plate, mark the location of the four holes on the wall. BEETLE /iPOS plus Advanced User Manual...
  • Page 55: Installation

    Use only Wincor Nixdorf wall mount plate. Fix wall mount back plate to the wall Prepare the mounting points penetrating from the wall according to the dimension of the mounting holes on the back of the system.
  • Page 56: Fix Wall Mount Front Plate To The System

    Ensure that the power cable has been connected onto the system. Hook the system with its wall mount front plate installed, onto the wall mount back plate that has been mounted on the wall. Ensure that BEETLE /iPOS plus Advanced User Manual...
  • Page 57 Tighten the thumb screw on the top of the wall mount front plate to secure the hooks of the wall mount plates. Dress the cables routing according to the store set up or the overall in- stallation site plan BEETLE /iPOS plus Advanced User Manual...
  • Page 58: Peripherals

    Swipe cards should only be inserted in the top of the specially designed slit of the reading device. If the card is inserted in another place, this could damage the reading head. BEETLE /iPOS plus Advanced User Manual...
  • Page 59: Cleaning Instructions

    In order to guarantee good reading results, the swipe card reader should be cleaned from time to time. This is carried out by using a special cleaning card that can be purchased from Wincor Nixdorf. Waiter Lock (Option) Each transaction is correctly assigned to the personnel by using the magnetic key.
  • Page 60: Installing Peripherals

    You will find a flap at the rear side of the system at the position for the peripherals. 1. Remove the flap using a screw driver, exposing one end of a connecting cable. BEETLE /iPOS plus Advanced User Manual...
  • Page 61 3. Remove the back cover of the holder. 4. Locate the holder to the side of the display uncov- ered in step 1. Route the connecting cable mentioned in step 1, into the holder and connect to the connector. BEETLE /iPOS plus Advanced User Manual...
  • Page 62 5. Use the two screws sup- plied to secure the holder to the display. Place in the back cover of the peripheral. The mounting is complete. BEETLE /iPOS plus Advanced User Manual...
  • Page 63: Starting Up The System

    Starting Up the System After installing the BEETLE /iPOS plus Advanced, switch on the system by using the Power button on the front panel. The system first performs an automatic self-test to test its basic functions. For example, you may see the following message (irrespective of processor type) on the monitor: WN „ID xx/xx Date“...
  • Page 64 If the operating system started up without an error, the application software is automatically booted, if necessary. A message is displayed as soon as the BEETLE /iPOS plus Advanced is ready for operation. For more detailed information see the manual for your application program.
  • Page 65: Error Reporting

    Number of pulses Error description Hard Disk 1 failed (internal hard disk) Hard Disk 2 failed (external hard disk) Processor fan is faulty Capacitive Sense board is faulty BEETLE /iPOS plus Advanced User Manual...
  • Page 66: Technical Data

    Interface internal mSATA, mPCIe, SATA III external PLINK2, USB, cash drawer, RJ45, eSATA, RS232C Reading Angle, right/left +/- 80 ° top/ bottom +/- 80 ° Projected Capacitive 250 cd/m Brightness Resistive 220 cd/m Backlight BEETLE /iPOS plus Advanced User Manual...
  • Page 67: Ac Power Adapter

    AC Power Adapter Only use power supply units (PSU) released or approved by Wincor Nixdorf The PSU has to comply with the following minimal requirements and common standards: Rated input voltage 100-240VAC Rated input current 2.0A Input frequency range 47-63 Hz Rated output voltage 24V ±...
  • Page 68: Msr Module

    USB 2.0 Protocol HID 1.1 (Human Interface Device) Device supported Olitronic GmbH magnetic key, 99-L-01 (DS1990A) Physical Interface 1-Wire, serial Height 179 mm Width (Screen mounted) 51 mm Depth 40 mm Weight Approx. 107 g BEETLE /iPOS plus Advanced User Manual...
  • Page 69: Ipos Plus I/O Hub

    1x powered USB, rated 3A Power output DC24 V Out 24V DC (connect to iPOS plus Advanced) USB Upstream USB Type B (connect to eSATA port of iPOS plus Advanced) HDD Power For optional second hard disk BEETLE /iPOS plus Advanced User Manual...
  • Page 70: Appendix

    Appendix Approved Printers List The following are the approved printers that are allowed to be connected to the BEETLE /iPOS plus Advanced’s +24Vdc Powered USB port: Model Manufacturer TH180 series Wincor Nixdorf TH230 series Wincor Nixdorf TH320 series Wincor Nixdorf...
  • Page 71: Abbreviations

    Protective Earth Neutral Conductor Random Access Memory Solid State Disk (flash medium) TN-S Terre Neutre- Separé Underwriters Laboratory (standards) Universal Serial Bus Video Graphics Adapter VESA Video Electronics Standards Association Wincor Nixdorf International GmbH BEETLE /iPOS plus Advanced User Manual...
  • Page 73 Wincor Nixdorf Pte Ltd 151 Lorong Chuan New Tech Park #05-01A/B Singapore 556741 Order No.: 01750259126C...

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